James and his crew were provided excellent packing and moving service - everyone showed up at the jobsite with respect, care, and a smile on their faces. They worked efficiently and carefully wrapped everything - from wardrobe to tiny decorative dishes - in just few hours. The move went smooth and successful - on time and on budget. (James was honest about potentially charging less than the original estimate. Thank you James for being honest.) I appreciate James' leadership and the crew's professionalism and positive energy. Highly recommend their service! read more

This is the worst moving company you can ever hire.they robbed my blind My estimate was 999.000 and it went to over 4 thousand dollars, please don't hire them because it will happen to you.they told me if I didn't come up with the money they would auction all my furniture.and they broke my furniture and they didn't have a receipt instead they used a scrap piece of paper to say that I paid them.its happened to others becide me and it will happen to you if you hire them.they cheat people out of money and get away with it. read more

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Over the past 15 years of my life, I've probably moved several times. Dealing with the moving experience, packing, unpacking evokes such agony, fear and exhaustion. The concept of moving stuff from one area to another is exhausting. I've used James and his moving company twice. Once several years ago. I'm struck by how honest, and humble he is. His price is very reasonable. His crew is hardworking, clean, and reliable. Today, his son James and Paco came to move couple of pieces which took longer than anticipated. They were both very patient, understanding and receptive. They meticulously wrapped everything in either blankets, brown paper or plastic. They asked me and went over which item wanted which wrapping. They also allowed me to buy the material if I wanted to. (It wasn't for sale) Excellent service, professional and clean and VERY pleasant to work with. I can't say enough good things about this company. I hope they always remain this professional. The moving experience now doesn't cause such angst. They were so good that I asked them to wrap some paintings in the garage and they did as well! 10 stars for James, family and the crew. read more

They worked quickly and professionally. The communication was good. Would hire them again.

My wife and I got a personal recommendation from a friend about movers are us and we could not be more pleased with their services. The four-man crew was incredibly friendly and patient with us considering it the fact that we didn't really have our house cleared properly for them. We were impressed by how professional they were and how careful they were with our precious furniture. Pricing was very reasonable and service was top notch! read more

I WISH I COULD GIVE THEM 0 STARS THEY SHOULD BE CALLED MOVERS R NOT US I had a tragically terrible experience with this company and I am not confident that they are in fact a company as they charged me for a move and cancelled on me 3 days in a row 6-12 hours prior to the "move start date". I have not yet received a refund. The anxiety and stress that this "company" created on myself and my family was unexplainable. I HIGHLY recommend using any other moving company, they do not deserve your business and they might be a scam. read more

Owner is Level 10 unprofessional. Have wasted too much time emailing him photos per his request of all my furniture and belongings to get some type of quote. He told me he would absolutely get back to me and assured me he can do the move. He knows my move out dates yet doesn't respond via email OR text. Another waste of time was talking on the phone with him. And get this.... this is the second time. First time was two months ago for a different move and he did all of the above. Thought I'd give him a second chance but no way after this. Very very flaky, misleading and unprofessional. read more

James and his guys were the best moving experience I have ever had. That says a lot in 18 moves in my 62 years of age. Fast and thorough and helpful in so many ways, James hung a heavy mirror for me, set up my A/C stand alone, fixed a ceiling fan and got me loaded up and unloaded in a total of 5 hours for 1660 square feet of 'stuff'. Also helped me figure out the best way to set up my furniture. Such a gentleman too, and I only wish I had found Movers R Us years ago. Great team of guys!!! Thanks for a great stress-less experience. read more

James and Chris came to move me from my storage unit to my new home. There were on time and worked tirelessly the entire time. Very polite and excellent service and communication. I was very impressed with their service and communication. I would recommend them 100%. read more

What a great moving company. Don't look any further. Hire them. I mean it. After using Yelp for years, about as long as it's been around, this is my first review. Ever. That's how great Movers R Us is. Is not moving the worst? I dread it. Try to find a decent moving company that will just do their job, call you back, not break all your stuff, just show up, let alone show up on time, and not have helpers they just hired from the parking lot of some Home Depot the morning of your move. And then when it's all said and done, somehow manage to charge you 20-50% more than their original quote. Geez, really? If you're thinking, wow, this guy has had some bad experiences with movers, well, you'd be right. Now imagine a moving company exactly the opposite of all that. That's Movers R Us. You'll see James name in other reviews. He's the owner and heart and soul of the company. He's been doing this for years and loves it. Can't imagine doing anything else. And it shows. Simply put, he just loves being of service to folks who are moving. Period. We were moving from our condo in Long Beach to live full time at our second home about 110 miles away in the desert. We needed to coordinate the move with the condo building management, hire a guard at the building's garage gate, schedule use of the elevator, make sure loading elevator had wall pads, etc. We had four storage areas, two onsite in the condo building, one offsite in LB and one offsite in the desert. The desert home was fully furnished but we were converting one guest bedroom at the desert house into my office, as well as using the desert house garage for storage. Once in the desert, things had to move quickly to avoid damage from the 110 degree desert summer heat. Things had to be packed and moved from the condo and it's two storage areas. Also from our LB PS storage. space. The home theater systems and computers needed to be disassembled, cords and wires unplugged. Boxes and items, big screen TV's, had to be labeled correctly so that some things went to to the desert house, the garage or desert storage. The furniture in the desert house guest bedroom had to be moved out, some of it going to desert house garage, some going to the desert offsite storage space. And if you didn't follow all that....let's just go with....this was a complicated move, to say the least. We interviewed more than several moving companies. James was one of the few that actually came to our place to look around before giving us a quote. We went over the logistics of the move with him. James gave us a not-to-exceed number and outlined how he would do the move over a three day period, one day just to pack everything, second day to load everything and third day to drive out to the desert, pack up guest bedroom there, and then move everything into the house, garage or our offsite storage. He showed up at the LB condo on time, with two men and two women. Women? I thought. They're not strong enough to really do anything. But was I so wrong. The two ladies solely packed up the kitchen and baths. It now made perfect sense. They were the exact right ones to do that. They understood kitchens and how things should be correctly packed. Next day, again on time James showed up with Alfonso, Oscar and Juan. They began moving everything into the truck, locating things in the truck depending on where it was to go out in the desert. They were efficient, fast yet careful and gentle. All were in a great mood. Happy. We drove out to the desert that night to await their arrival there the next morning. Again, they showed up on time after their two hour drive. Again, they were fast, efficient, careful and happy. We changed our minds several times as to where some things should go and they complied without a complaint. We were done in less time than we anticipated and James presented us a bill based on hours, etc that exceeded our not-to-exceed number but crossed that out and wrote in our previously agreed to number. Done. Amazing. Nothing broken, everything where it should be. They even took care in putting things and boxes in our garage in such a way that we we had "aisles" between boxes and could get to every single box. Same with our storage. Amazing. If you've read this far, thanks. Just know that these are great guys and it's a great company dedicated to making your move and your life better. Call them. Hire them. After everything was done and before they left the very hot desert for their long drive back, we gave them swing trunks and invited them to use our pool. They did. We joined them in the pool, swam a bit, talked a lot. It was great. After they left, I thought how great was that? That a moving company and its team was so good that you went swimming with them afterwards? Like I said, amazing. Good luck with your move. Ed read more

James and his crew have done 5 moves for me and my family over the past 7 years. I know I can always depend on them!

Scheduled a simple 4 mile piano move from one persons house to my house. Luna guy said they could come the next day. I received a confirmation email & I re-confirmed twice the timeframe. We had 2 families waiting for 5 hours, no show! I called, texted, emailed over & over with zero response? Why did they bother "scheduling" me if they weren't going to show up or have the courtesy to CALL they weren't coming. We all wasted our entire day off waiting and waiting, not leaving our homes "in case they show up". Now I have to spend this next week finding another company & arranging our 2 families for the move from one home to another again. DO NOT USE THEM!! read more

They were supposed to come and unload my truck I'm disabled, no show. Took my deposit and didn't show up

Not long ago, I booked a 20 foot Uhaul to move an art studio from Los Angeles to Sacramento. I booked James and his team to help me load it since I knew it would be a tight fit -- I have a lot of stuff. 30 minutes before I was supposed to pick up the truck, I received a text from Uhaul informing me that they did not have a truck available for me after all. After calling every one-way truck rental in Los Angeles and beyond, I was forced to settle on a 15 footer. James called me an 90 minutes before his arrival to confirm the job. I told him my 20 footer was now a 15 footer. "We'll get creative if we have to. We'll make it work." James & co. were the best decision I made that day. He packed all my artwork and belongings with skill and care like a master Tetris player. I made the drive to Sacramento and all my things were securely packed and undamaged in transport. Thanks James and Paco for saving my butt! I highly recommend these guys. 5 stars!!! read more

We needed to move 3 br , 1 dr, 1 lr that we bought at an estate sale. Movers R Us gave me confirmed pickup starting Friday at 4PM, nobody showed up. They then scheduled 4 more crews, none of which showed up, starting Saturday at 9 AM, to Sunday at 630 PM. Two never showed up and 2 actually called me to say they were "on the way", but never showed up. When I tried to call the crews, they did not answer and had no voice mail, texts were never returned. Finally on Monday, after 5 no shows, a crew arrived and did a good job, but the bad taste from the no shows is still there. They take a substantial booking fee up front, and do not provide any valuable service for it, Don't bother with Movers R Us, just find a decent local mover on your own. Movers R Us is a waste of money and time. read more

This is probably the worst company I have ever dealt with. They told us multiple times that they would show up to the house and no one ever came. The dispatch supervisor (Ray) is very rude and told multiple lies. He stated that he told things that he never said. You have to give a deposit of $275 which now he's saying we can't get back because we had to email in order to get that money back they never once said this. He stated since no one came to the house we had to send an email to cancel this. I highly recommend another company. read more

I highly highly recommend James and his team. I've moved a lot and this was the best move we've ever done. James visited where we were moving from to give us a quote for the move and share how it would work on each day. We were moving from a high rise building with lots of rules and restrictions to a single family home with lots of stairs. The packers came over the weekend and packed up everything and then the moving started on Monday. Everything was well planned and executed. James is a great leader and works along side his team and his team is also top notch. They are all very nice, good to talk with, pleasant to be around, and smart about what they do. If you are moving call James first. We will never use another mover. read more

Great service, everything arrived in perfect condition. Will use again. Also moved our car.

James and his son were excellent! My move couldn't have gone smoother. They were so careful with my belongings. The move was time efficient and they went above and beyond in helping a chaotic situation. I highly recommend using their services for your move! read more

James and his team are the most professional movers I've ever worked with...and I've moved over 30 times! Their professionalism in packing and moving things carefully and efficiently, and staying true to commitments and quotes are what sets them apart from the rest. Honesty and integrity are the phrases I would use to describe their work ethic...thank you so much for taking one less stress away during my crazy business and household move. read more

James sent a crew of 4 to move me after 24 yrs in the same house. His guys showed up ready to work and knew exactly how to do it. They had amazing attitudes all day and did a wonderful job. Moving isn't fun but these guys made it as stress free as it can be. I highly recommend them read more

We've used these guys 3 times over the span of 3 years, and I'm about to employ them a 4th. They're super efficient, overly inclusive with packing, extremely helpful and just overall lifesavers. They're also incredibly reasonable. That person who gave them 1 star and says James steals tips has to be lying because over the course of the 3 years we've used them, the same guys have always come. read more

I needed to move my mom's furniture quickly and have it taken to a thrift store for resale. They were able to find a time. Wilson and Oscar showed up and took care of loading everything thing in sequence to be removed first at the thrift store and a few items at my house. They were very professional and careful. read more

We moved in June. This was right in the middle of the pandemic. On top of that was the civil unrest that week. We were a little uneasy. We shouldn't have been. James and his crew were amazing. We moved out of a 3 level split level home into a 3 story townhouse that was up an elevator. It was a hard move but these guys were cheerful the whole time. The price was very clear upfront and fair read more

Perfect service. Everything with James and his team was right. They're super polite, on time and careful both with our belongings and with with our house. There are many movers out there but with James you'll get the best service out there for a fair price. read more

James was good to deal with. I had to change my date a couple of times but he was able to be accommodating and rolled with it. Price is very fair. They came with their own truck and had everything you could need - dollies, blankets, shrink wrap, blankets, even wardrobe boxes - although I didn't need any of that because I was moving from storage so everything was good to go. His son, James Jr. came with a helper. They worked quickly and efficiently. Everything made it there in good condition. They even assembled my bed for me. Would definitely use them again and recommend. read more

To begin I cannot say enough good things for James and his crew. I originally found them because they are on the approved vendor list for the 400 unit upscale condominium building I live in. (which means many others found them worthy to be on this list) I have used them four times for my own personal moves in the past three years. I have hired them for other clients of mine and "everyone" cannot say enough good things about the crew. They are respectable, personable, helpful, always on time, affordable, honest and work quickly. Some of the jobs I had to hire them for were hoarder houses and I can bet most moving companies would not go near these houses. But James and his crew just kept on working! They are the best and definitely go the extra mile to get the job done. I would never go to another moving company! Plus all the crew speaks English! Thank you Movers R Us for always coming through and doing a remarkable job. read more

We booked them five days ahead with UHaul no one ever called me, phone was disconnected, and no one replied to my emails or messages from Uhaul. They left us in a bind with no help. Don't call them, don't hire them. read more

James and his crew at Movers R Us make moving fun! Well. No. Not really. But it is more bearable. We recently moved all of our stuff out of long term storage after living abroad. It was a hideous undertaking, but Movers R Us helped us cut through the mess and get us reunited with our long lost things. They move quickly without breaking a single poorly packed (by me) glass or scratching up the halls. I hope I don't have to move anytime soon, but if I do, I'm calling Movers R Us. Reasonable rates. Good advice (everything from where to get a table refinished to how stage it all when we brought it home so the move in was easier). read more

James and crew were awesome. They were prompt, professional, efficient, friendly, honest, courteous and extremely careful. These guys are real pros. Their time and cost estimates were spot on. I highly recommend! read more

James and his son were great in helping us move a couch from one residence to another. Very professional and friendly. I would definitely ask them for their help again! read more

This was an excellent company. Our movers, Leigh and Wilson, arrived early, assessed each situation beforehand to maximize time management, and never slacked off. There were no hidden fees and they offered plenty of free moving blankets and wardrobe boxes that kept everything intact during the trip. Plus, their truck was massive, easily able to handle two or more bedrooms' worth of items. All in all, they managed to complete a move from two separate apartments in Pasadena, one of which was a walk-up, to a new place in Studio City in roughly five hours. I would gladly hire them again in the future. read more

ABSOLUTELY FABULOUS MOVING COMPANY! James and his son did an amazing job! We were recently moving from a single story home in San Clemente to a two story home with a treacherous staircase. I have very heavy furniture , but James was able to dismantle it, move it and reassemble it all with ease. He is professional,punctual and honest. My kids and husband had cash stashed in the furniture that he collected for them. James is also extremely knowledgeable. He noticed that there was not a pan in the upstairs laundry to go under our washer, and that the dryer was missing a connector .He notified us so we were able to go buy them prior to him moving the appliances in place. I give James and his team my highest recommendation! I will definitely call them back for our next move!! read more

I've used Movers R Us 3 times (twice on the west side and once in the Valley) and they rock! I can't say enough good things about James and his team. On-time, super competitive and affordable rates, got it done in the time they promised, honest, incredibly professional and careful with my stuff (blanket wrapped everything) - check, check and check! I will definitely call them again the next time I move. read more

I have used Movers R Us 3 times and I will never use another company! They're efficient, patient, on time, super fast, and they handle everything with the utmost care and respect. These dudes are not messing around. I'm always so impressed and it makes your moving day 100x faster and completely stress free. A+++ read more

These guys are awesome! I used them 2 years ago and plan on using them for my upcoming move.

Great moving experience! Our movers were Lee, Alfonso and Joelle. Not only did they show up on time and pack everything at a fast rate, but all three guys were super nice, friendly and very courteous. They made my move so much more tolerable and I cannot recommend them enough. Please use them! read more

James is the best. Careful, on time and knows how to move and make your life easier! In the staging business you are in a lot of really nice homes and need to make sure things remain perfect. James made it so I never had to worry. I will never move without him. I refer him all the time and he doesn't even know. I can not imagine life without his help. year 4 of using James... 2 years later from my first review and I still refer him and everyone is always happy and thanking me for his info. Consistent. Reliable. Honest. Careful. Kind. read more

This is the best moving company I've ever used! They showed up EARLY and moved fast to save me money. They were kind, offered great suggestions on ways to move and pack more quickly and efficiently and did it with a smile on their face. I've referred them to three different people and everyone has loved them. I would wholeheartedly recommend them. read more

UPDATE: Received a call back, and explained the situation and location. Hopefully this moving company does solve this kind of problem, I appreciate the call back and I modified my rating to 4 because when I rated it as 1 it went from 5 to 4. I stand by my initial statement though, if somebody is outright blocking your alley - make a phone call about it. I always prefer to call a the employee's owner company before I call the police and it's a rare day if I even have to mention that I won't hesitate to make that phone call. Original Post : Illegally parked blocking the alley so nobody could walk through, wouldn't respond when I told them to move their vehicle. I tried calling the number on the side of the vehicle "1-877-870-6683" 1877870MOVE because they were blocking the whole alley. I suggest the next time it happens someone call the police, they refused to move the vehicle and was parked in a way nobody could walk through. Nobody answered at the number listed on the side of the vehicle and the voicemail box is full. read more