Plenty of seating on Sunday afternoon! Comes out fast, but tastes reheated. The xiao long bao had mushy (though thin) skins and indifferent flavor. The crispy bottom pork buns are ever so slightly browned on the bottom, and there is very little filling and flavor, mostly mushy bun. If they're going to be reheated fast casual, they need to rethink their menu. Advertising as a XLB place... Maybe other dishes reheat well, but not this. read more

The spicy wontons were good, but not spicy at all. I wanted to like this place really badly but the scallion noodles were so flavorless that I can't get over it - I had to pour leftover sauce from the wontons over my noodles to give a it a little more umph. The wait was not bad - the hard part will be scoring a seat especially if you're coming in peak hours. read more

I stumbled on this humble store and ordered noodles and some soup dumplings for take out though they have a nice modern casual dining room too. About $25 feeds two, and is over the top in taste and texture. In addition squeaky clean and modern with a high tech ordering system. Loved the music and the water while I waited a whole 7 minutes. The packaging kept ingredients hot and separated until I was home. Result at home was perfect and nothing was soggy just as the chef intends. What's worse then soggy noodles or limp dumplings? Nothing shabby here... top notch. Made my trip to Boston complete! See you next time! read more

Nan Xiang Express - #WarmthFromWithin - Shanghainese Near Me - Boston, Massachusetts

Really good food, fast service and great workers. I got the soup dumplings and noodles and it was amazing.

I thought it was tasty and warm. I got the veggie dumplings. Took 15 minutes to come out. Not the best dumplings I've ever had, but pretty good. Been a couple times so I like it enough read more

Nan Xiang Express - Shanghainese Near Me - Boston, Massachusetts

Very cute restaurant in Chinatown. Good dumpling soup options! Food was good but didn't really justify the price. As well as the wait time is a bit scattered so we finished eating by the time the rest of our order came out. I wouldn't fault the restaurant for it but this is definitely a casual only spot. I wouldn't come here to impress someone with food or quality but if you're just hankering for soup dumplings than it's certainly a great pit stop! Would love to see more variety in flavoring or sauces. I wouldn't go out of my way to come back but I wouldn't refuse to return here either! read more

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Pork Soup Dumplings I'd give it a 3.8/5! Size of the soup dumplings was way smaller than I expected though, but the broth was light and flavorful and overall the dumpling is pretty solid. I just wish the dumpling itself had more pork filling and soup inside to make up for the dumpling size and just give something more to it. As for the Beef Fried Rice Cakes, it had the potential to be really good if all the sauce at the bottom really stuck to the rice cakes. The sauce was liquidity so it didn't soak too much and was a bit oily for my taste. I really love the chewy rice cakes, beef and mushrooms in it, but I recommend it to be a little saltier to bring out the flavor more. The portion for the fried rice cakes was perfect to share though! It's still their soft opening so I'll be back to try other things, love the concept, and the spot is small but everyone doesn't linger too long after finishing their food (if you're looking to stay to eat)! read more

Nan Xiang Express - NanXiang Signature Pork Soup Dumplings & Beef Fried Rice Cakes - Shanghainese Near Me - Boston, Massachusetts

Gave this spot another try after my initial experience on the night of their computer glitch. Sadly, it's not looking like it's going to be a consistent experience. I tried more dishes this time beyond the soup dumplings and was very underwhelmed. Most of the dishes lacked any nuance--the wonton in spicy peanut sauce basically just tasted like sweet peanut butter. The wonton soup was drowning in seaweed and was pretty flavorless beyond the seaweed note (which I normally like but it did not work at all here.) There was another dish whose name I cannot recall now that was basically a lackluster noodle stirfry. The exception was the braised beef soup, which was quite good both times! I actually enjoyed the soup dumplings more cold when I had to take my order home last time than I did having them warm dining in this time. Still, the soup dumplings are good enough and the only reason to go here. In terms of the service, due to the fierce competition for tables, they do not clean the tables between customers at all, so you are on your own with that. The ambience is loud and chaotic. read more

I was really excited by this restaurant since it's a major NYC chain that made its way to the US! The place is rather small and it's self-serving. You order on the kiosk and food comes out pretty quick! I ordered the Combo A, which included the Scallion Oil Noodle, Pork Soup Dumplings, and soy milk. The soup dumplings were full of soup and had good flavor! The scallion oil noodles were good but not a must-order. There are also restrooms available! read more

Nan Xiang Express - Combo A Scallion Oil Noodles and Pork Soup Dumplings - Shanghainese Near Me - Boston, Massachusetts

This review pertains to a visit I had to this location earlier today. The staff was very nice and helpful as I ordered, it was after I sat down and discovered a health/safety issue that things were not dealt with properly. I didn't realize things were going to continue being dealt with improperly after bringing it to the staff's attention, and it makes me wish I stopped eating my food after that, as I wonder what else doesn't get dealt with properly. I was sitting at a table, pouring vinegar or soy sauce into my container, when I saw something that looked like a small grain of rice fall out. I was about to take it out and continue eating, but it looked too much like a worm. I looked at it for a few seconds and it didn't move, but gave it a few more seconds and it started swimming. I went up to the counter and quietly told one guy behind the counter about the situation and which bottles I poured it from. He took my container and brought it back to the kitchen, came out, and didn't say anything to me. Next, my food came out and I asked the (second) guy if the sauce which it came with was from a fresh container. He said something along the lines of sounding like yes and walked away. Sadly, I decided to eat my entire meal without any sauce, not wanting to risk it. All this time, no one came to my table to deal with the soy sauce/vinegar containers on my table which had contained the worm. At the end of my meal, I decided to go to a THIRD worker and explain the situation. He said he did something to deal with it. I didn't understand this, because the containers were on my table and no one did anything to them. I left shortly after this, seeing no one take any action, and no one taking it seriously. Is this such a common thing that they don't care? I don't understand this reaction. read more

Nan Xiang Express - Worm from soy sauce/vinegar containers at seating area. - Shanghainese Near Me - Boston, Massachusetts

Food and better hygiene practices. This was so gross I couldn't eat the rest of my food. There is no excuse for this. read more

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The pork soup dumplings and cucumber salad were delicious. The pancake were crispy, but I expected more flavor. The noodles were ok, but a bit too starchy and plain. The service was quick. I ordered using a touch screen, but I believe you can order at the counter. There was indoor seating, and the tables looked clean and had the spice oil, soy sauce, and napkins. read more

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I love how seamless and quick the whole process is. You can order from the kiosk or at the cashier, water is free on the right of the cashier, you sit and they call your order number. The space is small but people move in and out of there quickly. We ordered the chili wonton, sticky rice siu mai, san jian bao, and crab and pork soup dumplings. Honestly, other than the chili wonton, the others were just okay. Sticky rice siu mai was bland but the soup dumpling and baos were decent. I still would come back to try to noodles and rice. Overall, decent place for a quick fix. read more

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This NYC-based chain of soup dumpling restaurants have expanded into Boston, taking over the spot which was formerly operated by Gourmet Dumpling House - a place I dearly missed. But hey, I love soup dumplings and all things dim sum so I knew I had to try it. The place itself feels very small, with only a dozen or so tables, much like its predecessor. It feels a bit cramped inside but and we were barely able to score a table, even though we got there for a very early lunch, around 11:15AM. The place was buzzing and people streamed in and out the entire time; business is good. Instead of being greeted by anyone, you'll find yourself placing your entire order on this digital kiosk. The menu is surprisingly big and they offer a bit of everything. There are noodles, dumplings and soup dumplings, soups and all kinds of other dishes too. Nothing really above $15 which is great. The ordering process is a bit annoying because only one person can order at a time but it's probably great for the kitchen because it can scatter their tickets at a more manageable pace. The food came out relatively fast however they just call out order numbers out loud and it's easy to not hear them. We didn't hear them twice and they eventually and reluctantly finally figured out that we were the table missing our food (an easy hint would be to look at the dozen tables and see who's not eating). Wish they had made more of an effort to be friendly and serviceable to be honest. Service was not great, or attentive. They didn't bring us any napkins or silverware either. Why bother putting the food on trays but not utensils? How does that make any sense, especially in an already cramped dining room? So yeah, don't expect much service - the bare minimum. The food itself, however, was good. We really enjoyed the soup dumplings - the pork ones ($9.95) were super juicy as were the chicken ones ($10.95). The cucumber salad with garlic ($7.55) came in a generous portion and it was very well seasoned and full of crunchy deliciousness. The beef scallion pancakes ($8.95) were very difficult to eat with the crappy plastic utensils - but again tasty and the vegetable Shanghai Fried Udon noodles ($11.95) were also very very good. Honestly had this spot had real utensils and better service, I would have easily given it five stars, even with that sterile, unfriendly ordering system but for now, food aside, everything else was very underwhelming. read more

Delicious easy soup dumpling spot in Boston's chinatown! Love their pork soup dumplings and their spicy peanut wontons. Not the cheapest eats but delicious and filling read more

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I had arrived at Nanxiang at about 2pm on a Sunday, and it was still quite packed. Getting a table is like going to a food court. You will have to keep an eye out for when people are getting ready to leave and be prepared to snag a table. They do have a machine at the front you can order from as well as someone manning the front register. My friend and I decided to get the Scallion Pancake with Sliced Beef, Crab Meat & Pork Soup Dumplings, and the Spicy Beef Soup Dumplings. The scallion pancake was quite disappointing. There was way too much chive and barely any sliced beef present. The pancake itself could also use more flavor as they simply doused it with a slab of sauce and called it a day. The spicy beef soup dumpling reminded me of Mala soup and tasted pretty good. The crab meat & pork soup dumpling did not taste like anything special. I found that the soup dumplings looked sunken in and pretty sad, so it did not seem freshly steamed. For what you are paying for, you are honestly better off going to a proper restaurant that sells soup dumplings. read more

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We ordered the pork soup dumplings, pan fried pork buns, Shanghai fried udon noodles and fried rice cake. The service was great and we didn't have to wait long even though this was busy! read more

Nan Xiang Express - Soup dumplings, pork buns, Shanghai noodles and fried rice cake - Shanghainese Near Me - Boston, Massachusetts

For being express, this meal wasn't bad. If you're craving the real thing, might want to skip out. The skin wasn't very thin on the XLB and the niangao didnt have the wok hey flavor. Would try the noodle soups next time Came when the restaurant first opened and it was hard to find seating. You can order on the ipads and the wait is about 5-15 min. read more

Nan Xiang Express - Sheng jian bao, xiao long bao, and veggie rice cake stirfry - Shanghainese Near Me - Boston, Massachusetts

Pretty basic menu items suitable for a quick lunch or dinner. Everything was solid but didn't leave me craving more. Everything comes in takeout containers, but you can seat yourself after ordering read more

Nan Xiang Express - Shanghainese Near Me - Boston, Massachusetts

Dirty, dirty, dirty. They can't even be bothered to clean up all the mouse sh!t in the bathrooms. So disappointing since their food is good, but I will probably never go back. read more

So I didn't get the soup dumplings...but I got the pan fried pork buns, pork fried rice cake, beef tendon and tripe in spicy sauce, and braised beef noodle soup. I REALLY liked the beef tendon/tripe in spicy sauce, and the fried rice cakes. Would def recommend those. The rice cakes came in a huge portion size too. The pork buns were just okay, and so was the braised beef noodle. The pork buns only came with 4, so they were kind of expensive for the price. Wasn't too flavorful. It was very busy when I went on a friday night, there was a line to order on the machine, and not enough tables for everyone to sit down at. read more

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Delicious food! Got the crabmeat and pork pan-fried buns. 4 pieces for $8.95. Not bad but still a little pricey. They were delicious though! The soft, pillowy buns worked well with the savory meat filling. The tableside chili oil was also great. Place is small but the location is great. Would come back with friends next time! read more

Nan Xiang Express - 4 pc Crabmeat & Pork Pan-Fried Buns ($8.95) - Shanghainese Near Me - Boston, Massachusetts

This place was popping on Saturday night. We waited about 10 minutes to order on the machine. You can order to go or dine in. More casual where you order and find a table by yourself. The xiao long baos were kind of disappointing. Lacked flavor and the skin was too thick. I thought the other dishes we ordered were better. The pan fried buns were crispy and had a little bit of juice. The spicy wontons had a strong peanut flavor and the skin kept falling off the meat The stir fry noodles were filling and had good flavor with the perfect veggie, meat to noodle ratio. Definitely does not compare to the nan xiang resturants in New York which is a little disappointing. read more

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I would definitely come back for their pork soup dumplings and beef scallion pancakes. The soup dumplings were juicy, warm, and good amount of thickness. The scallion pancakes were deep fried so super crispy and the beef to sauce ratio was perfect. The braised beef noodle soup broth was great and flavorful but the noodles were a bit too soft (overcooked) for me. It is nice to try but I wouldn't re-order. You can pass on the gyoza and fried udon -- filling of gyoza was "interesting" and fried udon was flavorless. The restaurant was super clean and we got lucky with seating. read more

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Service was good, employees were nice Soy milk was EXPIRED. Just threw up Wonton soup had bad wontons, and gross broth. Clean store read more

Boston doesn't have an amazing soup dumpling scene like SF or New York, and that makes nan Xiang soup dumplings stand out. The dipping sauce is SUPER good. They have a pretty wide selection of other dishes at a reasonable price point. I really enjoyed and would order again the fried udon, pan fried pork buns, and wontons in peanut sauce! read more

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This place serves Shanghainese comfort food!!! I was craving soup dumplings so I just had to check this place out. The soup dumplings were so juicy and flavorful. The beef scallion pancake was AMAZING - so crispy and perfect in my opinion. The shanghai fried udon noodles were also another of my favs! The food comes out quick and the service was friendly here! Get here early because this place fills up quickly! read more

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Quick, fast-food style delicious Chinese food. We ordered off the kiosk when you immediately enter. Be aware there is limited seating but luckily we were able to snag a table. They call your number at the counter when your food is ready. We ordered the pan fried pork buns, the pork soup dumpling, the pan fried beef noodles and the brisket noodle soup. The soup dumplings were the most delicious thing we ate. They had the perfect texture, the best dumpling to soup ratio, and were served piping hot. Actually, all of the food was piping hot and everything tasted super fresh. I really enjoyed the pan fried pork bun but my friend said he wished it had been crispier on the bottom. The pan fried beef noodles were sooo good but very little beef. It was mostly noodles but they were the best texture. The soup was delicious, too. I really liked the broth but the noodles were a bit overcooked (too soft) in my opinion. Overall, it was great food! I do wish there were servers and it was more of a restaurant vibe but I guess that's not the business model for this place. Would stop by again. read more

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Super surprised by the quality and speed of this place. I haven't been to the sit down place in NY but I've heard good things and I was excited to hear there was a take out place that opened in Boston! You enter and can order from an electronic kiosk. You can sit in (only a few tables) or take out. The food came out fast and hot. The soup dumplings were excellent. My favorites were the spicy peanut dumplings (sauce was to die for) and the braised beef noodle soup. Everything comes in prepackaged take out containers to it's easy to take any remainders home or just take out and eat at a nearby park. read more

Nan Xiang Express - spicy peanut dumplings (left), beef scallion pancake (top right), braised beef soup (bottom) - Shanghainese Near Me - Boston, Massachusetts

Disappointed to be honest. We used the kiosk to order both the pork and crab+pork XLBao, braised beef noodles, pan fried buns and sweet soy bean milk. The soup in the xlbao was warm instead of piping hot and the skin itself was thick. The beef noodles were subpar as well. The broth was deeply seasoned but the noodles were much too soft as if it was from the night before. The beef was very good but can't be saved by the soft noodles and luke warm soup. The pan-fried. bao was plain and really tiny. Lastly the soybean milk wasn't hot enough and tasteless. I should have stuck with the complimentary tea. What a waste of $63 (included suggested 15% tip). read more

Needed a spot like this in Boston. Everything is super affordable and I love a fast casual spot that serves good food. This place has a few seats but most people do takeout. The baos, soup dumplings, and noodles are a must try! read more

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I ordered both "Signature Pork Dumpling" and "Shanghai Noodles". On the dumpling, there are 6 to each order. Took a while and they came out piping hot. Of the 6, 5 of them were broken so the soup leaked out. 1 was whole and there was a lot of soup in it. Skin was thick and flavour was good. On the noodle, it also came out hot with a reasonable amount of veg and meat. All-in-all, I give it a rating of 3 with hope that they will improve for a higher rating. Plan to give it another try in a few weeks hoping to like it more towards being a long term "Keeper". read more

We came here on a Sunday night and it was still packed! We fully expected to do takeout and eat in our car, but after we placed our order at the counter, we saw people get up from their table so we were able to secure our spot. This is a really small place so I will say we got lucky with getting a table. It can quickly get packed as everyone is waiting for their orders. FYI, this isn't a place where servers will come and take your order, bring out your food to your table or get you water. Food was alright, I don't think I'd come back as there is definitely better food in the area. There isn't really anything special about the food. read more

This is located right in Chinatown Boston so limited parking. I ordered ahead online for pickup -glad I did because they were super packed and busy. I was really surprised with the amount of non pork dumpling options there were! It's appreciated since we don't eat pork. We got the spicy beef soup dumpling and it was pretty good. The broth tasted like mala hot pot and the beef was flavorful. The only thing I didn't like was that the wrap was thicker than what I'm used to. The shumai was a decent size and filled with all meat and tasted slightly plain but with the sauce and hot oil it's good! read more

Nan Xiang Express - Spicy beef soup dumpling - Shanghainese Near Me - Boston, Massachusetts

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Their soup dumplings were delicious, I had the crab and pork and it was juicy and hit the spot. Their peanut sauce dumplings were okay, wouldn't recommend it unless your a big peanut person. The place is more like a cafe, you order food and find your own seats. If you don't find a seat, expect to take the food home. The place is really tight inside, and the staff was alittle slow refilling the water bin and emptying the trash. I'd recommend take out read more

Nan Xiang Express - Shanghainese Near Me - Boston, Massachusetts

Keep in mind it's an express location. You can order at the Kiosks or at the counter. There is a Small number of tables and the turn around for the table varies. It takes little time to receive the food while the drinks were ready in 10 Minutes. It's important to note that food is made to order and things came out hot. Food wise- it's decent and Not spectacular. I would go back for food, perhaps for takeout instead. Rice cake dish was a little too oily for my liking. The soup dumplings are decent, 1 of them did burst so we lost the juices. Price point is good, but note that they're not very large. Cleanliness is average. They are in their soft opening,so maybe more busier than normal. It was a Sunday early afternoon, post lunch rush. The trash can was overflowing and could not accept any more trash. It was handled a little later. There are 2 unisex bathrooms and are clean enough. read more

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I absolutely love this place. My favorite is the soup dumplings with crab in it. I love the oil not too spicy hot sauce read more

Nan Xiang Express - Crab Soup dumplings - Shanghainese Near Me - Boston, Massachusetts

The michellin recommended restraunt was super yummy and the food came out so fast! This place was very busy with kiosks available to order the food. We ordered the soup dumplings and they were warm and perfect with the house made chili oil. It was a casual vibe to just stop in for some dumplings. read more

Nan Xiang Express - Inside - Shanghainese Near Me - Boston, Massachusetts

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We came on a Friday evening, there was a line but the line moved quickly. We placed a to-go order at the kiosk. The soup dumplings were very flavorful, the pan fried buns were slightly crunchy on the bottom but chewy at the same time, we also loved the braised beef noodle soup. All items got packed nicely, and utensils were included. I would definitely come back! read more

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So so good. I've gone multiple times and everything I've eaten here is delicious. It can be a little busy sometimes but worth it in my opinion. read more