I recently had my front bumper replaced & my rear bumper repainted on my 2013 BMW 550i. The finished product was even better than expected at an excellent price. My car looks brand new! Seung, the owner was very courteous & knowledgeable & explained the whole process, including the price. He even dropped me off to get my rental! Now I know why they gets so many 5 star reviews. I highly recommend National Auto Collision. read more

National Auto Collision - Body Shops Near Me - Kent, Washington

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My experience with National Auto Collision surpluses BEYOND my expectations I am extremely happy with the excellent and professional service they provide. I am satisfied and grateful the way they fixed my Mazda CX-5. Thank you Steve and your team for going that extra mile to provide an amazing customer service. read more

My bumper was broken and when I requested for a quote on Yelp, Steve reached out to me immediately and he is honest, responsive and reliable. I am glad I decided to let his shop fix my bumper. It's beautiful and look so nice, not only that he expedited our services so we can get our van back sooner than we expected. Thank you so much for your help. read more

Excellent service. Steve is wonderful, he will fight the insurance company for you, have your rental ready when you drop off your car, and will go out if his way to make sure you have little to no out of pocket expenses. I will be definitely recommending this place to family and friends. read more

This shop is unreal! We're talking free luxury shuttle to pick up your rental car unreal. Quick, honest, high quality, and the best customer service I have ever encountered. I was looking around for a place to fix my car after it was hit while parked in my driveway. Most places couldn't get me in for 3-5 weeks, and my car insurance would only cover a rental for 20 days. Yelp led me to these guys and I'm so glad it did. They didn't even make me come in before it was time to drop off my car! I got them the claim number over the phone, submitted the paperwork over email, then they had me send them a few photos over the phone to ensure they got the right paint color. A week later I got a call that they had all the right parts and were ready for me to drop off the car. I dropped it off the next morning and they took the keys and that was it! They even had a newer Infinity SUV waiting to drive myself and a few other people to pick up our rental cars. When it came time to pick up my car a week later, I handed them the insurance check and they handed me my keys. No long line, no mound of paperwork. Simple and straightforward. They even returned the rental for me so I wouldn't have to! The body work they do here is excellent. My car is in even better condition now than it was before the collision. They even noticed my headlights are getting pretty foggy, so offered to install new ones for free if I buy them myself. I can't say enough good things about this place!! read more

My car had significant body damage after a hit and run. They were able to get me in promptly and repaired the damage fast. You can't even tell what had happened. Very friendly and kept me updated throughout the process. read more

My Audi SUV had significant damage on the front right requiring a fair amount of body work including completely new right headlamp. Even though it took time due to supply chain, labour issues, etc. recently, Steve was always available for a quick update. Many a times I would receive a call with a timely update instead of my having to text. Even when I texted, my texts were always returned promptly or they even just called me. I felt respected and my time valued. Best of all my car looks brand new. They even cleaned it up for me which was much appreciated. They know how to work with modern luxury cars and I cannot recommend them enough to take care of your car with the utmost care and do a quality job. read more

My car had a pretty bad scratch above the back left wheel. National Auto Collision made it look like new within a few days, at a really good price. read more

Steve is the man! They took the time to listen to my concerns and made sure I had complete customer satisfaction. This was one of the best and most impressive experiences I've had when dealing with insurance claims and body shops. This is where all my cars will go when body repair is needed. They are friendly, great craftsmanship, and high quality when it comes to products they output. Keep up the good work, and many thanks to the crew for a job well done! Thanks, Dave M 2018 Green Challenger read more

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I highly recommend National Auto Collision. I appreciated their communication, the time they took to explain the repair, hospitality and they even vacuumed my floor mats. I felt their pricing was fair and I felt comfortable as a female. Overall, excellent service. --Celeste B.T. read more

I was sick when I scrapped the passenger rocker panel in my wife's BMW 535. After reading the many outstanding reviews I took the car in. Alex worked with my schedule and gave me a more than competitive price. Very professional, great value and outstanding friendly customer service! You won't regret taking your vehicle here. read more

Told me because the clips on my bumper were broken, the entire bumper has to be replaced.

Had these guys repair a dent and scuff on my bumper. Really quick turnaround and quality work - my bumper is back to its original form/color and have not had any problems since. The owner Seung was also amazing - he even offered to drive me back after dropping off my car! Definitely recommend these guys read more

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Someone side swiped my moms shiny new red car, so she did the math claiming a hit and run on her insurance or just paying cash for the repair. We got quotes from 3 different places (Including National Auto Collision) and these guys were the lowest by hundreds of dollars, she ended up just paying for it. On top of the pricing, my mom said they treated her so good and made her feel very happy. The process was simple! They called to give updates and everything went as planned. There were no surprises. The only surprise was that when we picked up the car, it looked BRAND NEW all over again. Thank you for the awesome service, great pricing and an amazing job. I would recommend this place to anyone who needs body work. 5 star service all around! read more

National Auto Collision - Before pic / when someone side swiped my moms car - Body Shops Near Me - Kent, Washington

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I contacted them to inquire on when my vehicle could be repaired, whether or not I received an estimate first. It's not going through insurance by the way. The "gentleman" I spoke to was disrespectful and kept trying to talk over me rather than offering suggestions on how they could work with me to get this taken care of timely. I ended the call rather than attempt an arrangement with him after I asked, specifically, if I bring my car in, and you keep it until it's fixed, is that acceptable? Apparently not. Wow! How rude he was to me! read more

Prompt, reliable service. I came in to have my damaged spoiler looked at, they ordered the part and the next week I had it replaced. They did a great job, would recommend. read more

Steve and the team did a great job working with my honda civic! Highly recommended! Very friendly, responsive and professional! It was not on time but they did make it up for dropping off my car to my house at the same day. So very thankful for your effort! read more

Our Mini van had been side swiped and had dents and scratches all down the side. Steve was very empathetic to our situation and took our car right then. He also helped us navigate dealing with our insurance and getting the car taken care of. There was a lot of work that had to be done but he got it done in 3 weeks. I thought we would be out of the car for a couple months so he repaired it very efficiently. The work is amazing. The car looks brand new! He was also very honest and one of the tires that had a tiny cosmetic mark on it didn't need to be replaced so he refunded us the difference! I will always go back if I ever need body work done again and would recommend my family and friends to do the same. Thank you Steve! read more

Steve and crew did a quarter panel on my Land Cruiser and front end work on my Honda minivan, both with excellent results. Great friendly service, helpful and honest advice, excellent prices and beautiful work! They even offered to pick me up and drop me off when needed. I don't live too far away, but still not something most places would do, especially at such an affordable price. Highly recommended! read more

I had some damage to my vehicle and was debating whether or not it was worth it to get the damage fixed. Steve, the Manager, was super generous with his time and took about 30 min looking over the car and explaining what needed to be done (and why). I felt zero pressure to make a decision, and after a few days decided to go ahead with the repair. Steve estimated the work would take two weeks (shorter than other shops) and when I said I had to pay for a rental car out of pocket he assured me he would get the work done on my SUV as soon as possible. And guess what... HE DID. He actually got the work done in 10 days, saving me almost $100 in rental costs alone! Steve was communicative throughout the whole process, was willing/able to communicate and sign papers over email (which was very convenient for me) and was extremely kind and reasonable the entire time. A+++++++. read more

They repaired and painted a small ding that my paint less dent repair did not cover. Looks brand new again. Very courteous and professional. Went beyond my expectations. I am very satisfied with their workmanship and service. I will definitely refer others. read more

Steve and his staff did an amazing job on my car! I needed a portion painted after my car was damaged in a parking lot. Prompt and professional communication, Steve got me scheduled within a few days of making the inquiry, quality work (looks brand new again) and even got my car done earlier than expected. HIGHLY recommend National Auto Collision! Hoping I won't have to be back any time soon but if I do, this is where I'll be going! read more

Flakes of paint have sloughed off three week after a back yard technician from Craigslist replaced my front bumper. I was so disappointed but fortunately I found National auto body from yelp because their high rating. I got 5 quotes from yelp, their price was the best. The owner Seung Lee answered my questions promptly and discussed possible repair and payment options back and forth without delay, the best customer service I have experienced on yelp. So I decided to drop off my car there although my home is 23 miles away. When I found out my car window was left down after I dropped off my car and key after business hour, Seung even asked his manger to make a special trip to take care of it. I got my car in 4 business days. Seung also explained to me why the paint had sloughed off. No job is too small for them, other shops prefer to replace new one, however they kept my old bumper, removed the flaking paint and repainted it.. It took longer time they had expected, yet Seung still charged me the same price as his initial quote, very honest. Highly recommended. read more

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Steve did a fantastic job with my car. It was damaged in a parking garage and needed painting and parts replacement. He was extremely helpful, and my car looks new again. Highly recommend! read more

Been there three times now for my Acura TL. The owner is very friendly and considerate even willing to drop you off if you live close by. He has repainted the front of my bumper, hood and grill a couple times after some minor paint damages they stand behind their work and their turnaround times are pretty quick only a few days for me. Every estimate and price that I have gotten has been very competitive and they work with my insurance company. I don't like dealing with big auto body shops they usually have too many people involved and don't know what's going on. No personal attention. Will be going back in the future for any auto body work i mite need. read more

Great business! I had a small dent on my car and they fixed it for a good price and good quality. The man who helped me was very friendly and honest. I got quotes from 4 other places and they all gave me ridiculous prices for such a small job, but thank goodness I found National Auto Collision! Would totally recommend to anyone who likes quality body shops that don't overcharge. read more

Nothing to complain about! Steve was professional, informative and gave me status updates. Bumper replacement and paint took 4 days, and paint matched perfectly! I'm always hesitant when trying new places and the only reason why I choose this place is the reviews on yelp! I will definitely use and recommend this place! Thanks read more

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According to the other reviews this place is probably good & honest with you if you aren't a women. I came in for a quote on my trunk and bumper and they gave me a crazy high quote & told me I needed additional parts "just in case". It gets sketchier.... the guy doing my quote told me "this is the price but if you find somewhere cheaper we'll match that price". Ummm what?! I went to several other shops and the quote was almost half of what this place gave me. INSANE. I ended up going with All About Auto Collision in Renton, the owner Alex is great and honest with you no matter if you are a women or not :) they finished my car in literally a day & it looks great! Save your money for a business that cares about you and doesn't want to just scam you to get as much money out of you as possible. read more

Excellent service and great job. Steve and his team are amazing. Would definitely use them again and highly recommend them. Thanks Steve

I wasn't going through my insurance company for repairs after an accident earlier this year and Steve worked diligently with me to get my costs down as much as possible. They got my car taken care of quickly and were communicative throughout the whole process. I would 100% recommended this shop for repairs and bodywork. read more

Amazing customer service, efficient, very knowledgeable. Staff is beyond friendly, response time always 100%. Steve the owner is the man! Extremely personable, and cares to help you in your Auto Collision situation. Gets the job done right! I am very impressed on the work ethic here. HIGHLY RECOMMEND THIS COMPANY. read more

Not very satisfied 5 months down the road. I took a brand new bumper in to be sprayed and now it is beginning to chip BADLY. At first everything looked fine and then slowly the paint began to chip more and more. Maybe this business did not have experience painting polyurethane bumpers? However if that was the case I wish that would have been said prior to forking our half a grand for bad paint work. I hope national auto collision can make things right on their end. read more

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Great business. They stand behind their work. They made sure to work with my timeline. I got a quote via yelp due to the reviews with pictures. Once I went in to get a quote in person, I was told that the damage was greater than anticipated. He took the time to show me and tell me about the labor required. I was able to tell that my radiator support was bent out of shape once this problem was pointed out. My car looks good now. Thank you. Seeing what was wrong with my car was helpful especially when you're paying out of pocket. read more

Had a wonderful experience here getting my back bumper repaired after a minor fender bender. I submitted photos through Yelp, got a very reasonable quote a day later, and then scheduled a time to drop my car off. Steve was very helpful, professional, and informative. They did an amazing job (looks like new) and left the inside of my car cleaner than it has been in at least a year! Would definitely recommend to anyone looking for a good auto body shop. I drove here from Seattle as they had great reviews and it was well worth the drive. read more

My boyfriend had a situation where his side vendor on the passenger side was damage, prevent him from being able to open the driver's door. After speaking with the mechanic about it, he was very kind and cooperative with us. He explained about the kinds of repairs that he would do to our car, and even finished earlier than expected date. I appreciate everything that him and his team has done for us and would definitely recommend them if you are looking for a trusting mechanic shop! read more

I had a collision with a cement wall - and my passenger side was all mangled. I took it to NAC who did an awesome job on the repair. Steve (owner) was great to work with - kept me informed on the progress and I was able to add on to my fixes - without a hassle. Would highly recommend this business for all of your collision needs. read more

After getting rear ended, I took my car to National for a new bumper on an insurance claim. Steve was awesome to work! He took care of me, worked with the at fault insurance, provided a ride to my rental car, and even detailed my car prior to me picking it up! I highly recommend NAC, Steve, and his staff! read more

Working with Seung Lee to fix my car was such a pleasure, he is a professional in his field without a doubt. He showed me every detail and walked me through his shop and showed me everything, which was an amazing experience. Not only that, but he also offered extremely competitive pricing and the end result was AMAZING! The work they did was phenomenal in every regard. read more

I had big scrapes on the side of my car and needed a repair. I called other body shops but had to wait at least a month for an appointment to get an unacceptably high estimate. I called National Auto Collision and was able to get in and get an estimate the same day! Steve was able to assess and give me a quick quote at a acceptable price. I scheduled with his company right away after having gone through other places already. He told me when the parts will arrive and when I should drop off my car. The body repair went great - look as new. The service was ahead of schedule, and repaired my car in a few days as he stated. He said his repair is also under warranty and I can come back anytime if I had any issue. Would highly recommended this business. read more

Steve and his team did a fantastic job repairing my door and curb rash on my wheels. The car looks fantastic and they cleaned the entire interior as a bonus. Highly recommend! read more