It's like this company doesn't want to make any money - their customer service is deplorable. AND - I'm a fleet account (we have over half dozen vehicles). Mobicare - look at your reviews. There are other options in Jacksonville for fleet truck service. read more

I took my vehicle to the one off of Philips hwy Jax Fl ....they stole stereo equipment out of my car literally. I am not kidding. Instead of fixing the damned thing they helped themselves to whatever what was in the car .....thieves not mechanics ​​​​​​ read more

This place charged my wife $535 for a mobile alternator fix. Should have cost no more than $150 for labor. The alternator was under warranty from NAPA so it was a simple exchange using my phone number. These bastards took advantage of my wife while on the road . Highway robbers. Stay away. read more

About 8 months ago I purchased 2 new steer tires on my Freightliner truck for about $1,200. Went by today to get some air in them - while I was there, I asked the service to fill my 5-gallon DEF tank. I figured the DEF would cost about $30. I was presented with a bill for $350! $350 for 5 gallons of DEF and airing the tires I purchased there!!!! With a straight face they presented that bill to me!!! AYFKM???? Never ever, ever do business with this place. You can't make this up!!! read more

We were wayyyy over charger for - $150 part, and ended up in the thousands. Then of course that had to add an extra 54 cent charge onto that. It is fixed but they also dragged a ton of dirt onto the truck (which is a food truck that we keep as clean as possible). Oh and let's not forget the pieces that were taken off by them and never but back on that we have found. I can't imagine anyone being happy with having their truck returned dirtier than it was and without all the parts put back read more

These guys know how to charge extras for their service. My motorhome had a hydraulic hose leak when I entered a rest area approximately 6 miles from MobiCare of Jacksonville. I called them and they told me it would probably take about 4 hours to take the old hose off and go pick up a new hose at a hose fabrication shop. They told me they would arrive at 1pm, they showed up at 3:15 pm, took less than an hour to remove the old hose and an hour to return with new hose, everything was on and checked out by 6pm. This is where the trouble began, they had my credit card number and I was captive, they called me telling me what they were charging me the following day. Initially he said the charge was $1479.00!!! I almost had a heart attack as I had expected somewhere around $700 parts and labor but they squeezed hard, $338 for a hose that I found out later should have been between $50 and $75, they charged over $150. For miscellaneous supplies and they charged right at $200 for fluid. I checked the retail price and it should have been around$95.00 for the fluid. Mind you I had already been charged for emergency mobile mechanic so they shouldn't be adding those kind of charges to every single item. They did reduce the price to $1317 after I complained about the original $1479. Obviously, I will not use them again due to price gouging. read more

MobiCare - Auto Repair Near Me - Jacksonville, Florida

I was once a poor/"broke" owner of an older Volvo sedan; the engine died in 2009 because of overheating {north of their location on Phillips Hwy}, and I had my car towed to Mobicare, where I told John {salesman? manager? I only remember what he looked like.} NOT TO DO ANYTHING YET and that I`d get back to them a.s.a.p. about how to handle this. I wasn`t sure if I`d be selling it to a junk yard or getting it fixed. I got an estimate {which I don`t remember} to replace the ENGINE. I worked out an arrangement in which a friend generously agreed to pay for the replacement the engine. I planned to take that money and a used fan to Mobicare, at which time I`d give them permission to do the work. Another friend and I went to a junk yard to pull a fan; and around 2/two weeks after I had my car towed to Mobicare I borrowed yet another friend`s vehicle to bring the fan and money to Mobicare. John wasn`t there, so another guy {a burly bearded man} handled my partial-payment, and gave me a date by which the work ought to be done {in around a week`s time}. Around a week later {near the end of 3 weeks}, I rode a city bus across Jax to hopefully retrieve my working vehicle. John met with me........... and I was SHOCKED to learn that my car was ready to go - with a NEW fan installed. John told me that they simply went ahead with the purchase of a brand new fan...... which means that THEY IGNORED MY WISHES, AND CHARGED ME FOR IT. When I asked about how it was that they could do this, the only responded by telling me that I could be happy that I didn`t have to be concerned with the car overheating with a NEW fan installed. **MOBICARE NEVER HAD MY PERMISSION TO DO ANYTHING OTHER THAN SWITCH OUT ENGINES - NOBODY EVER COMMUNICATED WITH ME ABOUT PURCHASING A NEW FAN.** I was charged 2500$ for the engine and 250$ for the fan. So I wasted 50$ on the used fan, as well as wasted my friend`s time in the junk yard, and wasted the borrowed car {mileage, gas, time} to transport the old fan. I decided to write this today, because when I passed their business this afternoon, I realized that I still remember - a decade later - how badly I was treated. SHAME ON YOU GUYS @ MOBICARE. read more

This place may be good for Truck repair, but I seriously doubt that considering the work they did on my car. I had two serpentine belts replaced and asked if they could look at my door handle as it was no longer working properly. After several days of not hearing from them, I called the shop and was given a run around and told they were backed up and just getting to it, but would be calling me to let me know what was needed. A couple more days went by and no call, so I called again, again given the run around and said it would be done the next day. I asked about the door handle and they acted like they didn't know what I was talking about (it was written on the work order). Then said, oh yeah.. that's right we are waiting on parts for the door, they should be in tomorrow so we can finish. Next day went by no call.. so I called at the end of the day. Oh yeah, the parts came in late, they will have it ready tomorrow. I asked what time and told them I would be coming to pick it up at that time. Next day they called at about 12 and said it was ready. I had planned to be there at 2 anyway, but ok.. let them know I would be there to pick it up. When I get there I find out they are charging me 890.00$ to replace two serpentine belts and replace a door handle. The cost of each belt was less than 40$ and the door handle was about $80-100. The amount of labor they charged was completely ridiculous and I've asked around to see what charges should have been from other mechanics and was informed (as I expected) that I was robbed. I let them know at the time that I wouldn't be coming back. I used to always take my vehicles here as this was exactly what you would never expect from them. But management and staff have changed and it is not the same place. The manager called me to try to "work things out".. unfortunately that does no good when you've already screwed people over. Today, several weeks later, I find out that they didn't even put new parts in the door. They swapped them with another door. Now that door is broke and I know it was working when I took it in, hasn't been accessed since, but go figure.. Worst service ever! read more