Gerardo, is the only dude I trust to take care of what I need done. There's multiple shops in the area that I could go to and I've been to. However, this dude just knows how to take care of things. This last time I needed an EV inspect& 12v. My ev6 kept dying on me at charging stations. But before they replaced all four tires. THANK YOUU! read more

Mountain View Tire & Auto Service - Tires Near Me - Norco, California

This post is referring to Ryan from Jiffy Lube and Gerardo from Mountain View, I will post review for both businesses. First of all, HUGE thank you to Ryan. Without throwing a certain Eastvale car shop under the buss, Ryan essentially saved me from a potentially dangerous situation and who knows, could have saved my life because of the negligence of the previous shop I went to. I got all of my tires changed 2 months ago, I took one long road trip 3 hours one way, 2 hours on the way back. On the way back my car started making a tapping noise. My dad inspected, noticed a bolt missing from one of my tires, and I took it in to the original shop that day (yesterday). The shop claimed to check all my tires and replaced bolt, claiming everything was fine. Nope, still heard the sound next day. So I called original shop, main guy was busy, while waiting for call back I decided what the heck and called Jiffy Lube as I was near by. Ryan answered the call, I explained the situation, and my mistake as i am not good with car stuff he said "well, we're mainly for oil changes but how far are you? Come by I'll check it out". First off, he did not even have to do that so thank you Ryan for being kind and offering to look right off the bat. He was super helpful and friendly from the jump. Immediately, after listening to the sound and taking a quick look at the tire, he saw that 2 of the lug nuts on the tire they 'fixed' were stripped and damaged. The bolts weren't holding. My rim was loose. Essentially, if this guy never checked and if I had gone back to the original shop, who knows if they would have tried to cover it up and my tire eventually fell off?? Huuuuge safety hazard! Did they even really check? Why didn't they tell me my lug nuts were stripped on a tire they 'fixed/checked' yesterday? IN ADDITIONNN, the original shop claimed they rechecked all my tires. Tell me why this time one the guys noticed that on a DIFFERENT tire, there was a bolt the wrong size. Essentially, if I got a flat tire, my wrench would not be able to take that bolt off or on because of the size difference, aka i would have been screwed. So, did the original shop reaaaallly check all the tires? The original shop was incredibly negligent and I will do my part in making sure they know that. Ryan spotted the problem, was incredibly helpful the entire way, walked me over to Mountain View where Gerardo took over and helped me out. Gerardo ACTUALLY checked all my tires, fixed my lug nuts, gave me the proper bolt, and even mentioned the status of my break pads, etc. I truly felt taken care of. Upon explaining that to my parents, my mom said, "like they were taking care of their sister" and honestly, yeah. I didn't feel like they were trying to take advantage or sell me services, they truly were taking care of my situation, on the spot. Something the original shop failed to do, twice. Gerardo took care of me at Mountain View and because of his help I felt like I left the shop in a safe car finally. Honestly, if Ryan would not have said "how far are you? I'll check it out" who knows, the original shop could have continued to be negligent and cover up and eventually I would have been on the road with a tire flying off at 70mph or stranded with no way to change a tire. Shoot, you potentially saved my life Ryan haha. Ryan from Jiffy Lube and Gerardo from Mountain View, I cannot thank you both enough for your kindness and helpfulness. I'm not at all good with car stuff and i wish there was some way i could express my appreciation and gratitude more than this puny review because you both deserve more credit than this. You both are good men with good values and I hope you know how much I appreciate your helpfulness! Genuinely wish you both the best! Thank you thank you thank you! read more

Mountain View Tire & Auto Service - Damaged lug nuts - Tires Near Me - Norco, California

They were easier to get an appointment with even in a SUNDAY. Diagnostic to get my fuses diagnosed was $99, but they were fast and found the problems. Wasn't too busy in the office and they really went the extra mile to make sure I left with what I paid for. In the end it was a few blown out bulbs and a blown fuse. They recommended replacement and I agreed. Will def come here again. read more

This is the second time I have received exceptional customer service from Gerardo Camacho, Manager, at Mountain View Tire & Auto. Both visits I was concerned and I needed an issue evaluated on my vehicle. Mr. Camacho and his Service Technicians did a thorough review and provided valuable feedback and what will need to be done in the future. I am very grateful for their service, honesty and integrity. Thank you Mr. Camacho and Team. Blessings to you and your families. read more

Have 4 tries replaced here on my model y. Always easy and simple here when you book an appointment. Zero issues and always willing to work with you on pricing if they have any discounts. My go to place from here on out for all my cars. read more

I went to this place as a second choice because the Mountain View tire shop in Eastvale had an extended wait time. The staff at this location asked me if I was dropping my car off. I said no and that I needed a tire checked for a leak. The employee said sorry the wait time to check your tire would be three hours. The employee said he only had one mechanic working. This is unacceptable. read more

Further to my review Monroe does nothing to help. They have been giving me the runaround for months. And you are talking to A call center in India. No one From the states helps!! read more

Bryant is the man, an exemplary manager. I got a new set of tires and need them to aligned (of course), no where could take me in same day, but then I called Mountainview - Bryant answers. He got me in the same day. I walk him, immediately greeted by him with a smile and professionalism. He gave me a quote and time estimate for the service; to say the least the most painless and quickest process ever. Definitely recommend this location and ask for Bryant for the best service. read more

A while back, I made an appointment that they refused to honor. I thought it was a fluke, but Just today, I, again, made an appointment, took time off work, went in, and was told that they were refusing to honor the appointment. If you are going to only provide service to walk in's, then don't allow people to make an appointment. This was super frustrating and a waste of my time, especially since I had taken time off of work for this. read more

Agreed to do the labor and waited til the job was finished to try and squeeze another $180 (in labor) for a $7 seal that was accessible during the original job. Never going here again. To be more specific from my original review ^ i went in to have an axle I had purchased on my own and couldn't return installed which was a better option than having the shop supply another one. When you remove an axle there's a seal between the axle and the transmission completely accessible during this job. If there are any issues, you will see them during this process and it is a simple fix while the axle is already off and less than $10 for a new seal. The fact a problem seal causing a leaking transmission was observed and mentioned after the job was completed wanting another $180 dollars in labor to take the new axle back off and waste time was completely ridiculous. Update: The work was done already by another mechanic. I really have no further comment or future interest with this business. read more

I've been using Mountain View tire for over 12 years and yesterday I was so let down. I waited for over three hours for an oil change, tire rotation and brake inspection. When the employee, Javier finally told me I needed new brakes I was showed some numbers written on a pad of paper. Those were supposed to be the measurements that were to indicate that I needed new rotors. I called my husband to get the ok...he said to go somewhere else. I was upset because I trusted their work at this shop and I waited so long already. It took about an other half hour just to get my car and get out of there. So I went to brake masters. The guys there said my rotors looked brand new. They were able to resurface them. I did not need new ones. This saved me over $300 dollars. I feel so disappointed that Mountain View was talking advantage of me. Why? Because I am a woman? Well....I won't be back. read more

Huge thank you to Javier for helping with a slow leaking tire that's been driving me insane lol I previously took the tire to a local shop down the street ( tire choice ) , was told there was no issue, even though they were told the tire goes flat every 3 days. Few days later the tire is completely flat again. The previous tire shop had my car for two days. Javier at Mountain View Tire had it back to me in TWO HOURS. No need to go anywhere else. Fast and reliable service with no hassle Thank you Javier ! read more

Terrible service. Called ahead of time to schedule an oil change. When I arrive they say they're completely booked and can't work on my car. Mind you there's 5 car ports and only 1 car being worked on. I ask him how long the wait would be and he says if you wait we don't have time but if you drop it off we'll squeeze it in. What kind of sense does that make. read more

Amazing service. Very friendly staff attentive and willing to answer all concerns you may bring. Service did not take long either , they work fast. Definitely recommend this location. read more

I shopped around for a place to get my brakes done and this place offered a fair price and a quick turnaround. They explained what they were going to do clearly and even showed me while my car was in the lift so that I could see for myself what work would be done. The price was fair and competitive to other places and so far so good my brakes are doing great and not squeaking like at other places I've used. They have also replaced a couple of tires for me and changed my oil, and their work on those services is just as efficient with fair pricing. Definitely will return and I would recommend. I also want to mention that I have a Land Rover, which can be difficult to find service for, but they have come through for me here. read more

I was in need of a mechanic when I moved to Corona four years ago. A neighbor recommended the Corona Mountain View location. I never looked back. What they're not equipped to do, they're up front about and will recommend an alternate location if they know one. Charlie, Tony, Jacob are friendly and professional. The prices are fair and I've been treated right every time I walk in. I had some apprehension about them being purchased by Monro but thankfully the men I know stayed on board. You can't go wrong over here. And to the guy that gave a one star rating over a flat tire. Is there a chance you might have picked up a nail over the course of a week and it had nothing to do with the store? Of course not, right? read more

If I could give zero stars I would, but since I can't I'll give them a one. I paid $1,300 dollars for my car to get fixed the next day I pick it up and it's acting the exact same way. I go to a trusted mechanic instead, (what I should've done in the first place) and he tells me the people who "fixed" my car left springs loose and hoses not connected. this place is overall crap and a scam. Never going back, Will be contacting them Monday morning. read more

This place USED to be my go to for any car fixes and checkup. I haven't been here in a while but I noticed there was new workers. It's not the same anymore as it used to be. They used to be considerate of my financials and would let me know what's the most important and that's it. Noowww they give me a whole list of things I supposedly need done that racks up almost $2.5k. Sure some yes, but the others? They didn't even catch that my coolant system was messed up in that list, when I noticed my car was starting to overheat. I decided to just deal with it myself and go to someone I trust. My mom even got her coolant drained and refilled by someone she trusts. And she goes in for an oil change and they tell her she needs a coolant change too??!! And brake fluid? When she juuust got it done? Seriously? And my mom said they were being rude about it when she said no to the other stuff. No I'm sick and tired of getting ripped off by mechanics. It's not professional and ethical taking advantage. We're looking for a new local Autoshop now. Very disappointing. read more

I ran over something on the way home from Lake Arrowhead on a Sunday afternoon, and the little indicator light came on in my car to tell me to check the tire pressure. I got home to Easvale just fine, luckily, but heard hissing from my tire. While I tried to figure out what to do -- try to fix it or wait until the next day because it was late in the day on a Sunday already -- my wife called this place just to see if they were open. They were, and I decided to chance it. I didn't know what to expect, but Richard took my info, gave me an accurate time estimate, got my tire patched up, and got me on my way -- all with the utmost professionalism. Apparently I ran over a razor blade and I just needed a patch. As these things go I was anxious about how much it would cost me, but I was very pleasantly surprised at the speed, the service, the honesty, and the price. read more

I took my moms 2015 Toyota Corolla in for oil change and general diagnostics. I knew it was going to need extra work so I braced myself hoping for a honest estimate. Well, I must say that I am EXTREMELY SATISFIED with the Outstanding, Honest, and very professional service that I received from who I believe is the Manager on duty. His name is Sebastian. All I can say about this gentlemen is that he cares about his customers. Made us feel at ease and explained in detail what we needed and what our options were. The main thing is he did not push us. Which I really appreciate. If you go here for service. Ask for SEBASTIAN. THANKS DUDE!! You have Lifelong Costumers now. To the people who owns this company- Thank you for employing honest people like him. I will recommend to all my friends and family. read more

had a great experience with Jesus at this location. they did the job quickly and were very kind and professional. highly recommend this place, service was great and the pricing was cheaper then my mechanic read more

The manager said it was going to take 4 hours to change my battery... that they don't have the man power

Do not make an online appointment at this location. The left hand does not know the right hand. They DO NOT honor an appointment time and will stick you at the end of the line even if you have the first appointment. The worker I dealt with was rude and should be sweeping floors instead of dealing with customers. I have gone to this location since 2007. No more. I found Midas on Sierra in Fontana with quicker, friendlier, and cheaper service prices. Avoid this place and save yourself some time. read more

I seriously have to recommend them. Great service very responsive. I came in because I needed a coolant system pressure test. I had thought my coolant reservoir was cracked. They told me it would take an 1.5 hour to do it. It took 3 hours total but they were double testing my car and making sure that there wasn't a problem. My cars coolant system works and they found the problem. They didn't even charge me because my car just had trapped pocket of air. Love this place and they are super nice. Coming back in the future. read more

This place totally cares and takes good care of your vehicle!! I wanted to do a shout out to the coolest guy that I met here. JAVIER PINEDA went above and beyond to help me. He explained everything and was so knowledgeable with every question I had. I felt safe and cared for because of him!! THANK YOU JAVIER FOR YOUR EXTRA TIME AND ATTENTION THAT YOU GAVE TO ME AND MY CAR. YOU TOTALLY ROCK!! read more

We went here to have our oil changed and our brakes checked out! We received courteous and professional treatment! Our vehicle was worked on by Josh and finished in such a timely manner we actually were able to grab lunch while waiting at a fantastic spot that the manager, Jacob recommended! We have 3 vehicles that we will only bring here from now on! Also a great deal of respect as they put on their sign their support for a customers son who was a great American who lost his life in Afghanistan! We will continue to support this Tire Choice!! read more

Mountain View Tire & Auto Service - Tires Near Me - Norco, California

Friday - picked up a screw, got tire patched elsewhere. Saturday evening - tire totally flat. Onto Yelp I go, searching to find who will be open Sunday. I deal with Mountain View Tires at another location for my place of employment and they are always great so I figure I will give them a try in my hometown. I am so glad I did. Staff was personable & I will not hesitate to return! read more

2 days ago I Took my wife's car for oil change service at 10am and possibly new brakes. young manager guy (kind of rude) said was going to take most of the day to come back at 3-4pm . I said no and went next door to jiffy Lube & was out of there in less than 40 minutes. Will do brakes myself. Not the same service when Mark was the manager. read more

Mark was very professional and friendly. Great and efficient service. I would definitely come back again.

I came outside and noticed my tire had a nail in it, so I decided to go here to get a fix. After talking with the gentleman who I believe named Sebastian, he assured me I was in good hands. I'm not sure how he accomplished it with me being stubborn but I left with 4 brand new tires and a very satisfied experience. Thank you Sebastian, you have a life long customer!!! read more

Friendly and professional service. I recommend this location over the Eastvale location. They really care about their customers.

I am not savvy with car lingo but I feel as though Charles was honest with me and took care of me. Very appreciative of the time and patience he had explaining things to me & SAVED ME MONEY! Thank you!:) read more

Came here when a heat shield came off from the bottom of my car. I believe I spoke to Mark and he reattached it pretty quickly and said it was no charge. I would definitely come back again. read more

An hour and 45 minutes for an oil change, with an appointment that I was early to. Then they try and tell me my batter cable is almost corroded through and needs replaced or it will have to be welded at great expense. Such BS. Dont go here. read more

Great service. My tire was not in stock on a Sunday and they had ordered it and installed it by Monday afternoon. They even made sure that all my other tires were good. read more

My car had a flat tire and could not be replaced without a wheel lock key they were very fast with replacing that and at a discount I appreciate their help with getting my car fixed I'd recommend!! read more

Mountain View Tire & Auto Service - Tires Near Me - Norco, California

Went there for a tire inspection. Was told the tire was good to go. Took my car in for service today and was told there is a nail in the same tire, only a week apart from when I supposedly got it fixed. Would not recommend. And they lied straight to my face. read more

I highly recommend this spot. Charles is a hell of a person and he knows about taking care of customers. He helped me with my brakes that were messed up by another shop. He definitely has a lifetime customer now. I'll look past the fact that he's a KC Chiefs and Dodgers fan though. Aside from that, I'll be coming here for all my car stuff moving forward. Thanks again to Charles and his team!!! read more

Ooh no the manager is not at the Norco one anymore. Now he at the Corona one off the 15 freeway and Ontario Ave. I went there yesterday to get an oil change . I left once I saw he's working here. Can't afford to get my car mess up end up paying a lot to get it fix. End up going to Valvoline Express oil change. I going back to the Norco one to see who's in charge. Since it's close to some restaurant. read more

First of all, been a longtime customer and have had both good and bad experiences. Recently found a bolt in my tire. Drove to Mountain View and was going to remove the bolt in then parking lot. If it did not penetrate was going to leave. If it did I would be there to have it repaired. When I arrived I noticed there were no cars in the parking lot, which is abnormal, and there were about 5 guys standing in a circle in front of a bay just chatting. One of the guys saw me attempting to remove the bolt, came over to me and suggested I get it in a bay and let him remove it. I went in to the office and the guy working the counter, who was curt and disinterested, told me they were really busy and it would be about an hour and a half before they could look at it. Obviously surprised as the guys were still chatting. He then suggested that I take it to Les Schwab down the street if I needed it done sooner. Bad news: very disappointed with their response and lack of effort. Turns out it didn't penetrate and was a 5 minute job. Good news: HIGHLY recommend Les Schwab Tires on Hamner. See my review of Les Schwab on their site. read more