The staff is very friendly and welcoming. This is the only place I have taken my dog to get groomed. I've been visiting this groomer for almost a year and I really like my dogs cut every time read more

Mutt Cutts Dog Spa - Pet Groomers Near Me - Chino, California

Gave the benefit of doubt to this company due my old dog that passed away attending this groomer. My new dog has been going here for the past 2 years and job was mediocre with me constantly telling them that my dogs hair wasn't cut short enough all over especially backside of the paws and on back when I would specifically tell them how to cut it each time. I would go home and use scissors myself (3x this happened) to cut his behind and back side of his paws because it was long enough that he would pee on himself when he lifted his leg. I have an Australian shepherd and their specific breed cannot be shaved due to their double coat. I didn't want a discount, I wanted my dog's hair properly cut. When I got finally got feed up with paying 100$ just for a wash and minimal grooming job I spoke up about it but the lady at the front desk said that the groomer left for the day at 4:00 pm. She offered me a discount for next service and I expected them to do the job right and honor it since all I wanted was proper service. It comes his BIRTHDAY on the actual day and they cancel service at 6:00 am the day of his birthday with no prior notice. I then proceeded to text their number and their reply was nothing but sass instead of being apologetic for the cancellation. I did expect more than "free toothbrush and facial" when they initially offered me that already due to it being his birthday and then proceeded to say "no notes on this promised discount" and "the owner doesn't know who I am"... I honestly kept going back to due to convenience of their location being close to my house and in hopes one day they would finally do a good job. After the sassy messages on my dog's birthday due to them canceling. I WILL NOT BE RETURNING. Wish this business nothing but the best & hope they can become professional one day and provide proper service to their clients. They have lost a valued customer. read more

My 2 dogs both have issues that need special attention and are so well cared for at Mutt Cutts. I wouldn't take them anywhere else.

I'm really disappointed by this Dog Spa. I have been using this groomer for about a year. Tina has primarily been the groomer each time. I Always pay for full grooming when my pet is taken in. Half the time my dogs nails are never trimmed and his face is always uneven left long and doesnt match the rest of cut. Most visits my pets belly is shaved so close to the skin it's irritating to the dog for a week. Today, I booked an appoint for a full grooming. Within an hour they texted me a ridiculously long service agreement with like 17 lenthly provisions and requirements with everything but the kitchen sink in it. Including sections that state their service agents have the authority to make decisions regarding your pets medical care and ability to add additional services at their decrection .This contract/service agreement was so outrageous I called them back and canceled my dogs grooming all together. It appears to me that this place is trying to find any reason to charge more for services and minimize their liability if something happens to your pet while in their care. Read the service agreement carefully. There have been questionable occurrences with peoples pets during grooming sessions at this Dog Spa and as evidenced in previous yelp reviews. It appears the owners/service agents are having pet owners sign for their own benefit. Nothing in the service agreement benefits your pet or the pet owner. read more

Been taking my dog here for years. Love how they treat him and his cut. They are busy so make sure to call ahead to book

Not pleased at all! I have been coming to this shop for the last five years and never had a problem! I don't know what got up someone's ass but today the service was terrible I paid $87 for my dog to get cut and because she said he was having anxiety and trying to jump off the table it was too bad but they couldn't do anything. She didn't offer to bring him back another day she didn't offer me half of my money back I understand what I pay for but I am not pleased with the haircut or her attitude. Never will I be back here again!!!!! I don't like to deal with poor customer service and people with attitude. So basically I just paid for a bath, nails cut and teeth brushed for $87; and my dog was still wet when I picked him up full of hair and they supposedly did the D shedding! read more

Don't think I would trust this place with my pups. I tried calling to get an appointment and the phone was answered it was a short, rude "Mutt Cutts please hold", and immediately put me on hold without a response from me at all! I was left on hold for OVER 10 MINUTES and finally hung up. Called back again and got the same greeting...immediately put on hold and forgotten about. Rude customer service and doesn't seem to care about their customers... can't imagine how they treat our pets. read more

Bath and Brush for my pyredoodle. My pup came out fabulously clean and smelling fresh. Her fur was fluffy and her face, paws and tail were trimmed leaving her with that luxurious dog spa glow. read more

Spot on yet again. I live bringing my little guy here. The groomers always mail the hair cut and I can get an appointment with out much difficulty. The staff is also sweet and accommodating. read more

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Reliable and cheaper than mobile grooming service. Doesn't refuse my dog because of his heart condition. If paying cash they give free tooth rushing. Making an appt ensures pickup time within 4-5hrs. Open Mon-Sat 8-5. Recommended! read more

We are beyond excited how Mutt Cutts took care of our boys. The customer service is awesome and they were extremely helpful knowing this was their first time at the groomers. Thank you for making our boys look fabulous!! read more

Mutt Cutts Dog Spa - Our boys Kane and Abel - Pet Groomers Near Me - Chino, California

Ben came home smelling so good. He was fluffy and soft. He seemed really happy to when we came to pick him up. The workers there were kind and courteous, they didn't try to upsell me on anything even though we used a Groupon. I added a face trim for $5 and they also let me use the Yelp check in for a teeth brushing. Super happy with their service and care. Will be coming back for sure. Oh and they added a cute Lil bandana too. read more

Mutt Cutts Dog Spa - Ben after his bath and face trim - Pet Groomers Near Me - Chino, California

First visit and my baby's first grooming, we loved it! Thank you for explaining the process and answering all my questions. I like how they updated me on how my baby did throughout the grooming and the love they showed my puppy. We will definitely be back! read more

Mutt Cutts Dog Spa - Marley after his first grooming - Pet Groomers Near Me - Chino, California

I had a hard time trying to find a good groomer in the area and after trying a few different places , I was very pleased with the job they did here at Mutts and decided to make this my oficial place to go! All of the groomers here are very knowledgable and I love the fact they always try their best to give you the results you want ( in case you know what style you want for your puppy) . Heather was the last groomer taking care of Coco and she was very patient and detailed. I was very happy with her job ! read more

Mutt Cutts Dog Spa - Before and after her visit with Heather - Pet Groomers Near Me - Chino, California

Love love this place... they do such an amazing job... have been taking our Daisy there for years.

It is Mocha's first grooming in the store. He looks very happy to having a bath in this place. People working there are very friendly, and professional. We did a bath and brush, the nail, also the blueberry facial. Mocha seems very satisfied with his first outside bath experience. We will definitely go back there again read more

Mutt Cutts Dog Spa - before - Pet Groomers Near Me - Chino, California

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They do the job well towards my dogs when I bring them for either a hair cut grooming or a bathe. The prices are not bad and they are honest on what they do and recommend you each time you drop off your dogs if they see anything. Highly recommend them for your dogs read more

Pleasant and helpful customer service at the front counter and the artist herself.. I brought in a newfie for the first time. They did a great job. No complaints. I had taken the same dog to another groomer in the same city and this was a much better experience both in quality and service. read more

Mutt Cutts were so accommodating for Mylo's walk in spa services. I mainly asked for a nail trim and anal gland expression. I believe they gave him the works with a bath and cute bandana for $35; he also smells like a chai tea latte now! Lol Upon pickup, they informed me about his dry irritated skin. Although I was already aware, I appreciated that they chose to share that bit of information with me. It just goes to show how much they really care. I highly recommend Mutt Cutts! read more

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We've been a loyal customer for 4yrs now. I always call early morning to get same day appointment and luckily i always get a spot for my 2 yorkies. They always get the same haircut (summer haircut). Staff are friendly and accommodating. Tip: Don't forget to check in to yelp to get free toothbrush for your dog. read more

Mutt Cutts Dog Spa - Pet Groomers Near Me - Chino, California

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The only place I trust with my fur baby. They do a great job and they're so nice to my dog, she never comes home sad or scared. She doesn't love it, but she's also not traumatized by it. Love, love, love them. read more

Mutt Cutts Dog Spa - Daisy fresh from the groomer with her cute bandana! - Pet Groomers Near Me - Chino, California

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This place has never disappointed. This has always been my go-to for all grooming needs for my dog. Kiba always looks so good, he always leaves happy, and he smells like Lotso from Toy Story whenever I pick him up (and it lingers for a couple weeks too). They also make Sydney look like a fluffy princess. I always love the circular shape and they always do her justice. Plus for the yelp check-in for a free teeth cleaning too (and I love the bandanas/bows they provide)! Kiba is ready for Halloween! read more

Mutt Cutts Dog Spa - Pet Groomers Near Me - Chino, California

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I love bringing my Mimzy here! They're always so friendly and accommodating. They give mimzy the best cuts and take good care of her. Love the free check in perk! read more

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Brought my aussiedoodle here after taking her on a week long backpacking trip! She was matted and full of sand and dirt. Super grateful to Amanda for making us feel good about dropping her off and being informative! read more

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My dogs looked good when I picked them up. However, when I was quoted over the phone, she said my dogs which are 5 and 11 lbs would most likely be $52. She said the price ranges from $52-$62 for grooming. When I picked up my dogs, the total came out to $114. They charged my 11 lb yorkie $57 based on his size. They charged me $57 for my 5 lb Maltese. $52 plus $5 due to her hair being tangled. Btw, my Maltese was not tangled or matted. Then they charge me $1 to use a credit card. This business could have easily gained a loyal client but based on how they nickel and dime you, I'll go elsewhere. read more

Usually they do a great job, but today, my dog looked like he barely got a haircut and he had white stuff on his fur. I feel like it was a waste of $58 and $10 tip. read more

Been taking my dogs here for over 5 years. All of a sudden my dogs started exhibiting great fear when I tried to drop them off. Over the last 6 months each visit got worse. Something there changed and my dogs are extremely fearful and hide behind me and try to climb on me to save them. Last visit they were unable to finish the grooming. They didn't even offer for me to bring my dogs back to finish. I don't know what they have done to make my dogs so fearful after all these years......but for the safety of my dogs I won't be taking them back. read more

I've been taking my dog here for a couple of years and he always comes home looking and smelling great. On one occasion I had an issue with how the fur around his ears was trimmed. After being descriptive in what I wanted, it was done the next time around and the notes were updated in my dog's file. The only reason I did not give 5 stars is because Mutt Cutts won't give my dog just a haircut. The store's practice is to have you pay for a wash, cut, and all the other stuff that comes with the package--no a la carte services it seems. read more

We used Mutt Cutts Dog Spa mobile grooming for the first time. Great service. Excellent communication. The service was quick and convenient. Our pup looks great! He received a full service and the groomer did an excellent job. It was so nice not to have our dog at the groomers for several hours. We will be booking a groom again. I highly recommend Mutt Cutts Dog Spa. read more

I was super excited to take my puppy for his first grooming. The workers were very kind and patient with him and i picked him up he looked very handsome. I was very happy with their customer service although i noticed my dog scratching a lot. Way more than usual and l looked at his body and found that he came home with fleas. I've never had this problem with any of my other dogs so I'm very upset that my little guy has to go through this. read more

Mutt Cutts Dog Spa - Pet Groomers Near Me - Chino, California

Talk about the rudest receptionist ever! She should take a couple of classes on Customer Service. Also the cuts that I got is absolutely nothing like what I requested nor was the quote that I received read more

They fit us in after calling the day before and they were so accommodating. I love how my dogs hair came out! The pink dye was exactly what I wanted. We will definitely be coming back. read more

Mutt Cutts Dog Spa - Pink ears and tail - Pet Groomers Near Me - Chino, California

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Everyone complaining about how long they take has an unrealistic expectation for how grooming shops work. You have a drop off appointment, just like a few others at they same time. They don't JUST work on your pet, they're juggling baths, brushes, blowdrys, haircuts for quite a few pets at one time. That being said, I dropped all four of my dogs off at 10:30 this morning, (a German shepherd, aus cattle dog, golden retriever, and a schnauzer Mix) and they were all done by 1:30p. The people at Mutt Cutts are truly the best and my dogs have always come home looking their very best. Perfection takes time, but here they always make it well worth the wait. read more