Their service department is terrible. The people are unresponsive and when you finally reach someone they are argumentative, and condescending. The Service Manager is unresponsive despite repeated requests for a response. If you don't wait for your car regardless of how long the repairs will take, then there is a strong chance your service will not be done and your car will just sit there all day. Unless your repair costs $4000 or more and then they will work on it. read more

Genesis of Nashua - My horrible and unacceptable experience (FRAUD!) I had an extremely disappointing and frustrating experience with Genesis of Nashua that I feel others should be aware of. I purchased a Genesis GV80, which is marketed as a high-end luxury vehicle, and expected a premium experience to match. Instead, the experience turned into a 4 month long ordeal. After signing all the paperwork and waiting to take my new car home, the salesman casually mentioned that the battery was being charged, which immediately raised concerns since this is not an electric vehicle. I drove the car home anyway, only for it not to start the very next morning. Genesis had to come pick it up. This issue didn't happen just once -- it happened multiple times (about 13). While the car was at the dealership for service, I repeatedly called and was told the car was ready. However, when I followed up to confirm, the service manager told me it still wouldn't start. This pattern repeated over and over -- the car would be charged, run briefly, then the battery would die again once turned off. At that point, I told the dealership I no longer wanted the car and that they should take it back, especially since it was clear they knew it had issues before selling it. The response from the sales manager? "All cars can be fixed." That was unacceptable. I also had the Genesis app connected to the vehicle, which alerted me whenever the car was on, doors were open, or where it was located. Several times, I received alerts and called the dealership, only to be told again that the car still wouldn't start. At one point, a service technician even took my car home to try to resolve the issue -- adding over 100 miles to my brand-new vehicle -- and it still wasn't fixed. The car was even parked overnight in a garage in Salem, NH. After 6 weeks of getting nowhere with the dealership, I finally escalated the issue to Genesis Corporate. It then took 4 months to get my money back from corporate, and another 3 weeks to get a refund from the dealership. Not once during this entire process did anyone apologize for selling me a defective vehicle. No one from sales or management reached out to make things right. The only bright spot in this entire experience was Sue, the Service Manager, who was the only person who genuinely tried to help me navigate this situation. To make matters worse, I was never properly shown how to use the vehicle's features or packages. I was also misinformed about the matte finish -- I was initially told I could wash it normally, but after purchase was told I could not use a car wash, as it would damage the finish. Instead, I was handed a bucket, a cloth, and soap -- completely impractical, especially during New Hampshire winters. The bottom line: this dealership will sell you a defective vehicle just to complete the sale and will not stand behind their highest-end models. This entire experience was stressful, time-consuming, and honestly heartbreaking. I strongly recommend that anyone considering purchasing from this dealership proceed with extreme caution. read more

Nashua Hyundai - 2026 Genesis GV80 - Car Dealers Near Me - Nashua, New Hampshire

Service department behaves exactly like all the stereotypes you can think of for dealerships. Broken promises, outright lies, every manager is in a meeting that they can't leave when you try to escalate for action. When you finally get so frustrated you insult them, they insult you right back.. Go ahead and bring the car here, just know they suck and it will be a disappointment. read more

As of the time of writing this review, this place steadily holds a 2 star average. And it's easy to see why. Hyundai as a dealership is a complete dumpster fire....far as consumer experience goes, at least. Now, we have a bit of history to cover first. For context - when wifey and I first bought her Hyundai, it was from a dealership in El Paso, TX. Anyone who wants to search my review history for THAT train wreck of an experience is more than welcome to do so. But to sum up...it, too, was a less than 1 star experience. Not even buying a car can be a stress free experience with these guys. So, why were we here, you ask? Repairs. Well...if you could even call them that. Actually, there was allegedly this recall we had to get addressed per the recommendation of a Meineke store (don't ask). We schedule an appointment with Hyundai to take a look. They indicate they'll need a day or something. Only, guess what happens.. 36 hours go by before we return to the dealership to check on the car's status (yeah, no one called us). Turns out, not one mechanic had touched it or so much as even looked in that car's general direction in the last day and a half. On top of that, the guy at the counter damn near suggested they'd have to hold onto the vehicle longer till a mechanic was on shift again. They didn't have anybody scheduled for the weekend, aside from tires and oil changes. So to recap, nothing had gotten accomplished in the last two days, basically. Nobody was on schedule that could diagnose a recall. We're not even sure there WAS recall to begin with. And it's safe to assume that, due to the 4th of July weekend, we would have had to wait an insufferable 4 more days before anyone would be around to check the vehicle out. Not that it matters anyway, because it turns out there was nothing wrong with the vehicle in the first place! No check engine light, no symptoms, nothing. The only reason wifey took the car to Meineke in the first place was for a different and unrelated fault (which was fixed). Not sure where the supposed recall came from or why Hyundai agreed to take the vehicle in via a separate and ALSO unrelated auto garage's nudge. Buuutt...whatever. ¯\_( ° °)_/¯ Another aspect about this place I find wicked irritating would be their parking situation. The lot is too crowded with this inexplicably small space for guests in the front. I usually just park across the street in the Toyota lot whenever I'm forced to come here. So stupid! Oh, to add another anecdote, there was a customer there who informed us of his experiences. Long story short, this guy actually had to wait 5 whole ass weeks until he could get his car back. Aaannd...something about the dealership messing up his VIN. This place is a mess! Btw, their lobby looks dreadful with the dim lighting and whatnot. Perhaps they were attempting to reduce their electric bill, but...at what cost? I have officially banned this entire household (to include myself) from ever buying another Hyundai going forward. And I am giving this Hyundai dealership 1 pointless visit for a non-existent recall out of 5. read more

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I just purchased a certified pre owned 2022 Hyundai Santa Cruz from Nashua Hyundai. My salesman David Ritter was great and worked hard to get me the best deal possible. I highly recommend him and the entire team at Nashua Hyundai. read more

Very bad experience. Negotiated a price on a Red 2026 Kona Hyundai limited, which they did not have on the lot, but they checked with another dealer, an told us if we give them $1,000.00 deposit they would have it here for us in a couple of days. We finished the P/S agreement, shook hands and left the dealership with agreement in hand. Over a week later, after we had already sold my wife's car, we had to go to them asking where the car was. They told us "we don't know where it is". On my PC I looked the VIN # up that was on our P/S agreement and saw that the car was in CT. I asked for my deposit back, drove to CT and bought the same exact car (same VIN #). I don't know what is going on with that Nashua Hyundai but I won't be back there to buy a car. We never got a call nor an apology from them either. BTW, Lia Hyundai of CT 100% total different experience. They were a solid, professional, well managed group. My next letter is is going to Hyundai Motor America describing my experience. read more

Worst car experience ever!!!! Bought a 2022 Hyundai palisade from them and less than two years later the check engine light goes on. They said I didn't get enough oil changes (I did) and that there's sludge that needs a cleaning. When that wasn't the issue they said they needed to do a timing job. Two months later the parts finally came in and when the repair was done, the tech could not get oil pressure and blew the engine. It took 8 months for me to get my car back and the cherry on top... the car was trashed. My things were emptied out of the console and glove box and thrown on the floor and seats. There were cans of drinks I would never drink and mystery stains on the dash and windows. Needless to say we are getting a lawyer involved and will never visit this place again. read more

Great people I asked for Les Novack whom i been dealing with for years.part of the team was Nate Green Joe Dolan andDave Litter it was a great experience from start to finnish. We love our new Tucson. We would recommend Nashua Hyundai to everyone . read more

This one star review goes directly to the service department, who failed multiple times to fix a powertrain issue with my vehicle, never provided a loaner or rental, and left me with a lemon causing me to pursue a lemon law claim through Hyundai corporate and the State of NH. The best part: on the fourth and final repair attempt, instead of fixing the vehicle they just reset the check engine light so the car would pass inspection. And then charged me the inspection fee! My purchasing experience was fine, but the service department is enough to stay away from Nashua Hyundai. They're understaffed, overbooked, and untrustworthy. Hyundai's warranty is only as good as their service centers, and in this case it proved futile. read more

My husband and I went to this dealership back in October 2021, looking for a Veloster N. They gladly took our deposit of $1000 and told us that they would order a car and it might take a a few months. The sales person said they would be in communication with us about when the car was being ready for build . All this seemed understandable given the circumstances these days. The salesman ensured us the deposit was refundable at any time. They completely failed to stay in communication with us; ignored emails from my husband which force him to visit the dealership in person, more than once. No record or word of any order being placed or any status of a build on the car . My husband confronted them about the fact that he had seen posts online about people at other dealerships, putting deposits down in December and had already got their cars. No one at the dealership, including the manager seem to be interested in giving him any information or salvaging the sale. In fact at one point two salesmen made it very obvious that they were talking trash about my husband from afar in an attempt to be intimidating. I'm completely blown away as to how things took such a turn and why . General manager Nate Green appears to lack a basic level of competence and our sales associate Brian Grogan went MIA as soon as he processed our deposit. I was finally able to get in touch with Jeffrey Thompson of Thompson Automotive Group, who excepted full responsibility for the lack of communication and expressed remorse at losing us as customers. read more

Nashua Hyundai - Bank statements - Car Dealers Near Me - Nashua, New Hampshire

I never leave reviews but my experience here was so poor that I have to write one to warn others. Came here for a simple oil consumption test because my 2016 Hyundai Tucson is burning oil. While they changed the oil, the service department told me I had a cracked oil pan causing a leak and the drain plug was stripped. Very suspicious because I had just returned from a vacation in Canada in which I drove 500 miles there and back with no leak. As for the stripped drain plug, I strongly believe it was Nashua Hyundai who stripped it because I've never had issues in many years with my mechanic, who did my oil previously. Of course, I have no proof of this, so I paid the $450 because I had no choice. Oh well. When I got home, I realized that the plastic cover under my car was hanging because whoever worked on my car at Nashua Hyundai either didn't tighten up the bolt or simply didn't bolt it at all. Unacceptable. When I returned to Nashua Hyundai after 1,000 miles (their standard number for an oil consumption test), I made them aware of the plastic cover issue and they looked at me like a deer in the headlights. Absolutely no sympathy or accountability whatsoever. Here I was thinking MAYBE they'd refund me -- even partially -- for the $450 they probably scammed me out of, but nope. Topping it off, they said since my car was "only" burning a quart per 1,000 miles that Hyundai won't do anything about the burning oil issue, which is a well-known issue for Hyundai SUVs. Obviously, I know it's burning far more than a quart of oil because I wouldn't have done the oil consumption test to begin with if it wasn't. They claimed the cracked oil pan likely caused my problem, but again: it wasn't leaking. My guess is they overfilled the oil when they topped it off to begin the oil consumption test. Anyway, all of it was a complete waste of time. They never planned to help me with the oil consumption test. This was all to make a quick buck. I can't say anything about the sales department, but I highly recommend avoiding this Hyundai dealership if you're having issues with your vehicle. It's a total scam and they won't accept responsibility for any wrongdoings. read more

Best Hyundai dealership I have been too! I bought my hyundai elantra and love it, my salesperson was friendly and walked me through the process. Will be back again! read more

Staff is helpful and straight forward haven't had an issue working with them. Would recommend people to come here

The service department is awful. I brought my car in on December 1, 2024 for engine trouble. My car falls under the 100,000 mile 10 year motor train warranty for original owners. They have been giving my the runaround going on 5 weeks. They are saying I need a new engine but hyundia corporate is giving them a hard time and only want to do a partial repair and see what happens. They have not authorized my repair, and here I sit with no car. When I call to get updates, they do not call me back. So I finally borrowed a car and drove up and spoke to the service manager, Bob. He appeared to care in person. I asked to please keep me updated on this repair. I emailed him after I left on Friday 12/27, no response. I called him on 12/30 and 12/31 and now it's 1/2/2025 and he still has not called me back. I also left a message on 12/31 for my service adviser Nisa and she also doesn't call back. I reported them to the BBB and solve it 7. My next step will be to seek help from an attorney. This is not my first problem with them. My daughters car has been in 3x for oil consumption and nothing but the run around. Stay away from Hyundia cars, they have engine problems once they hit 60,000 miles, they offer a great warranty but when the time comes they try like their best not to.cover it. read more

I worked with Frank McKanobb when I stopped by to look at the GV80 a week or so ago. It was the day after the last big snow we had and he was in a great mood the whole time. Didn't seem bothered or annoyed that he had to scrape ice off a car for me for 15 minutes before I could drive it. I apologized a few times, but he seemed genuinely glad to help me. I would recommend Frank to anyone who is looking at a Genesis or Hyundai in Nashua area. Your professionalism throughout the process was appreciated. read more

We have been buying and servicing cars here for 35 years. In January my 91 year old mother-in-law Took her sonata in for a state inspection. She needed brakes. Fine. What she did not need Was a brake fluid flush($160), A coolant kit($190), Transmission service ($288) Fuel injection service ($180) Engine air filter($39) And cabin air filter ($160). I will be speaking to the service manager at my next appointment to tell him how disappointed I am that he took advantage of an older woman. read more

Disaster does not even begin to explain just how bad my experience has been with Nashua Hyundai. My car has been burning too much oil for the last couple years. After taking it for an oil consumption test TWICE, Hyundai "fixed" my turbo only for there to be no fix. Once again, I brought it back to begin the oil consumption test and not only did the "mechanic" forget to put the OIL CAP back on, they broke the lever on the hood of my car. This is by far the worst place to ever go for a car repair. I could go on and on about all the wrong they have done, but I'll save it for the dipshit who serviced my car. If you do anything, do NOT ever go here! read more

Two hours for a simple oil change. Perhaps they were pissed I declined $400 worth of servicing my vehicle did not need?

We have had our 2017 Tucson at Nashua Hyundai since February for engine issues (under warranty). We have been patient regarding supply chain issues, but the lack of communication and customer service has been pretty discouraging. Repeated attempts to contact management for updates regarding the status of our vehicle have been fruitless, as calls are rarely returned. Disappointed that our car has been out of commission for over 4 months, with little communication from the service manager. read more

I've purchased so many Hyundai's from Nashua Hyundai that I lost track of the total number...it's about 8 or 9 over the past 25'ish years. While the automobiles themselves are awesome, and the reason I keep going back, over the past year or so it's impossible to get a simple oil change without waiting at least a week or longer to do so. Service at this Hyundai used to be 5 stars, and I've always posted that, however, over the past year the responsiveness of the service department had dramatically decreased, and the usual great customer service has gone down as well. Not sure if this is because of Covid, or any other reason, but I'm at the point where I don't go there anymore for oil changes...I just go to another local garage and have stopped even trying to get appointments (after this mornings attempt). I'll be going to another dealer for service and of course my next car. Too bad... read more

WTF 3 rd Hyndia dealership I've dealt with I will be replacing my vehicle with a completly different brand. Take in for water pouring out of dash and fan making a loud noise on passenger side. Now no HEAT, 7 times I was told when I called that well there was no complaint of no heat. Well WTF Sherlock I had heat when I came in now after working on it I have no heat!!! Will take it back this week but Hyndia has lost a satisfied customer!!! So maybe a Kia or Nissan will be in my future!!!!! read more

Service Department: The service writer informed me after my FIRST of many complimentary service intervals, that the concern I had mentioned about vibrating and pulsating front brakes would require "machining the rotors". This on a gently driven, economy car (2023 Elantra SEL) with 7,600 miles on the odometer. Having owned quite a few cars in my life, never have I had a new car that needed to have the rotors turned at 7,600 miles. I suggested that brake rotors, that she suggested needed to be machined after a mere 7,600 miles, "might" have a larger problem than just needing to be machined. Sound mechanical reasoning would dictate that turning rotors at 7,600 miles is not normal and would likely, A.) require the out-of-pocket purchase of new rotors at the car's first brake service Which should at a very bare minimum be 20,000 miles, and probably should be more like 30-35,000 miles like my last Honda Civic. B.) Again, keep in mind we're talking about an economy car. Should I have taken her suggestion, because that's all that "they" would cover. Because these rotors had already been machined once and are wear items and because brake rotors are typically not machined more than once, this means that at the first brake service for new pads, where rotors would normally just require machining, I would now need to be replace at my out-of-pocket cost, because they are wear items and not covered under warranty. Catch 22? C.) With rotors that require turning at 7,600 miles, which likely have a larger problem, would now have an amount of metal removed, making the prematurely warped discs even thinner and even MORE susceptible to additional warping, and, you guessed it, requiring new rotors be purchased, by me, again, out of my pocket. The bottom line here folks is, new, modern brake rotors should not and DO NOT WARP at 7,600 miles, unless one is driving like a NASCAR or Formula 1driver, which again, we are talking a 2023 Hyundai Elantra SEL; hardly a race car, nor could it be driven like one even if I wanted to! Now for the real kicker. Had I decided to go along with the absurd suggestion of machining the practically new rotors on my car, I was told that their lathe was broken! So, I was released from Nashua Hyundai's Service Department with a practically new car, on it's very first service interval, with defective brakes! And, with a fresh inspection sticker on it to boot! You can't make this stuff up. You be the judge. Sales: I really don't appreciate a dealership who takes your keys for an "evaluation of your trade in" which strangely takes an excessive amount of time. They then proceed to pull the typical car dealer schtick and treat you like a first-time car buyer, when in reality you've purchased well over a dozen cars from dealers, with the intent of selling a new car at a fair price. Does this sound at all familiar? First, they ask for your car keys (mistake #1) while they hold you captive. Then, if you are gullible enough to wait for extraordinarily long periods of time while they continuously "talk with my manager" and keep coming back from these "talks with the manager" with ever decreasing-priced "best deals" for a given new car. Sounding more familiar? After about three to four, (maybe more. I lost count) trips to "talk to my manager", the up until now, elusive sales manager came to the desk with the salesperson and a double teamed in an attempt to soft-talk and pressure me into a "deal" for even less money. Sounding even more familiar? When that "deal" doesn't work, the manager then goes back behind his magic curtain and comes back with a an even better, "unbelievable deal"! This can't help but make one wonder, "why didn't you just bring me your now "best deal" to begin with, and not give me the perception that you were trying to rip me off the previous 4-5 times you presented me with your "best deal". This left me with a taste in my mouth that I had just been to a used car dealership. At this point, I became amused that they thought I would buy this car! When I declined, they came back with, yes, another "best deal", AGAIN! At this point while waiting for an unusually long period of time for a routine oil change and tire rotation, I was merely playing the game and which after now 6(?) "best deals", I had no intention of buying the car because I had lost all trust. Had the last "best deal come out on the first or maybe second time, I may have actually considered buying the new car After purchasing many cars in my life, I typically gravitate towards, and stick with, a new car dealership with salespeople who have the finesse to cut through the typical car dealer BS, maybe go talk to the manger once, and just work out the best deal for a fair price on a given car with an honest value for your trade-in and skip all the ritual salesperson-manager game-playing. I think it's fair to say that I've probably purchased my last Hyundai, and if it's not my last Hyundai, I doubt it would be from here. read more

I purchased a car from these guys and they told me I was getting 6.4% APR on my loan and they lied to me and my loan APR is actually 7.69. I do not recommend working with these people because they like to lie. read more

Forget Covid, this place needs to clean house from the top to the bottom. I have been buying cars for over 30 years and in that time, never have I had an experience like this. Principles of the company do not return multiple voice mails and that trickles down to mid management. Basically the saying " the fish rots from the head" Communication is NOT either a strong point or something even on their radar. Genesis corporate has been notified on the terrible experience and is dealing with. Most likely nothing will happen but buyer beware. Nobody should go through a horrible time like this. Nothing to do with the buyer in ANY capacity. The only reason we didn't walk is my wife really loved the vehicle and there were simply none areound like it. We will never step foot in that operation again. Buyers beware!! There are other choices. read more

I went to Nashua Hyundai to find a solution to a problem I had just encountered with my 2020 Santa Fe SEL Plus. I put my foot on the brake and pushed the start button only to encounter a flashing display, warnings, and finally a shut down. It turns out this is a result of a dead Key Fob battery, a bad alternator, or dead ignition battery. The service manager would only schedule a service for next Thursday at the earliest. It was not possible to start my car and not possible to get it to the dealer. I replaced the Fob battery which didn't help. I then replaced the ignition battery which cleared all the problems. I checked the alternator which was charging at the rate it should be. The batteries only last 3 to 5 years depending on how heavily they are used. Since my car is driven on the highway daily it tends to charge the battery fully. I got four years and nine months out of mine. I wish the service manager was knowledgeable enough to point me in the right direction to attempt a repair my self or arrange an option to pick up the car to service it. They did neither. read more

Did you love your car but hate the dealership you bought the car from? I am 75 years and have owned over 40 cars on my time on earth. And never have I been so mistreated from the day I ordered my car did till the last time I had the car serviced............If you need more stress in your life this is the place to buy your next car at Nashua Hyundai. They are the worst!!!!!!!!!!!!!!!!! read more

Scheduled warranty service today for an anti-theft software upgrade on 2016 Hyundai Elantra vehicle computer. Arrived and was told they would not install the software upgrade unless I first had an underbody rust preventive applied. Apparently, that was an outstanding warranty item. Does it make sense to let them spray paint over dirt and existing rust on a seven year old vehicle? read more

No loyalty to their customers at Nashua Hyundai, no sense of decency, no shame. I bought a car from Nashua Hyundai in fall of 2021 and within months, with no warning, my car completely shut down/failed while I was driving ON THE HIGHWAY. We waited hours for the tow corporate Hyundai supposedly called, then finally had to organize a tow through AAA. Once Nashua had the car on their lot, updates from them were so sparse and vague--I couldn't ever get in contact with the right person for my questions, and they didn't give any timeline updates. Meanwhile I'm a teacher and needed my car for work. I had to pay out of pocket for an overpriced rental (I guess low supplies drove up prices) because Nashua swore up and down that they don't keep any loaner cars on the lot for their customers. After over a week with zero updates about my car, turns out the person responsible for contacting me WENT ON VACATION with no notice. My car sat for days with nobody working on it, then they misdiagnosed the problem. No apologies, no nothing. I racked up an insane rental bill before Nashua realized they magically had a loaner car hiding somewhere. I drove out from Boston for the loaner car and within days the real issue was identified (wiring, factory issue). Nashua promised me they'd do whatever they could to personally reimburse my rental, since it was higher than corporate Hyundai's $50 daily limit (the rental was worth $35 but rental places were just having fun, at this point, and charged $100 a day) and it was Nashua's fault that I went days without getting the loaner they had on the premises the whole time. 6 months of this nonsense, no contact, evasive behavior, questionable interactions with a team member named Cora who seemed like she was trying to be helpful while ultimately not being helpful at all (currently ignoring my emails, btw)... FINALLY someone by the name of Art St. Denis contacts me and completely shuts me down--to paraphrase, he says he's sorry but he won't do anything about it and it's not Nashua Hyundai's fault that car rental prices soured during that period. Un-freaking-believable. Despite proof that in prior conversation/calls various Nashua employees admitted I should've been given the loaner car the day my car arrived at the lot for repair. My emails are now being ignored, and I've been told to just call corporate Hyundai for the $50 daily reimbursement and take the financial loss despite the fact that my car died ON A HIGHWAY due to a wiring issue that shouldn't have happened within months of purchasing the car. To summarize: They lied about the loaner, left my car sitting on the lot for days, misdiagnosed the issue, assured me they'd take care of me, and then basically told me to f*ck off. read more

Stay away from Ryan from sales and Nick Sales Manager. They will waste your time . Spend hours negotiating on a medium price; then go higher. Will be disrespectful at the end and swear at you. Very unprofessional. Avoid the stress and unethical business practice. Never have I seen such business tactics where prices is negotiated, then not honored! read more

Great experience every time I go there Whether if it's for sales or service. Highly recommend any of the Thompson automotive group dealerships. read more

I cannot say enough good things about the people that work at this dealership! I had such a great experience that I can't imagine why all the reviews aren't 5 stars! I called ahead and told them what I needed and everyone from the manager.. to the sales rep ..to the finance department couldn't have been nicer and more professional. I came out with the exact car I wanted at the exact price I wanted to spend on a lease! read more

Beware of fraud. I had the engine light come on. I was told my 2013 Sonata needed the fuel pump assembly replaced at a cost of $1635.61. The tech told me he pressurized the fuel tank and sprayed down the fuel pump and found small bubbles coming from a hairline fracture on top of the fuel pump. I could not afford that cost especially since my car is only worth about $5000. I went to my local mechanic and he said they could not properly do that inspection without dropping the fuel tank. He also said it's almost always a problem with the gas cap. He was right. He replaced the gas cap for $22, reset the codes and had me drive the car for a month. Guess what; no engine light no code P0456 and my car passed inspection. When I explained this to the manager Sam he said he would not reimburse me the $184.37, that they had charged me for their bogus inspection. That is why I did this review. read more

If I could give the place zero I would. The ABSOLUTE WORST customer service I have experienced with any company ever. Have had issues with them and their service dept with 2 separate cars. Love Hyundai as a brand of car. DESPISE this dealership. The woman at the service desk has the personality of a dead moth and the last time I was there with an email for a recall on my vehicle and a letter extending the warranty of the bubbling and peeling paint on my make and model she told me they won't do paint. I say to her but Hyundai sent these notifications to me to address and now you're saying you won't address them, but you're Hyundai right she says yes. Ummmmm do you hear yourself when you speak??? I will be going to any other Hyundai dealership from now on. Basically left after her saying I have to wait 8 months to deal with paint. ( sketchy used car salesman translation) when you come back in 8 months it will no longer be covered. Yea hard pass idiots. They also sold my wife on every upgrade for her car possible as far as warranties and when she cracked her windshield they said they don't do windshield repairs, after months of fighting they sent a 3rd party company over. The only reason why they even agreed to that was the crack was less than the size of a dime. Fuck this place and the upper management / owner(s) should be ashamed of the quality of service they are offering paying customers. As you can tell by the other review and star ratings if you can, GO ANYWHERE ELSE!!!!!!!!!!!!!!! read more

The worst place for service. They charged diagnostics for obvious things like the door lock not working. Not a problem as they said you could use it against the repair. So I asked them to fix it. They took eight weeks and asked me to bring the car. Then they call me and say that they have got bad parts. Then they called me and said wait, they managed to get the part. Just leave the car, and it will be fixed the next day. I kept calling them to check, and every time it went to voice mail. No one calls back. After four days of keeping my car in their garage, they told me they never got the parts. Horrible, horrible service. Stay away from this place. read more

I went thru a car wash at 1 pm Christmas Ev. When exiting the tunnel in noticed my rear wiper assembly had been torn off. I filed a claim with the car wash. Then drive to Nashua Hyundai, went to parts. They jumped into action took the car into service and replaced the arm. WOW. What service. Just want to thank everyone. Merry Christmas to the parts and service dept. Mark Loulakis BDR Airport Services Nashua NH read more

I've called 6 times in a two day span about the recall on my braking system that could set fire whether the car is on or off. No one has called me back. I've spent a total of about 53 minutes on hold between the calls. Not impressed. Hyundai sucks with customer service. They're fine taking your money when you buy a vehicle but are terrible at everything else. read more

Don't go!!. Twice I have been there and the agent spoke to me in a condescending tone. I now question if they care or appreciate Black/Brown skin customers. read more

My 2017 Sonata had engine failure under a recall. I brought my car to the Nashua Hyundia for repairs. Took them 2 weeks to even look at it. And I had to call them to get them going. By FAR - The most unprofessional car dealership team I've ever dealt with in my life. They couldn't answer any of my questions or procedures on maintenance and gave me a timeline up to 3 months for repair time, They also refused to give me a loaner (because it wasn't there fault), nor guarantee me reimbursement if I rented a car third party. And let me remind you this was a RECALL, my engine completely failed on the highway. Car has 60k miles and I do oil changes every 5K. Not my fault what so ever, and then the sales manager Brendan Daly was extremely rude. And told me to come get my car and he refused to work on it nor find a solution with me. I highly recommend going to the Manchester Hyundai and avoiding these terrible selfish unprofessional people. read more

Please go elsewhere!!! The staff were rude, unhelpful and nasty during our lease buy-out. They refused to help us out in anyway. This was our 2nd Hyundai and 2nd KIA. NO MORE!!!!! read more

Do not, under any circumstances, EVER EVER EVER give these thieves a deposit. Their MO is to quote you a price, payment terms etc on a particular car and ask for a "holding" deposit. They then come back with a massively increased finance offer, pulling the proverbial old car salesman shyster bait and switch. I was able to get the same financing on my Genesis 70 from Bock Hyundai in Norwood MA (a wonderful dealership if you want to be treated with respect) I called and emailed them many times for my $1000 back but they would not take my calls or answer my emails. Finally, the manager told me to go back to the salesman They stole my $1000. I appealed directly to Genesis in CA. They told me that I did not pay a holding deposit, that I actually "bought" $1000 worth of the deal they refused to do. I am a senior citizen and this car was my 70th birthday gift. That is the level of sleaziness will encounter at Nashua Hyundai. They cheat old folks. Do not do business with them. You will note they only have 2 stars. No surprise. Unfortunately, I was forced to give them 1 to post this review. Zero stars is the correct rating read more