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    Moses A/C Services

    4.3 (11 reviews)
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    Services - Moses A/C Services

    HVAC system maintenance

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    5 years ago

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    6 years ago

    Responsible owner and crew, done in no time excellent service!! I'm very impressed by this business also very affordable.

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    7 years ago

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    The owner of the company, Ed, reached out personally. He came to our home to assess the issues and…read moreresulting damage. Ed took the time to explain in detail what the issues were and options for repairs. Ultimately, we elected to replace our system. For now, and in light of the challenges we faced prior to Ed's intercession, we will update our review from one to three stars. Provided there are no issues with the new system install and performance, we will provide a further update within the next year. Ed, we truly do appreciate your personal engagement. So long as there are no recurrences of the recent issues, we would be very happy to continue using All Star for all of our HVAC needs.

    All Star was responsive, including their receptionist and answering service people…read more The tech was a bit terse but communicated well. He ensured that the warranty was used for part of the cost. The biggest issue was communication. By the time we got the HVAC fixed, it had been a week without either A/C or heating. Part of that was due to it being across a weekend and leading into the Thanksgiving holiday. I asked that we be kept informed of progress as parts might need to be ordered and we needed to plan for alternatives if the systems could not be repaired before Thanksgiving. Having heard nothing on Monday morning I called for a status. Yep, parts needed to be ordered. No ETA, so I again asked to be informed as things progressed. No information shared so called on Tuesday. I got the answering service and they promised to have someone call me asap with an update. That never happened. I checked my email that evening at about 7pm to discover that All Star had emailed a cost estimate. I approved that, assuming this might trigger a service call to finish the repair. I finally got a text from the service tech on Wednesday morning at noon that he was on his way. We were on our way out the door as we had changed plans for Thanksgiving to visit rather than be visited. So, we delayed our plans to accommodate the service tech. From my perspective, this is not the way service should be provided.

    Moses A/C Services - hvac - Updated July 2026

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