We started our kitchen remodels and we went to MSI to look at slabs and tile. We wanted a quartzite natural stone for the counter and tile for the floor. Everyone at MSI were not only knowledgeable about their products but were always available to answer questions and help in any way. They were very professional and friendly. Although they were all really helpful (kitchen remodels are huge projects and can be daunting and overwhelming ). Destiny and Asim were truly AWESOME. They both went out of their way to help us get the exact product that we wanted for our kitchen. We weren't completely happy when we viewed our slabs that we reserved and Destiny helped us get the slabs that were perfect. Asim got the slabs for us to view. They both really took the time and went above and way beyond to get the product that we wanted. My husband and I were so impressed on how much time and energy they both put in to meet our needs. We both felt that we were indeed lucky that we came to MSI. Highly recommend MSI for any project that you need any tile, slab, stone etc. for. Definitely, going to return when we redo our bathroom. read more

We had a terrible experience at this place. The two employees we dealt with were dishonest and unprofessional, showing no integrity in their work. We worked with two staff members, Carlos and Asim, to put three slabs on hold. Carlos repeatedly suggested that we bribe him or buy him lunch or dinner to ensure the slabs were reserved for us. We assumed he was joking, albeit inappropriately. They assured us that the slabs would be held for two days so we could finalize the purchase with our fabricator. However, just one day later, we discovered that the slabs had never been placed on hold--they were already sold. We went back to the store to get answers, but they offered no explanation. It seemed likely that someone else had bribed them to secure the slabs. To make matters worse, Asim tried to show us "new" slabs that had supposedly just arrived. In reality, these were the same slabs we had seen on our previous visit. This was yet another lie and another example of their deceptive practices. I would never recommend this place to anyone and will be taking my business elsewhere. read more

Outstanding Service from Luger Wong at MSI! I just had to write a glowing review for Luger Wong at MSI Tiles! He went above and beyond to ensure I found the perfect slab for my countertop project. I was indecisive, and he was super patient, showing me multiple options and answering all my questions. But here's the real MVP move: my contractor dropped the ball and didn't put in the order for my slabs, and another customer was about to snatch them up! Luger proactively reached out to me, saving the day! He even helped facilitate the process to get my slabs secured. If you're looking for a stress-free and exceptional experience, ask for Luger at MSI Tiles. 5 stars isn't enough - I'd give him 10 stars if I could! read more

I had no idea what to do with my out dated Kitchen. I asked a couple of employees for help up at the front desk , they weren't much help , However a employee who was also up front at the desk jumped right in with GREAT ideas ! Corey was my life line to modernize my old tired kitchen . Corey made my shopping experience complete pleasure .she Who is not only knowledgeable of all of the different product lines she seem to have a great talent for interior design as well I would highly recommend anybody seeking help to remodel their kitchen or bathroom for that fact to go see Corey at MSI. The shop was off the beaten path but it was well worth the find. A gold nugget , with a Diamond of a sales associate read more

MSI is my favorite tile company in San Diego but it's not because they have beautiful tiles to choose from. Its because of Corey who helps me every step of the way! She has so much experience . It's not surprising she knows every single tile by name and color that's amazing! I don't think twice to go anywhere else. Because I know she sees every aspect from start to finish in her head and follows through in all the details I ask for. I know if I send her my clients they will fall in love with her as always. She is a huge factor when it comes to my tile jobs. I know I get the best prices with the best service. Thank you MSI and remember to ask for Corey. She's the best. read more

It has been a pleasure to work with Destiny Dubois. She made a very stressful situation fun and exciting. Before visiting MSI, I went to multiple stone stores trying to find the perfect quartzite slabs for my new kitchen countertops. I was ready to give up when I was greeted and rescued by Destiny. Her cheerful personality is matched by her extreme knowledge and willingness to help. She took on my project as if it were her own, going above and beyond to make sure I was happy with my selections. I am renovating a large home in southern California which will require additional stone purchases as other rooms are renovated. My only call and visit will be to Destiny and MSI. read more

I went in to the showroom to see if they had what I was looking for. I was pleased to have been helped my Sebastian, he was very helpful along the way, he made me feel as if I was not taking his time at all, Sebastian was very patient and was able to explain all of the products that they had and run back and forth with me without being annoyed. I came in for some backsplash and ended up choosing to take a countertop and backsplash along with it, I really want to thank him for being the best at his job! Great to see someone with his personality at MS International. read more

We are remodeling our kitchen and have been working with Khan at MSI. He is knowledgeable, informative and you never feel rushed! You feel like you're the only one in the showroom when he is working with you. He is super patient as I was pretty indecisive and back and forth in trying to make a final decision and he never rushed me but rather would say you have to live with this for a long time make sure you love it. I honestly can't say enough great things about Khan and the MSI team! Look no further, you won't be disappointed with the service and selection! read more

I was sent to the MSI showroom to see if they had the tile I wanted on a floor display. Although they didn't have the display, I was assisted by a friendly and knowledgeable associate named Sebastian Quintero. He was extremely patient, helpful and even held the heavy samples to eliminate reflections for my pictures. He knew exactly where things were and was able to quickly show me options. Thank you, Sebastian, for helping me find the perfect tile! read more

Highly recommend this business for selecting stone! Trying to match granite for an Island addition to my kitchen proved challenging but with the expertise and excellent customer service of David Bess, a close match was found. David went the extra mile to provide me with granite options that gave my new Island a uniform look with the existing kitchen countertops. In addition, I found the price to be great as well! Thank you again! read more

My wife and I visited the MSI showroom by appointment. We were both very impressed with their variety and quality of products. Molly assisted us with our selection of products. She provided us with a tour of the products available. She was also of great assistance with coordinating the look that we wanted. Jonathan assisted us with our order and assuring that the products that we ordered would be available ASAP. Thank You MSI. read more

After going to several different showrooms we were advised by our contractor Avi, with Lusso Design and Build to go to MSI, and i'm so happy we did! Charlie the sales associate was patient and helpful. We were able to nail down the perfect design and were so happy with the final result. They have a great selection of tile, mosaics, countertops and flooring, I definitely recommend you check them out!! read more

Excellent choices I found beautiful tile here that I couldn't find anywhere else. Friendly service. Ask for Monica, she's very helpful. You can select what you want and your contractor can arrange for you to purchase it securely online. They do not sell directly to consumers, but have a beautiful showroom. Then your contractor can order. Highly recommended. Right off Miramar by the KFC. read more

Very pleased to have found this place, our designer recommended, we were able to find the perfect counter piece we were looking for, Sebastian helped us along the way explaining everything! Making sure we picked the right backsplash for our countertop. Over all a great experience and lots of things to choose from! Great customer service thank you Sebastian!!! read more

Staffs are all knowledgeable , friendly and helpful. They listen to you and provide the best advise. Kevin has always good suggestion for our project. Shiraz has always welcomed us with smiles and ready to help. We have been in many different stores for our project over the last 1.5 year and highly recommend MSI to anyone with a small or big remodeling. read more

Sebastian was our sales person at MSI. We were looking for floor and countertop tiles. He was very helpful with both, very informative and knowledgable of the products at MSI. He also has a nice professional manner. We highly recommend him, and will refer him to friends looking for tile products. Our best... read more

The best location for stone tile and stone products in San Diego! Biggest showroom and massive selection of everything, including non-stone products. Dawn Turpin gets a special shout out for being AWESOME and providing us with exceptional customer service. Save time By comes MG here first! read more

This was the second time I went there to look at my slab for my Kitchen island and they had no problem pulling the slab so I could tape out the frame. The first time they actually put it in front of the lights so I could see the quartz lines for backlighting. This place is amazing! read more

Sebastian found me browsing for flooring. I told him what I was looking for and he found the tile look that may fit my needs quickly. He ordered a sample to be sent to my home so that I can see it in my space. He was knowledgeable, efficient and most of all kind. read more