Glass in my margarita! My husband and I found this restaurant several months ago, and at first we loved it, but the last 2 times we had really bad experiences and the staff did not handle things very well. My first sip of my house margarita I found a piece of glass in my mouth. I called the waiter over and told him about it, he said he would get me a new one. He did and then proceeded to charge us for them. No apology! I saw the bartender slam an empty bottle into the garbage as she was making our margaritas and a piece of glass must have flown up into my glass. Why do bartenders slam empty bottles in the garbage? Ugh! read more

You know in Mesa there should be a ton of sit down Mexican places. But surprisingly there isn't; good ones anyway. Moreno's is one that we like a ton. It's become our go to lately. Food is fresh, service is good and chips and salsa are really good. read more

Food is really good but the service is the worst. Even went back several times to give it another shot & STILL horrible. Probably the worst customer service I've ever experienced in a restaurant. read more

First time visit, nice place, service was very prompt and friendly, nice chips and they provided 3 types of salsas to dip. Menu has wide selection, average prices in line with most other places. Very nice seating selection also a nice large outdoor patio even with heaters. The only drawback was the beef burrito had way too much spice, too much heat and burning my tongue and throat, need to ease up on the spice and it was heavy on the beans and rice inside. Will be back and ask that they tone down the hot spices. read more

We first noticed this place because of the trailer out front with an led sign saying TACOS. My girlfriend had a coupon for a free breakfast with the purchase of an equal or lesser value entree. So we went... We were surprised at the inside, it was clean and bright with nice full bar and a patio. It is too hot right now for the patio, so we sat inside. We were greeted very nicely and the server, Jaziel (pronounced ha-siel, we asked) greeted us quickly and took our drink order, and the chips followed immediately. I am a Huevos Rancheros snob and rarely find a place that does it properly. So I ordered it and it was very good and done properly. The problem is that most places don't make a real Rancheros sauce. Instead throwing Pico De Gallo on it or enchilada sauce. This was a true Ranchero sauce, runny with bits of fresh onion and bell peppers in it. The only negative is that it could have been spicier, but it is a gringo restaurant, so I can forgive that. It was still delicious. My girlfriend ordered the spinach and mushroom omelette. She was halfway through it when Jaziel came up and apologized for the mistake. We didn't know what they were talking about and it turns out they gave her a Tomato and Mushroom Omelette. She had been wondering where the spinach was but hadn't really given it much thought because what they gave her was so good. So it was a pleasant mistake. No problem at all. The salsa they gave us with the chips was a chunky red and a mild green. The Green was a bit too sweet and the red was mild, but had decent flavor. After we were done with the meal my girlfriend asked about hotter salsas. It turns out the have 3 other spicy salsas, a green and 2 reds. We will ask for those next time we go in. We also looked at the dinner menu and saw some really great sounding entrees like a Crab Relleno and a Salmon Enchilada, sounds yummy. We will definitely go back. read more

I asked for 2 thing and both were wrong. I asked for chips and guacamole and 3 chicken rolled tacos and got chips with salsa and beef rolled tacos. Beef wasn't even fresh in the tacos. Dry as hell. The older lady at the counter wasnt friendly at all. The younger girl who helped everyone else was a lot nicer. I wish she would have helped me. Maybe i would have gotten my order right. Then called to complain and the lady wouldn't give us her name. Shady!!! read more

When Moreno's first opened, my friends and I loved going there. The food was delicious, the prices great, the service friendly and accommodating, the chips and salsa were free, and the atmosphere was pleasant with hispanic music playing at a good level. We've gone several times, never being disappointed. Today when we went it was quite different. The servers had a less than positive attitude, there was no music, we had to request things more than once, the chips are no longer free, and I was unhappy with my meal as the pork was chewy; my father said the flavor of the chicken in his taco salad tasted like canned meat. When I was leaving, after I had already paid with cash, the waitress tried to get me to pay again. Maybe it was just an "off" day for the servers, but our group is going to look for a different restaurant to visit from now on. Sorry, Moreno's, but you can do better. read more

This is no authentic Mexican food Restaurant just fast food; the food is nasty no taste and the prices are ridicules; I will never eat here again. . read more

I called to get take out 30 min before they closed according to their website, some rude girl said they were already closed. I asked if they closed at 10:30 like it said on their website and she said "we are closed" and hung up on me. Very rude and unprofessional. Must be related to the owner or manager or she would be fired by now after reading all the other similar comments. I will not return to this location. read more

Really good food. Food truck and patio..very quick and so fresh. We will be back again!! read more

Moreno's Mexican Grill - Patio area. - Mexican Near Me - Mesa, Arizona

No waitress waited on us when came in the door at the Power Road and Main St. business. Had a dirty coffee cup and wet sugar substitutes put on our table. No butter on my French Toast. WE had to wait several minutes before anyone came to take our order. No manager on duty. read more

Been coming to this place ocassionaly on work lunch breaks since this place opened. Great customer service and food. They went above and beyond today though when I saw employees actually enforcing the mask rule to three people that came in for dine in. Pretty sure these people didn't care as one was holding a napkin up to his face, another one had a hand towel draped on his shoulder he held up to his mouth on and off and nothing for the third person. I just though this was very responsible and impressive. This is really the FIRST business I have seen since March that has actually enforced the rule for those who r careless. Great job guys, way to cover ur butts read more

Good vibe good food great service! Very cozy family restaurant! Ordered the menudo for lunch! It was fresh and tasty.

Been there twice breakfast and dinner .the breakfast was ok but hash brown and beans wanted rice and beans, dinner ,was good couple of enchiladas rice ,beans. Its was clean cool family place. Will return.. read more

We went here with a friend who lives down here in Mesa. Had the Aarroz con pollo along with a street taco. Was a great combination.

I had a delivery, everything was still very hot. I even got warm chips and salsa. Food was delicious as always.

Appalling day today at Moreno's on Main and Power Rds in Mesa. Takeout order. Ana was on her cell phone when we arrived. She did not greet us or put the phone down at all while taking payment and packing our food. She touched the cash register, then proceeded to pack our food WITHOUT gloves or cleaning her hands. Ana then LICKED her finger to open the plastic bag. With the same hand she licked her fingers, she put our utensils, napkins in the bag. She then stabbed the plastic lid for the Menudo on the needle where you stab the sales tickets and placed lid on our food containers. How many germs are on that thing? She licked her fingers again to get another bag, all while touching her phone and touching salsa containers to put in our bag. Cell phone carry a lot of germs. Licking fingers, touching cash register and her cell phone while touching and packing our order, really? My family and I have been loyal patrons, never again. Not once did she apologize or make any attempt to clean her hands. This is horrible hygiene under any circumstances, but more so now. Moreno's, you need to properly train employees. read more

This place is the worst Mexican food restaurant I have ever been too. The carne Asada was dry and service was terrible. I sat down with my family ordered a mimosa and there was no champagne and watered down. I really wanted to like this place because it's close to home and I read some good reviews but I can't bring myself to. I will never be coming back and the owners need to rethink what kinda of people they have working in their establishment. read more

was a great food truck turned into a restaurant. Good Mexican food not great friendly staff and nice decor. Worth stopping by if in the area price is great with very good portions. Tough to compete with so many Mexican restaurants in AZ so to get 5 starts you have to be exceptional. read more

Went for karaoke and dinner. Service was ok, although water refills were scarce. The salsas are eh - I love green salsa but this was kinda sweet which was odd and the red was a weird smoky chipotle sauce. I don't know that I would have called it salsa. Bean dip is good. Ordered the shrimp mango quesadilla. I wouldn't order again - it was good but just didn't care for the sweet mango salsa with shrimp and cheese. The crab relleno we ordered ala carte was delicious - the sauce in particular. I was ready to lick the plate! Had a mango margarita on the rocks..... it was eh. It was really just mango nectar and tequila. My mom ordered a reposado tequila and they asked her if she wanted it with cranberry juice....hunh?!? I'd go back to try some of the other dishes and for the karaoke, but this isn't likely to become a favorite. read more

Waited over an hour and a half for food, everyone else at our 2 tables got theirs and ate before ours even came out. Took 30 minutes to get water and over an hour before they took our food order. Terrible service. Shrimp taco was super salty, burrito was good read more

I wish I could give this place negative stars. I came in here for Mother's Day, for my Mother in Law. I ordered 2 tamales with a side of rice. All a la cartel items. They brought out a plate almost filled with beans and cheese, even the tamales had cheese and beans on it. By the time the waiter came back for me to even say anything my table was finished eating. Also, it was extremely dirty in there, so maybe it was best I didn't eat anything at all. Not to mention the fact that it took 3 different people hearing our story to adjust the bill. With sooo many good Mexican restaurants in the valley I don't know why you would go here. read more

Moreno's Mexican Grill - The floor was covered with food and trash - Mexican Near Me - Mesa, Arizona

Always fresh, and great flavor this is mine and my husbands favorite spot! I LOVE the green salsa!

My husband and I love this place. The food is awesome. My favorite are the street tacos. The staff is very friendly and helpful. When they are really busy I may need to get their attention, but they hurry to carry out My request. Last year and this year we held the Marine Corp Birthday there. We had a wonderful time and were served promptly. My go to Mexican Grill. read more

Called to place an online order. Spoke to a lady who was not able to customize my order gave me the worst customer service she even hang up on me! Save your money and go somewhere else. read more

My food was horrendous. I ordered tortilla chips which came inside a grocery bag. Chili Rellano were soggy, vegan burritos again soggy and covered in cheese sauce? Vegans don't eat cheese. Crab Rellano again soggy. When I called and asked them for a refund and to return the food I received no refund. $50 worth of food went in trash. I honestly couldn't salvage any of the food except the fried ice cream. I wanted to cry bc I cannot afford to throw away my money. I will not eat here again. read more

When you watch the bartender make margaritas filled 3/4 with Cuervo premix you know the place is horrendous. Call ahead to ask for HH time and was told until 6pm. Get seated and ask about HH and was told specials until 6pm. Order prior to 6pm. Find out HH is not on Friday's. Sketch approach get to get customers in the door. Add in the change to charge for chips & salsa and watching bartender mix drinks with heavy hand on OJ, mix you can buy at Wal-Mart and just a splash of tequila for an $8 margarita and it's clear this place is a joke. Moreno's as a brand needs to dissociate from this pathetic $ grab place. Best part of all, while paying the tab the waitress claims they attempted to call my number back to clarify on HH confusion but it was disconnected. Uhhh... this active number is writing this review. Lack of honesty says all you need to know about an establishment. read more

This is my first visit here. Service is friendly but a little slow (understaffed?). However the food is tasty and the portions are generous. I will come back. read more

Omg..Food was delicious. Loved it. Server was so nice and personal. Hostess was polite and sat us within 10 minutes of us arriving neing there was a wait. Margaritas were so good. Everyone should try this place ....I was told there are other locations as well. Very good. read more

The positive reviews of this place are a mystery to me. As I always do, I odered a fish taco because it's what I use to compare Mexican places. In this case it was a Baha fish taco because it's it stated that it had a " Baha sauce". It's almost always some sort of white sauce that brings it all together. These had NO sauce whatsoever. It was like eating sawdust! Go somewhere else. read more

This place is horrible, my husband bought food for me, the tacos and the salsa taste terrible and it is way too expensive. I WILL NEVER RECOMMEND ANYONE. read more

This restaurant and Grubhub can't get their acts together to actually get an order sent out! When I tried to call the restaurant they picked up the phone, and hung up, then left off hook so it was busy!!!!!! A manager didn't even have the nerve to talk to me!!!!! Poor customer service read more

Amazing food, good drinks fair prices! We visited from Safford Arizona and will definitely be returning. The wait staff and bus people were very attentive and friendly even though they were quit busy. Great menu selection! Great inside atmosphere, for families as well. read more

In my opinion it was the worst experience I have ever had. The service, the food and the bill! They couldn't even get that right!!

Since this location opened this has been my favorite Mexican place. I've tried something different the 5 or 6 times I've been and loved them all. The crab relleno and shrimp chimichanga are particular favorites. read more

Where do I begin! Restroom were closed that was the first clue. But we went in anyway. Fruit fly's were abundant. Waitress was not. When she finally showed up took our drink orders and dinner order, usually the drinks comes first but not in this case. The Oder from the restroom smelled of sewage then came the Lysol, wonder how they can keep the doors open? Dinner came drinks did not. Husband had to ask for drinks. Waitress never came over to ask how things were, probably because we were to busy swatting at the fruit flys. Needless to say We Will Not Be Back. Food Was Bland!! Chimichanga read more

Extremely upset with this resturant. Came in waited to be seated for at least 10minutes. Waiters and other employee saw that we were there. No once did one come to us and tell us it will be a second or something. I got tired of waiting so.i sat myself down at a table with my family and told the waiter can you please help us and she said that was fine and brang us menus but did not ask for our drinks or anything. She than said that someone will be with us in a few. like? C'mon now. Dont not recommend coming to this morenos. read more

This specific location is great, and the staff is always so friendly and sweet. I go here occasionally and the food is always spot on amazing, along with the customer service. read more

Good food and service our food was nice hot when received . The restaurant is clean and good cool AC read more

We have tried to like this place..it was recommended to us by a friend so we figured it would be good. However, we've given it at least 4 tries and each time our order is wrong somehow. We call in our order to give them plenty of time to make it, but every time, we end up still waiting a good 15 min for our order. To top it off, the orders are wrong...we've ordered breakfast burritos and regular burritos and they've come with the wrong meat, onions when we've requested no onions, eggs in a non breakfast burrito, etc. And it's not cheap either! We wouldn't mind paying more or even waiting a little longer than normal if the food was correct and good but we can't say that. This morning was the last straw, we won't be back.. read more