Every experience I have had with Helotes Tactical Firearms has been very positive!!…read moreGreat bunch of knowledgeable firearm guys. Prices are fair..... Class III purchase help is awesome!!!

Great little shop. I go there often. Ordering online is your best bet. Bought several items and…read moreit's priced fair.

Awesome team! Called in and Joey was able to convince me to…read morecome in and check out the selection of parts I needed for a build. About 25 mins after walking in, I was helped and checked out with no B.S. , and had some quality AR parts at a good price.

Another great expereince was had at the Gun Shack today for me. In to pick up a pistol frame from…read morePSA the whole FFL experience went off without a hitch yet again. The entire transfer process was done in just a few minutes and I could not be happier with the level of friendly customer service that was shown to me. If you need a great, solid, hassle free FFL transfer the Gun Shack is your place. Highly recommended.

So about 2 months ago my wife had the bright idea to go shooting as a way to enjoy our time…read moretogether. Not only did we enjoy the time here, we both got monthly memberships, purchased multiple firearms, and are now taking our 10 year old to enjoy the experience. The staff are super friendly, knowledgeable, and go above and beyond to make sure our needs are met and taken care of before we leave through the doors! Also just took a private 3 on 1 lesson with my wife & daughter. The instructor Xavier was super informative, patient, & knowledgeable to the point that my 10 year old is now hooked! I don't care what anyone says, I'm glad I found this place & wouldn't take my business anywhere else. Thank you RangeUSA San Antonio for giving us a safe space to learn and become responsible firearm owners!!!

The place is immaculate. Clean, clean, and clean. Salespeople are knowledgeable and friendly. Come…read morein and check them out!

Mike the gunsmith did an outstanding job on my pre64, made me a believer that there really are a…read morefew professional gunsmiths in existence. I would not think of using anyone else. Just a great gun shop all around, top of the heap! B Crow

We were lucky enough to not only shake hands with Mr. Johnny Dury himself, but also received an…read moreexclusive tour of the building by him. I respect that this business is handled with the customers well being in mind. The fact that they offer a generational warranty is awesome and I will definitely be coming back to purchase a new firearm. There is SO MUCH more than just the sales floor to this building! From online sales, to inventory, to gun smithing, and so much more. They have very attentive staff and if they don't know the answer they will find it for you. Really appreciate the shirt he gifted to my father visiting as he was most excited for this experience having heard all about it on podcasts and word of mouth. There's not many business you can trust anymore, but this is definitely one that can be. Thanks again!

I've visited this place twice while in town for work. Selection of firearms and ammo is decent and…read moreaccessories seem well stocked. Staff were present and attentive, and registration process for range was simple and easy to use. The issue I had here was only my experience. First was a random fire sprinkler issue that caused the range to close early. In fairness I was not charged for my shortened range time. My problem was with the lack of honesty of my range ammo. To be clear, I used MAGTECH Steel case, copper jacket, lead projectiles. Not steel core ammo. I was holster certified by the RSO, who was a professional employee, using the same boxes of ammo. Clearly listed on the box, and hiding nothing. Then the issue with the sprinklers happened which I heard from two employees is not the first time. I figured someone a few ranges over shot the dam thing out, which is common with novice shooters. Upon being allowed to reenter the building to check out for the day since they were shutting down, a young, and clearly misinformed employee challenged my ammunition. First he tells me they don't allow steel ammo. I said this ain't steel ammo, it's steel casing. Then he tried to give me his un-grounded, opinion on how "damaging" the cases are to my gun. In respectfully said, no, that's incorrect, I've shot thousands of these for years, judging by his age, longer than a he's been in short pants. lol. Then he says how steel ammo may light unburnt powder in the range, which he might have a point, if I was using STEEL CORE PROJECTILES, which I was not. Next was how "dirty" my "steel ammo" is. This was especially entertaining, as MAGTECH uses the same powder and primer, in their brass ammo as their steel cases. Again, misinformation. Then I politely say, why don't you just take the honest approach bro, and tell me you cant recycle the cases and we can end the conversation. I reload, so I get it. However I was not home and needed cheap training ammo. Honest is best next time. Especially in an industry where 80% of your customers are relying on your employees to educate them and help them make a good self Defense purchase. I'll just go somewhere else, no harm no foul.

I cannot stress enough how displeased I am at the customer service of this range. I placed an order…read moreonline, which had stock in store listed on the website. After placing said order, I went to the store to pick it up. Mind you, it wasn't a firearm, but a simple scope mount. Instead of fixing the issue, I was not provided any solutions, just a "you should cancel because our stock was wrong." No ship to home, no call when it is available, just a "you're out of luck" response. I don't think it's unreasonable to be treated more than just another number here to buy something. But instead, I just get brushed off to the side like I'm trash.

As someone who is new to firearms, I really appreciated Jeff's patience, professionalism, and…read morewillingness to share his knowledge and experience. He took the time to answer my questions thoroughly without ever making me feel rushed or uncomfortable. What impressed me most was his honesty. Rather than trying to sell me something I didn't need, he gave thoughtful advice that helped me avoid potentially costly mistakes. That level of integrity is hard to find. If you're a first-time buyer or an experienced firearm owner, I highly recommend Jeff's Gun Shop. You'll find knowledgeable guidance, trustworthy advice, and excellent customer service.

Restored to be Able to React ~…read more Several Months ago a souvenir of Sand from Jamaica broke in my bag and invaded every crevice of my Kimber. I tried to dust her off and clean the barrel with my gun kit, but didn't do a good job. I stuck my baby in the drawer and after a month or so, sliding the chamber became difficult and you could audibly hear the crunching of the sand. One of my military friends was able to clean her a bit more while scolding me and said to get her professionally cleaned. I searched Google and Jeff's Gun shop popped up near me on De Zavala. As we entered the shop, Jeff's warm smile greeted me first and of course I was proud to see the military and police emblems proudly displayed about. Being a little rusty on my weapon, Jeff Gave me a lesson on my Kimber, as well as, a discussion on the sand in my weapon. ( Sand Not Allowed) slowly downcast eyes.... He promised me that he could restore her to new and get her to the performance she was designed for. I explained that I wanted a weapon with less recoil and he recommended I try Nardis for the "Practice and Purchase" feature. I left my baby in good hands and followed his advice and headed to Nardis. I did in fact purchase a Smith and Wesson that weekend after practicing on several different weapons. Today, I picked up my baby and was amazed at the photos of the rust that invaded my weapon. In her former state, I would not have been confident that she would be able to fire correctly. Jeff took her apart and cleaned every bit of rust and sand from her interior. The care and attention to detail was evident as I slid the chamber back and forth and didn't hear a crunching sound. My baby was clean and restored to her former Glory! Thank you Jeff for taking care of my girl! This Soldier appreciates you and I Promise I'll never let her get that bad again. If you need your weapons serviced, cleaned, Advice, good conversation or a Downright Cool Dude, visit Jeff! I won't go anywhere else! Highly recommended 10 stars

I can't recommend the Stop the Bleed class at Buck & Doe's enough…read more Corey (the instructor) has that rare ability to make a serious, potentially intimidating topic both engaging and genuinely fun. He answered every question with enthusiasm, explained everything in a way that actually made sense, and kept the class entertained from start to finish. By the end of the class, I walked away feeling far more confident that I could actually help someone in an emergency. My only suggestion would be for Buck & Doe's to stock tourniquets for purchase after the class. Once you realize how important they are, it would be incredibly convenient to leave with one in hand. If you're thinking about taking a Stop the Bleed class or any of Corey's classes, do it!

If I could give a review with negative 5 stars, I would…read more I tried to purchase a rifle there, and was treated HORRIBLY. Eventually, I did discuss it with the owner, Rex, who assured me that I would be treated better. He even put me in direct contact with a manager there to deal with... so I gave it a second chance and purchased the rifle. As a 'thank you' and a 'sorry you were treated that way', they gave me and my friend (who also bought a rifle) some give cards for range time. Each card was supposed to have two trips. When I went in and tried to use my card, they rang up the range etc, and then kept the card. So I tried to explain that it was for two range visits and explained to the manager what happened previously. He even remembered what happened, and acknowledged that I was given the extras, but doubled down and said "no, you're only getting one trip to range time" and basically dared me to report to Rex. So I tried. I notified Rex via text message that I was again treated terribly,. He was away on vacation and told me that he would address it when he got back. I never heard from him. The other reviews are right. It is a nice place and clean ranges.... BUT... the customer service can be the worst you've ever seen, and the prices are high. Now I can see paying higher prices for a nice place with excellent customer service... but customer service can be as important as the product you buy... and if you're getting service as bad as this place gives... then you're paying way too high a price. I've seen Rex respond to reviews, and in those responses he states that he wishes they would reach out to mgmnt first before posting bad reviews.... but what about when you reach out to the owner (Rex) directly and he doesn't respond? Well, then, the review is warranted. I tried to give it a second chance, but when you're treated badly... and then the second chance is just as bad or worse... what then?

Good folks to deal with. The stock was a little low but what they had was top notch. They were…read morefriendly without being pushy!

Great place to shop for guns and ammo in San Antonio area. They can get anything gun related that…read moreyou desire and they are not trying to rip you off. This is a family-owned + veteran-owned + disabled-veteran-owned + Ranger-owned business so it is worth helping push this business forward. The owner is also certified law enforcement officer. The business is evolving daily so I can't wait to see them succeed. Best prices on firearms & ammo and they will do whatever it takes to get you what you need. Top customer service in the area