This is my second move in 5 months, and both were with Must Have Movers. The first move was so smooth, I figured why not run it back with the same great group. This second move was overall a great success. I had Chingiz and Dima, the same pair for my last move, and they were all-stars. I had about a studio-1bedroom move with everything staged to make things go as smooth as possible. We were packed within an hour and done early since I wasn't moving far. They are professional, personable, and thorough. Having Chingiz for the second time around was incredible, as there was a familiarity with what needed to be moved and the care required. I would have him move me the next time that's for sure! As for the communication from the office, I was very disappointed and frustrated. I originally inquired for an 8-10 AM move on a Saturday. My quote came with a 3-5PM slot (2 weeks in advance), so I took what I could get. However, despite them giving you the 24 hour notice of, "are you sure you are ready for us to move you" text, I never got a heads up call. It was 4:56 PM and I finally had to start making calls. 10 minutes later the foreman calls saying they needed to stop for a quick break for food/water due to the heat, and that they would be there by 5:30ish. I am in construction management so I understand crew safety, but all I needed was a call, text, some sort of heads up. I got nothing. And despite all that, the crew didn't show up until after 6 PM. I was ready to move by 2 PM in case they were early, and common decency. Despite the poor communication from the office, the move itself was smooth. There sure is room for improvement for communication and the "arrival windows" since both were failures this time around by there office. I got no apologies or anything about it, and I had to be out of my old place by 6 PM, which obviously didn't happen. I'm satisfied with the movers and a smooth process, but I don't appreciate all the waiting without any communication. read more

Subject: Exceptional Moving Service - Thank You, Must Have Movers! Dear Must Have Movers Team, I hope this email finds you well. I am writing to express my deepest gratitude and admiration for the outstanding service your team provided during our recent move. I wanted to take a moment to highlight the exceptional experience we had with Must Have Movers. From the very beginning, your professionalism and attention to detail were evident. The pre-move communication and organization were flawless, ensuring that all our concerns and questions were addressed promptly. It was truly reassuring to have such responsive and knowledgeable support throughout the process. On the day of the move, your team arrived right on time, displaying a remarkable level of efficiency and expertise. They handled our belongings with utmost care, ensuring that each item was properly packed, loaded, and secured for the journey. It was evident that they took great pride in their work, treating our possessions as if they were their own. Moreover, I was particularly impressed with the level of respect and courtesy demonstrated by your movers. They were friendly, approachable, and always willing to go the extra mile to accommodate our needs. Their positive attitude and strong work ethic truly made the moving experience much more manageable and stress-free. Once we arrived at our new home, the unloading and unpacking process was equally impressive. Your team meticulously placed each item in its designated location, taking care to avoid any damage to our new space. Their attention to detail and commitment to customer satisfaction were truly commendable. Overall, our experience with Must Have Movers exceeded our expectations in every aspect. Your team's professionalism, efficiency, and exceptional service have left a lasting impression on us. We cannot thank you enough for making our move a seamless and enjoyable process. read more

We had the pleasure of hiring Diego and Amen from Must Have Movers for our recent move, and the experience surpassed our expectations. These two professionals demonstrated exceptional expertise, showcasing themselves as the epitome of moving excellence. Their efficiency was truly remarkable; they navigated the entire process with a speed that did not compromise the meticulous care they took with our belongings. Not only did Diego and Amen work swiftly, but their attention to detail ensured that not a single item suffered any damage during the move. Their precision and skill were evident in every aspect of the process, from carefully packing delicate items to seamlessly loading and unloading the truck. What truly stood out was not just their professionalism, but also their friendly and approachable demeanor. Diego and Amen were not only polite but injected a sense of humor into what can often be a stressful experience. This not only put us at ease but also made the entire moving day surprisingly enjoyable. In conclusion, Must Have Movers can confidently be labeled as the "best of the best." Diego and Amen's combination of expertise, efficiency, and a friendly attitude made our move a seamless and even pleasant experience. We wholeheartedly recommend their services to anyone in need of top-notch movers. read more

I can't say enough good things about this moving team. What should have been a straightforward move turned out to be much more complicated than expected, with multiple challenges, tight spaces, and a lot more coordination than originally planned. Throughout the entire process, the crew remained professional, positive, and incredibly hardworking. They showed up on time, communicated clearly, and handled everything with great care. What impressed me most was their attitude--they were genuinely friendly, courteous, and patient, even when unexpected obstacles came up. Not once did they seem frustrated or rushed. Instead, they worked efficiently, problem-solved on the fly, and kept everything moving smoothly. The team treated my belongings as if they were their own, taking extra care with fragile items and making sure everything arrived safely. They worked nonstop, had a great attitude from start to finish, and made what could have been a very stressful day feel manageable. If you're looking for movers who are hardworking, trustworthy, professional, and genuinely kind people, I would absolutely recommend them. This was not an easy move, and they exceeded my expectations in every way. Thank you for making a complicated move feel effortless! read more

BEST MOVING COMPANY! I wish I could give them 10 stars! This group of men, led by Chingiz are wonderful. They are quick, efficient, and careful. I had them move my husband and I's apartment, they did it in 2 hours. This company provides very competitive rates and are very communicative. I used them because the previous movers that I had used in the past, went out of business. However I am glad that I found Must Have Movers. I will now be recommending Must Have Movers for any future move that I have and will be recommending them to anyone that I know, and my leasing office just incase future tenants ask if they know anyone. This company not only is willing to breakdown and move furniture, they also put it all back together in next location. They completed what I needed of them in 2 hours what would have taken me at least a whole weekend. Also, the communication with the scheduler was fantastic and they send reminders leading up to the move to confirm and to make sure their services are needed. This is a great company to work with. read more

I just want to say thank you to Dmitrii and Azamat, who helped us with packing & moving my mom's stuff from Fallbrook to Fontana. I cannot believe how fast & efficient they were. They did what we could not do for months. My mom's apartment is in the second floor and I cannot believe the endurance they have, how they were able to bring all her stuff to the truck, up and down the stairs. I honestly felt a bit of a shame as we did not even really declutter my Mom's stuff (we tried but we struggled a lot to do it). She has so many random stuff, and I had to ask assistance from them to pack all of these, and they helped us very kindly, very efficiently and very important to us is they did all these without judgement. They communicated well to us, and explained everything about the service and even helped us throw some heavy garbages we cannot carry. They did not waste any of their time in accomplishing the work. I am truly grateful!! Thank you so much!!! read more

We recently moved out of our 4-bedroom house, and I can't say enough great things about the incredible team of movers who helped us--Chingiz, Dima, Anton, and Vladimir. From the moment they arrived, it was clear we were in good hands. They were extremely efficient, wasting no time while still maintaining a high level of care with every item. From large furniture to delicate pieces, everything was handled with precision and respect. Not a single scratch or ding--something I honestly didn't think was possible during such a big move! Each of them was also incredibly reliable and professional, showing up on time and working hard the entire day. They were organized, thoughtful, and made what could have been a very stressful day feel smooth and manageable. If you're looking for a team you can trust with your home and belongings, I wholeheartedly recommend Chingiz, Dima, Anton, and Vladimir. They truly went above and beyond! read more

This was my third move with Must Have Moving Company, and once again they were absolutely outstanding. I honestly cannot say enough good things about this team. Stas, Ras, Azamat, and Danial were prompt, professional, extremely fast, and incredibly careful with everything. They packed and handled my belongings with real attention to detail, and the whole move felt organized, smooth, and stress-free from start to finish. What really stands out is how efficient they are without ever being careless. They move quickly, but they are also meticulous, respectful, and clearly experienced. After using them three times, I can confidently say they are consistent, reliable, and among the best movers I have ever worked with. I highly recommend Must Have Moving Company to anyone looking for movers who are professional, hardworking, careful, and easy to trust. Stas, Ras, Azamat, and Danial did an excellent job. read more

I needed to move this last Saturday from my 2 bdrm apt to another 2 bdrm apt down the street. It was probably the biggest and most stressful move I've had to do yet and Must Have Movers Made helped make it so much more manageable! Booking was so easy and I was able to do it through Yelp. Good communication from Karina leading up to the day. On the day of, David, Bryan and Sergio gave me a heads up they were on there way and then showed up right on time! They brought such a fun and positive energy, and they made the day go so smoothly. They were extremely professional, and when we ran into a few hiccups at the new place, they were excellent problem solvers and kept a great attitude about everything. I felt so safe with them handling all my stuff, and based on past moving experiences, I really felt like they went above and beyond. I wish I could hire them back to unpack for me haha. read more

Anton and his crew at Must Have Movers absolutely crushed it. From start to finish, these guys were the definition of professional, efficient, and just all-around great to work with. They showed up right on time, came in with a game plan, and handled everything with care like it was their own. Not a single item was damaged, scratched, or overlooked--which honestly took a huge weight off my shoulders during what's usually a stressful process. What really stood out was the attitude. Anton runs a tight ship, and you can tell his crew takes pride in what they do. Everyone was friendly, respectful, and hustled the entire time--no wasted time, no shortcuts, just solid work. If you're looking for movers who are reliable, careful, and actually make moving feel easy, Must Have Movers is the move. I wouldn't hesitate to use them again or recommend them to anyone. 10/10 experience. read more

Chingiz and Dima helped move my in laws into assisted care. They were amazing and I am so grateful for their help. Communication with Must Have Movers was easy, they reached out the night before to ensure we were still on track and on the day of was called to tell me they were running a head of schedule and asked if it was ok if they came earlier. Pricing was simple you paid by the hour with a few fixed fees. My in laws were present while we packed up and Chingiz and Dima were so polite and worked around their needs. When we arrived at the new place they helped place the furniture, even moved pieces to different spots to make sure everything fit and in the case of an armoire repaired the footings that had been previously damaged! This move was difficult for my in laws but Chingiz and Dima couldn't have made it any easier for me or them Thank you! read more

I urgently needed to find a reliable and efficient mover, so I turned to Yelp for assistance. In my search results, Must Have Movers stood out with their remarkable reviews and extensive history of providing top-notch moving services. Without hesitation, I contacted Karina, who expedited the process of scheduling a date despite limited notice. Diego and Danny arrived punctually on the morning of my relocation. Their level of professionalism was exceptional and exceeded my expectations. My possessions were carefully packed and loaded on to their truck with utmost care. Diego and Danny treated each item as if it were their own. From start to finish, they were committed to delivering an outstanding customer experience. My gratitude toward Diego and Danny is beyond words, and I enthusiastically endorse their exceptional services and Must Have Movers. read more