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    MS Glass Outlet

    3.7 (266 reviews)
    Closed 7:30 am - 4:00 pm
    Updated over 3 months ago

    Services - MS Glass Outlet

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    MS Glass Outlet Photos

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    Recommended Reviews - MS Glass Outlet

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    Reviews With Photos

    Windshield Vette
    Jim M.

    A follow up on MS Glass they had replaced the HUD windshield on Vette did a great job a couple days later noticed a scratch in glass took it back to them , after they reviewed it they determined it was a defect in glass and ordered another windshield right away , a note here it is a challenge to find these windshields for this year Vette but they did it within a couple of weeks and replaced it one more time , it is now perfect ! [[HIGHLIGHT]]That folks is CUSTOMER SERVICE![[ENDHIGHLIGHT]] I strongly recommended MS Glass!!!

    Scratches from MS Glass windshield install
    Dale C.

    Do not use MS Glass in Beaverton. I had a new windshield installed and they scratched the paint in about 15 to 20 places, Mostly on the passenger side of the windshield. I should have gone with my preferred Windshield installer with Allstate insurance, as recommended. Wow

    All day! Like new!
    Tripp L.

    [[HIGHLIGHT]]The best part was Mark! Thank you my guy you came through![[ENDHIGHLIGHT]] [[HIGHLIGHT]]The owners son tho has an attitude that needs adjusting in the business world.[[ENDHIGHLIGHT]] The service dudes were a little directive but hey they wanna paid lol value was what I wanted thank you. service requested only cause of Mark!

    Break-in photo 2
    Steve C.

    My car was broken into on a late Tuesday night. I called Ms Glass Wednesday morning, and they had me in within an hour to work on my car. It took them two hours to get me back to normal from a disastrous evening. Sam was crucial in me getting where I was. His communication was crystal clear, direct, and he had a sense of urgency that is lacking in today's world of client service. I interacted with multiple individuals here and every one of them was ON! 100% will be back here for all of my glass needs.

    Scratches and dents from my visit to get a windshield replacement.

    Zero integrity. So I've been here a few times for various auto glass needs and until now they've always been great and done good work. So if you're looking for decent work at a decent price it's not a bad deal. However the last time I went in they managed to scratch and lightly dent my car and absolutely refuse to take responsibility for it. So that's the trade off. I've read some of the reviews for MS Glass and anyone who had reported a scratch or damage not directly relating to the glass tends to get gaslit or told the thing was already there. There is zero professionalism or accountability from these people. I called and was told to come in, and then was promptly argued with and told they have no idea how a scratch on the back end could possibly have happened during a windshield replacement. He then proceeded to walk around my car, which is in otherwise good shape and nitpick any scuff, minor scratch or fleck of dirt as an existing flaw and that these things happen to "old cars." This is not an old car. I do acknowledge the paint isn't perfect anymore but its nice and I didn't complain about existing issues, I complained about a scratch and 2 dents that happened in the timeframe the car was in their shop. They definitely drove it around their cramped parking lot littered with pieces of glass, wood, pallets, metal, carports and poles in order to do the work. It looks like it was scraped against something like this while being moved. He tried to persuade me it might've happened while I was driving home. As though myself and someone else would have been totally clueless about a collision like that. Whenever I made a counter point he changed his argument. They work on hundreds of cars, I'm sure this is going to happen occasionally and some professional accountability and behavior would be nice. It probly wouldn't have been too expensive to fix, but alienating people is more important here.

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    Review Insights

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    2 years ago

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    2 years ago

    Very quick windshield replacement and amazing customer service! Windshield looks great! Thank you! Highly recommend!

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    4 years ago

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    4 years ago

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    4 years ago

    Do not trust this business. Tried to sell me a windshield when all I needed was a cosmetic strip.

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    3 years ago

    The service was fast, effective and friendly. If you need quick service they do a great job.

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    3 years ago

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    3 years ago

    Sam took care of my rock chip in record time! Would recommend MS glass to friends. Conveniently located .

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    3 years ago

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    3 years ago

    Great service and very professional. Front desk very informative and friendly . Highly recommend it.

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    9 years ago

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    Page 2 of 7

    Ask the Community - MS Glass Outlet

    Review Highlights - MS Glass Outlet

    KC was super helpful on the phone and sent a technician (Jason) out first thing so I could go to bed.

    Mentioned in 7 reviews

    Read more highlights

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    Glass Doctor Auto of SW Portland

    Glass Doctor Auto of SW Portland

    5.0
    (9 reviews)

    The minute I walked in the door everyone from the Counter person, Judy Wood and Mr. Wood Sr, was…read morefriendly and welcoming. The technicians Alan and Javier immediately got started replacing the windshield and it wasn't too much longer they were finished. My car looked great. I asked if they could change out windshield wipers and they said yes. Ten minutes later they were done and I was ready to check out and pay. I got in my car, started it up and multiple warning lights were on so I brought the car back to the shop. Alan brought the car back into the garage and hooked up diagnostics which told him my battery was only putting out 8 volts (it was a 6-7 year old battery!). The owner, Mt. Wood Sr. stood up at his desk and said that he would happy to drive over to the NAPA store and pick up the battery. He came back with the battery and Alan and Javier installed it for me In what seemed like minutes! I drove away with my car working great! Every single person at Glass Doctor was so kind and helpful and willing to do whatever it took to get my car fixed and in working order! The best experience I've ever had! I would recommend everyone to use this business This is what businesses were like in the old days - I felt like I had known these people for years and I trusted them immediately! I hesitated to use this business because I lived in the SE Woodstock area of town and they were way over in Beaverton - because of their 5 star ratings I decided I'd try them and boy was I glad I did!!! And it only took me 24 minutes to get there in 9am traffic ! Thank you Glass Doctor for such wonderful service and friendly attitude!!! I'll definitely be back! Janis

    I dropped off my 2017 Chevy Tahoe Premier before my appointment, and Judy went above and beyond to…read morehelp with my transportation needs, even accommodating me and my one-year-old. Whether it was arranging rides with her drivers or letting us stay in the waiting room, she made the whole experience much easier. I had my front windshield replaced, and the entire process was incredibly easy. Judy helped guide me through my State Farm insurance claim and was kind, helpful, and professional every step of the way. They did an amazing job on the window replacement, and their prices were very reasonable. I highly recommend this family-owned business. Thank you so much, Judy!

    Safelite AutoGlass

    Safelite AutoGlass

    3.0
    (158 reviews)

    Customer service! The front desk person is a card! Very attentive and funny have been going back…read morethere since

    I recently had the windshield replaced on my Toyota Tundra at the Safelite location in Beaverton,…read moreOregon (13227 SW Canyon Rd.). Unfortunately, the experience took three separate visits before the job was completed correctly. Day 1: I dropped off my truck, and after a few hours I was notified that the windshield had been replaced. However, I was told the forward-facing safety sensor could not be recalibrated. The staff explained that I would need to return in about 10 days so they could replace the windshield with a different brand of glass, which they believed would resolve the calibration issue. Day 2: I returned as scheduled only to find out that the replacement windshield had never been ordered (or was forgotten). This was a complete waste of my time. To their credit, the front desk employee recognized the inconvenience and offered me a free set of windshield wipers as a goodwill gesture. While my main concern was making sure I wouldn't have to come back a third time, I did appreciate the effort to make things right. Day 3: The new windshield was installed, and this time the safety sensor was successfully recalibrated. However, when I asked about the complimentary windshield wipers, I was first told they had been forgotten because they weren't added to the work notes. Later I was told they had actually run out of my size. The inconsistent explanation was disappointing. After getting home, I also noticed quality issues with the installation. There were black marks left on the upper corner of the windshield, and some of the interior headliner/fabric had not been tucked back into place properly. I've attached photos of both issues. Overall, I appreciate that the staff remained courteous throughout the process and that they ultimately resolved the calibration issue. However, the repeated scheduling mistakes, poor communication, multiple return trips, and lack of attention to detail made what should have been a straightforward windshield replacement a frustrating experience. I hope Safelite uses this feedback to improve communication, quality control, and follow-through for future customers.

    MS Glass Outlet - autoglass - Updated August 2026

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