Genaro Romero and his crew from the Buda nursery did an outstanding job with our planting today. He reached out to us early this morning as they were on the way to the house and once they arrived they very professionally placed all the plants and double checked the layout with us Each plant was then planted and mulched and they cleaned up the yard perfectly. Genaro walked me through the watering and planting care process and thank us for the opportunity to work together and beautifully update our home. Thank you Genaro and the whole team. read more

See all

This fancy-pants "nursery" in North Austin offers financing for your project (or partners with someone who does). That should tell you: it's looking for customers with fat wallets. I asked if they were a native plant nursery on the phone and the salesman responded "we guarantee all our plants, so we wouldn't be doing that for plants that won't grow well here." NOTE: That is not an affirmative answer--it's an evasion. Selection is limited to medium to large containers, and well-established trees in MASSIVE containers (those certainly require delivery, I'm thinking). No seedlings or small containers, that I could see. This was a huge disappointment, since I was led to believe I was going to a native plant nursery, and that I would be offered assistance and advice. Neither turned out to be true. This nursery really wants you to buy into letting THEM do the work for your "project," from design to installation to maintenance. If you've got unlimited cash to burn and you want to pay them to maintain their work, go for it! This doesn't feel like a place where you can come as a gardening novice and get advice and ideas--what you're going to get (assuming that someone decides to speak to you while you're there--someone did speak to me in fact, to tell me nicely to move out of the way) is an upsell--or a brush-off, if you're deemed too small-fry to waste their time with you. Of course this impression is formed by a few minutes on the phone where the SALESMAN (not gardener, not plant expert) encouraged me to bring in photos of my yard so they could help with the design, followed by an excited trip to the nursery, and discovering that what's here is mostly large containers, lots of very large trees (get three large trees for only $10,000!), and lots of (I think) non-natives. Don't come here if you want to learn how to do things yourself. If you want full sized trees to plop into the ground and someone to do the work of maintaining them, or you really like the idea of financing an instantly landscaped yard without having to do anything but open your wallet or going into substantial debt--then Moon Valley may be just the place for you. read more

If I had done this review the day the initial installation took place, I would've happily given five stars. Now that I've lived with the Moon Valley "experience" for six months, I can only give one star. Lack of customer service, lack of communication, lack of follow through, and a general lack of customer engagement is the reason. The initial installation was done, and many of the plants immediately died. It took a long time to get them replaced. Both trees needed to be replaced and when they were replaced, they weren't planted in the correct places. They planted five planters with rosemary and the soil they used dried like concrete. Those have still not been redone. Gardenias and Hibiscus died, replaced and still not healthy. Jasmine planted and had to be replaced, they are still not all healthy. Plants that were put in the front of the house weren't installed where they were supposed to go. Each crew says that they will "reach out" to Daniel and then it takes too long to hear back from anyone. Daniel started out responsive, and then quickly stopped responding to emails, calls or texts. Not a great way to treat customers. Most recently, I had an appointment for their "MVP" inspection on the two trees for 12-31-25 between 7:00AM and 5:00PM and they never showed up. Definitely doesn't live up to the "MVP" service that was promised and purchased. I honestly couldn't be more dissatisfied with a company. read more

Myles was awesome. He hooked me up with everything I neeed. Great selection of plants and very knowledgeable.

This place is awesome. Carlos helped out with everything I needed. He was amazing! Highly recommend Moon Valley and Carlos if he's available. read more

In 2024, I made a purchase of $7766.51, including 5 trees (3 palms, 1 rose, and 1 loquat) and many shrubs. Upon signing the contract, the sales guy lured me to spend $500 on 1Y warranty for the trees, as they cost $299 each (my gardener told me later on that the palms didn't need warranty at all). He also promised me that he would be on site to make sure his team got all the trees and shrubs planted properly. Because of his promise, both my husband and I went to work on the delivery day. Turned out the sales guy didn't show up at all, and the planting team (a 3rd party contractor) did a terrible job. My home (the whole area of 78746) is build on clays, and it requires good effort to dig deep. What happened is they dug too shallow. All the trees and shrubs were planted well above ground level, disguised by thick mulches. BTW, since the loquat tree was out of stock, they replaced it with a plum tree, and had it planted around early November, 2024. Our gardener noticed the nursery didn't plant properly. So he had everything, trees and shrubs, covered by freeze protection blankets throughout the winter freeze in 2024. Still, 1/3 of my shrubs couldn't come back in spring 2025, because they were not rooted well. I complained to the sales guy, who gave me that false promise. He replied: "The planting team has nothing to do with me. You should have stayed home and watched over the delivery." In early January 2026, the plum tree was still alive, about to bloom. A freeze hit Austin later that month. Given it had survived the 1st winter, our gardener didn't cover that tree this time. Surprisingly, it never came back after the freeze. I waited till last week, and our gardener told me the plum tree had virtually died. I went back to MVN, asking for a replacement. As mentioned above, that tree was planted in late 2024, and by January 2026, it was only 1 year and 2 months old. I know the warranty I purchased covered 1Y only, however, it would not have died, had MVN planted it properly. To say nothing of the 1/3 shrubs I lost last year. The manager, Don, politely declined my request. He insisted on the 1Y limit for my warranty. He did give me two rose bushes, which were on half-price sale that day. To be frank, I am so disappointed with MVP, with over $2000 wasted. read more

From start to finish my experience with Moon Valley at Pond Springs was fantastic. Daniel designed my flower bed, going through a few iterations until we got it just right. He also guided me through the tree and plant selection. Dale and his team came to dig the hole for the tree and they were kind, helpful and fast! Then today, the big day for planting, Josh Gault and his team took great care to confirm details and to help with finalizing some plant placement decisions. They went above and beyond. Top notch service end to end. I could not be happier. Looking forward to phase 2 in the fall. read more

See all

Everyone was super helpful. Got greeted by everyone and shown around with all my questions answered. Shoutout Myles Click

A shout out to Jamie, one of the managers at the N Austin location. She kindly and efficiently corrected an issue we had w a tree delivery, and righted the ship. Our meetings w her were fun, instructive and timely. Jamie is a great manager at Moon Valley. read more

Outstanding service and value. Wondering why we didn't do this years ago. Miles Click was exceptionally helpful. read more

This place is amazing! You can walk through and see lots of different trees and shrubs. Some up to 15-20 years old (very large plants). You pick what you want and they schedule your delivery. They come the day before to dig your hole (they send out to have any electric water or other utilities marked for safety) and on the day they show up. The digging crew puts the dirt onto canvas and they fill the holes back in and take away any excess dirt. Josh Gaults crew was fast and efficient. They left my property immaculate. Set me up for success with watering instructions and everything I needed. I purchased the warranty so they should succeed. I got a live oak and three holly trees and a lot of Asian jasmine. All planted and ready to succeed. While it was not "cheap" the value is there because they take care of everything. I recommend this business. read more

Mikey is extremely knowledgeable and attentive to detail! Amazing service and a wonderful human! 10/10 would recommend

Myles Click was a very informed nursery designer. He helped us select three fruit trees for our property. His knowledge about the fruit bearing trees was amazing. read more

We were met when we came in and the guy was very helpful in finding the tree we were looking for. They are even going to bring the tree to the house and plant it. We will be buying all our trees here from now on. read more

We walked in having a semi idea of what we wanted but the team at Moon Valley Nurseries (we worked with Eric Woods) helped take our ideas and put it into reality! He sat us down, looked at the direction our house sits and suggested plants for the exact areas we were wanting to add plants in. We showed him some inspiration pics and he showed us some plants on the computer he was thinking would work well based on our inspo and then went outside to take a look. He answered all our questions and even gave us a real life mock up of what it would lo like. He took the plants we liked, put them in a cart, and we arranged the look together. It was perfect! We look forward to continuing to work together to complete the rest of the space! We signed up to have them pull out a couple of Holly trees and help design the rest of the flower beds. Ps. We just finished planting all the plants and it is exactly the look we were going for. Could not have done it with Eric Woods help! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Austin, Texas

Beyond expectations! From consulting to selection to planting the BEST experience and outcomes! Mike with his encyclopedia knowledge of trees to Trey the area GM, Kyle the job manager and the planting crew, nothing but professional, personable service. The job crew is beyond efficient working as a knowledgeable team leaving the yard spotless. No reason to shop elsewhere. This is the only place to go to for trees and shrubs. I know we'll be back again and again!! read more

We had a really good experience with MVN and I would recommend them to any homeowner looking for good and quality plants, trees and shrubs. Each member of the moon valley team that my husband and I encountered while browsing was very knowledgeable about our current weather, sustainability of plants in Austin, and they did not try to push me to other plants and suggested natives, which we wanted. My husband and I have been on a 5 year journey attempting to recover our landscaping from the various bad weather hits Austin has had and we feel like we have finally found a place that understands our needs and more importantly, will be with us on this journey even after our trees are planted. We worked with a few folks at Moon Valley- Trey and Veronica; however, were the ones we mainly talked to. Veronica was very knowledgeable, accommodating, and super supportive during our selection and install process. We couldn't be more pleased with our experience! read more

Super helpful. Always take care of things if something does not go right. Does an excellent job with install. I have used them twice - once for some large trees (which are thriving after 2 years) and a complicated install done in November. I could not be more pleased. read more

Our second tree from them is not doing well We paid extra money this time to have them come check on the tree for a while after we planted it We had to call and bug them every time to come check it and now it appears to be dying read more

The entire process start to finish was easy! Philip Gage was extremely helpful to ensure we picked the best trees. And Jose Mora and his crew were extremely professional and informative during the planting! We can't be happier! read more

The prices are worth a drive from anywhere. Great selection of plants and outdoor decor to go with them, plus kind, friendly, and well-informed staff that can help you with any gardening questions you may have. They'll cheerfully offer to carry bulky or heavy items to you car without prompting, too. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Austin, Texas

See all

This company is so generous to the community, giving away pumpkins and Christmas tree trees for free to those in need. Also two of my sisters have bought trees from here that they installed and they are thriving . Very kind people.Thank you Kyle and the sweet young lady who helped us ! read more

Had second MVP private visit today with Josh H. Again he took care of my healthy sycamore tree and we agreed to start the next phase. Looking forward to getting rid of my dying trees and replacing them with something new. read more

We had our first quarterly tree maintenance visit and John Evan's was super helpful, knowledgeable, and nice to work with! We are very grateful this service exists now and think this will definitely help keep our tree alive and growing :) read more

Thank you, Moon Nursery for giving teachers and first responders a free beautiful Christmas tree! Thank you for helping the community. I will buy plants next time! read more

Saw on the news they were gifting Christmas trees to teachers and veterans, so we went--BEAUTIFUL trees! And they couldn't have been nicer. Sometimes people make you feel bad when they give you something, but not here. They thanked us and chatted about where we taught. Can't wait to decorate our real Christmas tree--Thank You Moon Valley Nurseries read more

Cassidy, Zack, Jose Mora and his crew were superb. Thank you for your cordiality and expertise.

Moon Valley was great to work with. Daniel helped me with my design and understood what I wanted. The plants arrived healthy and undamaged. I was kept up to date as to what day they would be out to do the install as well as when they would arrive. Damien and his crew were wonderful to work with. He made sure that I w good with the placement of the plants. They cleaned up afterward themselves as well. I'm very happy with the work that was done. read more

We bought sever large trees, Veronica and Gaven came out and helped us select varieties, customer service was great, Veronica even worked with Gaven on her day off to work through everything, planting went great, knowledgeable supervisor and the were careful with our property, and cleaned up well afterwards. Our neighbor recommended Moon Valley and we had a very positive experience. read more

See all

I was looking for some bushes, up walked Mike and he was so knowledgeable and helped me quickly find what I was looking for visually, but also what would work with our shade/sun conditions and this heat/freeze zone we live in. Their plants are quality. Mike was very personable, knowledgeable and helpful, but not overbearing. Highly recommend Moon Valley Mike! read more

Phillip was extremely helpful with selecting the best tree for our yard and Damien was fast and professional when planting the tree

Jose Mora and his crew did a great job. They planted 3 trees and 3 shrubs in my backyard with great care. Jose is happy to answer questions. All in all, nice experience. read more

Chase, Bill, Jesus, Darwin, Brian and Jason did a really great job and was very professional. I would use their services again read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Austin, Texas

Service at Moon Valley Nursery in Buda is top notch. I've shopped there many times and it's always been a pleasant experience. Even though I bel I have a green thumb, I had a shrub who thought otherwise. I called and spoke to Dustin Johnson and he gave me recommendations and said he had great solutions to show me next time I stopped in. I went on Saturday and Dustin was working. He took the time to show me their method of conditioning the soil before planting and what to do afterwards. Each time I've been to Moon Valley in Buda, I've met several other great people who seem very happy to be working there. Everyone is so friendly and knowledgeable which is sadly something you don't see at the "big box" stores. read more

See all

We have been a customer of this nursery since 2019. While they are not the least expensive nursery, they are, in my opinion, one of the best. The reason for this - customer service and customer experience. You choose the trees and they deliver and plant them - where you want them, and how you want them. The ensure they bring the right set of fertilizer (moon juice - gotta love it) and they validate your satisfaction before they leave your house. The crew ensures they remove all trash and residue before they leave - it's like they were never here - except now you have beautiful trees! They grow their own trees, so the trees you get are grown on their nurseries too. I have to say, if you are considering trees for your yard, definitely give these guys a look-see. They run specials from time to time too, so you can always take advantage of those - and guess what? Even when they are running a special, they still deliver and plant them as part of the included price. Our last delivery was last week, and the crew showed up, I told them where I wanted the trees - they removed a couple of dead trees and replaced them with the new ones - which was a task, since they have to remove a bunch of crushed granite landscaping to get to the hole and they replaced everything like it was never touched. Nate has been our sales person and this last crew headed by Damien Chamber was awesome. Great customer experience. read more

Josh Hutfilz with MVP Pro Care was A+. Very knowledgeable and kind. Took great care of my yard.

Laura Watkins is the Best !!! She is professional and knowledgeable! Laura toke the time to listen to our concerns and came up with a plan to take care of our needs. Great customer service!! read more

Absolutely amazing service and attention to detail. We work with Harrison and even though he was out of the nursery, he made sure to take care of us and provided the contacts needed. Thank you Harrison:) I appreciate you and will continue working with you in the future. Also, The manager Trey was wonderful to work with. He handled my needs immediately and professionally. He is truly what I see as a great leader. And Josh, he was in charge of the installation along with the rest of the planting crew. They all did a great job and made it beautiful! Mendy followed up the following day to make sure everything was, perfect. Great customer service from start to finish. Thank you all for all of your help! This is exactly why we come back time and time again. I would definitely recommend Moon Valley to anyone who wants quality and great service. read more

Moon Valley Nurseries - Newest edition! Loving it! - Nurseries & Gardening Near Me - Austin, Texas

Veronica was very helpful and informative! I love Moon Vally they have the best trees!

DO NOT purchase trees from here! Moon Valley Nurseries has nice trees but they do not survive in Austin weather (hot, humid, cold, freezing, etc) This business and their managers have RIPPED us OFF of 37K (cost of a small brand new car); we spent this as part of our investment to our house. Very unfortunate businesses like this are legal! Fact. When u insure your car it's not 33% cost of the car. This is insurance fraud++ *Do not trust these ppl, they lie and cheat you of your hard earned money!* If this type of business is fine with you, then proceed. All the best to you and yours! Don't get ripped off! For reference this is what happened to us: 2021 -- we specifically mentioned only to purchase trees that can live and flourish in Austin weather. We spent 30K for 11-14 year old Japanese Blueberry Trees and King Palm Trees. They were very nice trees upon purchase. We also purchased 7K warranty to protect our trees. The first year 2021; again we were told they both will survive in Austin weather = nope died! Had to replace all of trees after the winter season. The 2nd year 2022 had them replaced, thought ok maybe it just needed more time to adjust. Here we are in the 3rd year 2023 = we were most definitely lied to, these trees can not survive Austin weather. All 15 trees fried/ dead. We called to get on the schedule to replace our trees the 3rd time in a row. Brad and the assistant manager response = you didn't purchase another year of the warranty for 7K in time to cover the replacement. End of the day, they ripped us off and how they doing business to people is shameful. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Austin, Texas