Lowe's assigned My Dad's Plumbing. Thanks Eric for installing a glass rinser in my condo unit for this disabled Veteran. Having a glass rinser is a must for protein blender bottles is a must. read more

My Dad's Plumbing - Delta glass rinser . - Plumbing Near Me - Los Angeles, California

My mother needed her kitchen faucet replaced after 40 plus years I was extremely happy with the service I received from Matthew. He assisted me with the type of faucet I would need. He contacted me to let me know what time I could expect him to arrive. He was efficient and cleaned up as he went. He was courteous and professional and friendly. I would have Matthew back again!! read more

My Dad's Plumbing - New kitchen faucet replaced after 40 plus years. - Plumbing Near Me - Los Angeles, California

We had 3 companies take a look at our old sink. The prior owners had a bad install. Matt was the only person that could get it out.

People tend to come and post reviews to vent when they're unhappy, so hopefully this will help counteract some of that. I had no choice in this company. I contracted with Lowe's for a new toilet installation. This is who they assigned the job to. I was a little leery after reading these reviews, but decided to go ahead anyway. Glad I did. Details: I have an old house, over 100 years. I was taking out a toilet, and putting in a new one. There were no toilet plumbing issues, that I knew of. Dad's kept me informed of my appointment via text, and yes, they were a little late. But the tracker updated me. Honestly I feel like if a service person is within the hour of the allotted time, I can handle that. If they're working on someone else and it just takes longer, that's fair. I would not want them to leave my job until it was done either. AND as I said, tracker kept me informed. Once Wade arrived, it all went very very smoothly. He was very pleasant. Told me what was happening. No surprises. All done within about an hour. YES - They took away the old toilet. NO - They do not take away the box or packaging. I've never seen a repair or service person do that. All in all, an easy, straight up appointment. read more

We ordered installation of a new toilet through Lowe's and this was the company chosen to do the work. Firstly, the so-called plumber arrived almost two hours late. Then he removed the old toilet without any problem. After removing the old toilet he informed us that the bathroom floor was uneven and he couldn't install the new toilet until we had the floor leveled for fear that someone would fall off the wobbly toilet and sue Lowe's. Then he said there was mold in the bathroom and it was an unsafe work area so we needed to fix that too. It was perfectly safe for him to remove the old toilet, apparently. I checked the floor with a level after he'd gone and it is perfectly level around the toilet. Do yourself a favour and do not give these clowns the time of day. Needless to say we will be cancelling the installation and hopefully receiving a refund from Lowe's. read more

Awful company, would not recommend. The owner Joe clearly doesn't care about holding up appointments and wasting people's time. We were referred to them for a very simple toilet install through Lowe's (with the hopes of having them do more plumbing work for us going forward). They rescheduled twice and each time didn't contact us to let us know -- we were waiting around and then noticed the appointment time just changed without any notice. Called to see what happened and were treated extremely rudely. Had to cancel order. read more

Like an earlier reviewer, I didn't have a choice (bought a toilet at Lowe's; these are their selected installers). They were running a little behind and I was notified promptly. When they got here, they were fast, accurate, efficient, clean and polite. I wouldn't hesitate to call My Dad's Plumbing again (and I plan to). Definitely recommend! read more

Yep. Have to very much agree with the negative reviews on here. I'm fortunate enough to not have had this group do the actual work. Especially after reading some of these comments. They claimed my installation through Lowe's and Angi; I didn't have an issue with the long wait time for the appointment. But, then the appointment was cancelled the actual day of. So, we moved to another mutually available four hour window (I didn't even realize groups did these long windows anymore, even spectrum gives you a one hour window, but I digress). I return home from work to receive a call (at the exact start of of our window) to inform me they have to cancel. Again. Two strikes, I don't wait for three when I'm paying. read more

Had a new toilet installed today, bought thru Lowe's. Installer, Erick, was on time, polite, and efficient.

Horrible experience. First, they come 30 minutes late to the appointment which they set to be between 8am and 9am. They came a little after 9:30 am. They were friendly and fast to inspect and diagnose the problem with our water heater. After they turned the valve to flush some of the water, and after feeling the water they said the water was cold when it should be warm so the water heater needed a replacement. The water heater was not leaking water. After they flushed some water, the water kept leaking. They left, we called them and they said "THE WATER LEAKING IS NOT OUR PROBLEM " Then then called us back and left a voicemail saying that they only did a visual inspection, that they never touched the water heater. If that's all they did then how can he say that the water was cold to the touch?? and I guess I was hallucinating the whole thing since I was there when they flushed the water. They lied to me, and to the guys that we have our policy with since they are just contractors. After $85 dollars, I just got scammed. And now I have to deal with a water leakage. Thank you so much for lying to us and not being responsible for what you guys did. Trying not to used profanity here, because I have a few names in mind for them... Too bad there is no 0 stars here!! Update after they responded to my first review It's ok man!! We don't want your services anyways!!! The way I see it, you were the rude one after leaving us with a water leakage, then telling us over the phone that "IT WASNT YOUR PROBLEM" when you are the one who did it. Only after we complained to the home owners insurance, that's when you called and left a voicemail saying that you never touched anything, come man. Who u lying to?? We all know you did more than just a "VISUAL" inspection. STOP LYING!! You deserved this horrible review, actually you deserve less, but I had to leave this wonderful review for you and everyone else to see!!! And btw!! Money was not the issue, we appreciate more a good quality of work and an honest worker, not a pair of dishonest men!!! read more

My Dad's Plumbing - Plumbing Near Me - Los Angeles, California

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These clowns are rip off artists. Bought a new toilet and installation through Lowes for my rental. I think I paid $400ish for the installation. They didn't show up on the original day and had to reschedule. When they did show up, the plumber said the sewage pipe was some unusual size and said it would cost an additional $1200 to fix. Guy said he's 65 years old and been doing this for 30 years and has never seen a pipe that size before. I said no thanks, sent him home and called up a plumber I know. He came to look at it the next day, said the pipe was standard size and it only needed a new flange and would cost $450 all in. I got a full refund from Lowes for the installation and paid my plumber the $450, no issues, all done. read more

I have never had a worse experience with a repair person/vendor as I've had with MyDad'sPlumbing. My wife wanted a new faucet in her bathroom. We bought one at Lowe's. Lowe's recommended MyDad'sPlumbing. When the plumber arrived to replace the faucet, I told him the exsisting drain was fine and should not be replaced. He replaced the faucet, then he removed our drain. The plumber then tried to install the new drain pipe that accompanied the faucet. It would not fit the drain hole in our sink. I told the plumber to replace our drain pipe. The one that did fit, and worked fine, but he removed. He told me that he "damaged" our drain pipe during removal and he would not replace it. I did not see our "damaged" drain pipe. The plumber told me to buy a new, smaller drain pipe. He then removed the new faucet from our sink. I asked him to re-install our faucet that he removed. He refused, telling me Lowe's prevents him from "re-installing removed faucets." I can understand Lowe's not wanting plumbers removing components from one house and then selling the removed components to another house, but re-installing an owners component to it's original position is acceptable. I spoke to a Lowe's employee in the Lowe's Installation Group and he completely agreed with me. If the plumber could not complete the job properly he should re-install the owners own components back in place if requested. The plumber packed up and left our house. After he left I saw that we had an empty sink. WITHOUT OUR KNOWLEDGE OR PERMISSION the plumber took our faucet and drain. They were our property and if the plumber refused to re-install the faucet and drain I could have had my adult son do it. I emailed MyDad'sPlumbing trying to get the components back. The person I had email dialogues with was friendly and helpful. We disagreed on a number of issues but the dialogue was good. She would try to get the components back to us. The following day I called and a different person spoke to me. She was most RUDE and CRUDE. I got the distinct feeling, "The customer be damned, it's the company that's important!" We did not get along! She was NOT going to provide any help, support, or suggestions. I did get an email response from my first contact. She notified me that my components "were trashed" and could not be recovered. To top it all off, "My DadsPlumbing" is charging us $306.19 for providing us with an empty sink. We're disputing the charges! The sink was in working order before their plumber arrived, removed and "destroyed" our faucet and drain. All was done without our knowledge or permission! Somewhere there must be a word for that. ps: A plumbing supply house provided us with a very similiar model faucet and drain pipe. They also recommended a plumber. The new plumber installed the faucet, scraped off an oxide layer that built up inside the sink outer drain tube, and slipped in the new drain pipe. No problem! All done in less than an hour and at a little more than one half (1/2) the "MyDadsPlumbing" price of $306.19. read more

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They arrived early and was finished in no time. They didn't have the parts needed so they had to make the purchase. Very efficient and during COVID-19 had on mask wore the shoe booties I gave them. Kept mask on while working. I would use them again. As a meter of fact, I need a quote for my repipe so please contact me. read more

My Dad's Plumbing - New piping to stop the leaking from underneath the kitchen sink. - Plumbing Near Me - Los Angeles, California

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Garbage disposal removal and installation of new disposal. The technician was prompt, courteous and professional. He did excellent work and was very attentive to details. We would highly recommend their services. read more

my dad' plumbing came to my house to replace my kitchen sink faucet but the plumber who replaced it doesn't know what his doing. my faucet is leaking under my sink cabinet because he forgot to put the plumber putty in the faucet base plate. now i have to fix this problem. read more

They are either incompetent , don't care or both. I bought a dishwasher from Lowes with installation. My Dad's was assigned to install it. They called and set up an appointment. They sent me an email with the right phone number, email and physical address but wrong name and service. I called and they changed it, gave me a two hour window. They arrived two hours AFTER that window with no apology or phone call and still had the wrong order. I explained, they installed the dishwasher. Next day the screw holding the washer in fell out. I called, they came out and just re-screwed it in, I asked if that would hold and they assured me it would. 29 days later, screw fell out again, I called, left a message and emailed too leaving my name and phone number. That was five days ago and still no call nor email. Horrible customer service. Their web site states they guarantee their work for a year and it's a "family business". I would like to support family local businesses but they will never get my business again nor anyone I know. UPDATE: This is telling. FIVE MINUTES after posting I get this message , yet you didn't have five minutes to respond to me after five days? No, I was not informed your office was inundated with covid, and to shame me publicly ? Wow. Good luck. read more

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My Dad's Plumbing was arranged through Lowe's. My Dad's Plumbing initially scheduled an appointment time without first asking when I'd be available. After eventually reaching them, we rescheduled. I was told over the phone that they would arrive early (around 8am) in the official 8am - 11am window. I received a call at 10am that day saying they'd be late and would arrive between 12pm and 1pm. They arrived at 2:30pm. There were multiple disagreements during the visit about what had been paid for at Lowe's. In order to get the job done on that day, an additional 10 minutes of labor and $30 worth of materials cost an additional $225. No materials were cleaned up afterwards and I was left with boxes, trash and a toilet on my front doorstep to dispose of myself. If you look at my review history, this is the first negative review I've ever left on Yelp. I learned my lesson the hard way. Hopefully you'll steer clear and find a more trustworthy company. read more

My elderly mother had a plumbing emergency. I decided to give this company a shot being it's family owned. I believe it's crucial to support our local family owned companies, especially with everything going on in the world right now. The gentleman that arrived was very kind and understanding of the situation. After he finished the job he cleaned up all the mess that was caused from the initial leak. I was also impressed with how fast they arrived being it was a Saturday night when the issue occurred. I recommend this plumbing company because they showed up within an hour even though it was late on a Saturday. They were kind to my mother and very clean. They also gave an amazing price. read more

BEWARE of PRICE GOUGING $$$$ We recently purchased a new toilet from Lowes with the installation service provided through Home Advisor/Angi. MY Dads Plumbing out of San Dimas, CA, was the company assigned to do our installation. Sergio from MY Dads Plumbing showed up 4 hours late to do installation. After he pulled the toilet, he determined that the cast iron flange needed to be replaced, and the concrete slab would need to be chipped out and that it would cost $2800!!! The $2800 is in addition to the $338 we already paid through Lowes for the toilet installation and disposal of the old toilet. He said if we paid cash that he would only charge $2000, so he won't have to pay tax. He refused to give me that price if I put it on my credit card or pay with a check. After asking him several times his hourly rate, he defiantly refused to answer, and told me that he gets paid by the job not by the hour. I also asked if I could speak to his boss, and he told me he was the boss (he is not the owner of MDP). Sergio said if we are not happy about the cost that we can contact another plumbing company to do the work, but we live in an older home with only one bathroom, so contacting another plumber for an estimate/installation could take days. We honestly had little choice, and had him replace the flange and install the new toilet. The job took 3 hours, total cost $2,000 (cash) + $338 (Lowes installation fee) = $2,338 ($779 an hour)!!! Please note that this price does not include the cost of the new toilet, and the cast iron flange cost approx. $57 on Grainger. Also, the average hourly rate for plumbers ranges from $45 to $200 an hour (*see links provided below). I hate the feeling of being taken advantage of when we were in a desperate situation. Our experience with MDP showed that this company operates using unethical price gouging tactics when their customers have little choice but to use their company. Then once you "ok" the work, they have you sign a 5 page "Release of Liability Agreement". After our experience with My Dad's Plumbing, my advice is, if you use the installation services through Lowes, do your research on the company that is assigned to do the job before they come out, because if the job goes beyond the scope of the installation you could be at the mercy of that company doing VERY COSTLY repairs at your home. In hindsight, I should have directly called a trustworthy plumber, and have them pick up the toilet and do the installation and replace flange, and avoid the Lowes/Home Advisor/Angi installation process. * PLUMBERS HOURLY RATES - Cost of Residential Plumbing Contractors in Los Angeles, California Range: $45 - $200 per hour (plus parts and materials). See links below. https://plumbers.promatcher.com/cost/los-angeles-ca-plumbers-costs-prices.aspx https://www.fixr.com/costs/plumbing https://www.angi.com/articles/plumber-cost.htm read more

I'm a DIY type of handyman around the house, and one day I think I may have done something to my kitchen sink piping that I totally regretted. My Dad's Plumbing came to the rescue! John Acosta was very professional, knowledgeable and honorable. He was able to come to my house and fixed my plumbing problem. He even was able to troubleshoot some of the other things I had going on around the house that wasn't plumbing related. You can't find those types of people anymore. The overall service was phenomenal, and I could not thank him enough. Everytime I run into a situation where I know I'm not going to be able to do myself, I'll be contacting My Dad's Plumbing. Thanks John! read more

Our toilet was beginning to crack. They responded quickly and effectively. While installing the new toilet, they noticed an issue with the way the toilet was installed by the previous homeowner that could cause serious damage to the house. They professionally and courteously informed us of the issue and fixed it quickly and efficiently at a reasonable rate. Very satisfied with their service and work. read more

Extremely fair pricing and exceptional customer service. What more could you ask for? I will be contacting for all our needs going forward.

Look no further! You have found your plumbing company. I can't say enough about My Dad's Plumbing. The customer service is top notch and the plumbers and professional, skilled, and knowledgeable. FIVE STARS!!! read more

Very, very responsive and courteous. 100% would make them my primary plumber based on everything they did. Call was early evening on a Saturday and they got out and got the job done quickly and efficiently. Thank you! read more

I would give ZERO stars if I could. We live in an HOA and was told by the plumbers we would need HOA permission to shut off water and give at least 24 hours notice. We called HOA / emailed and they said it was ok. The plumbers came out 4 days later and said they couldn't shut off as it was an HOA deal. No one informed us of this. When we called My Dad's Plumbing, they told us it is their policy. When we spoke to the owner "Joe" he was extremely rude and said an employee notified us of it as there are "notes" in the system I told him he was mistaken as I never spoke to that person when making the appointment (only spoke to ONCE and that was 30 minutes before the plumber showed up 4 days later asking for an ETA). He wouldn't let me explain (and interrupted me several times) and claimed he would hang up on me. So as a customer telling me to "be quiet or I'll end the call" (even though I was not yelling or using profanity) and then hanging up on me is very unprofessional. Do NOT use this company! The techs who came out were good guys, it's the ownership that is pure crap! Update: Good old Joe calling someone dramatic when HE hangs up and acts like a little girl when he can't have a cordial conversation. He never apologizes in ANY of his feedback. Let me listen to those "recorded" conversations stating the HOA will have to shut off the water. SO let me hear those "recorded" conversation of YOUR staff telling me the plumber will not shut off the water and the HOA has to shut it off. Then and ONLY then will I remove this review. By the way, I am simply telling my side of the story. There is a difference between stating my side and "blatantly" lying. If that is the case, you ARE blatantly lying by telling me "Andy" notified me. Let me HEAR Andy tell me about the water shut off by the HOA. Also, you should know state laws: California's Yelp law Under AB 2365, business owners can also be fined up to $10,000 if they retaliate against a reviewer or attempt to get a customer to waive their right to post a negative review. Communications Decency Act https://thenextweb.com/news/california-passed-yelp-bill-protects-customers-writing-negative-reviews-businesses read more

Joe and his team has helped me on multiple occasions and they have all been absolutely fantastic! Drain clogs, loose sink faucets, clogged garbage disposals. We've had many issues come up lately and My Dad's Plumbing has been fast, efficient, and very good at communicating. They even have a system that texts you when the plumber is on the way to your house. These guys will be my go-to for all future plumbing needs in the Ventura area. Thank you! read more

A work colleague referred to to them after a couple successful interactions. A few months ago, they installed a garbage disposal. They got the work done efficiently, cleaned up after they finished and charged a fair price. This week, I discovered what appeared to be a leak in my ceiling coming from an upstairs bathroom - there was a 1" diameter bubble in the drywall/paint, but no stain and no obvious drips. They responded to my weekend request and quickly scheduled plumbers to come out to inspect. The ran the water a long time went back down, felt the area which was "as dry as a saltine". Not finding moisture or dripping, they thought maybe it was an old patch that wasn't done well and left without charging me. About 15 minutes later, I went downstairs and the whole section where the bubble was, had dropped and a small drip became apparent. I quickly called and the plumbers were back at my house in a short time. They opened up the ceiling and found that there was a tiny crack that was causing the leak. Unfortunately, there was also corrosion and it was in a location that requires pretty significant work, which will be happening in a couple days. They said they will minimize the amount of drywall they have to remove to gain access. I have complete faith this repair will go smoothly and efficiently based on my experiences up til now. I was even lucky enough to find out that one of the plumbers who came out was in fact "the Dad" of My Dad's Plumbing! :-) read more

I highly recommend My Dad's Plumbing. John was professional, friendly, knowledgeable and efficient. He did a great and clean job.

Needed my faucet repaired....12/23....left hanging all day by another plumber who finally bailed ....called My Dad's Plumbing and they were out to my place within an hour! Avan was professional and really awesome - even cleaned up after himself. Thank you for helping me at such short notice! read more

Requested a quote for a new tankless hot water heater to be installed. This company replied they don't do the that service?! Then why are you advertising you're a plumbing company then?? That's what plumbers do is install plumbing fixtures read more

I couldn't be happier with the service I received from My Dad's Plumbing. From the first phone call to the last handshake it was nothing but professional and courteous. My leaky tub faucet no longer leaks and just because these guys go over and above the call of duty, they also fixed the sticky knob without me even mentioning it. I couldn't find my water shut off valve so they spend some time hunting around my house to finally find it hidden away in my garage, now I can rest easy knowing I don't have to worry about any water emergencies I might have. I won't hesitate to call My Dad's Plumbing for any and all of my plumbing needs! read more

Needed a whole new kitchen faucet and John replaced it no problem. Hasn't leaked since and looks extremely clean. Extremely friendly and didn't take long. read more

This review is way over due. We sprung a leak in or kitchen and I'd been on the hunt for a few hours. I found My Dads Plumbing and figured what the HAY they were able to set a appointment for that current day in less than a few hours. The plumber (John) arrived ON TIME in the designated time frame. He assessed the leak and explained to me what the cause of the leak was. He went straight to work and was done in less than an hour. I was beyond happy I wouldn't have been able to sleep knowing the sink was leaking and just trying to figure it out as a single women. Everything was so quick and the whole company was very professional I had to refer a few of my family members and some of my friends. They were also happy with there services. I will use them in the future and if I ever have any other plumbing needs. read more

I highly recommend this business for anyone with plumbing issues/needs. Everyone I spoke with at My Dad's Plumbing treated me with respect and was extremely professional and courteous. I don't understand plumbing at all and they were able to explain everything to me in a way that I could grasp. They were upfront and honest about pricing and the timeline for the repairs. He left my bathroom as clean as when he started his work and took the time to make sure everything was working before he left. He even told me they would come back out if I had any issues. I would definitely use them again and I highly recommend that you do too. read more

I have nothing but good things to say! I have used Dad's Plumbing a few times now and they are always courteous, professional and honest. Would highly recommend them. Janice read more

Very nice people I bought 2 toilet through Lowels one was cracked the installer made an extra trip on Sunday to install it at no extra charge. This is what I call good customer service. read more

Can't speak highly of them enough! We've worked with them twice now - the first time they were contracted through Lowe's to install our new dishwasher. When it came to scheduling they were thorough, prompt, and easy to contact. Sergio was able to arrive early, and was fantastic! Great service and the experience was so good we had them come back to replace our old garbage dispoal we had been putting. Both times Sergio was extremely professional and a pleasure to work with. Would highly recommend! read more

although the technician was very nice and super helpful, all I hired the company to do was reinstall my sink after I got my countertops redone. everything was working perfectly before it got reinstalled. all of a sudden my dishwasher and sink faucet stopped working and when I called the company they told me they didn't have any availability until 4 days from that day. I went and asked my regular plumber to handle it, and when he came he said that the job was done very poorly and without checking that everything was working. when I called them to complain and asked for their help, they did absolutely nothing and just blamed me for not getting a new sink. they were useless and also had a attitude. will positively never be using their service ever again and i recommend extreme plumbing who is always on call and ready to help. read more

I purchased our sidhwasher at Lowe's This was the company that Lowes hired to do the installation. Their man came, was polite and installed it without any problems. read more