I've tried doing a pickup order twice the last 2 weeks, but haven't been successful. Both times I used 3 different credit cards ($5K limits with no balance). but they all get declined. They random;y are either successful or fail. I placed a pickup order today and the payment was successful. When I went to pickup the order, nothing had been placed. Unless you dine in, it's not worth your time. read more

What an off experience. Empty restaurant and my friend wanted a quick lunch, as we just went to the Fair and wanted air conditioning and something familiar. Our party consisted of 5 adults, infant, and two toddlers. At first the host wanted to seat us at a high top. I said no, then they suggested a booth, for 4 or 6 adults squished. I declined asking for two tables. As we sat, water was brought promptly and then 50 minutes passed, with no follow up. Restless tired toddlers and hungry adults, that time seemed forever. We got there at 2:39 and left at 4:30, after ordering French fries, 3 burgers, wings, sliders and a salad. The salad when it came had raw chicken strips ( partially cooked). After waiting 70 minutes to order, with No refills offered, just seated and abandoned. By the time we ate our food, the place filled up and a party of six adults was put in that same booth( elbow to elbow) that was offered to us. Another group came in 10 minutes after us ,about the same size and they immediately sat them, took their order, and brought out their food before we even ordered, and they had a newborn and toddler like our party. When we asked for the bill, we weren't able to pay with anyone other than our server, who wasn't around. Someone else brought out the food& took away the raw chicken on the salad. My food and my husband's food ( burger n fries)was served hot, but was under seasoned. We grew so tired waiting on our food, we almost left before our food came out. I realize it's been hard to get workers in the food industry, but the food was not well prepared. My poor friend waited 90 minutes for a southern chicken salad. I'm sure it was just one of those days, but the two hosts after we arrived and sat us disappeared. so as new customers came in, they were looking around confused wondering what was going on. I just got the feeling that everybody that worked there was just hanging out in the back and only coming out when they absolutely had to. There was one server that was working the bar who was picking up the slack for the two young servers and the two young hosts. I don't think we will return. Food was fair, service was poor, and no one let us know things were behind. I hope they will get their act together. read more

Native Grill & Wings - Green Chile Burger*after arriving 70 minutes and sitting for 55 minutes. Empty restaurant. - New American Near Me - Tucson, Arizona

I like going on Sun. to watch my Team play. This has been my go to spot for the last few years. Good wings, Good service, Good Vibe.

Out of time and very hungry, we ended up at Native in Vail. Their $22.99 special was a salad, 10 wings, and a large pizza. Great combo and at a solid value. Let me preempt my review by stating that this establishment barely runs on the staff that they have. They didn't even have enough staff to open the patio and it was a gorgeous evening. Out waiter was amazing, but being understaffed does not help when you'd like another drink or some kind of service. The salad was a simple Caesar salad and was very solid. The boneless wings were great and we love the chicken and waffles flavor! The pizza was ultra greasy and while the bottom and the top had that nice char on it...the pizza was soggy and limp to pick it up and the genius who sliced it for us was too lazy to cut the entire pizza edge so we were ripping at it live cave people. For best results...don't even eat your pizza. Take that home and throw it in your air fryer... we actually enjoyed our pizza much more the next day. read more

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Went to this restaurant on Saturday with my daughter, son in law and my two grandsons. The boys order boneless wings with bbq sauce, son ion law ordered boneless wings medium and my daughter and I ordered the fish and chips. The wings (all of them were hard as a rock, my son in law got bbq wings instead of buffalo sauce and my daughter's dish was missing a piece of fish. The waitress should have recognized the order wasn't right. She was very nice but $65 for lunch (grandsons are 7 and 10), then I expect the good to be edible and the order to be correct. Also there was a waitress on the floor having a loud back and forth with the kitchen. I won't be back. read more

Service was ok... ambiance not too loud. Food actually over priced and cooking to heck and back. Wings dry and flavorless flat bead pizza raw in the middle burnt on the crust. If you like over priced food that's cooked by a toddler and okay service and a semi quiet restaurant this is your place. read more

Elvin, ask for him, the best server I've had in years. Good menu, many choices of wings and sauces or rubs. I chose the 10 piece, traditional wings with fries. Run was ancho chili lime. Wings were cooked perfectly! Not over cooked like most chains do to avoid any possibility of being undercooked.the rub was superb; flavor with a bite. Fantastic. Fries were crispy and hot. Served with ranch (a little thin) and ketchup and fresh celery sticks. Price was normal by todays pricing. I was full when done. I did have a couple of my Wife's Native Strippers, well cooked and nicely breaded chicken strips. Very nice. The numerous television around the place were on various games, but it was not noisy as the volumes were good. Bathroom check was okay, right after Lunch on a Saturday so needed spruce up. read more

Native Grill & Wings - 10 Piece traditional - New American Near Me - Tucson, Arizona

Jenny was a an awesome server and our wings and pizza were delicious. Loved my chicken and waffles dry rub!

Food was ok. Service was not! They appeared understaffed and the food took a long time to get to us. We won't be coming back! Buffalo Wild Wings is much better read more

If 0 stars was an option I would give it trash all over the restroom staff said it is what is is they ran out of silverware so we got plasticware waited watch staff pick straws up off the floor and put them in a container full of straws to give out read more

Kaley at the bar, knows how to do her job. On time with her drinks, always smiling. Even when she doesn't feel well. This place feels like home when she's working the bar. Thanks Kaley!! read more

Native Grill & Wings - New American Near Me - Tucson, Arizona

I ordered the personal pepperoni pizza, and there were six or seven slices of pepperoni at most on the pizza. For me it was also too thick.

Ordered fish and chips and the fish was cold in the middle. What is even worse is the fries were greasy and were left over from lunch. I will add that they had a $1.50 margarita special that was very tasty . This is our second time here and will be the last. read more

People this is a warning! If you go to this place, close to 5pm, watch your bill! This particular bartender will pad your bill!!!! We usually go at 3pm, and take care of our bill before, she takes over! This past Friday made the mistake going later, and she pulled her trick! She charged us 4 wines, 3 beers! Questioned her! Got really defensiv! Called manager, she was insultingand I was not going to take it!!!!!! She informed me my husband and I can not come in here again!!! I am disputing our bill with USAA, they added a tip!!! Watch your bill!!! read more

Sometimes those franchise restaurants can leave one with a "Yeah, yeah" kind of response. I'm going to let you know that Native Grill &Wings is waaaay better! Kaitlin was our server and she bartends on other days. She gets you! Whatever you want, she understands. You want something a particular way, she gets it. This is like your favorite hangout place. Come check it out! read more

Absolutely horrible service 0/10. Asked for the name of my mobile order repeatedly and still didn't bring it out by the time they did it was as foreigner would say cold as ice read more

Lindsey was our server and she was fantastic! The new decor is great and she gave us exceptional service. We can't wait to return if we can get her to wait on us again. My only complaint is the arrangement of the booths. The tables are too close to the seating and is not good for us larger customers read more

I went in for happy hour to check the place out. Service by bartender was mediocre at best. Not pleasant didn't offer happy hour specials or food specials til I asked, then after 2 questions she gave me the happy hour menu....maybe should have started with that. Ordered chips and salsa and 10 hot wings. Sent the chips and salsa back because chips tasted stale. Hot wings were luke warm temperature at best and tasted average. Needless to say this is not a place I would come back to. Bartender did remove the chips and salsa from the bill. Probably one of the most unfriendly bartenders I have encountered at a restaurant in years. She just seem to only want take care of the regulars. The place was clean and open with large TVs in the bar area. read more

Native Grill & Wings - Bar - New American Near Me - Tucson, Arizona

BEST SERVICE ever!! Never have I ever walked into a restaurant and been greeted with this much enthusiasm! He was hosting and serving. His recommendations were spot on and the food came out fast! Above all his enthusiasm was at 100%!! He was bouncing all over the place taking care of all his customers and calling them by name! Next time you are here ask for Alvin! read more

Worst service we have experienced. No one available to sit us. No bartender available at bar and everyone's drinks running low. No servers on sight. I had to get up and look for a server and everyone was in the back just relaxing. No excuse for minimum customers and no good customer service and long wait times. This restaurant needs to close down or needs new management. Vail needs better restaurant in this area. read more

Rough lunch. I hadn't been here in over two years and thought, what the heck, I'll try it again. The food is sad, a company this size should be better at developing the menu and executing it. One shouldn't have super high expectations for a corporate chain, but this one doesn't even meet that diminished expectation. The service was fine, they were obviously understaffed and missing a lot of opportunity. I get the feeling that the understaffed bit has more to do with the corporate culture than than the state of the economy. To sum this up, it's basically McDonalds quality food with table service and booze, only less consistent and frankly lower quality. Native has become a great place to eat if absolutely nothing else is available and your local gas station is out of shitty prepackaged sandwiches. So sad, because it used to be pretty good. read more

Native Grill & Wings - Undercooked fries and tiny sad little chicken bits. - New American Near Me - Tucson, Arizona

Whew, that was pretty bad. $25 for 10 cold wings and soggy fries that "weren't ready yet" when I got there but 3 minute drive home and they were cold. "Jalapeño" traditional wings; holy yuck. Check the picture. Could you bite into that soggy green wing?! We certainly will not be ordering again. read more

Native Grill & Wings - Traditional Jalapeño 10 Pack Traditional Wings - New American Near Me - Tucson, Arizona

Found this little grill while traveling through Tucson. It's off the 10 freeway foods really good, liked the seasoned fries!! I had the bacon burger combo meat was cooked to my liking, medium rare. Im an over the road truck driver so, I like stopping at restaurants that you don't normally see while on the road. If you wanna try something new that's not around your home and you're traveling on the 10 this is a good place to stop. Down the street from the restaurant is an empty field next to Big O Tires perfect for '53 and doubles!!! read more

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Solid sports bar. Mango habanero was the best sauce by far but hot honey was another good choice. Happy hour specials is the best around easily though. read more

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Not my favorite native location, however it scratches the itch after I go and get my nails done. The wings are good and the ludicrously fries are delicious. The thing I wish would happen with this location is that they would monitor who comes and sits on the patio with you. Kids walked off the street, walked in the back gate and sat out there with us. Otherwise I've never had a extremely negative experience. I just know not order the mozzarella sticks anymore because they always come out cold. I ordered my favorite wings. Traditional wings all flats I've been medium sauce with the asiago Parmesan sprinkled on top. And a side of jalapeño ranch. They came out really good that day. read more

Native Grill & Wings - New American Near Me - Tucson, Arizona

Service was slow, took 45 minutes to get food. Fries weren't warm. Not the first time for slow service. Never asked how the food was. Place wasn't busy when we arrived. Won't go back. read more

This is in regards to the Native Grill and Wings off Houghton Road. Ok, the food was great the first time we tried the place. In fact, we had plans to make it our regular eatery and was almost a 4-5 star rating. It wasn't until my daughters girlfriend tried to get a job there where everything turned 180 degrees. My daughters girlfriend told the manager to not call her back as she will not be working at a restaurant that has no care about hygiene or cleanliness. Let me explain as this was her report... NOT PERSUADING MY OPINION - 1. The manager was constantly yelling at the employees. Not a way to lead a team. I can understand to some degree but not all the time. 2. Demanding new hires to train potential employees. Management needs training on how to lead a team. 3. Employees constantly on their phones and throwing a fit when asked or told to work. It is apparent that managers do not know how to treat people let alone run a restaurant. Not opinion changing but definitely a concern. PERSUADED MY OPINION - 1. NO ONE washes their hands or practices any sort of hygiene after handling food, touching anything, bathroom. No gloves used. 2. The back food prep area is a disaster (far from clean and presentable). PERSUADED MY OPINION AND SHOULD BE YOURS (On top of the hygiene issue) 1. Food handlers were seen picking up dropped food from the floor and putting it back in the bin. An absolute no no in the food industry. 2. Placing customers at tables that have not been cleaned or sanitized. ACTIONS TAKEN - I have messaged the CEO and no answer was given on the emergent state of Native Grill and Wings. I am no chef, but as a cook, I know the potential of hospitalization or death resulting from food mishandling. Native Grill and Wings is going to harm a customer because of their lack of training and/or management in proper food handling. Since the CEO has not responded or taken any action on their establishment, it is readily apparent that they do not care about the health and well being of their customers. We will not be eating there ever again and I would caution anyone else that does so until action is taken to protect the consumer. This is disheartening because the first time I ate there, the food was good. The atmosphere is fun, the cleanliness is horrible. It was not until I learned about actions behind the scenes that I wanted to vomit. read more

Love their lemon pepper wings! Only reason they get 4 stars is: they do not carry Dewars White Label- otherwise their staff does their best to accommodate any special requests.. read more

blonde middle aged waitress with long fingernails wouldn't acknowledge us for 10 minutes and multiple walkthroughs of dining area. not busy, hour after lunch rush. when she finally took our order was rude and short. slapped food on table suspiciously fast accidentally sending a ketchup flying which she caught with her finger, didnt appologize or remove and replace. beer was in a dirty glass and 1" short. didnt feel comfortable eating what was brought. will not return. read more

This is what an up charge of $3.99 gets you. Pretty disappointing. I would assume they just got busy and forgot to double check my order but either way as far as value is concerned this is a rip off. read more

Native Grill & Wings - Over priced curly fries - New American Near Me - Tucson, Arizona

First, it was not crowded so no excuse for the service. We ordered our food, it took almost 35 min to receive it. Our salad had absolutely no dressing, we asked for dressing and never received any. We brought it up to the server and she brought our check back and literally threw it and said "she" gave you a discount. Which by the way wasn't what we were asking for we merely told her. The funny thing they gave us a military discount. Both my kids are military so made us laugh. I also asked for a separate check for my meal since I needed the receipt for work. I paid with one card, they took both receipts combined them and gave me one credit slip. I generously tipped Kaley since the food was not her fault and I chose to ignore she threw the original two receipts at me. When asked if I could get the original receipts back with the one credit slip she rudely said I guess I could dig in the trash for it. I would suggest Kaley receive some extra customer service training. I would not recommend anyone going to this restaurant. read more

The customer service has really become much better here over the last year. A big shout out to Tiffany, our server this evening. She went out of her way to make sure our late night dinner was really great! She was covering the bar and serving tables but was still really attentive to our needs. It was 40 cent "wing" night, so you can guess what we had! The ancho chili lime wings are fantastic, not too spicy and lots of flavor. They should be on your bucket list if you stop here! And the salt and vinegar wings are always top notch. I also like the number of televisions around the restaurant and the fact that all of the TVs were showing some type of Arizona sports. read more

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I don't even know why I keep giving this place another try. Seriously, If it weren't for bad reviews then Native wouldn't have any and the owners obviously don't care and don't even respond. The issue so far this time is that they gave our table away. Gave us a 30 minute wait time and then allegedly called us within minutes to seat us. We have no missed calls and I'm literally sitting across from the hostess stand. Since we didn't answer they gave our table away and put us back in line as if it were our fault. No missed calls, no real effort to get us seated. Way to keep the locals coming back. read more

This place is a joke! Took 40 min to get our food, which was mediocre and outrageously priced. We were the first people to get there when the restaurant opened and it was very slow so no reason for a 40 min food wait. I was charged $1 for a side of BBQ sauce that was literally 5 tbs ...maybe. My order came with fries, which were good, but I got literally 10. The wings were over $15 for 10 wings and they give you 4 pathetically small, drumstick kind (I'm sure this is not the right term) and the remaining 6 the other, cheaper kind. I have never been so shocked at the price to quality value. read more

Always a great place to go sit down with family and friends. All workers are always smiling and always on top of everything.

Sorry native. You lost our business....we were loyal customers to include Tuesday nights and during COVID. What a slap in the face... read more

Native Grill & Wings - Significant Increase in price due to COVID?! Sorry I call BS - New American Near Me - Tucson, Arizona

$.59 wings over lunch time - naked lemon pepper and naked red chili were really good! Also enjoyed the chicken lettuce wraps!

Made the mistake of taking my family here again after my boys football games. Drinks watered down. Service was better, BUT, when I got the check, I had been charged full price for happy hour menu. When I inquired, the bartender/waitress said the prices had gone up but they were waiting for new menu's. Bull&$@!. And illegal!!! I'm going to complain to the corporate office. This place not only sucks, but now they steal. Better check your receipts if you eat at this dump!!! read more

Native Grill & Wings - All you can eat Friday fish. Burnt first round? WTF - New American Near Me - Tucson, Arizona

We have been here at least 10 times since moving to Tucson 8 months ago and the food and drinks have always been great. Their wings, while not huge, are cooked and seasoned well. They are generous with dipping sauces unlike most wing places. Their happy hour can't be beat on the east side. Beer is always served cold and there are lots of food options. The pizza is surprisingly good. The only reason I can't give it 5 stars is because device is hit or miss. More than half the time, our server is good, but we have had a few visits that weren't so great. Love the new Saturday story time! read more

Native Grill & Wings - Sat story time. Free kids meal! - New American Near Me - Tucson, Arizona

I've only had the wings, but they were delicious though! Both wet and dry rubs. Not bad reheated either. HIGHLY recommend.