Wholy Moley! Where have you been my whole life? This drink was the bomb Coconut Mango Blue has my…read moreheart (mango, coconut milk + jelly, sago, jasmine tea and spirulina to make it BLUE! I'm addicted! Service was fast considering how many drinks they are making per hour (looked like alot). Clean storefront and you order from the kiosk.

I have to say this was one of the worst customer service experiences I have ever had. I want to…read moreclarify that this experience does not reflect all Heytea locations. The issue was with a lady cashier. After realizing that I speak Mandarin, she switched to Mandarin and immediately became impatient while I was briefly discussing my order with my friend. The conversation was very short, yet she repeatedly pressured me to order. What bothered me most was that she rolled her eyes at me multiple times during the interaction. Her attitude and repeated eye-rolls felt disrespectful and humiliating, making me feel unwelcome and singled out. What made the experience even more upsetting was what happened next. The customer after me spoke only English, and the same cashier greeted them with a smile, patiently answered their questions, and took their order without any sign of impatience. Their ordering process was actually longer than mine, yet they were treated with far more courtesy and respect. I rarely leave negative reviews because I appreciate the hard work that service workers do. However, this experience left me feeling humiliated and discriminated against by someone who shares the same language and cultural background as me. It was deeply disappointing and hurtful.

Have been coming here almost weekly, always fast and friendly service…read more Was able to participate in the Lishan Oolong tea tasting. Our tea ambassador Miranda was very informative and welcoming. Learned a lot from her and look forward to coming back to try the other roasts.

A clean well lighted place for tea! Bright clean interior with a decent amount of seating to enjoy…read moreyour teas. They even provide simple board games and Jenga to keep you and your friends entertained! Efficient service, clean bathroom too! I'm not usually a big fan of iced teas, but I tried the mango osthamus at half sweetness intensity. I found it refreshing and light. I wouldn't mind ordering that again.

Obsessed! Discovered Urban Ritual two days ago, been here twice back to back. The quality of…read moreingredients, the option of no ice, the level of sweetness (when not adjustable), diversity of drink options, prices and the staff are all AMAZING! The young lady who has assisted my orders both days is so sweet and friendly. She prepared my drinks both days, she's amazing and so were our drinks. The store interior is not large yet spacious and clean. There is no where to enjoy outside in front of the store. There is a grassy/parking area nearby (2 min walk). From Civic Center Bart it is a 15-20 minute walk, depending on your pace. There is online ordering available as well as self service kiosks in store. Definitely worth a visit and revisit. I know I'll be back!

I know this was a highly rated boba place and my sister even spoke good things of it, and I had…read morehigh hopes for it... but in the end it fell short. The line was long, waited about 10 minutes for the ordering system, because it's by machine now. Then waited another 15 minutes for the drinks. There were a bunch of teeny boppers in front of me ordering drinks (6-8ish), so it took a bit. I ordered a house milk tea with 25% sugar. Honestly it just tasted like ash. No creamy tasting like other boba places. Not sure what their house cream was but it wasn't creamy or rich in flavor. Big disappointment. My husband got the crème brulee milk tea and that tasted even worst. It just tasted like bitter burnt pudding. Some sweetness once you get pass the pudding. Not sure who made the drinks but it was not good. The boba however was nice and soft. Not sure if it's the day or the rush of hella orders, but I normally judge a boba place by their basic milk tea and that day it was not good. And maybe that's not what to order? Not sure. But willing to try again on another time.

I was visiting since I saw they had Hong Kong Milk Tea! The place is pretty small, so it's more of…read morea grab and go place. I haven't seen many places offer Hong Kong milk tea, so I was excited to try it. I ordered at the one kiosk and my drink was ready in less than 5 minutes. Staff was friendly and service was super quick. The drink itself was perfectly sweet since I set it to 50% and less ice was the perfect amount. It had a stronger tea flavor and wasn't very milky which I love about this drink. The boba was soft chewy too and stayed that way for the next hour while I sipped on the drink. I would get it again when I'm in the area!

cute little shack boba shop, order on the touch screen. pretty straight forward…read more mango matcha with boba: not too sweet, matcha was strong, and the boba were chewy in a good way! mango sago with boba: the clear winner, also not too sweet, chewy boba, and the cup was a perfect size. quick service - no line, and it was a sunny day in downtown :)

I wanted a milk tea because the ones I was making at my father's house were not cutting it. I…read moredecided to check out Mew Tea. I walked about 30 minutes and arrived too early as the store did not open until noon. I walked out to Geary Blvd. and there was a lot of construction as I explored the area. I returned with only 14 minutes left before opening. The lady opening the store was raising the blinds on the windows facing the street. She unlocked the door shortly after noon and directed me to the kiosk to order. I knew I wanted the peach oolong milk tea at 75% sweet with no ice. It had been quite windy on the walk. Because of a coconut allergy in the family I had to ask if the popular mango pomelo sago had any coconut. Unfortunately, it has coconut (milk or oil?). As soon as I heard coconut, it was a no go. I wasn't familiar with pomelo and the lady told me it was like grapefruit. I still wanted to order a mango drink and went instead with the mango smoothie also 75% sweet with less ice. The customer following me asked about alternative milks which they do have. I overheard that they have oat and almond milk. Both drinks were excellent. The milk tea was not too sweet and I appreciated the peach bits in the drink. The mango smoothie was really creamy.

Cute place. Can order from kiosk or call over an employee. We got a basic milk tea with boba, 75%…read moresugar and wanpee fruit tea, 0 sugar. The milk tea was good, not too much creamer and all around classic taste including the tea. Boba texture was perfect and didn't stick together. Wanpee fruit tea was perfect sweetness without any added sugar. Very refreshing. It took a while to get our drinks even though it didn't seem busy, but at least when our drinks were ready, the employee served them graciously.

Centrally located, Junbi offers boba, matcha, specialty drinks and teas, and onigiri!…read more I opted for the matcha and onigiri while running errands. Ordering was simple on the screen and there were so many options! Drink came out fast and tasted so good. The onigiri was separate from the seaweed so it doesn't get soggy. Will be back!

I was looking for a matcha place that I might like. I usually don't order matcha drinks at places,…read morebut this one has a bunch of cool fruity flavored matcha drinks. Anyways, we went here around 2pm on a Saturday and there were a few people in line ahead of me. We ordered a few drinks here so we got the Guava Matcha Latte, Madagascar Vanilla Matcha, and the Yuzu Dragonfruit Refresher. This place also gives you the option to choose between a hot or cold matcha drinks and I loved how there's unique fruity flavors, like the guava which ended up being both of our favorite matcha flavor. I'd recommend this place! All the drinks we tried were good and I liked how unique their drink flavor combinations are. It's a small shop so it might be difficult to find a place to sit inside, but they have seating outside too!

Delicious milk teas! I go here all the time. Good deals on Mondays and Tuesdays. Definitely…read morerecommend.

at dots i've had great boba/ service, ive been coming for years and it's only been getting better!…read morethe sesame teas are amazing, super tasty.

I write this three years later, though I should've made it sooner. I actually tried Little Sweet on…read moremy first date with my now boyfriend and we got there an hour or so before closing. The lights outside really set for such a cute twilight mood and though that wasn't the main point of their shop, it was a cute detail. You order off an ipad and wait for your order, pretty typical of most shops nowadays. I remember there being a short line as well, so it seems they are a busy boba shop! The drinks themselves were delicious based on what I remember, I recall their boba being perfectly chewy and not soggy despite getting there so close to closing. The drinks were not heavily packed with sugar, just the perfect amount of tea, milk and sweetness. I'm not really in the area that often, but it's a boba shop that I'll remember forever!

This location of Little Sweet is located in the Inner Richmond district. Parking may be a bit…read moredifficult, as it is street parking. Ordering is through the kiosk off to the side, so not much service. There was one employee working who just kept giving us mean glares for an unknown reason. It is a small shop, so there is not much room to hang out inside either. I ordered their Jasmine Milk Green Tea with boba. The taste of the drink tastes very off-putting - it definitely does not taste like a jasmine green milk tea, but like a burnt tea with milk just added to it. My friends who are not that picky with boba tried it too and did not like it at all. We only took a few sips before tossing it.

Ambiance: Matcha Cafe Maiko is one of a few tea shops…read morespecializing in Matcha flavored drinks and desserts in Japantown. There is no seating located in this particular cafe but plenty of outdoor seating directly outside. The general area can be pretty crowded due to the other store fronts within the mall so if you want a more relaxed matcha tea shop to do work or relax it would be better to order and then leave. Service: They have both a kiosk and a barista taking orders. Staff were friendly and working efficiently and quickly to fill the orders as they were being placed. Wait time: Generally depends on when you go since Japantown mall is a heavily toured area by locals and visitors to the Bay Area but I'd say roughly 10-15 minutes max from standing in line to receiving your drink. Food: The matcha ice cream has a deep matcha flavor with a nice concentration of powder which can be tasted in the soft serve. They also top the soft serve with a light dusting of matcha powder to further enhance the flavors. The cone was soft and light with a gentle sweetness that pairs really well against with the earthiness of the matcha.

Matcha Cafe Maiko is a pretty popular matcha dessert spot in Japantown, and almost every time I…read morewalked by, there were people going in and out, so I finally decided to give it a try. Overall, I thought it was good. Not something that completely amazed me, but definitely worth trying if you already enjoy matcha desserts. The biggest strength here is definitely the matcha flavor itself. A lot of matcha desserts nowadays are overly sweet to the point where you can barely taste the tea anymore, but here you can still clearly taste the earthy matcha flavor with a slight bitterness that makes it feel more authentic. The sweetness level was balanced well, so it never became overwhelming or too heavy by the end. If you prefer Japanese-style matcha flavors that actually taste like tea instead of pure sugar, you'll probably appreciate this place more than many trendy dessert spots. I tried one of their matcha soft serve items, and the texture was smooth and creamy without feeling overly rich. The matcha flavor stayed noticeable from the first bite all the way to the end instead of fading away after a few spoonfuls. Everything paired together nicely, and overall it felt like a lighter, more refreshing dessert. Especially after eating ramen or heavier food nearby in Japantown, it was actually a pretty nice way to finish the meal. The shop itself is fairly small, but clean and simple, with the typical Japantown dessert shop atmosphere. It feels more like a quick stop for dessert while walking around rather than a café where you sit for hours, but it fits the neighborhood well. The location is also super convenient if you're already shopping or exploring Japantown. Overall, I'd say it's a solid and reliable matcha dessert place. The matcha flavor is definitely there, and the quality feels consistent, but it wasn't something so incredible that I'd make a special trip just for it. Still, if you already like matcha or happen to be in Japantown, I think it's definitely worth stopping by and trying once.

If you're ever in the Mission District you have to stop at District Tea. I visited on an uncommon…read morewarm, sunny day in San Francisco. I orderer Jasmine Green Tea with boba and it was great. The boba had great texture and you can tell they use high quality tea. What made it better was the owner. She was incredible nice and welcoming, which added to the vibes of the shop.

I am on the hunt for the ultimate popcorn chicken and this place was a complete DISAPPOINTMENT!! I…read moreordered delivery (this was the second time and I rely on it due to being disabled) and tried to call the restaurant at least 8 times (because there is no place in the DD app to request anything) but there was no answer. I asked my delivery person to ask for extra seasoning powder for the chicken and he advised me that they refused. Without the seasoning powder they put on the side, the chicken is very boring!! I also ordered the tater tots and they were boring as well. Since they don't really care about customer service, this will be my last order and wont be giving them any more of my money. UPDATE to my review: It's not cool to LIE!! I was on the phone with my delivery person when they asked you and I heard the response!!!!