I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

I took in a running/driving car for diagnosis and was told it was totaled?…read more Even if that were true, a little bedside manner would not have hurt. By the way, I continue to drive the vehicle to this day

I can't believe I never noticed this place before! They're walking distance from my home making it…read moresuper convenient. I came for a synthetic oil change and was happy to hear they'd take a look at the rest of my car for free. They emailed me pictures of the issues they noticed and then Mike called me to talk me through which issues needed to be fixed first verses which ones could wait. I was very pleased with the service!

Chris and the team are professional and friendly. He is willing to answer questions and is…read moreexcellent at communicating about the progress of repairs on our vehicles. I have two family members who come from Maryland to see him because they are that good! We will not go anywhere else.

Came here for an emissions inspection because my usual car maintenance place doesn't offer it. I…read moredropped my car off around 2 PM of a weekday without an appointment. They completed the inspection on the same day. There was a line of cars to be serviced so had to leave instead of waiting at the place. There was a mixup (IIRC gas station attendant recorded wrong model of car for my name and phone number but not sure why I didn't write that) so had to call the place two hours later to confirm ready for pickup. Got gas there after picking up and something was wrong with the nozzle of the pump on the southwest corner of the station (had some fuel in when picked up and didn't shut off immediately).

Great service, very professional staff, and outstanding quality work. I highly recommend this shop…read moreto people!

Avoid this place! It may be a uhaul location but right after I rented a truck there and it charged…read moremy card for the use, I had a fraudulent charge of over $2000 tried to be placed on it. Luckily my credit card company recognized us as fraud. A few days later I was notified of attempts to access my email from S. Africa. When I checked my statement for my new card, saw that this place also fraudulent charged my card prior to the actual usage charge which I had to dispute. Truck also reeked of cigarettes. I notified Uhaul main but they responded my directing me to their location. Filing complaint with FTC but I'd be wary of providing any personal info to these guys.

The staff at Driven was so helpful. I lost my brakes and was unable to move my vehicle. Driven has…read moretheir own towing truck so they were able to come pick up my vehicle and take it to their shop. They were very responsive and I needed my car so they tried to repair it as fast as possible. The communicated the issues to me. The pricing was very reasonable in my opinion compared to other places I've seen. I'm glad they were there to help me in a time of need.

Just had an unfortunate experience with this business. After install of door window switch, my car…read morebattery was drained. I returned my car to them and they recharged my battery, but did not check their installation of the door switch or advise me to bring the car back in to check the fuse box. subsequently, I took my vehicle to the dealer and they were able to perform the drain test and install a new door window switch. The window switch purchased at Driven Autorepair was under warranty and the manager wouldn't give me a refund on the defective part. I was the part could only replaced. Advising potential customers of their policy and you have no choice other than to use their services when a part is under warranty. The manager would not take fiscal responsibility for the potential faulty part they purchased and/or the potential faulty installation they provided on my car. I lost over $800 dollars trusting the integrity of the services provided by this company. Buyer Beware!

This place sucks....I had my front brakes and rotors done and a brake flush....you charged me like…read more800.00...i had to replace everything in 2 yrs...why because they use cheap crappy parts...the guy who replaced them said the type of parts used will just rot away...you don't have to drive it....and you never did a break flush the resvior was completely black...noway it got that bad in 2 years....that's because you did not do it....you rip me off you bastards...my guy now is a master mechanic he said he worked for those quick oil change places in his career....as far as me janic work they are all rip off artists....unless you sit there and watch them......I think the guy there was name lee.... Chinese guy...POS ropped me.... I hope you go out of business o will spread it everywhere that you are a rip off low rent organization......an angry...FORMER CUSTOMER.......POS OUTFIT

Lee the manager is excellent fixed my car on hinge driver's door, right side mirror destroyed when…read moreI drove into a wall. Now a slow leak on my rear valve tire . Totally Customer oriented and care for owner's car. As a woman most mechanics would lie and cheat an ignorant woman without car knowledge

Came in for a 2024 Integra Type S front pipe and downpipe installation. Couldn't be happier with…read morenot only the job done and the time it took to do it, but also the reasonable price. Will be coming back for intercooler and charge pipes very soon.

From the owner: At HBE Performance, we treat every vehicle like our own. Offering dealership-quality repairs…read morewithout the high costs, we focus on delivering top-tier service, efficiency, and affordability. Whether it's routine maintenance or major repairs, our goal is to ensure every customer leaves satisfied, knowing their vehicle is in great hands.

Mr. Peter (the owner) and his crews are the best in services, quality, and prices. I would…read morerecommend to anyone who looking for a truth worthy business

Mr. Peter Fuch correctly diagnosed serious structural frame issue for my Mercedes C300, charged a…read morefair price, did a very professional job, in timely manner, and showed me the rusted broken parts removed. No wonder he has successfully built this business over three decades. A "Trustworthy and thorough" professional. Highly recommend.

This was an amazing experience. I called the company and they were able to send out a technician…read morethe very next morning. Mike showed up, diagnosed, and fixed the problem within 20 minutes. He was courteous and professional. Not only that, the charge was very similar to what I would've paid, if not less, had it brought it into the dealership

brakes installed, made clicking noise when wheels moved…read more scheduled a tech to inspect it charged $180.99 havent been credited yet i was charged $180.99 for technician #2 to fix technician #1's mistake. I'd avoid this place. I'm confident the mechanic would have fixed his own mistake for free. but the business? not worth your money.

All the guys at the craftsman location in Merrifield are very friendly and also provide excellent…read moreservice. They do a very comprehensive assessment of your vehicle, and I can always feel the difference in my vehicle after my repairs are done. They're very transparent, and do a good job of taking care of their customers by doing jobs well and in a timely manner. I think their warranty on certain parts and services is also great. They really take time to make sure the issue is resolved even after they install the new part. Brennan has taken care of me the past 2-3 of times at craftsman. I really trust these guys and will continue to use craftsman (in merrifield) as my mechanic for the future.

5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.