Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I highly recommend NOT going to this place. They overcharge for parts and labor. You are better off…read moregoing to a dealership.

The guys are great! Come here for my basic maintenance they get me in and out quick.. no muss no…read morefuss!!

We scheduled an appointment for 8am to have our car fixed. Came in, and they told us about a fee…read morefor diagnosis. They also said they wouldn't be able to look at it until 2-4pm. What is the point of an appointment then? We were hoping for a fix the day of appointment. Not to wait for next week if they need to order parts. So frustrating!

Our usual shop was bought out by Gemba Automotive, a group buying up local shops and rebranding…read morethem under their name. They did not keep our usual mechanic. Then we heard through the grapevine that our friend Gary started working at Shorie. We'd instantly trust any shop he worked at. Coincidentally, our vehicle began making loud noises and needed attention just about then. Perfect timing. Evidently, when cooling fans vibrate enough, they break off and cause severe damage to your radiator. So, we had our vehicle towed into the shop and had a rental for over a week because we had to help some friends in Yuma. Schorie was fantastic. They did all the work on our vehicle while we were out of town. It needed a few more things, so we authorized the additional work. The estimate was less than other shops had quoted us (for the front rotors and breaks). We came home, drove over, picked up our vehicle, and were super happy with the work that was done and the warranty terms. Aric was terrific to deal with the entire time on the phone and then in the office as well. The shop is run well, prices are decent, and they have a super warranty to back up their service on your vehicle. Highly recommend.

Our poor car was rattling like an old man…read more We went in and a fan had broken and caused under the hood injuries. They worked on him and fixed him up and we are back on the road!! I'll be back as I felt they really paid attention to the details and we took a trip with no problems. This is going to be a really good new mechanic for us. Grateful.

I needed several repairs on my 2016 VW CC V6 Executive…read more For what was done, the dealer was going to charge twice as much. So Alex got it done quickly and correctly for half the price!

I just purchased a pre-owned 2020 BMW X3 and recently during a trip to the car wash, the windshield…read morewiper arm on passenger arm got misaligned. I texted Alex during weekend with pics and he responded right away and asked me to come by this morning. He said the nut was probably just loose. He saw it and proceeded to fix it right away and didn't charge me for it. The best thing is his shop is less than 10 minutes from my house so I definitely will be doing business with him again.

First trip to ATAC because our trusted local auto shop owner retired and sold his business to one…read moreof the known conglomerates. Great to find another local business that is honest. It was a pleasure dealing with Rich as we were able to discuss things I wanted done to make a cheap used car safe and reliable without going too far with expenses. Definitely going back.

Called and spoke to Rich about an alignment issue and he offered quick resolutions as well as…read moreoffering to help with a quick appointment. Wonderfully hospitable and displayed a sense of urgency to my situation. Will definitely call again.

Travis is the best! I'm a female going in for a car that's making a funny sound... knowing…read moreabsolutely nothing about cars. Travis educates me, explains what is going on in simple terms, will show me pictures or faulty car parts that he pulled off my vehicle...but more importantly doesn't swindle me. If you're a woman who is used to being taken advantage of at car repair shops look no further! They are honest & will treat you right here! I'm so glad I have a place I can go to that's trustworthy and close by.

I've changed my 1 star review below to a 5 star review due to the excellent customer service…read morereceived from the owner, Mike. Mike sent several apologies and went above and beyond what most business owners would do in a situation such as this. - He refunded me for the missed alignment and the cost of the new tire. To find this kind of honesty is rare and it proves that he operates his business with integrity. Knowing this, I would not hesitate to bring my vehicle directly to Mike in the future if need be. Mistakes happen, and he was quick to correct it. Thank you, Mike! ********************************************************* My husband brought my car over to AZ Automasters in February of 2024. We had never been there before, but I had just had new control arms and ball joints put in and since the tires were also brand new, my mechanic who did that work recommended an alignment. AZ Automasters kept the car overnight and my husband picked it up the following day. My husband stated that he asked the employees if the alignment was off and by how much, and that no one could answer his questions or seemed to "know anything about anything." But he did say that the employees working the morning he picked it up were not the same ones who were working when he dropped it off. He didn't leave feeling super confident but they said the car was done so he left and that was that. This car is kept in a garage, has not been in any accidents, hit any curbs or anything of that nature, and is well loved. I have put 8000 miles on the vehicle since the alignment. The other day we realized that the tires should probably be rotated and were horrified to notice that the outside of the passenger front tire was completely bald, the inside of the tire barely worn. We went over to where we purchased the tires as they are warranteed to 80,000 miles, but because they deemed it an "alignment issue", I had to purchase a brand new tire out of pocket. Not only did I waste $118.00 at AZ Automasters as they did not complete the alignment I paid for, I'm out an additional $145 for a new tire and still need to get the car aligned. I'll certainly be getting alignment, but it won't be at AZ Automasters. *Edit* I just had a front end alignment at a reputable shop where the employees actually care about their customers. They had to take a torch to the tie-rod jam nuts as they were totally locked up on both sides. This would NOT have had to be done had AZ Automasters done the work they were paid to do a year and a half ago. Also, this shop, who did the alignment using lasers, was able to show us via computer what they adjusted and how much, which AZ Automasters could not do for us. And this new place was cheaper! Lesson learned to shop around!

I would definitely recommend them. First time here. My car stalled a couple of times on a long…read moredrive from Sun City AZ to East Mesa. While there I had them do some other basic maintenance. Great service, very fair price. I felt very comfortable with what they told me regarding my car. I will go back for whatever car service or repair I might need going forward.

This shop was close to where I broke down! Thankfully I chose the right shop! They couldn't work on…read moreBMW so that didn't help but they were professional and communicative with me with the limited interaction that we did have! Fun fact, I think you have to have a beard to work there- lol.

I've taken My Truck for repairs a couple of times and I've been very pleased with the service &…read moretimely service

Came here for a quote to switch the headlight bulbs on our truck after a lackluster experience at…read moreO'Reilly's down the street (the worker there wasn't much help and actually removed a cover piece from the engine area and gave up trying to put it back, leaving the truck worse than he found it). I met with Logan for a quote immediately after calling Friendly Auto, who was incredibly professional and kind enough to spend a minute putting the cover piece back in for me since I couldn't reach it. Logan gave me a quote, saying the timing could take anywhere from half hour to an hour due to different pieces needing to be removed to access the bulb area. We scheduled an appointment for the following day to get the bulbs replaced. The next day, Eric (manager) helped me get situated. With the service ending up being under a half hour of labor, he ended up reducing the cost of the service due to it being quicker than expected (which was honorable). You don't always see that kind of honesty in the auto service nowadays and it was greatly appreciated. We will definitely be back here and we're pleased with the service provided!