I was recommended to MyPorter by a neighbor of mine, saw their truck in the driveway and asked who they were. For context, I was putting my house on the market and it sold much faster than I thought - leaving a 8 month gap between close and when our new house (new build) would be completed. I needed packing, moving, and storage and brought them in for an estimate. These guys are Incredible, their estimation person came to our house (5,000+ square feet) and was very personable and thorough but above all else, HONEST!!! We were concerned about cost and they were competitive with all the other quotes, but the estimator insisted on a few features for the move - chiefly around move strategy (breaking it out over 2 days) and certain materials that would be essential to successful completion of the move (mattress bags, tv boxes, packing paper....etc...) but would add a bit of cost for the total. We resisted, and the response we got was that they would turn down the business, despite being highly lucrative, if we didn't do it the right way. BLEW me away, the other estimates cut as much as we asked without any push back. We chose them and couldn't have been happier....the packing team was filled with a bunch of grizzled vets, all at least over the age of 40 and coached us on items we were packing ourselves...and did a phenomenal job of packing our china and ensuring the safety of an antique china cabinet with a ton of glass. The move team, headlined by Rich, was a mix of older experienced supervisors and young guys, they came in on the lower end of the estimated cost range and I felt very comfortable having them in my home. Fast forward 8 months and all my items have been delivered as good as new. On something this large I would have expected a few nicks and bruises here and there but honestly I haven't see any (we'll see in a few months). Overall just can't say enough about this great company....we were really nervous going in to this process but they exceeded our expectations! Thank you MyPorter! read more

Update: I received a call from John and he went above and beyond to make this right. He was very courteous and apologetic and assured me that they will be making sure the gentlemen who helped me move get the appropriate training. Additionally he refunded more than the extra time over the original estimate which I very much appreciated. No complaints about their pre- and post-service responsiveness! Original Review: I was very disappointed by my experience with these movers. The only good things I can say are that they called 3 times to tell me they would be late and the two guys who came were polite. They arrived 40 minutes later than the arrival window of 10:00-12:00 and were already talking about how worn out they were from their first job that day. The estimate to load my furniture was 2 hours and since everything else had already been moved I fully expected to be done in less time. The guys were extremely slow, took long breaks between loads, had not brought water or eaten lunch before coming over (despite the 12:45 pm arrival). They mentioned several times how hot it was, how worn out they were, how long the week had been, etc. The job ended up taking 3 hours and 15 minutes and they also had to stop for lunch in the middle so the move that should have been done by 2:00pm at the latest lasted until 4:30. I was also extremely disappointed in the care that was taking with my stuff. I watched them drop 2 loads of boxes (while I was helping move the entire time) including a box labeled "All Breakable" that had my antique teacups, and the box of my linens so my sheets were dropped in the mud. At the end of the time when I had to tally the bill with them no effort was made to acknowledge all of the time wasted or lack of care. Instead they told me where I can leave a review to get $10 off so now I know why there were so many good reviews for this company. I did not leave one at the time to get the discount since I did not want to hold them any longer detailing all of these issues. read more

I wrote this in March, but for some reason it disappeared, so I'm writing it again. What an excellent service! My son attends Georgia Tech, and was home on break when the directive came through that they would be continuing their semester at home due to the Coronavirus. We live in Michigan, but still needed to vacate his dorm room in Atlanta. I found MyPorter on Yelp, and went to the website. I was then directed to John F. in sales who was very polite, informative and answered my questions thoroughly. We were planning to drive to Atlanta to empty my son's room, but John informed us that they would be able to enter his room (with my son's permission), FaceTime with us for any directions, and then store his items until he returned to campus in the fall. They also offer services to deliver his items to his dorm room in the fall. The movers (Seif and Ezekiel) were on time, communicating with us at every step. They FaceTimed us upon entering his room, asked us what items to ship home, took pictures of the items in the room, and then again when everything was boxed up. They showed us the room when they finished packing so that we knew everything was all set. They were very polite and efficient. I would highly recommend MyPorter and will certainly use their services again! Addendum June 4, 2020... I recently had the occasion to contact the MyPorter customer service department and spoke to their representative, Victoria. What a wonderful person to deal with! Victoria listened to my concerns and was able to resolve my situation immediately. She was pleasant, knowledgeable and answered my questions with confidence. MyPorter should be proud to have an employee of this caliber working for them! read more

"I WILL TOSS YOUR SHIT OUT ON YOUR FRONT LAWN, NIGGER!" - John O. Foshee This is what the OWNER of MyPorter had to say to me once I answered the phone. John immediately hung up the phone after threatening me on the phone. This was his response to me, after I spent several days trying to schedule a delivery of my items. I have stored my items with MyPorter for over two years and hated EVERY moment of it. MyPorter has been the WORST company that I have EVER conducted business with. John is a racist, bigot who enjoys CONTINUOUSLY disrespecting and intimidating women of color. MyPorter IS A SCAM!! They take your money and give you hell when you try to get your belongings back. They say that they are accredited by the Better Business Bureau, but guess what?! THEY ARE NOT ACCREDITED BY THE BBB DUE TO SO MANY COMPLAINTS! This should show you what type of shady, racist company John is running. Save yourself the headache, disrespect, and the financial loss! There are BETTER companies out there that will treat you with common decency and respect. That company IS NOT MyPorter. I fell for the low price and "good reviews" too, but it's ALL LIES!! DON'T GET SCAMMED BY MYPORTER LIKE I DID!!!!!!!!!!!!!!!!!! read more

What an excellent service! My son attends Georgia Tech, and was home on break when the directive came through that they would be continuing their semester at home due to the Coronavirus. We live in Michigan, but still needed to vacate his dorm room in Atlanta. I found MyPorter on Yelp, and went to the website. I was then directed to John F. in sales who was very polite, informative and answered my questions thoroughly. We were planning to drive to Atlanta to empty my son's room, but John informed us that they would be able to enter his room (with my son's permission), FaceTime with us for any directions, and then store his items until he returned to campus in the fall. They also offer services to deliver his items to his dorm room in the fall. The movers (Seif and Ezekiel) were on time, communicating with us at every step. They FaceTimed us upon entering his room, asked us what items to ship home, took pictures of the items in the room, and then again when everything was boxed up. They showed us the room when they finished packing so that we knew everything was all set. They were very polite and efficient. I would highly recommend MyPorter and will certainly use their services again! read more

My experience with my Porter has been very professional from the beginning. I had previously been scheduled with another company for pick up when I was moving, however the company canceled at the last minute. I found My Porter online and called and spoke with a very friendly gentleman. He was able to get me in schedule rather quickly, like within a couple of days. They came and picked up my things. Everything was packed very securely and neatly. They finished my two-story town home in a very timely manner as well. I've been storing with them for about 6 months. They've been great to work with. They have a convenient online system that keeps track of your inventory and also allows you to update your payment information. The system also allows you to schedule your delivery when you're ready for you items to be delivered. Also if I need to call in regarding any payment issues Nancy is always very helpful with getting me taken care of. She's very professional and prompt. My overall experience with them have been great and I would definitely recommend their services. read more

MyPorter made my move so easy and less stressful. As a female with zero muscles and heavy furniture I was worried about how I would get my items to storage. After googling multiple storage options I ran across myPorter. I was a little skeptical at first as it was a fairly new company with only like two reviews. I called and I believe I spoke with Robert and he assured me they weren't scammers and he explained to me that they were a new business and how they got started which eased my worries. I then decided to go with them and I am so glad that I did. They came on time and loaded up the truck with my items and made my move so easy peasy for me. Not only are they super cheap and affordable they are also great with their customer service. They also deliver your items back to you. I cannot express how happy I am I ran across myporter and that I chose them for my storage needs. The process is easy itself and affordable. Anyone I run across that's moving I make sure to tell them about myporter. These guys are awesome! read more

Really impressed with MyPorter. The team came out to pack up my place in preparation for moving tomorrow. They were courteous, respectful and handled even the smallest items with care and concern. Hopefully this is the same crew who moves me tomorrow. They were a lot of fun and kept me laughing! I'd definitely recommend MyPorter for moving and packing and will use them again should the need Updating with even more kudos for my move team Monday. Dallas, James and Jordan were phenomenal. These young men are so respectful and hard working and you can tell they take absolute pride in their work. A special shout out to Dallas who is a natural born leader and has the respect of the other members of the team. I hope MyPorter leadership continues to invest in his long term success with the company. I'll definitely recommend MyPorter to others who need moving services. read more

I have been helping my parents to downsize their life in recent weeks due to my Dad's deteriorating health. This involves moving whatever salvageable equipment we can from his old warehouse space into storage until we can sell it. Without getting too involved in the back-story, Demetrius and Junior showed up and were beyond gracious and kind to us both. Our move, as it turns out, is going to be a bit more difficult than we had anticipated and Demetrius made arrangements to come back the following week when we will (hopefully) be more prepared. I was very impressed with both of them. Soooo nice! I've had some terrible experiences in recent weeks - getting my folks situated in their new life. But experiences like the one I had today renew my faith in people. p.s. Stephanie, who scheduled my move was awesome to work with as well! Thank you guys so much!! read more

I created an account and schedule my pickup in less than 15 minutes on myporter.com. 1-2-3. That's it/That's all. Within 24 hours, their rep called to get a brief inventory from me and to ensure I selected the right size unit. Again...1-2-3. That's it/That's all! Then,....Wait for it, wait for it...It got BETTER!!! The day of my scheduled pickup of 9:00 AM-11:00 AM EST, the movers called and asked if they it would be convenient for them to arrive early!!! YES...E-A-R-L-Y. The best experience ever. Malcolm and Thomas were early, the truck was clean (inside and outside), they worked fast but gently and carefully handled my property. They were considerate of my neighbors and used their inside voices, even when outside. The was amazing! Thank you myporter.com and a special thank you to Malcolm and Thomas! read more

I had Aaron and Fred arrive to take care of us. Both exceptionally personable guys, and they were both quick, confident and decisive. We had a few items that were both unwieldy and what I can only describe as OVERLY heavy (I built an oversized king size headboard out of reclaimed wood and a large wooden bed frame as well). Fred and Aaron had it down our reversing staircase (another technical challenge that would have seen Ross screaming to pivot more and more aggressively) with ease. Our pressed board shelving unit from Ikea was another whopper, but they got it down without harming the plaster walls of our early 1900s home, a feat in itself. Courteous, professional and quick, I had an experience I would recommend without any further consideration. read more

First off let me say this is a BLACK OWNED business and they have set the bar very very high!! After being referred to My Porter by my sister Ivana, I would honestly say that it was the best decision I've made with this move. From the beginning while speaking with the receptionist Nancy everything went smoothly. She was very polite and helpfulI. We we were assigned three Porters for a three hour time slot and they were awesome!!!! They were punctual, fast, organized, friendly and extremely professional and we would just like to give a special thanks to Ben, Cooper, and DJ, you guys were amazing!!!!! If you decide to go with My Porter request these guys, I promise you won't regret it!! Thanks guys for all you've done!...#Jesus&Samiah read more

I'd give 6 stars if I could. I discovered MyPorter online as I searched for a place to store my daughter's college stuff over the summer. I kept thinking ..."this seems too good to be true - what am I missing?" As it turns out, it's even better than I imagined. We're now using them for our second year and my daughter says that her friends are "totally jealous" when they're boxing, lifting and schlepping their stuff to distant sketchy storage units while she simply puts her stuff in MyPorter bins, goes online to schedule pickup and then stands back while they load it up. Then, ready to return in the fall, she schedules the drop-off and boom! it magically appears again. The MyPorter concept is brilliant and their people are so nice! read more

Great service by My porter movers - Rico and Kemp. They showed up on time and called me on way to give me ETA. They had all the equipment ( dolly, tape, tools, etc) to move a refrigerator from one house to another. They had to take off the door at one house plus handles off refrigerator but still didn't fit. Even though looked like it would fit thru door - Recommend measuring first. Front door was wider but up more steps. They put door and handles back on. They directly followed me on 45 min drive to other house to unload, remove another door, etc. Nice guys. I would use the service again as few companies do small jobs plus they have good communication thru process. The billing on credit card was correct as well. read more

I would definitely recommend the MyPorter service. My movers Nick and Devin did an amazing job helping me with what I consider one of the most painful processes, moving! They brought all the supplies needed and more. I was surprised at first when I saw they only had a van to help me with all of my stuff but they were able to neatly and safely pack all of my boxes and furniture and then transport it to the next location. My favorite part about using the MyPorter service outside of their skilled and professional movers is that they pack, record, transport, and store the other items I wasn't taking to my new home. Excited to use them again in the future and would recommend them to anyone! read more

Recommended by my lender at the Leonard Mortgage Group, they saved me HUNDREDS. My initial estimate was for $800 which I thought was amazing until I received a quote for $165 to pick up & even store for the first month if I needed to.. $635 saved... wow. Plus, the movers who came and loaded up the moving truck were quick & knew what they were doing. Besides them bringing the wrong sized truck, communication with getting ahold of someone in "corporate" or head office was the only issue. They may be just a small company it seems, but they are in the industry that requires rapid pace. All in all, great! I would recommend them to anyone looking to move and need help with a tight budget. read more

I must say for starters that My Porter was a god send for me and my husband. I have moved several times in my life and I must say this was by far the best move that my husband and I have had. The my porter crew that showed up to move us was David, Fred, Rico, AJ, and Mark and they were all phenomenal me and my husband couldn't ask for a better crew to move us. They were fast, efficient and went above and beyond my expectations to make sure our things were moved properly with care. All I can say is they deserve 10 stars if there was such a thing they were awesome and I appreciate My Porter for making our move very smooth and less painful and stressful. read more

I must say for starters that My Porter was a god send for me and my husband. I have moved several times in my lifetime and I must say this was by far the best move that my husband and I have ever had. The my porter crew that showed up to move us was David, Fred, Rico, AJ, and Mark and they were all phenomenal me and my husband couldn't ask for a better crew to move us. They were fast, efficient and went above and beyond our expectations to make sure my things were moved properly with care. All I can say is they deserve 10 stars if there was such a thing they were awesome and I appreciate My Porter for making our move very smooth and less stressful. read more

Before the day of the move, I had very good and helpful conversations with the Porter team members who guided me every step of the way as to how the process is going to take place. They answered all my queries patiently and sincerely even on repeated calls. On the day of, three members arrived on time as promised and delivered their services with utmost satisfaction. They took things out of the house in a very organized and smooth way. Extremely sincere, hardworking and professional group. You will never make a mistake if you choose MyPorter for storage purposes. They will be my first choice if I need to store anything again. read more