Recently had a new pickup truck and a Grand Cherokee undercoating and rust proofed at Line-X on…read moreMontgomery, IL. I'm very happy with the result. They were very fast, neat and accommodating. And the price seemed very reasonable, especially since it includes touchups during the 7yr warranty period. But most importantly was Jeff. He is very knowledgeable and took time to explain everything. He answered every question completely and patiently. I recommend this location without any hesitation!!

Jeff and his crew at Line X in Montgomery did a great job on my bed liner. I really appreciate…read moretheir attention to detail and how quick they were. I was in at 9am and out by 11:30.

Known for having great integrity, they are excellent with repairs knowing their trade. They treat…read morecustomers like family. They accurately diagnose problems and are quick to complete the work on your car. You'll recognize a great repair shop when companies trust their fleet to them, meaning there are frequent returns on new repairs.

!!!!!!!!!!!!Beware of this company!!!!!!!!!! do not bring your vehicle here, I brought my truck…read morehere to get fixed because of an oil leak. He said it was my vacuum motor and charged me $1,098 to fix. 2 days later my truck was still leaking oil. I called them and he told me to bring it back so I did and then he told me it is my oil pan gasket and charges me another $1,000 when I got my truck back. I had rim and underglow lights on my vehicle, the front rim light was damaged so I called him immediately and told him about it, he said that his new employee damaged it by accident because the rim was too heavy and he will repair or replace and I can get that done and he will pay for it. I went and got quotes and sent them to him and he did not want to speak to me anymore after that. I also felt something was wrong with the motor so I brought it to the emission center and it showed that my oil pump switch is bad, so now I had to replace my oil pump. This family is not trustable please do not bring your vehicles here, his daughter when I went to the shop to talk to them would not even look at me, I could see the owner in the back ducking behind a vehicle and she snatched the paperwork out of my hand. I'm in the court process now. His lawyer called me and asked if I could remove my first reviews and they would settle out of court so I removed all my reviews that anybody could see and then they said they were not going to pay. I have all my documents showing the days that he had my truck my truck was passing no codes were getting sent and then right after I get my truck back my engine lights were on and my engine was acting funny. This company is untrustable please do not bring your vehicle to this office they will overcharge and not take care of the issue please beware!!!!!!!!!

I recently brought my 2024 Honda Accord to Valley Honda in Aurora for a recall service, and I…read morecouldn't be happier with how everything was handled. From the start, Kristina Pszotka, the Assistant Service Manager, made the process easy and stress-free. She clearly explained what the recall involved, how long it would take, and kept me updated during the service. Kristina was professional, friendly, and very straightforward -- no runaround or upselling, just honest communication and great customer care. The repairs were completed on time, and my vehicle was returned in perfect condition. I've dealt with many service departments over the years, and Valley Honda stands out. If you need service on a Honda, ask for Kristina. She will take care of you and make sure the job gets done right.

2brand new cars 2024crv and one car 21000 miles no tread left on the tires the other car 14900…read moremiles and all 4tires cupping ,Very loud .Took it in to valley Honda and they basically told me I was on my own good luck .What makes me mad is that valley Honda knows the crappy tires that are being put on these cars and they look the other way . Bad bad business and won't ever go back there

Spent $1k on new drive shaft and slip yoke. It's too short so it's loose but they refuse tire turn…read moremy calls on doing warranty work

For those that don't know, Suburban Drive Line is known in the area and as their name states, for…read moremost anything driveline and suspension related. They are 4x4 specialists and will tell you like it is regarding any repairs that are needed for your vehicle. My Explorer was in need of the rear end to be rebuilt after 100,000 miles, as it started howling on a recent trip. I was expecting this not to be a cheap repair but with the expertise of SDL, they still made it reasonable and what I was expecting to pay. I also brought up a couple of small leaks on my transfer case and Phil's team included the repair as part of the initial quote! If you're looking for a repair shop to talk to you in unicorns in pixie dust, please get that out of your mind before you walk in the door as you will basically get a point blank description of what is wrong with your vehicle and what is needed for them to complete any service to your vehicle. Be prepared for direct and honest communication! Don't expect to get a trophy for showing up and bringing your car in for service! Thanks again Phil and team, I have a feeling the bearings in my rear end were making noise longer than I thought, as I don't recall my vehicle being as quiet as it is now for quite some time! Job well done!

I took my car in for diagnostics . I paid for the work. When I went back to pickup my car, my…read moreentire instrument panel was out. The owner said it was a coincidence and refused to restore it back to the way I brought it in. He threatened to put my car on the street to be towed by the village. The owner was disrespectful, rude, and just a total ass hole. We will be in court.

The quality of their work as well as their customer service has always been consistently awesome…read more My biggest concern when it comes to continuing rapport with a business is how consistent they are with their quality and how they treat me as a customer. Every time I come back they are always honest and fair and their quality of work brings my car back to when I first bought it. I have referred many friends and family and everyone leaves satisfied. Their work is immaculate and they even polished out some of the scratches that were on the car from the day I bought it. I was amazed they went the extra mile and the big scratch on the door was completely gone. Not only that but it looked better than it did when I got it from the dealer.

I'm so impressed with the level of customer service from Dan. He was excellent at communication,…read morecalled me by name both in person and on the phone, and made the whole process feel personal and professional. On top of that, my car was fixed a full day earlier than expected. Truly outstanding service!

This place was amazing. I dealt with Dan throughout the entire process. My Impala had issues where…read morethe battery was somehow being drained slowly even on a new battery with no third party connections,etc. After running their diagnostics it was revealed it was a faulty power seat switch causing it. Great service,great experience and I will be back if any more issues and recommend anyone I know!

Straightforward. Honest. Upfront pricing. Quality work. They have loaners available. Longtime…read morecustomer.

Just a typical mechanic shop exaggerating everything on a used car trying to rip you off with…read moreunreasonable services and service prices. Horrible policy and service. Don't recommend

I hired FMU for a pre purchase inspection on a lamborghini aventador. I buy cars maybe about 1-2…read moretimes a year from all over the country, and I did not have a PPI shop in the Chicago area. The lambo dealers declined the PPI request, and so I was looking around on google and found FMU. Impressed by their number of reviews and caliber of cars they take in, I decided to give them a ring. Impeccable customer service, attention to detail, very responsive and reasonable rates, probably among the best of the PPI shops I have used. During initial phone consultation, they are very responsive to my questions and flexible on schedule. I request the car sit overnight so the tech can go over it during cold start in the morning, as that's usually when issues come up sometimes. I went through the things that I want them to pay attention to, they took it down and I had the tow truck scheduled. After delivery, they take a look over the car and took a lot of pictures on the cosmetic inspections. There were some cosmetic issues so they actually called to show me the pictures first, to see if that's something they should continue to work on, should i want to stop. I was never offered that option by any previous shops, goes to show how honest and genuinely helpful these guys are. I told them to go ahead as the issues are still somewhat acceptable. Over the next few hours, they went through the car in detail and pictures and description kept coming through the inspection app/link. The car had some immediate issues that require fixing, and these guys caught all the big ticket items such as leaking shocks and ac compressor. In the meantime, they are very communicative and the car sat on the lift, so if I have any additional questions they are available to go back and take a look. Even after the report is generated, they still spent the time to research and provide an estimate on all the deficiencies noted on the car with an invoice, which i can present to the dealer. It also helps me gauge the overall cost to purchase this car, and helps in making an informed decision on whether it's a good buy or not. They seem knowledgeable around these v12s which is hard to come by, and it's actually a great convenience to have them service or repair the cars before it gets shipped to me. Their rates are fair (certainly comparing to rates in California) and these guys work hard and are honest. You can always tell when a shop does very minimal work on PPIs and try to BS you a piece of paper with no pictures and a quick phone call, from my bad past experiences, which usually led to cars that i regretted buying and soon have to get rid of within months. Not FMU, this will be my spot for PPI and services in the Chicago area.

Simply the best! I've had all my supercars serviced there and they were always professional,…read morehonest, and accommodating. I enjoy their customer service!