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    Naz Exotic Auto

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Naz Exotic Auto

    Auto customization

    Auto electronics installation

    Naz Exotic Auto Photos

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    6 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (45 reviews)

    Downtown Ann Arbor

    I want to first thank CJ for being so awesome! I have been stressed over my snow tire situation but…read morehe was able to help me through it quick. I greatly appreciate it, CJ! I bought snow tires from Costco because Bridgestone had a sales with rebate and penny installation. 3 days after the purchase, I was not able to get my snow tires installed. In fact, Costco told me that I won't be able to bring in my car for another 3 weeks. That is ridiculous. You should try to meet your customers' needs as soon as possible. Or at least find an alternative way to show that you care. It had been snowing 3 times in the past week. My car has slipped multiple times in the snow. It was not acceptable to not have snow tires on especially after paying for them. I decided to go to Firestone since they offer the same snow tires for the same price. Only difference are the labor costs. Firestone also does price matching. Initially, they said they don't match wholesale company. But CJ somehow managed to get firestone to match what I paid for at Costco. It was maybe roughly $40 more than what I paid for Costco but that is completely okay! Firestone got my snow tires on the next day! I was able to drive safely without slipping! I felt that I was able to express my concerns. CJ made sure that my snow tires will be on as soon as possible. Overall, it is a wonderful experience. I should go to firestone for all other services since they seem like they care about their customers!

    I mixed feelings but overall not satisfied with this shop…read more Have had our vehicle serviced a few times here for alignment and oil pan (gasket?) repair. We were referred by our specialty auto place that doesn't perform alignments. Alignment went ok no problems after. The 2nd service for leaking oil pan repair. (Our specialty auto place was not available & teen son needed the car to drive back quickly to college an hour away). Brought car in. They held for a reasonable amount of time to get work done. Repair seemed to go well. With significant cost (probably typical cost). However when we returned to our specialty auto place we were told there was a complete mess left of the oil pan repair! We were advised to return the car to Firestone for a redo of the original repair! As well I had to confer directly with the manager (very accommodating) because the receptionist/shop clerk was very evasive when I initially called to request the redo!

    Goodyear Auto Service

    Goodyear Auto Service

    (29 reviews)

    Drove by to have air pressure double checked and received excellent client service…read more The guys didn't act like I was in their way.

    It was unavoidable: my 2015 Prius needed new tires. The previous set were 6 years old and that's…read more42 years in dog years, isn't it? I was able to get a 25% discount through my insurance company on Goodyear tires and this shop was a qualified installer. When I showed up for an appointment, Jason, the manager, efficiently processed everything relating to the tires. I also asked about a brake fluid flush and fill, as well as coolant, both of which they were able to do then and there and at a price at least 30% below what the Toyota dealership had quoted. They also, upon my request, checked the brake linings as I thought that, at the ten year mark, I might need new pads but according to their mechanic, the car was still at a safe level so I can wait a while for that. I also don't drive all that much so that might also contribute to the condition of the brakes. I appreciate that they didn't try to upsell and scare me into thinking I needed to drop some 800$ on 4 brake liners. (Toyota have quoted an estimate of some $1200. No surprise there. But I think everyone knows that a dealership will be pricier than an independent shop. ) Bonus feature is that there is free tire rotation and brake check. In sum, I was sold on returning to Goodyear Auto Service and am happy to know of somewhere reliable for service that is not the Toyota service and dealership out on Auto Row on Jackson.

    Ann Arbor Tire

    Ann Arbor Tire

    (2 reviews)

    Update on the review below (original written 12/19/11): A…read morefew hours after I wrote the review below, I received a phone call from Ann Arbor Tire. The person with whom I spoke was quite apologetic for the less than stellar customer service I'd received. He stated that the person I originally spoke with should have asked me about the price I'd received. He then should have checked to see if they could match the price or come close to it. As I had already put a deposit on the tires elsewhere, I wasn't able to take him up on the offer. He had also pulled my records to check on the other complaint I mentioned in my original posting. A few days later, I quite unexpectedly received a check from them that was close to what I'd paid another shop to solve the problem. The letter that accompanied the check indicated that they'd discussed my concerns at their recent staff meeting. I'm feeling a lot better about these folks now. I'd give them a 3.5, if I could. I can't so I rounded up. 12/19/11 Disappointing -- I bought Nokian tires from here a while back. Now that it's time to get new tires again, I called them for a price quote. They're the only ones in town with these tires so, on a whim, I called a place not all that far from Ann Arbor. Same tires, same installation, same guarantees, etc. for $104 less. Amazingly, when I mentioned that I'd gotten a much better price quote elsewhere, Ann Arbor Tire didn't ask the price or offer to come down at all. I'd been seriously unhappy with the work ArborMotion did on my car a few years back; landed up taking it elsewhere and had the problem solved for very little money. I'm now a regular customer at that other auto shop. The Nokians were the only reason I had for still doing business with these folks. Now, that's gone.

    Bought tires from tirerack.com and shipped them here. Ann arbor tire called when they arrived,…read morescheduled me for 3 days later, and dropped me off back at my apartment so I didn't have to wait at the shop. They picked me up, washed my car for free, and were courteous and professional. A+ service

    Naz Exotic Auto - car_dealers - Updated June 2026

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