I'm very impressed by the service at Skyline Ford. They kept me updated and my car was ready 4…read moredays earlier than they thought. I would definitely recommend this dealership.. Also thanks to Art for such a good job on my car.

we had beef thinking about buying a new Bronco. I was confused about 2 colors. called and spoke to…read moreGarrett. we went to the dealership... not intending to buy. Garrett found the exact car I wanted and had it brought to the lot! we bought right then , and they gave us a fair trade for our car. Rusy made the financing easy . they are a great team. so glad we decided to go check out the colors and the bronco is a dream to drive.

We were shopping for a used car, and had a great experience with both of the sales reps we dealt…read morewith -- Gavin & Cameron. We first looked at a 2018 Civic on the Subaru lot, but my daughter wanted to look at other options (wasn't set on a Civic). The good thing about the Capitol setup, is they have Chevrolet and Toyota right there, so we were able to go look at quite a few other newer used car options. We drove a 2022 Kia Forte, as well as a 2018 Chevy Cruze LT RS, and liked both of them better than the Civic -- they both had a lot lower miles, and were quieter on the road. We never felt any pressure from either sales associate, and felt they were very helpful in finding us viable options. We took a break to go get some lunch while we did research on the vehicles, then came back to work out a deal for the Cruze with Cameron and company. All of the associates involved with the deal mentioned several extended warranty options, but given the fact that the car only had 31K miles, was regularly serviced next door at the Chevy dealer, and got good reliability ratings from several consumer agencies, we declined. The finance guy pressured a little harder, and was on the verge of being a jerk about it, but I stood my ground and left without any add-ons. I'm fine with that. The overall atmosphere inside the dealership is laidback, with an inviting waiting area stocked with snacks and water. As far as used car buying experiences go, I rate this one pretty highly. Thanks, Gavin & Cameron, for making it that way.

Capitol Subaru had my 2015 Outback for two weeks for CVT issues. In the end the best they could do…read morewas confirm there was a problem and that the FIRST STEP would be to replace the torque converter and oil at $3,310. Then, if that didn't fix the issue, they would replace the valve body at $2,500, and then, if that didn't fix the problem, they would replace the entire transmission to the tune of $11,000. Now, if they can't pinpoint the problem why would we pay over $16,000 to repair an 11-year-old car with 81,000 miles on it? Proper diagnostics are key, but they just wanted to throw parts at it. Oh, and BTW, Subaru of America wouldn't help because we were out of the extended warranty period by one year on a KNOWN CVT problem. Never again Subaru

I had a fantastic experience with my recent new car purchase at Capitol Toyota. My sales contact…read moreBilly Hamill was always on point about taking my calls and questions, helping me reserve exactly the model I wanted, keeping me updated on the vehicle as it was in transit, and generally being an awesome person to interact with. Additionally, Jasmyn did a terrific job sourcing and coordinating the installation of the accessories I wanted for my vehicle in a timely fashion, and Carli was great to work with in the finance office, helping to make the paperwork quick and painless. Everyone did their part to make sure my new vehicle was in flawless shape and ready for me the day I arrived for pickup. Overall despite me being from out of town, the folks at Capitol Toyota went above and beyond to treat me right, they never put a foot wrong and there were no pushy sales tactics or shady nonsense. Whether you're local to Salem or out of state, Billy and the rest of the staff at Capitol Auto Group are hands down the people to see if you want a pleasant, hassle-free car buying experience! A+ all around!

We bought a new Toyota today. our salesman, Billy, was extremely knowledgeable and transparent. I…read morecould tell he had years of experience (he later stated 18 years). I felt like he was there to actually help me instead of just making a sale. It was refreshing! I highly recommend going to see Billy if you are looking for a new car! I received absolutely NO PRESSURE to buy! I cannot recommend him enough!

I would like to thank everyone at Lulay's Car Connection. They have the best customer service I…read morehave ever received from any car dealership. What wonderful and warm hearted people they have working there. I had the most wonderful experience buying my Jeep Grand Cherokee from their car lot. They stood by me and helped me every step of the way in buying my new car. I was in a car accident where my car was eventually considered totaled, it took me awhile to get everything settled with my insurance company. Through the whole process Lulay's stood by me and helped me through the process, they answered all of the questions I had for them. Thank you Lulay's for being so awesome and standing by me through my process. Teresa M.

Outstanding experience with excellent no hassle car buying. If you're in the market for a nice or…read morelimited edition used car, I can't recommend Lulay's enough. Jared was a joy to work with and I'm so happy I decided to take the drive from Vancouver to Salem to check them out. Go see them you won't be disappointed!!

very unprofessional in the way they do auto sales all…read morevehicles in there lots have something wrong with them they sold us a vehicle with a dangerous windshield they said they would fix it but did not I would not drive it back to Salem from were I live on the coast had it fixed here cheaper than they could fix it for they still will not honor what they said they would pay for it payments to high do not buy from them they do not listen to there customers and how much they could aford

do not do business with this dealership. they will make a deal with you and then sell it to the…read morenext person. maureen personally made a deal with me and then texted me the next day saying they sold it " apparently after hours" considering when Maureen texted me. When I called the dealership to ask what was going on the lady in all her glory made it clear they'll sell a truck even if they make a deal with you because that's how it works. stay clear of this deal ship unless you like being lied to. sketchy dealerships. Beware.

Best car buying experience ever! Manny Temkin , my sales rep, was exceptionally cordial and…read morepolite. No pushiness in the at all. I would recommend him without hesitation. My experience start to finish was outstanding.

Received a text from the mobile service team at Skyline Ford that my vehicle needed a powertrain…read morecontrol module recalibration and wanted to schedule this. After them not listening to me on when a good time would be, we finally set a date/time that worked for me. I received a confirmation email the day before reminding me of my appointment the next day with a time and confirmation number. No one showed up and I called after an hour of them supposed to have shown up and they didn't have me in their system. Stated that they use a 3rd party to schedule these and they weren't getting the info. Well I will make sure to use someone else as they represented you and that is very poor customer service! They didn't even apologize but just blamed whoever it is they contract with. Do better and own your mistakes!

If I could give them 0 stars I would.... didn't even have my truck a full year and the motor is…read moreblown... it had some sort of electrical problem and wasn't aware of it till after it blew. I wish I wouldn't have given them a second chance... Yes I did regular oil changes and everything. As far as I could tell up till it blew everything was fine but looking at it closer after words it looks like the oil pump went bad. And they wash every area they can get to heads up..... when after a week of owning it started showing signs of failed gaskets(ie rear pinion seal, front diff cover) I talked to them about it and they basically said that it's your problem now.... I'm soooo glad I asked them if they actually looked it over and fixed anything that needed fixed and they can sleep at night saying they did...

This was hard to write a negative review on a couple young guys trying to make something for…read morethemselves but I felt like I needed to based on my experience this morning. To keep from making this too lengthy, I'll just give you guys some advise: When someone calls on a vehicle to make sure there won't be any surprises, be honest. The tires (especially the front) where in horrific shape, the body on the rear passenger side had some recent shoddy work done to it with a satin finish on a high gloss truck. Kinda stood out. Jimmy rigged wiring to a navigation system that no longer worked, and a thousand more miles than listed after only "3 weeks" of owning it. I asked Victor 3 times how long he was working from that specific location. He said 18mo. I immediately asked again and he said, "well, like a year". I said that I knew they had only been in the building for a bit over 2 months and he replied, "well, it's more than 2 but maybe like 8 or something." I specifically asked and was specifically told everything was working great and there would be no surprises. There was some more stuff but I don't feel like writing it all. The moral of the story is to be upfront and I could have delt with it for a better price or just not wasted either of our time.

It is like buying a used car from your neighbor…read more Car sales redefined... it is. This is how car sales should have always been, but only Bryan is doing that. 5 months ago I bought from Brayan a used Nissan Leaf 2013. -. First time doing business with Bryan. -. Without looking the car in person. -. With a delivery on a trailer to the door by Bryan, from Oregon to Washington. -. With all the papers done. -. First time meeting Bryan in person only at the delivery drop off. *. Why I bought the car from another state? Because I was looking for a Red Nissan Leaf SV or SL, 2013 or younger with Tan interior - and those are relatively hard to find. Good Luck Bryan !!!

In the late summer of 2019, I bought a Subaru Forester from Bryan at Dash Auto Sales. I had such a…read moregood experience that I came back to Bryan in October of 2023, when a family member needed a quality vehicle. We ended up buying a BMW 3-series wagon. I immediately drove the BMW to the recipient's home, 500 miles away, with no problems. I've taken the Subaru around the country in the last 4 years with similar luck. Bryan is a skillful negotiator but he's never dishonest. He's passionate about serving his customers and he makes every transaction a work of art. If you're in the Willamette Valley and you need a quality ride at a fair price, I'd encourage you to consider his business very carefully.