I feel bad that I didn't write a review for the 1st time I bought a car from Rod Banuelos, so hopefully this review will explain what a pleasure it was to buy my 2nd vehicle from him. My brother has bought 4 cars from Rod. I sell motorcycles for a living, and they know I'm going to grind out the best deal for myself. Juana, the sales manager told me that my last name had a lot of weight into me getting a great deal. I was being difficult because I went for a truck, and then Rod and I walked the lot, and I found 4 other cars I liked. I drove them all!!! Rod never wavered, lost patience, or said, dude, pick a vehicle/make up your mind! I picked up my 2015 GMC Sierra, and everything went smooth like silk. As a salesman, I don't want to sell you just one great deal. I want to sell you a lifetime of vehicles, and all your friends to buy from me. When I need a car, Rod has my business for life. Rod has been selling cars successfully for 17 years. What an amazing experience. Thank you My Kia Nissan! I'll send all my friends, and family to you!!!! read more

My Kia - My 2015 GMC Sierra!!! - Car Dealers Near Me - Salinas, California

Just brought a car for my daughter... Maria & Mike we're great. Explained everything to me, made the process very simple....and it was a great price!!!! read more

Took my brand new car in with a flat tire, they couldn't find the leak, put air in it. The next morning? Too flat to even drive it back to them or anywhere for air. Great first time experience with the service department. Way to go guys. UPDATE: The tire has a visible piece of metal in it. Wonder how they diagnosed that it had no leak. Unsafe place to take your car if they can't even find an obvious leak in a tire. read more

I took my car in because it was leaking oil. It was still under warranty. They said they didn't know what was wrong with it and that per "protocol" I had to bring it back every five hundred miles so they could document that it is leaking oil. I had to drive from Santa Cruz to salinas five different times for them to check the oil. Each time I was there it took about 2 hours!!! How can it take that long to check oil! After all five times the manager gavinno villa said the warranty had run out and he wasn't sure they would pay for it. This all started when the warranty was still good. It only ran out because of there protocol!! Know they say they will fix it but I have to pay 15%. I told them give me the 1,770$ I paid for a warranty I never used and I will take it somewhere I can trust! Oh I forgot to mention I took a photo of the dipstick prior to going in. It was low. He said he didn't add anything but magically it was quite a bit higher. Buyer beware of these people! read more

my father purchase a sentra last year. they did not put the tow hook in the vehicle. i went back to see if i could get one sales department try to help me but they insist to ask service depart. i ask service department and they try to sell it to me. i then went to the sales lady that help me and she said that it does not come with it and if i did not like that answer talk to the boss. i don't feel that i had to talk to 3 different people to get a simple $10.00 piece of equipment that won't leave a man with cancer stranded on the road. read more

I have been pleasantly surprised by the service department. Unlike the myth that dealerships are more expensive they are actually very competitively priced with the independent shops and the work is done right and on time. They also call with repair / service updates as well as provide rides to home or work. Service advisors James and Lionila were very knowledgeable and helpful along with Bernadette in the office (but helps with absolutely everything!). read more

All the staff at MY Nissan were very friendly and helpful. The salesman was extremely knowledgeable, let us take our time test driving and choosing the perfect vehicle, and did not pressure us whatsoever. Financing provided us many options and found us a great deal; leaving the dealership with a brand new car with no money down. The building was clean and the car lot seemed very organized. A great first car buying experience! 10/10 would do business here again. Thank you MY Nissan! read more

Daniel Irby is the best car salesman I have ever met. No push, no nonsense. He is knowledgeable, accommodating and patient, with a keen sense of humor...ask for him at MyNissan in Salinas, Ca. Really, the best car shopping experience I've ever had. read more

I have bought 7 cars here. A few for me, my mom, and my kids. Yesterday my daughter got a Optima and she loves it. The people who work here are straight up THE BEST! From the general manager all the way down to the salesman. They all work well together and I enjoy their company. It's quite a drive to get there but well worth it! I always get a good deal and no matter the situation they are presented with they get the deal done! Love these guys and would not go anywhere else. If I'm in the area I stop by just to say hi! Get to know these guys they are so fun and will not waste your time or money.. I can't wait for the new Titan to come out! I'll be back to get that!! read more

Bob Mannix made a stressful experience less stressful. The ability to pre-apply for loans through the dealers website really helped so I knew that I had a source of financing and wouldn't waste my time with a down sale into a vehicle I didn't want. I knew what I wanted and for how much, and Bob Mannix made it happen. At last, everything fit my budget and now we have our first new vehicle. read more

This is both a review of the Sales as well as the Service Department. My daughter took her Kia recently there for an oil change, she had an appointment yet still had to wait over an hour to get even started, then the shuttle that was supposed to take her was late for over an hour as well, not good. But in the end, her service was done and she probably will be back. Maybe they were just slammed at that day.. Sales Department: We were in the market for a specific Kia model and contacted them through the True Car buying program. We ended up buying a car from a dealer who was a lot closer to us, but MY Kia was great in working with us, getting us quotes, emailing back and forth. Mary Ellen was quick to respond to any questions, thank you for that! Even though we ultimately didn't buy there, I would recommend them for any car purchase. read more

I found Bob Mannix through the internet. I knew exactly the car I wanted to purchase and how much I wanted to spend, and he made it happen. He was patient, thorough, worked numerous deals so I could pick just the right one. We test drove many cars that day because he didn't want me to have any doubts. When I came in to pick up my car, we went over all of the features and what they do. I have absolutely NO buyers remorse! Not even a little. I had a horrendous experience at Stevens Creek Kia the day before (misogyny much?!) Bob restored my faith in car buying. read more

The best and most friendly staff in town! They are very courteous and make you feel at home. The staff is very knowledgeable and they are more than willing to not only save you money on your new car, but they want you to leave out the door with the thought that you can ALWAYS come back to Nissan for the best customer experience!!! Any questions, comments or concerns, they are there to help you! I highly recommend this place! read more

Don't bother making an appointment at this place because no matter what you will be spending hours here waiting. My sister had an appointment to get her car serviced at 9:30 and we have been here for just about 3.5 hours and are still waiting for the car. We checked in an hour ago and they said the car would be ready in 30 or less minutes. Horrible service. Do not recommend. Plus they ran out of drinks and stuff so we had to wait thirsty and hungry. read more

my father and i have bought four car in total with them. we always get good prices for the cars. however, the finances department is were we seem to have a problem. They well sell you Gab insurance and Red Alert which to be honest its something nice to have. however, when you cancel it, like in my case, my car got paid by the insurance so i didn't need to use it, so i called to cancel it. they send me a form to fill and send back which i did and that was all. haven't heard anything from them. i have called, left messages, left voice and nothing and when they do answer they say they well call back, and let say, i been waiting for three weeks now. in my dad case he was charge twice for the same gab insurance and he went over to get a refund for the extra one he paid and let say it been more then a year and he is still waiting for the refund. i was planning to buy a new car since mine just got totaled but because of the experience I'm having I'm differently not buying there again. read more

It's too bad that they think they need to be rude and insulting to be able to sell a car. I think they only want to sell to the Mexican population, guess I am the wrong color! Guess I'll drive to Gilroy or Monterey, would never go back there. read more

We bought a 2016 Sorento on March 28, 2016. Very happy with the car. But no-one could find a second set of keys. It took SIX WEEKS to get a second set of keys. The set was not complete, no auto engine starter. Informed that only one comes with each car. Is that true? Of course no-one called me on Monday to let me know. So no only two stars. read more

Oh MyKia!! My review is a follow up on Darlene E. M's review. Last thing was we were told only one auto start remote comes with the car, um sorry I call BS! I have a truck with auto start and I have two. No one called us, after finally getting the second regular key, and to my knowledge they were supposed to. So I finally texted both of our salesmen. Later that day or the following day I received a call from the parts department. I was curious to know if anyone would have contacted us if I hadn't made a move. My guess is no. So I chose to get the auto start now instead of waiting, considering one key was lost and then it wasn't ordered for two more weeks etc. So as I type this I'm waiting for them to program the key (45 minutes now FYI), James comes out and asks if I have the other auto start remote. Well no of course not! Why would I?? Apparently if they program this auto start remote the other won't work?!?! Wth?? It's seriously the most ridiculous customer service I've ever received. I should have been told on the phone to bring the second set with me. I'm so thoroughly disappointed with this dealership. Love the Sorento though thank goodness!!!! read more

Found a perfect vehicle for a great price. Sales rep Alex was not pushy and very professional the entire way through. I've bought cars from different dealers and My Nissan ranks in the top 5. Will recommend to friends and family! read more

i have wanted a kia soul for many years now. i went to my nissan kia in salinas. frank vasques helped me and was so wonderful. the whole staff was actually just wonderful. the really gave me a generous deal on my 2014 kia soul. they took good care of the car and it was like brand new. frank had it detailed for me even that day just to freshen it up. it was so easy to buy a car there. i would be so comfortable sending anyone to buy a car there. wonderful experience. thanks frank vasques and your staff at my nissan kia in salinas auto mall. joyce hauer royal oaks,california read more

I had one of the best deals experience with Rick and Brian, awesome customer service and the way they work for me was unbelievable. My wife and I we start a purchase process around 10 am and we where out a couple of hours later, was quick and simple. I'm very happy and I will highly recommend this place to get your next vehicle. read more

Great job!! Third time at this dealership for service on my Kia. These people are very professional, they do what I ask, dont try to SELL me, and they get me out in a timely manner. I want to thank Jess the service guy, I was strapped for time,he got me in and out ASAP!! I will tell my friends read more

Don't get me wrong, three stars is not bad. I did not buy from here, but I had a decent experience. I showed up with my Sentra SV, looking for the Sentra SR Turbo. Was greeted fairly quick, guy asked what I was looking for, pulled it out and let me drive. Took it out for the drive, and I asked quite a few questions. Salesman was honest with me when he didn't know the answers, which I appreciated. No lies or gimmicks, which usually is a good way to judge if you will get ripped off or not (ask questions you already know the answer to, if they lie or say things that are incorrect, steer away). Parked the car, told the guy that I honestly didn't feel that the extra 50 HP is worth the money, and he was okay with that. I thanked him for his time and left. I did appreciate that he did not push me to buy the car, the silliness of "You work so hard, reward yourself" kind of attitude. He simply understood, and we didn't waste each others' time. I truly appreciate that from him. However, I can't put more or less stars unless I purchase from here. read more

I went in to My Nissan back in June with no intentions of actually purchasing a car that day. I explained to the salesman Daniel Irby what my price range was and what I could afford for monthly payments etc. I loved that he actually listened to what exactly I was looking for and he wasn't pushy in any way whatsoever. I was very impressed. I found a Nissan Altima that I absolutely fell in love with. It had low miles and was in my price range!!! I was able to leave that day with the car, my first car purchase all on my own =). The finance rep worked pretty hard to get me approved with payments I could afford. Everyone there was so helpful with the whole process!! Now I take my car to the service department for oil changes and tire rotations and they're great everytime. The last time I went for an oil change I asked for a tire rotation as well, but they didn't do the tire rotation because it wasn't needed quite yet. I love that I can trust them to do only work that is necessary as I am a woman and know nothing about cars! Car dealerships usually have a bad rep, but My Nissan has been fantastic since day one. read more

Bob Mannix made leasing our new Soul a cordial, pleasant experience. He's relaxed, professional and prompt to respond to questions and was a pleasure to deal with! read more

I worked with Joel Serna on the purchase of my vehicle and he was excellent to work with. Joel is very knowledgeable and thorough. This was the best car buying experience I've ever had. My experience with Finance was also excellent. read more

I had a bad experience 3 hours from home in Folsom Ca with my 2007 Nissan frontier. I was driving near Salinas and my clutch completely went out. I had to get it towed somewhere so I got it towed to My Nissan Kia in Salinas without any knowledge of the dealership. When I arrived at 6pm on a Friday night service was closed and all the local rental car places were out of cars or closed already and I had to work the next day at 9am 3 hours from Salinas. I finally went in to drop my keys with the receptionist and find a hotel. She promptly informed me I could rent a car from them if I was leaving my car. This was a huge help!! She was extremely helpful. My next experience is with JEZ in service. He was VERY thorough and professional in helping me get my truck running for the best price. I was a little skeptical of the dealership but his knowledge and consistent updates left me with a great feeling. I picked up the truck $2200 later and drove to Chicago a few days later.....and made it lol. JEZ is awesome and super professional. read more

We've gone to get an oil change here 3 times now. Everything went fine on the first visit. The second time we waited in the lobby 30 minutes for the shuttle. No one came in to let us know any updates. We went outside to walk around and saw the shuttle about to leave until we asked the driver if we can get a ride. The third time the same thing happened with the shuttle and they didn't add the car wash to the service. We had to ask them to do it. This is very disappointing since this is the closest dealership but the service is not great. I hope they fix their communication between the advisors and the shuttle drivers. read more

Mike Levine is a great sales guy to deal with! Low pressure, friendly and informative. Purchased our new Nissan Frontier with no problems or last minute changes. SO MUCH BETTER than other places we looked. I will definitely purchase here again with Mike as our salesman. read more

Purchased a used Kia Cadenza and had great sales experience with Jose Barrera. Was really helpful and him and GM Brian did everything possible to get the deal done. If you are looking to buy a used or brand new vehicle gives these guys a chance. Thanks again Jose and Brian for your great service. read more

This review is for the maintenance department I own a 2014 Infiniti and was taking it for my regular oil change because it was more convenient for me to take my car there instead of driving it to Infiniti in San Jose where I purchased my car. I figured taking it to MyNissan for oil change would be better than taking it any other place due to the fact it's a dealer with certified and experience employees. I been going to MyNissan since I've purchased my car and recently took my car to Infiniti in San Jose for a recall and they told me my car has been leaking from the rear differential for a very long time and that it was the worse they seen .. I got super upset because my car could've broken down because MyNissan never told me what was wrong with my car after all the times I've taken it for service.. I pay more for "better service" and these people don't do there job correctly.. Never again would I take my car to MyNissan for service, and they call themselves professionals. People don't be fooled and trust MyNissan in Salinas for good service. read more

After searching at various locations, I finally settled to buy at this dealership. Nice and friendly staff will recommend to anyone who is looking for a car to go here! They are not pushy at all and will let you look at any car and test drive all of them if you like lol.. read more

My Nissan Kia has the best Customer Service ever. This cover the Service dept. for Oil change visit it start there. They are all the best and very professional I will recommend any and every one that I come in contact with to go to My Nissan Kia in Salinas, CA they are the best. read more

Waited more than 3.8 hours for oil change. Asked what status of my vehicle? The employee's reply was, "Do you need a ride somewhere?" I am thinking that's all you have to say! Poor piss poor customer service. read more

i went into the My Nissan dealership in Salinas and i have to say that i have never been greeted and welcomed in any business ever then i was at My Nissan. I was just there to look around and i was Greeted warmly and i was allowed to look around without having someone on my back. The lady at the the front desk was very inviting and she answered all of my questions and if she didnt know she asked. I hope i grabbed her card ( i hope its hers) Bernadette Cabotage. If you go in to My Nissan ask for Bernadette, very nice girl followed by a Very Pro staff. read more

Thanks for the CAR!!! Daniel the sales consultant was amazing!

Kind. Answered questions. Unfortunately estimate for same day service even if parts would be ordered was incorrect. I wish that recall parts could be ordered when I made the appointment two weeks before but I understand that perhaps people don't show up for their appointments all the time. Still, it is difficult for me to wait for the car for most of a day--not sure I'll be able to do it again. Waiting for promised follow up call when parts come in read more

the worst place you can buy a car, the salesmen was a total freak, we were deal with price , just he said if you dont like go somewhere else, OMG , I got on shock, I dont recommend this place at all read more