Cancel

    Open app

    Search

    Navy Federal Credit Union

    2.7 (11 reviews)
    Closed Closed

    Services - Navy Federal Credit Union

    Personal banking

    Auto loan

    Navy Federal Credit Union Photos

    Recommended Reviews - Navy Federal Credit Union

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    NFCU
    Scot S.

    To many hoops, stops on the branch to get a new bank card. 3 positions and must now wait. Ridiculous! This should be a ulter easy process in the branch. They aren't busy, that's the crazy part.

    See all

    1 year ago

    Business owner information

    Photo of Navy Federal C.

    Navy Federal C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Navy Federal C.

    Navy Federal C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Navy Federal C.

    Navy Federal C.

    Helpful 0
    Thanks 2
    Love this 0
    Oh no 0
    Photo of Scot S.
    34
    39
    27

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    They were arrogant, rude, and behaved as if I looked too poor to warrant any attention from them. I will never visit this branch again.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Can't go wrong with navy federal. Great rates and service. Been with them for decades.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Navy Federal Credit Union

    Mountain Motors

    Mountain Motors

    (22 reviews)

    Bruce Jett is the owner of this Buy Here Pay Here Dealership, "Mountain Motors", located in…read moreFrederick, Maryland. Mountain Motors & the owner Bruce Jett take advantage of people. He monetizes off of the unfortunate situations of others and sells them vehicles that are salvage title that would not have even passed Maryland Inspection. Like other patrons have previously left in their reviews. He has hired his own personal Maryland Inspector who works there once a week and passes all the illegal cars. My 2006 Toyota Corolla was sold to me around July 2024 with the check engine light on, left and right front apron bent (frame), left front bumper hanging from previous accident, extreme pull to right when drove. I have replaced front tires 8 times, brakes, alternator, and battery 5 times due to electrical miswiring. Exhaust that comes up through holes in floor which is a carbon-monoxide issue to the point it is nauseating. They make no attempt to remedy the situation since notified within 24 hours of purchase not only to Bruce but to Owen who sold the vehicle. I spoke with Bruce Jett directly the morning after(9:00am) purchase of 8:30pm, and was told he did the legal minimal requirement required by law, he would not provide different vehicle, nor return my money. He stated don't bother with a lemon law approach because not a new vehicle. I have been told by a body shop that this salvage vehicle is not safe to drive nor should have been sold with bent frame. Another mechanic shops states that this vehicle should not have even passed inspection and is not legal in Maryland. I also notified Jeanne (finance manager) verbally and by email of the situation. However, even now when I reach out to Jeanne, their financial company representative ,which is located on site. In fact he has three separate businesses listed , yet in one building. The Mountain Motors portion who supposedly sells the cars, Royal Trust the finance Company and his Auto shop with yet another name. that is located at the dealership that Bruce also owns. I tried to trade in on another vehicle yet would not provide pay off amount. I have also reported them to the Better Business Bureau. Please do not trust these people with no parts of an experience that you should be happy and enjoyable. Save yourself from going through what myself and so many other people have/are going through with this dealership. Their Google Reviews and their rating here and on BBB all show this is a repeat thing that is happening to many customers and they need to be stopped.

    This scam business sold my 78 year old father a $2k car for $10k. After my father passed…read moreunexpectedly they were notified of such by my mother. Disregarding this info they referred my deceased father's account to collections who called last week opening old wounds for my mother. Trash people trash company.

    Navy Federal Credit Union - banks - Updated September 2026

    Loading...
    Loading...
    Loading...