I had a purchased a new tree that was planted a month ago. John Santucci performed my first Protection + visit. John explained what they would be doing as part of that service and provided me tips on continued care. He ensured that all my questions were answered. I was extremely pleased with the overall experience. read more

Carlos was super helpful for us finding some citrus trees! Great selection and price! Will come again

Lee was the best!! First time here and now it'll be my only nursery in Austin! amazing plants and amazing staff!

Wanted to give our props and express our thanks to Gaven Brasker, whom we've had the pleasure of working with for the past three years. After a horrible experience with a big landscaping company in Austin, we met Gaven, who visited our property twice in Liberty Hill and came up with a plan to fix their mistakes and finally help us achieve our goals. He had some great suggestions about what would work, then met us numerous times at Moon Valley's nursery to help us choose the right plants and trees. On the day of our installation, he was there as well, making sure everything went smoothly. After the fact, he followed up with us to make sure we were happy, too. Start-to-finish service - what more could you ask for? As our project expanded over the years, whenever we needed advice for tree or shrub care, Gaven was just a phone call or text away.  I can't tell you how many times he made the trek from Austin to our home. But that's the type of guy he is. He's NOT a salesman looking to squeeze every last dollar out of your pocket. Instead, he's genuinely friendly, outgoing, and knowledgeable, always willing to go the extra mile, whether it's helping you choose a $20 rose bush or a $1,500 crape myrtle. Thanks to Gaven's guidance, our property has been transformed into the landscape we always envisioned. We couldn't be happier with the results. He's the reason we remain a loyal Moon Valley customer. read more

I very rarely write reviews, and negative ones are earned. As the owner of three businesses myself, I understand the impact reviews can have. I have been a customer of Moon Valley on Pond Springs since buying my home in 2022. I've always known they operate at premium pricing, but I was comfortable paying more because of the service, professionalism, and knowledge of the staff. This project started with Myles Click, who came to my home and helped plan the project at no charge. I had recently purchased decorative grasses for another project, but regardless, Myles was knowledgeable, attentive, and genuinely helpful throughout the process. I have absolutely no complaints about my experience working with him. After his visit, we were scheduled to finalize the order the following day. Due to an unavoidable conflict, he recommended we meet with Kyle, the GM, that afternoon instead. Unfortunately, the experience my wife and I had during that meeting was completely different from any prior experience we'd had with Moon Valley. The interaction felt far more sales-driven than service-driven. I have expensive taste and don't mind paying for quality, but I do mind feeling nickel-and-dimed at every step of the process. What disappointed me most was the lack of acknowledgment of our loyalty as repeat customers. Previous experiences at Moon Valley had always made us feel valued. This time felt transactional. To Myles' credit, when I expressed my concerns, he did attempt to make things right. However, by that point the damage to the relationship had already been done. Because of this experience, I decided to shop around and ultimately found comparable products and installation services for nearly half the price. My advice to others: shop around before committing, even if you like the products. Premium pricing is one thing, feeling treated like a commission opportunity is another. read more

This fancy-pants "nursery" in North Austin offers financing for your project (or partners with someone who does). That should tell you: it's looking for customers with fat wallets. I asked if they were a native plant nursery on the phone and the salesman responded "we guarantee all our plants, so we wouldn't be doing that for plants that won't grow well here." NOTE: That is not an affirmative answer--it's an evasion. Selection is limited to medium to large containers, and well-established trees in MASSIVE containers (those certainly require delivery, I'm thinking). No seedlings or small containers, that I could see. This was a huge disappointment, since I was led to believe I was going to a native plant nursery, and that I would be offered assistance and advice. Neither turned out to be true. This nursery really wants you to buy into letting THEM do the work for your "project," from design to installation to maintenance. If you've got unlimited cash to burn and you want to pay them to maintain their work, go for it! This doesn't feel like a place where you can come as a gardening novice and get advice and ideas--what you're going to get (assuming that someone decides to speak to you while you're there--someone did speak to me in fact, to tell me nicely to move out of the way) is an upsell--or a brush-off, if you're deemed too small-fry to waste their time with you. Of course this impression is formed by a few minutes on the phone where the SALESMAN (not gardener, not plant expert) encouraged me to bring in photos of my yard so they could help with the design, followed by an excited trip to the nursery, and discovering that what's here is mostly large containers, lots of very large trees (get three large trees for only $10,000!), and lots of (I think) non-natives. Don't come here if you want to learn how to do things yourself. If you want full sized trees to plop into the ground and someone to do the work of maintaining them, or you really like the idea of financing an instantly landscaped yard without having to do anything but open your wallet or going into substantial debt--then Moon Valley may be just the place for you. read more

If I could give them a zero I . I had my trees planted on June 22, 2026 and by beginning of August both were dead. I spent $1800 on three trees and 5 that was planting supposedly free and they were dead in less than two months. Someone has come out to put Moon juice on them after they were already dead. Customer Service has promised an arborist and I've seen nobody very disappointed. Would never recommend this place to anybody. The picture this app showed that the plants were in shock the very first week. read more

Moon Valley Nurseries - Magnolia tree 1 month after planting - Nurseries & Gardening Near Me - Austin, Texas

This place is amazing, every time I come in I feel like home. Love all the plants they keep them very well maintained. Thank you Gaven for your help, you are very attentive. read more

Great service all-around. I appreciate Daniel Ordonez's guidance on tree selection for my property planted and guidance on drought / freeze tolerant shrubs and plants. read more

I can't say ENOUGH positive things about the service from Nathanael Brown at Moon Valley today! Seriously exceptional service for our needs handling a tough situation!! He's so knowledgeable about our native needs! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Austin, Texas

Lee and Daniel were incredibly knowledgeable and willing to answer all questions. 10/10 recommend and will be coming back. Incredible selection as well! read more

Genaro Romero and his crew from the Buda nursery did an outstanding job with our planting today. He reached out to us early this morning as they were on the way to the house and once they arrived they very professionally placed all the plants and double checked the layout with us Each plant was then planted and mulched and they cleaned up the yard perfectly. Genaro walked me through the watering and planting care process and thank us for the opportunity to work together and beautifully update our home. Thank you Genaro and the whole team. read more

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Lee Wilson was delightful and informative! I had a great time walking around the beautiful plants

From start to finish my experience with Moon Valley at Pond Springs was fantastic. Daniel designed my flower bed, going through a few iterations until we got it just right. He also guided me through the tree and plant selection. Dale and his team came to dig the hole for the tree and they were kind, helpful and fast! Then today, the big day for planting, Josh Gault and his team took great care to confirm details and to help with finalizing some plant placement decisions. They went above and beyond. Top notch service end to end. I could not be happier. Looking forward to phase 2 in the fall. read more

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Great experience with this nursery on selecting, prepping, and planting my new tree. I needed a larger tree that would grow and block out an unsightly view in my back corner. The crew came out to my home in Cedar Park and prepped the last site. Te next day the planting team came in and expertly and carefully planted my new oak tree. Well done by all. read more

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Myles was awesome. He hooked me up with everything I neeed. Great selection of plants and very knowledgeable.

Josh Gault and his planting crew did an amazing job planting 115 red-tip photenias on my property. yes, 115 plants in 4 hours! I have used Moon Valley 5 different times for major purchases, they have delivered an outstanding result every time. The team did a great job keeping the site clean, and they spread over 115 bags of mulch! It all looks so great. Thank you Moon Valley! read more

If I had done this review the day the initial installation took place, I would've happily given five stars. Now that I've lived with the Moon Valley "experience" for six months, I can only give one star. Lack of customer service, lack of communication, lack of follow through, and a general lack of customer engagement is the reason. The initial installation was done, and many of the plants immediately died. It took a long time to get them replaced. Both trees needed to be replaced and when they were replaced, they weren't planted in the correct places. They planted five planters with rosemary and the soil they used dried like concrete. Those have still not been redone. Gardenias and Hibiscus died, replaced and still not healthy. Jasmine planted and had to be replaced, they are still not all healthy. Plants that were put in the front of the house weren't installed where they were supposed to go. Each crew says that they will "reach out" to Daniel and then it takes too long to hear back from anyone. Daniel started out responsive, and then quickly stopped responding to emails, calls or texts. Not a great way to treat customers. Most recently, I had an appointment for their "MVP" inspection on the two trees for 12-31-25 between 7:00AM and 5:00PM and they never showed up. Definitely doesn't live up to the "MVP" service that was promised and purchased. I honestly couldn't be more dissatisfied with a company. read more

I waited to write this review hoping Daniel from Moon Valley would follow through on the commitments he made. The initial process--from sales pitch to selecting the trees to installation--was generally smooth. We did experience some delays, and they scratched our iron fencing during install, but overall the front end of the project was acceptable. We were told we would receive a complimentary container of Moon Juice/Moon Boost. That never happened. We spent $19k on trees, which is a significant investment, and I began working with Daniel in February 2025. He was extremely responsive until the job was completed--then communication dropped off entirely. In September, I reached out with concerns about the Monterrey Oak, which was supposed to be a large tree providing substantial coverage. After multiple attempts, he finally replied and told me to "come by" to pick up Moon Boost, Moon Juice, and soil conditioner. I asked if he could drop it off when he was in the area, and he said he would. He never did. In October, he responded again, saying, "Y'all got the smaller Monterrey oak. They will get big and fat. It'll take time. I'll come by Tuesday with some products. You can always upgrade to a bigger one and just pay the difference." When we purchased, we were very clear that we wanted a large tree to cover the side of the yard with no existing trees. At this point, I cannot recommend Moon Valley. I regret not hiring a local company that stands behind their work and communicates after the sale. read more

This place is awesome. Carlos helped out with everything I needed. He was amazing! Highly recommend Moon Valley and Carlos if he's available. read more

In 2024, I made a purchase of $7766.51, including 5 trees (3 palms, 1 rose, and 1 loquat) and many shrubs. Upon signing the contract, the sales guy lured me to spend $500 on 1Y warranty for the trees, as they cost $299 each (my gardener told me later on that the palms didn't need warranty at all). He also promised me that he would be on site to make sure his team got all the trees and shrubs planted properly. Because of his promise, both my husband and I went to work on the delivery day. Turned out the sales guy didn't show up at all, and the planting team (a 3rd party contractor) did a terrible job. My home (the whole area of 78746) is build on clays, and it requires good effort to dig deep. What happened is they dug too shallow. All the trees and shrubs were planted well above ground level, disguised by thick mulches. BTW, since the loquat tree was out of stock, they replaced it with a plum tree, and had it planted around early November, 2024. Our gardener noticed the nursery didn't plant properly. So he had everything, trees and shrubs, covered by freeze protection blankets throughout the winter freeze in 2024. Still, 1/3 of my shrubs couldn't come back in spring 2025, because they were not rooted well. I complained to the sales guy, who gave me that false promise. He replied: "The planting team has nothing to do with me. You should have stayed home and watched over the delivery." In early January 2026, the plum tree was still alive, about to bloom. A freeze hit Austin later that month. Given it had survived the 1st winter, our gardener didn't cover that tree this time. Surprisingly, it never came back after the freeze. I waited till last week, and our gardener told me the plum tree had virtually died. I went back to MVN, asking for a replacement. As mentioned above, that tree was planted in late 2024, and by January 2026, it was only 1 year and 2 months old. I know the warranty I purchased covered 1Y only, however, it would not have died, had MVN planted it properly. To say nothing of the 1/3 shrubs I lost last year. The manager, Don, politely declined my request. He insisted on the 1Y limit for my warranty. He did give me two rose bushes, which were on half-price sale that day. To be frank, I am so disappointed with MVP, with over $2000 wasted. read more

Always so helpful and informative. Will return again and again. Miles Click is my go to guy.

Do not buy their tree care program, they don't show up after confirming appt by reminder and then giving you a 10 hour window to sit at home. Fast forward to the second appt- yep, the conf came thru yesterday. woohoo. Btw- they stated I would be the first appt (8amish) appt of day to make up for previous n/s. Okay we're gaining traction. This morning, I receive a text notification the driver is on his way and a tracking app at 7:02am. At about 7:35 the update reads - The tech is 18 min from arrival. Then at about 7:55 it states tech is one minute away. I go outside to greet said tech. That lasted about a 15 minutes (I'm a bit ashamed I waited that long but you know- manners) then here comes 9am - tech is still one minute away. 10am tech is still one minute away. Did the guy take a nap one minute from my house??? Asking for a friend.? Once again they are a n/s. I reach out to express this issue and get a text from said sleepy tech saying they need to cancel due to weather!That's original. It's been lightly sprinkling off and on, mostly off this morning. No big weather event. I guess I would have sat here all day once again if I hadn't reached out and woken up said sleepy tech. Do I want to r/s they ask? Nawwww, I'm good. But..,on a positive note, their oak trees look magnificent in my back yard! read more

Buyer Beware! I fell for the strong sales pitch, paid up front for a hedge installation (a very unwise move) and then found another supplier at a much more reasonable price. At which point I cancelled our agreement was informed I would pay a 15% "restocking" fee. I behaved foolishly for which I am now paying $3950. read more

This place is amazing! You can walk through and see lots of different trees and shrubs. Some up to 15-20 years old (very large plants). You pick what you want and they schedule your delivery. They come the day before to dig your hole (they send out to have any electric water or other utilities marked for safety) and on the day they show up. The digging crew puts the dirt onto canvas and they fill the holes back in and take away any excess dirt. Josh Gaults crew was fast and efficient. They left my property immaculate. Set me up for success with watering instructions and everything I needed. I purchased the warranty so they should succeed. I got a live oak and three holly trees and a lot of Asian jasmine. All planted and ready to succeed. While it was not "cheap" the value is there because they take care of everything. I recommend this business. read more

A shout out to Jamie, one of the managers at the N Austin location. She kindly and efficiently corrected an issue we had w a tree delivery, and righted the ship. Our meetings w her were fun, instructive and timely. Jamie is a great manager at Moon Valley. read more

Everyone was super helpful. Got greeted by everyone and shown around with all my questions answered. Shoutout Myles Click

Outstanding service and value. Wondering why we didn't do this years ago. Miles Click was exceptionally helpful. read more

Mikey is extremely knowledgeable and attentive to detail! Amazing service and a wonderful human! 10/10 would recommend

We walked in having a semi idea of what we wanted but the team at Moon Valley Nurseries (we worked with Eric Woods) helped take our ideas and put it into reality! He sat us down, looked at the direction our house sits and suggested plants for the exact areas we were wanting to add plants in. We showed him some inspiration pics and he showed us some plants on the computer he was thinking would work well based on our inspo and then went outside to take a look. He answered all our questions and even gave us a real life mock up of what it would lo like. He took the plants we liked, put them in a cart, and we arranged the look together. It was perfect! We look forward to continuing to work together to complete the rest of the space! We signed up to have them pull out a couple of Holly trees and help design the rest of the flower beds. Ps. We just finished planting all the plants and it is exactly the look we were going for. Could not have done it with Eric Woods help! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Austin, Texas

We had a really good experience with MVN and I would recommend them to any homeowner looking for good and quality plants, trees and shrubs. Each member of the moon valley team that my husband and I encountered while browsing was very knowledgeable about our current weather, sustainability of plants in Austin, and they did not try to push me to other plants and suggested natives, which we wanted. My husband and I have been on a 5 year journey attempting to recover our landscaping from the various bad weather hits Austin has had and we feel like we have finally found a place that understands our needs and more importantly, will be with us on this journey even after our trees are planted. We worked with a few folks at Moon Valley- Trey and Veronica; however, were the ones we mainly talked to. Veronica was very knowledgeable, accommodating, and super supportive during our selection and install process. We couldn't be more pleased with our experience! read more

I don't leave a lot of reviews but I want give a shout out to Moon Valley and Martin McNabb. So far our experience with the maintenance program has been top notch. Definitely worth the peace of mind that our investment is taking care of. Martin has been very knowledgeable and easy to deal with it. That has been our overall experience with the entire process, from purchase to aftercare. Thank you to the Moon Valley team, - Jeff L read more

Our second tree from them is not doing well We paid extra money this time to have them come check on the tree for a while after we planted it We had to call and bug them every time to come check it and now it appears to be dying read more

The prices are worth a drive from anywhere. Great selection of plants and outdoor decor to go with them, plus kind, friendly, and well-informed staff that can help you with any gardening questions you may have. They'll cheerfully offer to carry bulky or heavy items to you car without prompting, too. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Austin, Texas

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The entire process start to finish was easy! Philip Gage was extremely helpful to ensure we picked the best trees. And Jose Mora and his crew were extremely professional and informative during the planting! We can't be happier! read more

Myles Click was a very informed nursery designer. He helped us select three fruit trees for our property. His knowledge about the fruit bearing trees was amazing. read more

We were met when we came in and the guy was very helpful in finding the tree we were looking for. They are even going to bring the tree to the house and plant it. We will be buying all our trees here from now on. read more

Super helpful. Always take care of things if something does not go right. Does an excellent job with install. I have used them twice - once for some large trees (which are thriving after 2 years) and a complicated install done in November. I could not be more pleased. read more

This company is so generous to the community, giving away pumpkins and Christmas tree trees for free to those in need. Also two of my sisters have bought trees from here that they installed and they are thriving . Very kind people.Thank you Kyle and the sweet young lady who helped us ! read more

Had second MVP private visit today with Josh H. Again he took care of my healthy sycamore tree and we agreed to start the next phase. Looking forward to getting rid of my dying trees and replacing them with something new. read more