I went here to get a new car battery and some wiper blades. The staff was very helpful. They…read moregreeted me as soon as I came in & asked what I needed. What? You mean all I have to do was walk up to the counter, tell them what I need, and they help me choose just what's right for my car.? No wandering the aisles of an auto parts store & feeling a like a complete dork because I'm so out of my element? Score! After I paid for my things, the helpful clerk offered to carry my new battery out to my car without me having to ask. I didn't realize how heavy it was until I got home & took it out of my trunk. Did you know those things are full of lead? He also replaced my wiper blades for me right there in the parking lot and threw away my old ones. Score again! A few weeks later, I came back with my old battery to get my $12 core deposit back. I was concerned because I'd lost the receipt. No problem. It was in their computer system under my phone number. And the clerk was even kind enough to print out a new receipt for me. Did I mention he offered tto do this without my having to ask? Well, he did. This place is awesome! For a gal like me, who only does basic DIY stuff with my car, I couldn't ask for more. According to the sticker on the window, they also loan specialty tools for repair work. Hmm. Maybe I'll start doing more stuff on my Corolla....

I went in for an exchange, and this Black woman, whose name I think is Jasmine (that's what is says…read moreon the receipt), technically 'refunded' me the difference and sold me the right part, but the money was never returned to my checking account. The worst part is, she was rude. It seemed like she didn't even want to be there helping out a customer. I'm never going to that Kragen again.

Hmmm... the rest of these reviews worry me! I had a great experience getting my parts and they…read moreordered an axle for me and it came in by 11:30 AM the same day! Briana seemed to know what she was doing and gave us the amount that was needed and the right products. We shall see when the mechanic ( friend's son who has been a mechanic for years and working on the side) works on my car- I will update if there was anything amiss! Briana was very helpful. Also I was feeling very good at my purchase and about Napa because I saw if you donate money to the Fallen Heroes Fund for our servicemen, you can also get a free hat! I support our brave men that risked their lives for our country and their countrymen! Although I think the govt should support our troops more than they do in all areas, but we should all honor these courageous men and their families! So I am proud to support Nappa Auto Parts if they do this for our troops and our heroes so they know they are not forgotten or forsaken! I also support the Wounded Warriors Project as well- good causes for our men.

These guys are great on the parts store side never used there mechanics service. When you read bad…read morereviews regarding electrical parts no parts store lets you return an electrical part because garage mechanics but these parts to trouble shoot there problem then return it when it is not the problem. Can't do that!! You can order from their online store and have the part the following day at the store, I don't go any where else for Auto parts.

I needed my husbands car battery charged so I called o'reillys to see if they had one and they said…read moreyes. I went the manager Ladonna helped me. The process was fast. Then a guy who worked there help me put in the batterie. The entire process took 10 minutes. The customer service is definitely superior here compared to other places I come here for car parts before any other store.

Big thank you to the assistant manager, Santino! I came in with an issue with my battery, and he…read morewent above and beyond to make sure I was taken care of quickly and hassle-free. Santino made what could have been a stressful situation completely seamless. I'll definitely be coming back to this location for future auto needs!

Fantastic place great team" right on spot and one of the cleanest places. If it's not in stock I…read moreget it usally same day

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

A+ It is rare this…read moreday and age to find a place with such great service. I would definitely recommend them. The Line-X came out perfect, and they completed it earlier than what was told originally.

Quick! Easy! Professional! I wanted to gift my husband a spray in bed liner for his new truck and…read morethis dealer was recommended by family and friends. The appointment set-up was easy. I called in, learned more about the product types and made an appointment based on convenience. We dropped the truck off before the appointment time and picked it up fully cured about 4 hours later. We didn't use the lining for at least 72 hours (24 is recommended), but we sure did throw a lot of things at it for it's first trip. We had a grill, camping equipment coolers and chairs. Even a curious bear! The standard lining protected the truck bed, was durable (no nicks or loss of shine). It even ties the truck's look together. Price wise it was in line with what I expected to pay, so I wasn't too shocked. It was straight forward and even though there were options, there was no upsell pressure.

I was about to buy a polisher to see if it works, and the manager said I cannot return it. That is…read morestrictly not correct for AutoZone. Their policy does state that you can return, but the manager would not want to do that yet. She would just laugh in the background doesn't even show her face. horrible customer service. Didn't get her name because she was just in the back hiding. I went to Walmart and got the same for 30% less expensive and surprisingly Walmart had better Customer Service than this establishment in Antioch. I believe it's not the business it's the fact that the employees are lazy especially here.

It was a wet, rainy and cold morning and my battery had been draining in the work van because one…read moreof my employees left the cargo area LED light on as the van sat for the weekend. This very unpleasant morning was turned around with the phenomenal and pleasant customer service of Zion Douglas as he stood outside in the pouring rain to help figure out if I needed to swap the battery or it was a bad starter, alternator or otherwise using their Auto Zone diagnostic tool. Turns out I just need to get another hour or so of driving in on the battery to get it back from 60% to 100% This is the kind of employee hiring managers should strive to find as a fantastic ambassador to this brand. Good job Zion and thanks again.