As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

Got my dress altered a few months back. Forgot to post a review and came back. Pricing was fair and…read moreshe worked with me on the date I needed it by. Dress fit like a glove. So many compliments on it. 10/10

Sadly this store is closed. I had used the Cotswold store for over 10 years and decided to try the…read more7th street storefront. Doors were closed, interior empty with some boxes and realty ""For Lease" sign out front. Very sad

First I just want to say they are VERY nice people and very fast. However, in my experience they do…read morenot return garments in expected condition. I received garments still covered in lint and pet hair, and quite wrinkled. I just feel that when you bring something home from a dry cleaner shouldn't have to still lint roll and iron it. Also, they did not get the stains out that they assured me they would. For the cost, I just don't feel I can give them my business. However, they are really sweet people and do turn things around d very fast. So if you aren't expecting perfect, they may be a good option for you.

Saturday hours posted on the front window reads, 10 am to 3 pm, but the business is closed. I am…read morehere waiting at 10:36 am but no one has shown up. There is another customer waiting for pickup that really needs their items today and are worried they will have to go buy some clothing for an event.

Excellent service and alterations! Will definitely be back for additional hemming services.read more

Very conveniently located with plenty of parking. It is very clean inside and smells like Tide…read moreDetergent. The employees are very kind. They do lots of services including dry cleaning, wash/dry/fold, alterations and lots more. I think they take the items to another location to be washed, I saw a truck unloading clothes last time I was there. I got a suit dry cleaned and it was cheaper than another dry cleaner in the area I've tried. It was ready 2 days after I dropped it off. They did a good job on the suit. There was some red wine splashed on the bottom pant leg and they attached a note saying it was too tough to safely remove. So that stain was still there, but besides that it was cleaned and ironed very nicely. I will go back for sure.

Extremely overpriced. I'll never patronize this establishment again. I take tablecloths to the…read morecleaners often for my employer. I've never paid over $30. I came here this time because of convenience but never again. I asked to speak with the manager and he wouldn't budge. He was a firm disposition like he was ready for an argument. The staff and ladies were pleasant but they were t in a position to speak to the price. That's okay. Yelpers know who to patronize based on our excellent reviews and this one is a pass. I'll go to Myers Park again before I come back here. I could have bought two brand new table clothes for a third of the price of having these cleaned.

I was in Charlotte for a convention and needed some things pressed as my items had gotten a little…read morewrinkled in transit. I called a day before my flight to ensure they would be able to accommodate and was assured they would. When I arrived, they were friendly and told me that they would be able to press my clothes quickly and that I could receive my items the next morning, which was my request. I was pleased that only a few hours later, I'd received a text that I could pick my things up. I did and I was pleased with the service. I will say that the cost for just having the items pressed was slightly more than I expected as I've gotten it done in New York for cheaper, but I've also paid comparable pricing. I would definitely utilize Jones Dry Cleaning again to have my clothes cleaned and/or pressed when I'm in Charlotte.

So my husband and I have been to this cleaners several times since they opened but this is my time…read moregetting a dress altered here. I bought my silk dress in & the guys says they can take off the 5 inches I request off. He also tells me that they will call me when it's ready and I can only pay in cash for alterations. So a week and a half goes by and I call oNe price and the man is like oh yea it's ready for pick up, and I'm like ughhh well no one called me. But it's fine I pick up and paid $18 in cash and had to ask for a plastic cover the guy at counter stated it's not provided for alterations only‍. Well I needed one so he provided one, this place is near my home and I would definitely go back as needed.

I've been coming to this location consistently for some time to have my mom's dry cleaning done…read more.. and mine done very seldom! I have noted under the new management, the price has increased twice! The lastest increase occurred during the current COVID pandemic! When I inquired about this increase, the owner stated it was because they changed off-site dry cleaning plants and the new one was more expensive! I also noticed on my receipt that they pass on their service fee when using your credit card with their Clover POS system! When I inquired about the service fee, the owner stated it was always there, even under previous management! I disagreed and told him I had reviewed prior receipts once I saw it on my most recent receipt! He claimed that it was baked into a higher tax at 9% vs 7.25%... Is that even legal? When I reviewed my old receipts again, there was no such upcharge in sales tax! During the visit, and while bringing this to his attention, he was quite defensive and told me that my questioning and tone was out of order! I informed him that as a customer, I had every right to question that for which I was being charged! And further, why is he not making his customers aware that this fee is being included on their bill? He stated, "it's on there, right in from of your face!" And when I asked why prices are not posted in clear view for customers to see BEFORE he rings in the items to be dry cleaned? He stated "it's here (over the cash register pointing in the opposite direction) behind the counter!" Again, he was quite upset by my line of questioning, and stated he wished to refuse me service of my mom's items because of my tone of voice, and accused me of yelling at him and complaining! False! I explained to him that I don't believe it was my tone of voice that was at issue, but instead it was my line of questioning and my reaction to his in substantial, illogical responses and his "superb" customer service! Such business practices were never an issue under prior management! One price meant just that... one price! Any cost and fee for additional services rendered was posted and clearly communicated BEFORE you were charged! I have since contacted and made inquiries regarding the same with the BBB!

Absolutely awful. Ruined me sportcoat by washing it instead of dry cleaning it despite very clear…read moreinstructions and obvious label. Now, I can't get anybody to even call me back. Happy to share pictures. Blatant incompetence. Go elsewhere.

I like the friendly and professional service these folks provide…read more Have never experienced anything but great service!!!