I was informed by a girl that was handing out free pizza outside that they had a gluten-free pizza available, which made me happy because I'm gluten-intolerant. I decided to eat there with my fiancé, who isn't gluten-intolerant, and we went in at about 6:30pm on a Sunday. Although the worker who was telling us that there was GF pizza was very enthusiastic about me being able to eat there, this restaurant is not actually able to offer ANYTHING Gluten-free. Other than their crust, the workers there do not make an effort to keep anything separate. (And you can see them making/cooking the pizza so they can't hide the fact that they are doing these things) They lay the GF crust on the same surfaces at the regular crust in the oven, covering the bottom of the crust with flour and crumbs from other pizzas. When I initially asked for GF pizza, they had been trained to inform me of these practices, so they are AWARE that they are doing it, it is a conscious choice, and they seemed very unconcerned about it. Why bother offering GF crust if you cook/prep it in a way that makes it unsafe to eat? Also, at the time we went in to eat, there was still a girl outside handing out free pizza, but inside many of the tables had not been wiped down, so it was hard to find a place to sit. Priorities seem a little off on that score, don't you think? Our pizza came hot and made the way we asked, but it wasn't cut properly, so when my fiancé took it back to have it cut the rest of the way through, the girl cut our pizza with the same cutter she had used to cut someone else's pizza moments before, yet another contamination issue for people with gluten-intolerances. I will never be able to bring my gluten-intolerant friends to this place, but as a regular pizza place its decent. My fiancé had no complaints and said the GF crust tastes as good as a regular thin-crust pizza. I hope the management changes their prep policies so that I can eat there someday, I tried it once, and my skin condition/digestive issues from gluten is flaring up today, proving that at least SOMETHING with gluten made its way into my food. If you want GF pizza in South Hill, go to BJ's near the South Hill Mall. read more

Rude and poor service during COVID crisis at this store! 2 bad or abusive service incidents within 2 weeks. Frequented this store for years. Staff is now EXTREMELY rude and abusive to customers during COVID crisis. Which is shameful that staff gave themselves permission to abuse loyal customers and provide poor service during the anonymity of takeout orders and a crisis. There is this counter woman that is so rude and angry that she should be fired! No way she should working with customers. She refused to give her name when asked (???!). Take out pizza orders were undercooked and missing half toppings. Online order was late. They ignore you and are rude when you go in to order pizza. No one responds to service complaints. I'm hoping this changes after COVID, because you will be hearing from me, MOD! EVERYONE that has bad service file a complaint online with Mod and write a review. They should fire Mekiah (sp?), the Manager. He sucks and is NOT a leader! To busy trying to be liked by really bad staff and a band of unhirables with hygiene issues is my guess. read more

Me and my family frequent alot of these locations but this paticular one keeps us coming back. The energy of the place and the crew is great. We never wait very long even when the line is practically out the door. I can tell Tonite was NO Different except for a tall angry gentlman clearly scrutinizing every pizza made(in street cloths?). The maker showed each of my pizzas before they were set on the table I approved each one. Me and my family are vegetarian so we love coming in and piling on the vegetables tonite I feel as though that wasn't allowed or that I would get someone in trouble for asking for extra. Though I am a bit confused on the whole build your own concept; the pizza makers still delivered on another great experience regardless of how uncomfortable things were in the background. Pamela is very good with helping my kids order:) read more

I had not ever heard of this place until someone took me here in July 14. Now I'm not a fan of thin crust but after eating at mod's I am now. The crust was wonderful, the sauce was awesome, and the amount of toppings you can put on the pizza was awesome. All for just over $7 and the toppings are fresh and taste great. Also tried these garlic knots. (Garlic rolls) very good. Soft and just taste good dipping in there sauce. Then they have these different lemonades the one I had was this red one and I'm sorry but can't remember the name but we mixed it with sprite. Again very good. And the people are very nice and good at seeing if you have been there before. If not they tell you how it works.. Oh best part fire cooked pizza. There's no doubt I will be back again. Great job mod and mod employes you will see me again. D.I. read more

4:40pm January 28th A girl in a Wilson jersey, Red bandana and pony tale with Blue acrylics was picking up dough using her acrylic nails. No gloves. Taking cash tenders then touching dough, wiping her nose and face, touching her hair. Fucking nasty. 0/10. Was told she can't wear gloves while touching the dough however as soon as I complained she put gloves on. Still hasn't washed her hands. Also she gave my friend and I a really nasty look when we left. Did you know you physically cannot clean underneath an acrylic nail properly? Major health code violation. Normally I'm not a "Karen" but something about this rubbed me the wrong way. Bacteria and all sorts of shit are probably on the dinners of at least 20 other people since we were there. Calling the health department ASAP. read more

This location is just terrible now! Pandemic has just given the employees at this location permission to be lazy, rude, disrespectful, and not even try or attempt customer service or politeness right now. I waited 45 mins to pick up order. The staff was passive aggressive and hostile to customers for reasons only God knows or understands. They just seemed angry, disrespectful, and don't care. All the pizza ingredients were either missing or wrong. They also undercooked the pizza, which pretty much made it inedible garbage. Called to talked to some manager Meriah guy that said all the right things, but did nothing, fixed nothing, and could give a crap. You could tell. Get new management! Mod, these people in this location are going to kill your reputation and business! read more

Made On Demand! Doesn't get any better than this. They will put exactly what you want and how much you want of each particular topping on your pizza or salad. No skimping here. Just great food made your way, fast and at a great price. Awesome quality and customer service. No matter which MOD you go to, the crews and managers always seem to have great attitudes and appreciation for the customer. They are top flight and teach all their crews to give first class service with a smile. A rare gem these days and a joy to experience. Props to Amir & Brandon from the Puyallup MOD. Went there with my kids this weekend and they did not disappoint, just confirmed again what excellence is all about! read more

I value service and friendly faces above all when choosing where to spend my time. This place hires the best, friendliest, most genuine people. I never felt pressured or rushed, only...comfortable. Everyone is different and it has a more urban and modern atmosphere than most businesses in this area. Music was fun and still appropriate for family dining (important to me!) Pizza is FANTASTIC, too. Get the Marionberry Lemonade to make it perfect. My daughter is not much of a pizza fan but she was ENJOYING her pizza. They are the BEST! read more

I wish there was another location closer to downtown, Puyallup- we'd be there much more often if there were! I like that they have relatively healthy pizza (as far as pizza goes) and the build your own thing is really fun and great for families! They also get a really big thumbs up for employing developmentally disabled adults- that's a big deal and they deserve some applause. They also have salads and gluten free crusts for people who want to eat a little lighter or people who don't want the gluten. read more

The women or girls making the pizza are so rude at this store! They literally started an argument with me when I was picking ingredients. Crap store. Everyone here used to be super nice. Now they are rude and disrespectful. Now, this is the rudest MOD pizza. Won't go back. Honey, I got news for you. You're making pizza, not a picasso or saving lives. Lose the f** attitude! 3 of the women there are ALWAYS SO RUDE there! The guys are usually nice. MOD, you need to take a look at this store! read more

I was in awhile back, and this was the best pizza I've ever had here. A girl named Hailey made it. I come to this location all the time but I've never seen this employee before so I asked her name and if she was new. She told me she worked at the Tacoma location. She made my pizza beautifully. I have never had such a great pizza before! She was so friendly and she made the perfect pizza! I wish she was working at this location since I live so close! Hope to see her again here! read more

All I can say is... Consistency is key, and they've got it! As a business owner myself, I appreciate whatever they do for training. All of the staff are always on point as soon as customers walk in the door and acknowledge you. Yes, sometimes I feel like we wait way too long for there to be a "super fast" sign that hangs in the lobby.., but the exceptional service and good food make up for it. read more

Great when you need something close to fast food but don't want a heavy burger. I only eat real beef burgers when I have one...I stay away from the chain burger joints. So anyway, this was a good choice. I like that I can choose what I want & the price doesn't waver. I will come back & try again. read more

So MOD pizza just gifted our little boy 11 pizzas for his birthday party I called to place an order and being that on Fridays they are so busy one of our orders was messed up So they not only fixed the order but let me take ALL of them home for free!! They were INCREDIBLY KIND!! Thank you!! read more

This place is great!! I've been here twice. It's hard to choose from all the great toppings. The salads are fantastic! Red peppers, artichokes, pesto--YUM! And the thin crust pizza is the perfect size for one or two. Can you guys open up a place in Federal Way, say 320th? read more

This was our first visit and Summer hooked us up. We are super picky eaters and we were able to customize our pizza. They accommodate my son who wont even eat pizza. They gave him chicken and garlic knots. This was the best pizza I ever had. Cant wait to come back to try more. read more

Really good pizza at an amazingly low price! The other day I spent nearly $17.00 for a 5 topping papa johns pizza. Remember that old commercial... "Where's the beef?" At papa johns it was... where's the toppings? But..... At MOD PIZZA, WOW !!!!!! TOPPING CITY!!!! read more

Well fast, good and great service. We left our leftovers there and did not realize until an hour after. We simply called and asked if they might have it still. Well they didn't, but they did make s new pizza for us! Thank you Mods for being great on every level! R read more

Great flavor! Fun atmosphere! Doesn't hurt that it's close to home either. Fun with the kids because they can choose whatever they want on their own pizza and us adults don't have to suffer through "cheese only" lol! We will definitely be back time and time again! YUM! read more