1. Nail Lab

    1. Nail Lab

    0

    Raleigh, NC

    Nail Lab

    3.5 (65 reviews)
    Open 9:30 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    50%

    Services - Nail Lab

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nail Lab Photos

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    Recommended Reviews - Nail Lab

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    Reviews With Photos

    Leyla M.

    I had a pedicure and gel manicure done on October 9th for a wedding on Oct 11. My nails didn't even make it to the wedding. I reached out this week to the staff to let them know. They offered to redo them or give me a $10 credit for my next visit. I told them a couple of times that I didn't have time to take to come get my nails redone but also that the nails were for an event that they didn't even make it to! and a $10 credit towards my next visit? extremely disappointed in the follow up service. I asked them to refund my nails only as my pedicure is still fine and I don't want to take tip away from the tech, but they just stopped replying. I was hoping to resolve this without writing a negative review... but here I am. This place came highly recommended and although I had a decent day of experience, i'm extremely disappointed that my gel nails didn't last 2 days and i am disappointed in their customer service. be cautious when coming here. I don't think i'll ever visit again.

    Love the Halloween decorations!!
    Natalie G.

    Came here for the first time with a friend and at first glance it's very upscale fancy, (love that) the prices are actually worth every penny!!! I got the detoxification pedicure and it was pure relaxation!! The scrub, the foot rub, and the hot wax was amazing!!! The staff is very friendly and welcoming!! I loved how clean the salon is and everything feels very upscale!

    Samantha R.

    Another awesome experience. This time I got a fill-in and shape change. I am truly an almond shape girly. This Blood Moon color is perfect for October. Thanks to Tammy, she was quick and so sweet!

    Pedicure set up
    Amanda K.

    I loved this place! It was so lively and all the tik toks of people nails I've seen have looked so cool. I just got the champagne pedicure. It was really enjoyable and I loved getting the candle wax poured on my legs! I was really afraid it was going to burn at first lol but it was a good temperature. The only reason I'm not giving it 5 stars is because I watched a video of this pedicure being done and it was supposed to include getting massaged with those sticks with balls at the end (sorry I have no clue what they're called) and they brought them out but never used them. For $75 before tip, you'd hope they would do all the things they should be doing. I will probably go back and try a different pedicure at some point

    The service was nice ,but a day after getting a pedicure two of my toes had already peeled it was 85 dollars just for the pedicure I expected better quality

    Full set
    Lauren J.

    I got the espresso pedicure and a full set. The pedicure was amazing and well worth the money! My nail tech was wonderful-I didn't catch her name or I would give her a shout out, but she recreated my inspo picture perfectly. I'm definitely going to be back!

    Pedicure
    Ashley J.

    I got the unlucky draw. My pedicure service was subpar to the services provided around me. Really disappointed

    Cocktail Bar
    Maha S.

    $58 for Gel Polish Change for Hands and Feet! $28 each!! What a great deal. This place is so beautiful and has such a nice and clean, aesthetic and to make it all better. It has amazing prices. I came in for a polish change for hands and feet and I was out within an hour and a half for both ! Will be returning!!

    Brandy D.

    I got there at 9:30 and they took me right back. I wanted gel x nails. My tech was friendly and fast! I was out in an hour!

    Cracked

    I got my nails done around 2pm and around 7pm same day my nail cracked open because it seems he put too much top coat on and didn't allow me to cure it long enough. I am so frustrated because this takes time out of my day when I have to go back and get it fixed. it was definitely a rushed manicure and I hate that I have to go all the way back here to get it fixed. but it'll be my first and last time here for sure.

    Ravina P.

    Such a great experience getting champagne pedicure and drinks are yummy! I highly recommend to come, came for my birthday!

    My personal nail was in tack it's just the this acrylic broke on 4 of my nails.

    Nice place but they don't honor their point system so you can get additional amenities. The workers are mid in customer service and technique. My nails broke on multiple occasions and Im a stay at home mom. The last straw was my eye lash extensions for the 2 time came off juat by touching them. One thing I lean u gonna find a way to pay them.

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    1 month ago

    Unfortunately, the lavish pedicure was not worth the price. The entire pedicure lasted barely over 20 minutes.

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    4 months ago

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    2 months ago

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    10 months ago

    Amazing experience!!! I had the champagne pedicure and I will be back!! Excellent service and top notch location!!

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    1 year ago

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    1 year ago

    Perfect shaping and super fast. I love the drink and the salon is a vibe. I will definitely be back

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    1 year ago

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    1 year ago

    Flashy place but worst pedicure I've ever had! Very rushed and no massage .... Went here for luxury and got disappointment instead

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    Page 1 of 2

    Ask the Community - Nail Lab

    Review Highlights - Nail Lab

    Sara does a fantastic job on both acrylic and gel x nails.

    Mentioned in 3 reviews

    Read more highlights

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    I've been coming to this location for yearssss now! I used to get my eyebrows and Brazilian with…read moreBariah but she's no longer there, now I go to Karen and I'm always satisfied when I leave! She's quick, cool to talk to & she does my brows exactly how I like. Karen is very professional and she's so quick, I don't really have time to feel the pain - lol! Their prices have increased over the years for the services and products, but I think it's worth it. So much so, that I've seen other places charge a little less, but I continue to come here because I know what to expect! Plus, if it's your first time and you're a NC resident, you get the special free - which is a free service if you book online! Cool, right?! You can book online or by phone, I never really wait long once I walk in & if you need to reschedule, it super easy! Place is clean too!

    I called European Wax Center last week to book an appointment. Whomever I spoke with booked my appt…read moreand told me she would see me on the 4th at 8:30am. So guess what I showed up at that time. The lady looked me up and she asked my information and guess what I wasn't in the computer! I was starting to get very upset and frustrated because I know for sure that I booked an appointment. The lady checked the computer for both locations and I wasn't in neither of them. So, I walked to my car and spoke with the lady at the falls location and she told me that normally they send a confirmation a couple of days before and I never got that which tells me that the lady never put my appointment in the computer. It was a waste of time. They were both really professional and nice but I don't like when my time is wasted. So, my suggestion to you make sure that you call them, get the name of the person you spoke with, make sure they have all of your information and send you a confirmation email. I have attached a photo of the phone call I made to them last week to book my appt!

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Nail Lab - othersalons - Updated July 2026

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