Spectrum is a neighborhood car repair shop. I came here yesterday for an estimate repair to replace…read moremy tire well cover and fix the front bumper clip. I was promptly met and given a very good price estimate. What a pleasant surprise! Very affordable out of pocket since I have a 1k deductable insurance. I am here today to get it all done in about an hour. Very kind staff and prompt service. I am pleased and will be using and recommend them in future!

I want to be upfront: I did not choose Spectrum. My vehicle was damaged by Mister Car Wash's…read moreequipment, and Mister Car Wash required me to use Spectrum as a condition of covering the repair. If the choice had been mine, I never would have brought my car here--and after this experience, I'd urge others to think twice before doing so voluntarily. I brought my 2014 Honda CR-V in for a front bumper repair--two parts needed replacing. The estimate was 2-3 days. What followed was seven weeks of repeated visits, poor workmanship, and zero accountability. Visit 1 (July 28): I dropped my car off in the morning. The shop called me that same afternoon to say the work was finished. When I arrived, I discovered they had only replaced one of the two parts listed on their own estimate. The service advisor, Marco, argued with me that the missing part wasn't part of the job--until I showed him a copy of his own estimate, which clearly listed it. I had already returned my rental car based on their word that the job was complete. Spectrum made no effort to arrange a replacement rental or cover the inconvenience they caused. I also noticed that items in my car's interior had been moved from where I had left them. A shop working on the front bumper should have no reason to disturb the interior beyond moving the vehicle in and out of the bay. Visit 2 (July 29): I brought the car back to have the missed part installed. When I got home afterward, I noticed scratches on the new bumper, rough paint, and panels that were visibly misaligned with large gaps. I called the shop, and they told me to bring it back. Visit 3 (July 30): I brought the car in to show them the scratches, rough paint, and panel alignment issues. They said they'd need the car for a full day to address everything. Visit 4 (August 5): I left the car for the entire day. When I picked it up, a scratch was still present, and there were large bare spots on the bumper that looked like they had been touched up with nail polish. They told me I'd need to bring it back again. Visit 5 (September 12): I brought the car back one final time. The scratch was poorly concealed, and the panels were still misaligned. At this point I stopped bringing my car back, because five visits over seven weeks made it clear that this shop is not capable of producing acceptable work. To summarize: Spectrum called a job complete when it wasn't, argued with me about their own paperwork, left me without a vehicle with no attempt to make it right, and then failed to fix their own mistakes across four subsequent visits. I would not trust this shop with any vehicle.

I have been coming to Tucson Body Shop for years. Not only just my Nissan but others makes as well…read more The quality is amazing and they have even fixed other small things not included while doing the big job. I highly recommended this shop for all your body work needs. Used for both personal and company vehicles. Five star treatment! They have beat others in price as well when I have looked around!

Guys are very helpful and made sure they took care in the work that was provided. Great location…read moreand knowledgeable staff.

I am very impressed with Dan's Paint & Body service and professionalism. When I decided to give my…read morecar to them for the work it needed after a small accident. Oscar, who was assigned to me, was courteous, patient and responsive when we called. When work was done I was very happy with the quality and finish- perfect! Unfortunately, later I discovered that there was something that needed to be fixed that they had overlooked. They were honorable enough to address it and took care of it. They truly believe in offering the best service and satisfaction to their clients. They deserve 5 Stars!

The collision repair consultant Oscar who helped me was very rude. He would not look me in the eye…read more He did not shake my hand. He was very short with his responses, when I asked him a question. After he was done looking at my vehicle he went into his office for about 10 or 15 minutes and then came back out with an estimate that was severely overpriced. I definitely felt price gouged. I had already been to three other repair shops for estimates. The other three estimates were all under $600. Oscar's estimate was for more than $1600. Needless to say I felt like I was being taken advantage of. But it wasn't just the over priced estimate. I'm not sure why I was treated the way I was. It doesn't make me want to come back or even refer business.

I contacted them after another body repair shop told me I had to replace an entire vehicle body…read morepart for what seemed to me to be a minor issue. I got a quick response telling me that was the typical fix for my problem but to drop in so they could take a look. I did and was immediately impressed by the design and cleanliness of the front office space. I got a short peek into the shop area and it, too, was spotless. The folks were so helpful and responsive. Best part is that they could and did the work needed to make a repair that didn't entail my having to buy a large body part and have my vehicle in the shop for a week or two. What a relief!

Came in here to get an estimate for some body work and they seemed disinterested in looking at my…read morecar and earning my business. I wouldn't waste your time here if you have an accident and need a body shop.

EXCEPTIONAL CUSTOMER SERVICE! KEY ACCOUNT MANAGER: BOB…read moreCLARK IS PHENOMENAL! The entire team: Anahi-1 Anahi-2: Yes, coincidentally both young ladies have the same name! their assistance, kindness are Above & Beyond! Anthony Romero: Senior estimator, carefully & thoroughly explained the work needed to be repaired on my 2026 Honda CRV, after i was hit in the back by another vehicle. His associates, Luis, & Phillip extended excellent courtesies. A Great Team Of Employees! Thank you! H.M. Abrams

Great experience dealing With Alexis at Chapman collision on…read morePalo Verde. She is knowledgeable and has guided me through a difficult situation. Can't say enough good things about chapmAn ..and of course Alexis.

I've been a customer of Family Auto for years. They've been there for me with my RV and cars, and…read moreI've recommended them again and again to friends. Most recently, my guy Chance helped with the repair of Mustang's my passenger sideview mirror that someone ripped off. He always finds me the best possible deal, from body repairs to cooling system repairs and lots more. The entire staff is great - helpful, friendly, efficient and understanding. They do a great job, in the most timely fashion. I highly recommend them.

Had an Excellent Experience at Family Auto/Truck! The Staff is Friendly, Professional and…read moreMasterfully Knowledgeable on Mechanical Repair! Shout Out to Cindy for her Great Receptionist Service and Brent for his Incredible Mechanical Service and Skill! They were able to get a hold of my Vehicle Repair Insurance Company and took care of the whole process. They were Honest and Upfront the whole entire process through! Now my 2014 Chevy Cruze is running exceptionally better and more efficiently! Keep up the Excellent Service Family Auto/Truck Team! Recommend for over 10 Years now!

I just want to send some love and blessings to this place; when I was most in need, their pricing…read morewas unbeatable and their service, phenomenal. The young man in the office was so pleasant and right away said they could fix my door, and the gentleman in the back said it would be no problem. When I got my car back within 30 minutes and it was professionally done, I was in awe! But then they told me how much...and I started bawling! Gracias por todo lo que hicieron por mi, nunca lo olvidaré! My BMW has been blessed with your kindness! Happy Thanksgiving!

I'm so glad I read the great reviews on Spraymaster. They were right on point. I took my car in…read morefor an estimate and met with Fernando. He was extremely respectful and helpful in explaining what my car would need and didn't talk down to me because I'm female (like two other body shops did). When I walked into the office and saw all the awards, I knew I'd come to the right place. I got my car back when promised and it's perfect. I can't give Spraymaster 10 stars but I would if I could. I highly recommend this body shop.

I recently got my trucks tailgate replaced by Hood's Etc. I was serviced by the gentleman at the…read morefront desk--Rod, Armando, and CJ. They were very helpful and kept me informed throughout the process. The tailgate also needed to be sprayed and paint matched along with the sprayed in bed liner. I could not be happier with the outcome. They even handled the insurance stuff. Awesome company and especially the hassle free service!

I'm once again very impressed with the expert repair work and excellent service at Hoods, Etc…read more Within the low key entranceway, they have vast space for many vehicles and well equipped automotive facilities. I am always pleasantly surprised to find an auto repair place with mechanics, owners and managers who are all experts, honest and courteous. Special thanks to J. C. for his reliable care and going the extra mile to test drive my car in advance to diagnose any possible damage.