Super friendly staff at this conveniently located store near mid-town. Lots of choices for your vehicle. They have an excellent selection of batteries. Also carry lubricants, filters, cleaning agents, wiper blades, etc. I even was able to get heavy-weight hydraulic fluid for some work-related projects here. read more

NAPA Auto Parts - Interior - Auto Parts & Supplies Near Me - TUCSON, Arizona

I really want to like this place, however they almost seem like my business isn't wanted. If you call in, prepare for a long wait. If you go in person, prepare to wait for an employee to even show up. I just left there now after waiting for way too long with no one in sight. I could hear people in the warehouse (no customers allowed) laughing and having a great time back there. Our line grew to 4 people during the time I was there, with 2 walking out before anybody came out from their party back there. I left. I would love to be able to recommend them, they have the higher quality products available in town, but you would have to figure out how to buy on your own I guess. I don't want to switch to online vendors, but until management can get the front end guys to answer calls and ring up orders I will be shopping elsewhere read more

Very good help over the phone and fast service in the store. However, went to return battery cores before store usual closing time and it was closed for deep cleaning. Hope everyone is ok. read more

The only problem with NAPA is that they are not located on every corner like many other auto parts stores, and they tend to be pricier. So, yes, sometimes I go other places because I'm lazy and cheap. However, if I have questions, I go to Napa because they seem to only employ people who understand how vehicles work. They never sell you the wrong part or a part that doesn't work in the first place. (Boy, do I ever have stories about those experiences, and always at a place that rhymes with Lotto Prone, but I digress.) Also, if you need something that most of the other places don't carry, you might find it at NAPA. Last time I was there, a guy named Richard waited on me. Although I wasn't all full of questions this time, he was friendly, personable, and patient. It's worth the trip to patronize NAPA. read more

We were thrilled with the customer service we received at this location! The gentleman assisting us (Jaime Luqez) went above and beyond what was expected to help us find the right fan belt for our old tractor. He was friendly and knowledgeable, and we can thank him enough. read more

I cannot figure out the NAPAs here in Tucson. It is almost like they don't care. Most of the associates don't seem very knowledgeable. I have counted on Napa for many years in the various cities I have worked in and always found them helpful and knowledgeable. Here in Tucson I have moved all my business to Merle's. The main warehouse on Ajo is especially helpful and knowledgeable plus all the parts are right there. I only come to Napa now if Merle's does not have what I need. And it is a frustrating experience every time I come to Napa. It gets 2 stars just because they are Napa. Nationwide Napa seems to be pretty good. Here in Tucson it is either the ownership or the management that doesn't care. I don't even pin it on the workers. They just come to work to do her job. But it seems to be the minimum required. I will continue to use Napa. Just not here in Tucson. read more

My car battery was almost dead so I made sure to get a new battery and install it so I wouldn't be in a situation where I would get into my car (after work, before the weekend or on a vacation) and be stuck for hours because the battery was dead. I went to Autozone and was told my old battery was bad so I bought a new one. I didn't want to pay someone to put it in for me, as I was sure my friend and I could do it. The guy looked my car up by the year make and model and found a battery for me. When my friend and I went to put the new one in, we found it was a little too big and would not fit in the enclosure. I took the battery back and a different guy found a different battery that was around the correct size. We compared the old battery to the new one and none of the numbers matched up. The guy didn't seem to know what he was doing. I returned the battery and my friend suggested I try Napa. I am SOOOO glad I did. The store manager Timothy not only found me the correct battery, he was very knowledgeable about batteries. I purchased the battery from him. My car is running great!!!! I am SOOO lucky I found Timothy and Napa. He took all the stress out of me getting this done. I will now go back to Napa for all my car needs. read more