You can't judge an auto parts store the way you would, say, a Target. It's not really about the…read moreamenities. But customer service and selection still rule. For me, the great thing about auto parts stores is if you get a really helpful clerk, they will often be able to help you install or replace whatever thing it is you just bought. (I had an AutoZone guy save my butt once by replacing my alternator after it died on a deserted highway an hour from home.) There's an AutoZone just that much closer to my apartment, but in my past dealings with them, while they have everything you need, the attitudes are a little lackadaisical. So I decided to try the Napa, which is pretty new and still kinda shiny. They have the part I was looking for. Check. The guy was willing to help me swap it out. Check. Unfortunately, he couldn't ACTUALLY swap it out, because that part, on my car, is located on the underside of the engine. But he was willing to try, god bless him, and for that, Napa gets 4 solid stars.

It was a nice location, but it is closed down now. The next nearest Napa is in Villa Park (@Villa…read moreAve and North Ave). It's a shame that they closed this location. It's spacious, bright, and clean. The employees were always helpful and friendly. It is however, my understanding that they were having some internal theft issues, I'm not sure if this contributed to the closing at all. The only thing that I disliked about this location was that you have to be traveling eastbound on Irving Park Rd to get into the parking lot; you have to exit in the same direction. Perhaps that is part of the reason they decided to shut this location down?

Can always depend on NAPA to have what you need if you're doing serious work on your car. Parts are…read morefairly priced and usually very good quality.

35$ for a 'semi charcoal' micro filter. If I hadn't been so hasty and removed the filter and threw…read moreit away, I would've waited to buy one on eBay that was a full charcoal filter for $16. One gentleman was SOOO rude. He was looking at oil... Motor oil!! Yet he couldn't grab my filter. Hmm. He said, oh I'm doing something can't help right now. Ok so there's like 4 employees in the store yet only two customers and I've still gotta wait for the filter. Ok keep looking at that motor oil ... Maybe u could use some in your head. For a full charcoal filter they wanted $65. Almost 4 times the EBAY price...smh. I recommend autozone or EBAY as this place is a ripoff. period. Quadruple the price.

I go here for all my side jobs parts. Very knowledgeable staff. Great prices and most of the stuff…read moreis in stock, and if it's not they can get it for you.

Great store, good response. The old time service a car guy…read moreexpects. I was impressed that this location is a bit our of the way, yet they also supply the areas local shops. Good place to do business.

I needed a battery for my car and the person behind the counter was very helpful in helping me get…read morethe correct one. I thought their prices are very competitive. He even helped by carrying it to my car. Everyone there was polite and I didn't have to wait to be helped. I would go back again.

Had a defective part and they honored the return and made it easy and painless appreciate the…read moreworker going above an beyond I truly appreciate the customer service!

I waited until I got a response before posting this. This is in regards to a NAPA battery I…read morepurchased in 12- 2023. This battery lasted exactly 24 months and 9 days. NAPA batteries are not the quality they once were. This was a premium battery, it should have lasted a few more years. Beware purchasing NAPA brand batteries, had i read the comments I would have went elsewhere. NAPA responded to my complaint and said basically tough luck.