If the owner of this establishment would like to get in touch, please respond to this terrible review and stand up for your quality. It's not a very admirable thing to bite the hand that feeds you. Taking Good customers for granted is a poor business tactic, as a former owner on Yelp.com, my suggestion to you would be: Clean up your act. Thank you Shannon W. for responding. That means more to me than you know. read more

We've had pizza delivered to us from this Mountain Mike's a few times now and last night's pizza will likely be the last. 1. The first time, they brought us the wrong pizza. We called, talked to the manager, and he sent the delivery guy to the house our pizza was at, took it from them, took the pizza he'd delivered to us the first time around and brought that one to the other house. So, yeah, cold pizza that was sitting at someone else's house. 2. The second time, we ordered the Robber's Roost, which is a chicken pizza. They delivered it without the chicken. None. No chicken. Called Sammy, the manager, and he told us the people in the kitchen don't pay attention. Hm, Sammy, as the manager, maybe you should address that problem, huh? Anyhow, he told us our next pizza would be free. 3. Called for our free pizza. Sammy changed his tune, told us he'd give us 20% off and denied he ever told us he'd give us a free pizza. He back-peddalled, hemmed and hawed, and finally lived up to his initial promise. We got our pizza and it was ok. 4. Last night, we ordered a large pizza. At Mountain Mike's, a large pizza is supposed to be 14". The pizza came, was missing ingredients again, and was only 12". Another call to Sammy and he argued again and was rude and unreceptive. FInally, I had to speak over him and tell him it's in his best interest to LISTEN to his customers. I told him why I was dissatisfied and his remedy was to again give me 20% off my next pizza. There won't be a next time. I get the feeling this place is cutting corners to cut costs. The delivery was prompt and convenient, but the quality of the pizza isn't very good, the customer service sucks, and really, what good is convenience when you don't get what you ask for or pay for? read more

I am only giving 5 stars because this place saved me. The first time I was driving down to LA i was starving and delirious and took the wrong freeway forcing me to get off the freeway in Tracy. I randomly found this place and ordered a small pizza with 4 tiny slices. It was super delicious and hit the spot. Probably will not be back but forever grateful. read more

I'm not sure why this pizza place has that many bad reviews or 2stars in most but I really have enjoyed being here. I have been here multiple times. The dinning area is always clean the tables are always clean the rest room is always clean and the staff is really friendly. I always order the Veggie Curry pizza since this is the only spot which makes it and that pizza is really really good. They have the tofu on it with jalapeños and veggies. And it is amazing. I have gone there multiple times with my class for our pizza party and the owner is always nice I have gone there by myself and with my wife and the pizza and the dinner itself is always good. There pizzas are always the same quality same taste always perfect. read more

Ana was awesome!!! She gave the best customer service. The pizza was delish.. thank you mountain mikes pizza and Sammy

WORST Pizza place in Tracy. Ordered online and gave an estimate time, it was supposed to be 30 min, an hour passed by and I'm like ok, maybe they're busy, I called to ask about my order and the guy just started yelling at me saying they tried to contact me, first of all, why are you yelling when I'm just asking about my pizza?, second those were LIES. I never once got a call from them, I had my phone on me all the time because I was waiting on my damn pizza. NEVER ordering from them again. read more

A great place to host a dinner and beer night for the guys after a great softball game. Well I wasn't really the host per say, however I did come here with the guys after their win to enjoy some pizza and beer. We were able to sit down very quickly with about 15-20 of us there, including 4-5 toddlers. We even took no more than 5 mins to place our order of about 4-5 pizza's and beer. All in all they allowed us to enjoy our food and drinks while they prepared for closing hour. read more

Ordered take out from here and the person who answered the phone was very nice. It was a Saturday afternoon and I ordered a half pepperoni pizza and the other half custom: chicken, BBQ sauce, red onion and bacon. We also ordered bread sticks with cheese and an extra ranch. Our order taker asked if we had a coupon and we did, $3 off a large pizza. The total ended up being around $31. It wasn't too bad considering the quality and how many slices you get of everything. It's Monday and my boyfriend and I still have left overs. The bacon was a little on the fatty side, so I probably won't ask for that topping again, but the ratio was excellent. The pizza was hot, so were the bread sticks and everything tasted great! Definitely ordering from here again in the future. read more

The manager is absolutely incompetent, a liar, and has no business running anything customer service related. I ordered 2 small pizzas for pickup Saturday for a 6:10 pickup. I arrive to pickup the pizzas to be told by a lady with a thick Indian accent that no I don't that its at the "Schulte store." I look at her and go no I ordered here. She was adamant that I was at the wrong store. Because she "looked up my order." Thinking well I've never ordered from Schulte but maybe I fucked up let me head to the Schulte store. I reach the Schulte store to be told no, this is your order number 147 here is your transaction number, you ordered at 4:48 at the Grantline. So now I'm irrated af. Its now 6:45 my pickup time was 6:10. I call the Grantline store and the manager was no help and completely worthless. I show back up to the Granting store to have the original lady try to get in my face and I told her to back up and not say a word because she fucked up originally. There was another worker who looked up my order and goes, "ohhhh yes you ordered here let me get your pizzas." Then the manager came up and goes no you ordered delivery. Lol at this point I get loud and say the fuck I did. I live in the country and I never had delivery from you. The helpful girl tells the manager you changed her order its right here. I can see it so do the right thing and fix it. He wouldn't give me my money back or fix his error so she actually told the manager he was and asshole quit her job and walked out. The manager refused to give any information on my order on where he sent the pizzas. Nor would he make it right. Here is the thing... customer service goes a long fucking way. You fucked up plain and simple. Admit your mistake and make it right. But they wouldn't. I've now disputed the charges with the bank, called and reported the incident to corporate, and also made a complaint with the sheriff department as now there are strange extra charges to my card. STAY AWAY... read more

The price is great fir a lunch special, however the pizza should be replaced once it showed it's dry out, and just sits there! Which people don't eat it! The same for the salad. read more

I'm only writing this and giving 2 for one rea..., the owner!!! From the moment I got out of my car gave me the what are you doing here vibe. Of course, I still said hello. Nothing but the dirtiest looks. I get inside and the staff was great and very kind. Food was good. Buuuut the owner "all while cleaning windows" peered in with disgust. So needless to say I enjoyed my food and vowed never to return. I think my money didn't spend the same as everyone else's...., maybe. read more

Grant line Mountain Mikes is the WORST! Always deliver cold pizza, usually not completely cooked, and when I ordered a garden salad, they added potato salad to the top! Who does that?? Why would you think that is okay at all? read more

Ordered a large pizza for delivery with instructions on what to include/ not include. The guy taking my order seemed friendly and my pizza arrived in 30 mins. I opened the pizza and noticed there was the ingredient I specifed should NOT be on the pizza. If someone doesn't eat meat you don't add it to the pizza!!!! I called back to let them know a mistake was made and we were happy to wait for a replacement. The guy who took my order started yelling at me over the phone saying our instructions weren't clear and they aren't going to make a new pizza even though it was their mistake! Word of advice to the management: teach your employees not to yell at customers. Especially when they are trying to be calm and rational with you. Horrible service, you all are so rude. NEVER eating here again. I'd rather pay more for better quality service. read more

Medium Pike's Peak pizza, extra cheese, extra sauce... mmm so good! $20.30 but $17.99 with coupon :) read more

Mountain Mike's Pizza - Medium Pike's Peak pizza with extra sauce and extra cheese... delicious! - Pizza Near Me - Tracy, California

Horrible service. We were given the wrong pizza. Realized it only when we reached home. When we called them regarding this the lady on the phone told us that they would make another one since they made a mistake .We couldn't pick it yesterday since we were celebrating our son's birthday and so she said we could pick up the next day. When I went today they wanted me to pay and I refused . I spoke to the manager and he is of no help and blamed us for giving the wrong order and was defensive and rude.Never buying from there again. read more

The food was absolutely disgusting, it was cold and tasted old. Our cheesy bread tasted like the cardboard box it came in. no wonder your score is only 2 stars. To pay 65 dollars for this is a disgrace. The driver wasnt very nice as well. If you dont want to work or make good pizza then why have a store. im surprised this made it through the pandemic. read more

Horrible customer service! I ordered online and accidentally placed for delivery instead of pick up. I arrived at the store just 15 mins after placing the order and the guy said he didn't see an order for me. Umm ok? So I placed another one. When I get home apparently they did get my order because the delivery driver had my pizza. Oooh that's not all. The manager had the nerve to call me and yell at me saying "if I don't need pizza, don't order". Excuse me? The pizza is great but because the manager went out of his way to be rude after THEY couldn't find my order, definitely won't be ordering from this location again. read more

Cheapest place ever. I ordered 4 pizzas and spent $100 and they only gave me one marinara sauce. When I asked for more (like hello, one sauce for 4 pizzas?) they tried charging me an additional 75 cents. Are you serious? I spent $100 and you can't even give me sauce? The quality of the pizza was not even good and it was poorly made. Waste of $100, I honestly won't ever go here again. read more

Fresh hot pizza, entire place was empty when I went in after work but the place was very clean and tidy. Salad bar was very clean and everything was nicely chilled. Friendly owners too! read more

They do stick to the classic Mountain Mike's recipes. But this location is the absolute worse when it comes to customer service. They are always late when they deliver and I feel like they raise the prices. They stopped giving you one free dipping sauce for each pizza. Large pizza for $22 carryout, that is outrageous! read more

We had this pizza parlor deliver us a pepperoni pizza. Delivered right on time. It was very good and tasty. We were very pleased and would recommend this place to everyone. read more

Overall good pizza, specially the veggie. Order it all the time at work. Bit on the expensive side though

Horrible!!!! Called in an order and had to explain to the girl the coupon prices.... it was for pick up and when i got there they didnt have my order. Of course. So i asked for a manager and he was as stupid as his employee.... Never again will i visit this location and i suggest nobody else goes there. Called the shulte location and had my order no problem and at the coupon price. Highly recommend shulte location read more

IF I COULD GIVE 1/2 STAR I WOULD. Beware of this store the owner is very rude and speaks in a different language in front of customers and other guests. He was fighting with me regarding the size of the pizza box even claiming that I was wrong regarding what size i had paid for and what i had received. The owner needs to have some lessons in customer service sad to say. The pizza was cold and SUPER oily the grease was practically dripping through the box. Stay away...!!! read more

In a time where there's a world Pandemic, you would think the pizza delivery guy would at least be wearing a mask, but he wasn't. It's not just a recommendation, it is the law right now. Mountain Mikes corporate will be receiving a call and the video footage of their pizza delivery guy blatantly ignoring these rules/laws. As a company, you need to take action and ensure your delivery people are protecting your customers! read more

I would give this place -5 stars if I could. We called in an order for 1 pizza, they said it would be ready in 15 minutes. We arrived and were told that they "Accidentally deleted our order" so we would have to wait an additional 10 minutes. Which we waited and it turned into 35 minutes. No apology or concern at all from manager / employees. TERRIBLE SERVICE read more

Ordered a Medium McKinley received a Medium Mount Veggiemore. What the heck!!!? Didn't bother to call it in, I'm hungry. It's crispy and arrived in 40 minutes, but I wanted meat! read more

Pizza was gross undercooked ajd super cold employee ignired me and didnt help me out and it was gross i will nit come back

I spent 50 bucks on a cheese pizza, BBQ wings and the most sorry excuse for garlic cheese bread I ever had. The wings were so soggy and full of water that they went right into the trash... the garlic cheesy bread was hard and cold.. tastes bland like doe, went into the trash.... I moved onto the cheese pizza.. it looked like and tasted like something my 4th grade Grammer school would serve in the cafeteria... WHAT A WASTE OF MONEY... to top it off they ask me to tip over the phone right after i place the order.. just proves that the employees are aware of how bad there food is, not just the pizza but everything they sell.... in conclusion this place is overpriced and absolutely DISGUSTING... read more

This place really needs a manager and employees who care about their customers. I wanted to buy my daughters class a couple of pizzas and two 2 liters for their Christmas party. I called these guys on Tuesday and ordered 2 large pizzas, two 2 liters, 30 plates, 30 cups and napkins. I told the girl that was helping me that the pizza had to be there at or before 12:30 p.m. ( that's when the Christmas party started for the kids). FRIDAY comes and I'm thinking these guys can't screw it up and everything will be good and wouldn't you know it,, the pizza showed up at 12:40 and they didn't bring any cups or napkins. I got word of this from my wife so I call to talk to the manager and all I got was we are really busy sir and I'm sorry the driver didn't take everything when he left. I laid into him after he told me that and all I can say is that I had a better chance getting the order delivered correctly if I would had ordered it last minute. I can't believe these guys! On the flip side, the kids had a great time and they did enjoy their pizza and soda. I'm so happy that it's easy to please a class full of 4th graders. For what it's worth. read more

Ordered a pizza through yelp/eat24 and they called me 10 min later to inform me that Mountain Mikes had no delivery driver.

Awful!!!! I put in the order at 5:45pm, they said the pizzas would be ready in "15 min". At 6pm, they told me they were just putting the pizzas in the oven. It's now 7:15pm, and... No pizza yet. Now they say the manager is making personally. Wow. read more

The owner is rude and could careless about his customers. Pizza wasn't very good. people had to wait for the pizza to come out for the buffet. I would not recommend this place to anyone. I will be avoiding this place going foreword read more

This places sucks they never make your pizza the right way it's never cooked through properly I'm very upset also they charge a extra dollar for a side of ranch or marinara I understand the charger but a dolor is two much Wat if ur having a party I'm not gonna pay 20$ for everyone's side of ranch not even one is included with the pizza I wouldn't go here the Stockton location is way better read more

This mountain Mikes pizza is the best Ana has the best customer service she always greats us by name she is kind and always has a smile on her face the pizza is always good and the restaurant is always clean! read more

Had pizza delivered tonight and was the worst pizza I've had in years. Pizza was room temperature and hard. Half the crust was black. Definitely not ordering again. read more

Worst customer service ever. I would rather eat dumpster pizza than order from this place ever again

The pizza is okay. There service sucks!!! Quoted 45 min for delivery took an hour and a half. Prices the driver outside my house walking around for 5 minutes trying figure out the address. It's on the house!! It's not that difficult unless you CANT read. So now my kids are eating dinner at 745 when I place my order at 6. Thanks for the crappy service and Luke warm pizza. read more

Ordered pizza and was promised 45 minute to a hour .now it's been 1 hour and ten minutes .called to find out were pizza was and was hung up 2 times and finally the owner picks up the phone and wants to argue and would not do anything about discount .very ,very, pour ownership .I should have checked my yelp before I ordered my dinner with only 2 stars .I will never order from this mountain mikes again . read more

Absolutely awful customer service. Came in with a group of friends during the buffet time, and some of us decided not to eat. The owner was very strict on the people who paid, being the only ones who eat. We knew this, yet he kept coming by the table and checking up on us. After we paid and left, he wasn't even courteous enough to say thank you. Way to keep your customers coming back buddy. read more