Amazing customer service! Fast and super reliable. Always end up satisfied when bringing my car in,…read moredefinitely recommend !

Dustin provided excellent customer service. The waiting room was accommodating. This was a stress…read morefree experience

I first met Chad at AA Automotive right before we were leaving on a long road trip when our cruise…read morecontrol suddenly stopped working. Chad diagnosed the issue and discovered that Ford had removed the original switch and never replaced it. He even had us run down to a local junkyard to pick up a working switch, and then installed it for us at no charge so we could enjoy our vacation. Fast forward 15 years, and Chad has serviced all of our cars and trucks, as well as my daughter's vehicles. He's an excellent mechanic, incredibly honest, and someone you can truly trust. His wife handles scheduling, and she is just as friendly and helpful. I'm very glad we found Chad and AA Automotive. They have taken outstanding care of our vehicles over the years, and I highly recommend them.

Chad and Casey are very helpful. They are honest and give exemplary customer service. All that and…read morean A+ on their quality of work at a very reasonable price. If you are looking for an honest, mechanic, I highly recommend AA Automotive.

I've been bringing my car to Fred and his crew for years, and I can't recommend them highly enough…read more They are always professional, kind, and incredibly honest--qualities that can be hard to find in an auto repair shop. What I appreciate most is that they never try to upsell unnecessary services or repairs. They take the time to explain what needs to be done and what can wait, which gives me complete confidence that they're looking out for my best interests, not just their bottom line. Fred and his team consistently go the extra mile to make sure my car is safe and reliable. Their integrity, expertise, and genuine care for their customers are what keep me coming back. If you're looking for a trustworthy mechanic, this is the place to go.

My car (lowered on coilovers) needed an alignment and they were open and had great reviews on yelp…read moreso I decided to give auto repair garage a try. I called in and they confirmed they could take my car. Ty (Not sure how to spell his name) did my alignment and was amazing he knew his stuff. He got my car on the machine and made sure my car didn't scrape on the bottom of the rack with using necessary pieces of wood. Car tracks straight and I couldn't be any happier, I'd 100% recommend Fred and his team. SCORE CHART 1-10(Horrible to Amazing Customer Service: 10 Communication: 10 Handling Time: 10 Price: 10 Quality: 10

Frank wasn't there but his son was, as well as a few other staff. Good people…read more I had a warped rotors and been putting off fixing them. Franks son gave me a fair quote for that, as well as an oil change oh yeah the lady managing the desk/phones was pleasant Will be coming here in the future

Frank is the best. I called him on Friday with a check engine light problem. On Monday he was…read moreable to diagnose and repair the problem. He is honest, does what he says he will do, and gets the job done in a timely and reasonably priced manner. Great communication and he is a very nice guy. I strongly recommend Frank's Import Repair Service and will definitely go to him again when I need help with my vehicle repairs

This review is way overdue. I know I took too long to leave it but better late than never. I know a…read morelot of people have a hard time finding a trust worthy auto service shop, I was one of them looking all over Concord. I came across this shop because my friend knows the owner. First time I came here was for a basic oil change, since then it has been about 3 years now trusting these guys. Ken is the owner, him and his team are quick to respond and have a great system when getting your vehicle worked on. They will send you a link with a break down of the work and cost before proceeding you will have to sign it. I had a couple of my trucks with an oil leak, their mechanic Jimmy is the man. He has fixed a couple of my trucks and I just couldn't be happier. If you are looking for a good auto service place this is the place you can trust. Give them a try and I promise you won't be disappointed. Thanks again Ken and your team for always taking care of me.

Family owned business that is extremely trustworthy. The owner Ken is a great guy and always makes…read moresure everything is done correctly.

I truly didn't think an honest mechanic existed in this world anymore. Complete Auto Works changed…read moremy stance on that. Incredibly honest and upstanding. So, so impressed! Mark has gone above and beyond every time we've needed work done. He has super competitive pricing and will even talk you out of getting work done if he doesn't think it's completely necessary. There have been multiple times where Mark will run diagnostic tests on our vehicles and won't even charge for it. Some shops charge well over $100 for that alone. I'll continue to use this shop for my vehicular needs!

Mark has ALWAYS been honest, realistic, and hardworking. Even on an already busy week, he took the…read moretime to check out my car for an oil leak, quickly found a few other issues that needed attention, and was able to take care of everything efficiently. It's rare to find a mechanic you can truly trust, but Mark is definitely one of them. If you're looking for good, honest work and someone who genuinely cares about doing things right, he's your guy!

Excellent service from the very beginning. I'm a big supporter of small businesses, especially over…read morebig-name shops and dealerships, and Alex is a perfect example of why. Alex is humble, honest, and someone you immediately recognize as a person of integrity. His years of experience are evident when you see him work, and he's more than willing to share his knowledge and offer advice if you have questions. I reached out to him for an AC compressor service on my daughter's car. He provided a very reasonable quote, was able to complete the job the same day, and used OEM parts as promised. The work was done on time and with great attention to detail. If your vehicle needs service, give Alex a try--you won't regret it. I'll definitely be coming back. Thanks again, Alex, for the excellent experience and great conversation!

got alex number from a colleague as he stated that he takes all his vehicles to the car doctor for…read moreall the maintenance needs. I had to get my front brakes replaced and the spark plugs also. I provided the parts and it was agreeable with alex. So i stopped by on a Friday morning and he completed all the requests in less than 1.5 hours as quoted. As I said I had the parts, however the brake kit wasn't what I ordered as they were for the rear brakes and not the front. No worries Alex agreed to obtain the the correct parts and the agreed quote changed but all for the better. Alex did a great job on my car. Will start to take my vehicle here often. Thanks Car Doctor!!!

I have a 2019 Lexus ES300, and when I took it to the dealership, they gave me a huge list of…read morerecommended services with a very expensive estimate. I was honestly stressed out and wasn't sure what to do. A friend told me about this shop, so I decided to get a second opinion. That was the best decision I could have made. The staff took their time to go through everything with me and explained each service in a way that actually made sense. They were honest, professional, and never tried to sell me anything I didn't need. They completed the repairs using OEM-quality parts and charged much less than the dealership. The difference in price was unbelievable, and the quality of work was excellent. My Lexus is running great, and I feel much more confident knowing the work was done right. It's rare to find a shop that is both knowledgeable and trustworthy. If you're looking for honest service, fair pricing, and people who genuinely care about their customers, I highly recommend this place.

As a female, let me tell you how rare this is: I found a mechanic shop I actually look forward to…read morevisiting. That's like finding a unicorn that also does oil changes. I brought in a car for a pre-purchase inspection, and the whole team treated me like I was their only customer and I've noticed they treat all their customers the same. They walked me through everything they found in plain English, no scare tactics, no mystery charges, no "well, while we're in there..." upsells. Just honest answers and straight talk. I've met everyone that works there and they're all wonderful. Here's the part that says it all: this shop is a good drive from me, and I've already gone back there for a manufacturer recommended service. Voluntarily and with a smile. I passed probably a dozen other shops on the way, and I didn't even glance at them, not even the one that's literally 3 minutes from my home. To be honest, if I were to move, I would drive up to 2 hours away to see them. When you find people you trust with your car, you don't let a little geography get in the way. I've had many scum bag mechanics try to take me for a fool in the past, NOT this garage though. Love them. Definitely value for money. I wish I could give them 100 stars. Can I leave a tip in the form of a review? Because here it is.