Carrie from Nelson Plumbing , is highly skilled and takes pride in her work. I highly recommend her for all your plumbing needs. Dave read more

Their team was professional, prompt, and highly skilled. They quickly diagnosed and fixed the issue, all while maintaining a friendly and courteous attitude. read more

Totally would recommend, based on our experience so far. We are always wary of calling a plumber out of the blue, preferring instead a referral from people we know. But recently (around October 2023) we relied on Checkbook and then cross-checked on Yelp. That's how we found Nelson Plumbing (Carrie). We thought we would start with a minor toilet repair job, and see how it goes. She took care of it no problem at reasonable cost. Having passed that test, we gave her a much more complex job of replacing our gas hot water heater. She did a fabulous job, very competent and professional. Even arranged for the city inspection, which passed without any additional work. read more

Let me start by saying Carrie and Darryl did an amazing re-pipe job and if I could give Nelson Plumbing 10 stars, I would without hesitation. Our house is an older home built in the late 50's that had galvanized water pipes and we were looking for a plumbing company that could give us an honest and thorough evaluation on what to expect with re-piping our entire house. After Carrie came out to look over the job and her explaining the process in detail, gave us total confidence and comfort in hiring Nelson Plumbing to do our job. Once the work started we felt very comfortable with the process and Carrie answered all of our questions and gave great suggestions as well. Overall the entire experience was pleasant and Nelson Plumbing sets the gold standard for sure! read more

After the cold snap, the pipe to our water main burst and we had a waterfall down our driveway. I wasn't sure if people who do indoor plumbing also do outdoor plumbing, and I'm happy to say that Nelson Plumbing can do both extremely well. Carrie hooked a hose up between our home bib line thingy and the water main so she could turn off the leaking pipe. Carrie and PJ came back and replaced the pipe, and it was not a short distance, and it had to go through lots of roots. Even though I told them which plants they could sacrifice, PJ was very careful to save them. They were very careful to remove the sod and put it back. he only beings not happy were the birds and squirrels who didn't like the interlopers in their backyard. A++++ service, A+++++ work, and they're really neat people. read more

I recently hired Nelson Plumbing for a complete home copper re-pipe and water main replacement. Carrie's communication, service, and attention to detail are exceptional. I received quotes from several plumbers, but chose Nelson Plumbing because Carrie's quote was reasonable and thoroughly explained. Not only is Carrie a skillful plumber, but she also has mastery of applicable plumbing codes and meticulous attention to detail that shows in the final product. Carrie does much of the work herself, but when she needs additional help she brings in a friendly and competent crew, who all wore masks. This was an extremely important detail this year as my family and I are working and schooling from home. The project took two weeks and during that time, Carrie, Daryl, and Manny became like family. Not only did they work hard, they also took the time to engage with our highly active and inquisitive five year old son. This small gesture was a testament to Nelson Plumbing's exceptional service as Carrie and crew not only re-piped, but also took additional measures to ensure that our family was comfortable. When the job was complete, Carrie made sure the plumbing was functional, leak free, and that the work areas were immaculate. If you are in the market for a copper re-pipe, I highly recommend Carrie and Nelson Plumbing. read more

There's something about Carrie that you know, is just...authentic. Everything from her responsiveness, her effectiveness, freakin laser focused attention to detail and crisp efficient efficiency... just made a whole house copper repipe and new water service seamless. We lived in the house during the whole thing, seamless and uninterrupted. read more

Carrie.....what can I say. She is the BEST. I'm sorry this took so long to write but As soon as you were finished we left on a Looong trip. Carrie did a GREAT job in re-plumbing our whole house. We HAD galvanized pipe which after 40+ years was bursting..literally. Carrie came in and repiped in all copper with beautiful joints and added a buffer tank (you know you get that pipe knocking, well no more) and insulation on the hot water lines. Our neighbor had his house repiped in 5 hours with plastic tubing. That statement alone should tell you the quality of the job. I feel very good knowing Carrie did a great job. read more

I have a home built in 1955 and after years of receiving solicitations to buy water line insurance I thought, why not just replace the water line? So I called 4 plumbers for an estimate. Nelson Plumbing's estimate was fairly reasonable. But that's not why I hired them. I hired Nelson Plumbing because when I called, Carrie who answered the phone, was to the point and able to answer all of my questions sufficiently. I had no idea at the time that Carrie was actually going to be the one to do the work. Turns out that this was the best choice I've made selecting a contractor in a long time. The work sight was so clean and neat, I was simply amazed. They cut a perfect line through my lawn, tarped the dirt and when they were done they replaced it and it almost looks like they were never there. I've had a bigger mess left by contractors simply changing out my lawn sprinkler heads! But not Nelson plumbing. Now I don't have to worry about those pesky water line insurance solicitations again. Carrie does excellent work. Hire her, you won't be disappointed. read more

I had removed my water softener and needed some minor repiping in that area and replacement of the main pressure regulator. Also, one of the shower faucets needed a new cartridge. First off, Carrie was really prompt in her responses. She came in the next day and did a wonderful job. The old shower cartridge needed to by cut out and she was very patient with it. Unfortunately the first pressure regulator was defective. But she came in the very next day and replaced it. All in all, a fabulous experience and a job well done. read more

Carrie and PJ did an excellent job re-piping our entire house. They did exactly what they claimed on their website by providing a stress-free environment for this project. They were considerate of our family and our home, and made sure every detail was covered, and that the project was done thoroughly. They also took care of all the permits and made sure the entire project was done according to code. We also had little side jobs that needed attention that they took care of without hesitation, such as an unbalanced, leaky toilet. When Carrie was unhappy with her drywall patch job, she called in an expert from San Jose to redo the work at no extra charge. It was fun to have them here in our home; we actually miss seeing them! How many plumbers can you say that about?? * Written on behalf of my parents, Joanne and Karl from Aptos, CA * read more

One thing that everyone faces when it comes to plumbing issues is the fear of how bad the problem's can be. This is definitely one thing Carrie and PJ take care of first for you. They make you feel comfortable right at the start. The biggest fears of repiping is not knowing how the piping was orginaly done and of course the walls coming down to expose the piping that needs to be fixed. Nelson's Plumbing did a fabulous job putting these fears aside. Unlike cheap joe-schmoe types, they didn't hammer out and rip the drywall off the studs to expose the pipes, but rather carefully and precisely cut cleanly the appropriate amount needed to expose the pipes and do the work needed to repipe. No extra custs were needed. In addition to that, when they were done with the job, our walls looked exactly the same as they did (minus the paint) prior to the job. Our drywall is tectured as well, and they did a superb job on making it look exactly as it did before. They're very courteous and careful with their work. They respect your home and make sure they take the proper care to make sure it's exactly the same before they got there (with the plumbing work fixed). You can't put a price on peace of mind, and that's something Nelson Plumbing gives you for your plumbing needs. read more

Finding a good plumber is as important as finding a good dentist and I wish I had read reviews on my last dentist before going in for a cleaning but that's besides the point. I called Nelson Plumbing about a water heater issue we were having at Second Harvest Food Bank, I left a message and within ten minutes got a call back! The customer service was excellent! I got a quote right away. Their attention to detail and efficiency really rings true to the core of their business and they make you feel like a part of their family. The job was completed correctly, on time and within budget. Bottom Line: You cant go wrong choosing Nelson Plumbing to do the work you need done. I highly recommend them, ask for Carrie or PJ read more

I had a leak under my house & didn't know what to do..I got Nelson plumbings phone # from one of the books & called them. Carrie came over & told me its better to get the whole house copper repiping. I booked them right there..They worked for 4 days & did the whole house, inside & outside, copper repiping..They did a great job..Their price was also reasonable.. I will definitely recommend Nelson Plumbing. read more

Passionate about plumbing! That is what Carrie and PJ are about their profession. They recently re-piped our entire house (a 7-day job) and we found them to be extremely hard-working, very professional and reasonably priced (even cheaper than others). Tidy and neat as well, they clean up after each day. With their excellent customer service they really do everything they can to make sure you're a satisfied customer. I wholeheartedly recommend Nelson Plumbing! Nina T. read more

Many years ago we had Nelson Plumbing do extensive work replacing some sewer lines under our house in a very tight crawl space and we were very pleased with their work. Most recently (May 2019) we had them replace the sewer line from our house to the street including a property line clean out and another clean out at the house. We were amazed by the quality of work and attention to detail. I was reminded of the book "Zen and the Art of Motorcycle Maintenance," thinking that perhaps a new book could be written by Nelson Plumbing, replacing the word "Motorcycle" with the word "Plumbing" in the title. We were very pleased with the entire experience of having the work done and the final successful completion of the job. read more

Carrie has saved my life and my house so many times! She definitely cares about what she does and guarantees her work. My hubby and I had a water heater leak that almost turned into a flood and she came out on short notice and saved the day. We love you Nelson plumbing!!! read more

Even a year later, Carrie and PJ continue to rock! Since our move in, we've had a few plumbing issues (totally unrelated to Nelson's work) and upon calling them for recommendations they've put us in direct contact with other plumbers who specialize in clogs / clean out and scope work. Their recommended colleagues have been responsive and professional. This company offers the caliber of service that leads to a life-long business relationship! We're so lucky to have found Nelson Plumbing. read more

I have my fellow Yelp reviewers to thank very much for helping me find Nelson Plumbing. This husband and wife team, PJ and Carrie, live up to every word of the rave reviews they have received. They are a real gem that is so hard to find in today's plumbing business. In today's world full of big companies hiring technicians with little regard on experience, quality, or personality, I was very apprehensive about my copper-repiping project. I was very reluctant to use a big company, knowing too well that I would have to depend solely on luck to get a good technician working on my job. Based on my past experiences, contracted technicians are under the company's pressure to get jobs done as quickly as possible so that they can move on and collect more money somewhere else. Copper-repiping is not something to rush to the finish line. It is too expensive and too big of a job to risk your house with companies that do things in a hurry. My house was not an easy project. My crawl space was very difficult to work in. PJ and Carrie were in my house for two weeks and finished the job right on time. Yes, copper repiping job is messy, dusty, noisy, and involves lots of big holes in walls and ceilings. But every night when I came home, PJ and Carrie left the house in a clean shape as if they were never there. Every single night, they closed all the holes in walls and ceilings, they vacuumed and mopped the floor to minimize my distress of living in the middle of a construction. They never walked around in my house outside of the drop cloth they put down to protect my floor. They treat my house the way I treat it myself. PJ is very meticulous with everything. I chose him over another positively-reviewed company because he was so meticulous when he came to do the estimate. He pays attention to every detail all the way to the finish line. I can't believe that I am saying this but my new plumbing is not only well-planned and well-executed, it is also beautiful!!. And last but certainly not least, PJ and Carrie are good people, kind-hearted, conscientious, and take pride in what they do. They even helped me with a few extra plumbing things without charging me for the work. Thank you, PJ and Carrie. It was my great pleasure doing business with you. read more

After my review below, Carrie from Nelson Plumbing contacted me and apologized for not getting back to me with an estimate. Since I had not yet picked a plumber for my re-pipe, I gave her another chance to bid the job. I really wanted to get a bid from her because out of all of the plumbers I met with, she seemed to be the most thorough and detailed. She came back out to the house and we went over everything again. She got back to me with her bid and it was comparable to other bids I had in terms of cost, but again, it was far more detailed than the others. She really covered all of the bases with her bid. We ended up using Nelson Plumbing and it was a great experience. Before the job started, were sent a list of things to expect and also how to prepare for the re-pipe. Throughout the job, we were kept informed of the progress and when to expect the water to be off. They were very careful to keep the house clean and put down drop cloths to protect the floor and carpet. At the end of every day, they cleaned up and left the house looking as clean as when they started. Carrie and her brother Chris worked very hard throughout the job even in 100 degree heat. I was very impressed with their dedication to doing it right the first time. Some things to note - you can barely tell that they dug a trench in the front yard to replace the water main, also, they were able to re-pipe the toilet supply lines without disturbing the tile on the wall, something other plumbers didn't even want to address. These are the type of people that you feel comfortable letting into your house. They get that it is a somewhat invasive process and they try to make it as easy as possible. Plus, they are very nice people! Also, Carrie came out last week to look at one of the toilets that was filling slowly. It turned out that some of the rust from the old water pipes had gotten into the flexible line that connects it to the pipe coming out of the wall. She changed the flexible line no questions asked and now the toilet is back to normal. If you need a re-pipe, look no further. read more

PJ and his wife are good people We had a major leak in our kitchen wall. The couple came to attend our problem late in the night . PJ helped us through the whole process of finding the leak and he fixed the pipe which had the leak. His alacrity is great and he gave us the steps of how to get the water damage fixed as soon as we found the leaking area. I will call him any day for all my plumbing work for my home. Vasan and Aruna read more

Had another job, pipe started leaking in the back and the shutoff valve wouldn't work. Carrie came over after another job and fixed it up perfectly. I'm not kidding when I say it is now better than when they built the house! Great new copper pieces that shut the water off easily. I can't say enough good things about them. read more

Nelson plumbing was recommended to us by a neighbor and I'm sure glad we used them. Carrie is thorough and efficient. She makes sure you are aware of everything going on. Total replacement of old galvanized piping to copper and we couldn't be happier with the results. I highly recommend this company. read more

Carrie and Chris set the standard for how I want all my outsourced home improvement jobs to go. From the moment I first spoke with her to the final payment, Carrie made my whole house re-pipe easy and minimally disruptive. I especially like that she didn't ask if I wanted the work to be permitted; I think that with her it is implied that she stands by her work and has it vetted by the city, especially with jobs like this. Since I never had to deal with a service disruption being away at work while they worked, my only disruptions were by my own doing in making my little House of Horrors as easy to work on as I could for the two of them. Perhaps that worked in my favor, because they were pleasant, helpful, thorough, considerate, and upfront about everything. But I'm sure the level of the service would have been the same regardless, given all the positive feedback across Nextdoor and Yelp. Here's another happy customer standing by their work. I felt comfortable trusting them with complete access to my home while I was away. And in the little time I had to speak with them on a personal level, they are among the genuinely nicest people you will meet. Good people, quality work, both key qualities you would want out of people working on your home. My only regret is that I didn't take the time to pick Carrie's brain more for bathroom renovation tips and advice with her decades of experience. But I'm really glad I took the time to pick the right people for the job, would hire them, again, and have already been spreading the word. read more

Okay, so I consider myself quite the handyman. I can build just about anything. Wire up my own lights, switches, fans, and such. Plumbing? Well, I can make it work but really am not a fan. In 1994 we bought a house that was built in 1947. For the past 10 years we have put up with slow drains, less and less water pressure and for me, my wife making my life painful every time she couldn't shower or the drains backed up. (Usually when I was traveling... House loves me!!) We decided to remodel one of our bathrooms and while talking about it realized that we would be better off first cleaning up all of the plumbing problems. We spent a few months looking for a company that could do the work, and had a reasonable price range. We knew that our sewer main to the city connection was bad (paid for a camera to go down the pipe a number of years back), and it was obvious that we didn't have enough water pressure and the amount of corrosion/mineral deposits coming out of the faucets were the problem. We finally decided on Nelson Plumbing. The decision was mostly about the way that PJ handled the review of the house, when others simply through out a number. He took the time, and to be honest, required the time, to do a thorough check of all of the connections, layout of the house, etc.. to make sure that to the best effort he could provide an accurate estimate of time and materials. Did the estimate change during the work? Sure, but I have never known of anyone who could be 100% accurate even on commercial construction jobs, 100% of the time. Layout, effort or depth of pipes, funky connections from the 40's, etc.. can all be a bit off. We had trade offs in the work. Some things took longer, others took less time. PJ was always careful to walk us through any likely change or option and allow us to decide for ourselves. All in all the work was perfect and the final cost was no surprise. PJ and Carrie are meticulous about opening up the work area in the morning, doing as much work for the day as possible and completely closing up and cleaning up before they leave at the end of the day. In the end we had the sewer main repaired, a city clean out installed, all of the house re-piped with copper, not plastic, and along with their partner electrician and drywall guys the finished work was excellent. This family owned and operated team rock!! I would recommend them to anyone. Matt read more

Well after a lot deliberation with other plumbing companies to fix, clean and in install a clean out for a clogged sewage pipe on my front lawn I went with Nelson Plumbing and I made the right choice! Carrie the owner and her Step Father were Knowledgeable, efficient and professional. Very happy with the results and the price was right! I have a plumber for life! read more

Worst customer services! The operator was nice and I explained that I think my cold water hose was leaking but not sure, I want to get an estimate. When Nelson called back for the qoute, he said "What's the problem!" "I explained again. He said "So!" I said again, can you give me an estimate? He said "It is $125/hour for the service call and $25 for the parts." Then I said that's good, but what if it is something else, I'm no expert. If there is something more than a hose, can you give me a qoute after looking at it? He said "Look, I don't have time to waste, I'm busy. If you want to do it, do it. I don't have time to play game with you." I was surprised with the attitude he has as if everyone supposed knows extactly the plumbing problems they have in the house before calling him. Nelson, You've just lost a business from me. I then call 3 other places. Everywhere else qouted a service call for $95/hour, and they agreed to come get an estimate to make sure what the problem it. If there is something else, I would be qouted and ageed upon before charging. And if it is just the hose problem like I mentioned, they would charge me $12 to $25 for the part, plus $95 service/repairing fee. That is the most basic customer services. On top of that his price is at the top end of everything, labor and parts. I think Nelson is just too cocky for getting loads of business from the previous reviews. read more

So I called about my leaky sink and bath tub faucets. They said someone would call me soon. I called 8:30 AM and it is 1:30 PM. Other plumbers called me back within 15 minutes. Thanks for the customer service. Apparently my problem is low on the emergency list, or maybe I am not worth their time. read more

Craftsmanship takes time. Carrie & team recently did the copper re-pipe for our whole house. Everything they did was high quality! We chose Nelson Plumbing to do the work because of their focus on the details, willingness to take time to answer all our questions & referral from a good friend. Carrie did much of the work herself. The project went smoothly. She really minimized the amount of time that the water was shutoff, and everyday they cleaned up and left the house in the same state (or cleaner) than they found it. We're very satisfied with the quality of the work! And our "new" water pressure is phenomenal. read more

I called Nelson Plumbing and spoke to Richard. Although they weren't able to help me with my particular problem, I appreciated the gesture of referring me to Alfred Williams Plumbing. It was a small gesture to refer me, rather than take the job up that may have been costly and unnecessary. Honest and worth giving them a call. read more

No more leaky bathtub faucet!! What fast and fabulous service! I called Nelson Plumbing and got a friendly reception/call center. Someone called me back right away. I got referred to Alfred Williams Plumbing. He came out while I was on the phone! He was done within 20 min. It was inexpensive too. I couldn't have asked for more. Highly recommended. read more

We've had a problem with a capped pipe in our front yard overflowing occasionally in the past couple of weeks. Today it started overflowing again so my husband figured it finally had to be dealt with. Finding a trustworthy and inexpensive plumber can be a challenge, so I figured I would find out who others on Yelp would recommend. I chose Nelson over any other plumber because of their extremely favorable Yelp reviews. I spoke with Carrie Nelson about the issue we were having and she was able to determine that it was a City Main Overflow (?) issue. Basically we were not responsible and she instructed me on how to contact the City of San Jose and what to tell them. I contact the city department (on a Sunday) and the crew arrived about 30 minutes later. Problem was resolved and sure enough, as Carrie said, it didn't cost us a penny. We are so grateful to Carrie and her helpful guidance. Another less reputable company may have come out and charged us, only to find out that I would still have to resolve it with the City. I am so glad we called Nelson Plumbing. In addition, Carrie called me in the evening to follow up and check to see if we were able to get in touch with the City sewer department, and if we were able to get the problem resolved. NOW THAT'S CUSTOMER SERVICE!! (Which, yes we did get the problem fixed and it was a minor blockage in the city's pipe.) We will definitely be contacting Nelson Plumbing again for any of our plumbing needs. We've had some water pressure issues with our upstairs bathroom that we've put off dealing with for fear of getting ripped off. Well, now we know exactly who can do the job! read more

We needed to replace our sewer line outside of our home and the drain lines under the house. We opted for Nelson Plumbing because they were willing to dig a new trench to correct the original sewer line that was poorly installed. We also needed to replace the original drain lines under the house which had started to corrode. Carrie and her brother were very thorough during the estimate and, unlike some plumbers, actually went under the house to inspect for the estimate. They also wrote a clear and easy to understand estimate that spelled out what they were installing and what materials they were using. We had them install a second clean out at the sidewalk (per code) and put in a new 2-way cleanout next to the house. Under the house, they corrected the slope of the drain system to improve the flow and replaced the bathtub waste overflow drain. They pulled the permits and scheduled the inspection ahead of time so there were no delays. The cleaned up every night and we were only without plumbing for a few hours on day 3 and day 4. Regarding the landscaping: they efficiently removed a 5 foot tall rosemary bush that had grown into the sewer line and excavated around the gas main in our front yard. They carefully removed the sod and reinstalled it. And they compacted the soil to 95%. We also had them repair a small drywall hole under the sink that had been left by a previous plumber during an emergency repair. Throughout all of this, they answered our questions (some of them multiple times), were thoughtful and steady working. Their parents also pitched in - truly a family business. One note: because this was done in the summer, they were very busy and there were times were we had to wait to hear back from them. This happened during the estimate phase - once we were on their schedule things proceeded much more smoothly. Because this is a family business they don't use a separate sales staff to answer your calls - just keep that in mind. read more

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Very very nice and helpful.I was dumb and broke the water hose with my car. I called around lunch time and Carrie was the only few that answered back right away. She gave me a free quote and did the job very quick. Not only was the price fair but she was very insightful with helping me try to prevent this from happening again. She also gave me pointers about other small things she noticed around the house. Very nice and helpful. I would recommend her to anyone. read more

Wanted to replace 2 older toilets that were taking needing regular maintenance from me to stop running, flush right, etc. and remembered I my home inspection report from 15+ yrs ago mentioned galvanized pipe that should be replaced, so decided to call the plumbers and get it all taken care off. Called Nelson Plumbing, based on our previous great experience with them. Carrie got back to me within an hour or so, came out to quote the job the next day, and set us up w/ an appointment a few days later that worked for all of us. On the day of work, ran into some more issues to resolve (galvanized waste line from kitchen/garage that was starting to show rust/thin spots, PRV with a small leak, and located under the house where it'd be tough to see / fix). Carrie talked me thru the new issues - gave me her inputs and advice but didn't pressure us at all (couple of items she thought could wait I preferred to do then, before I put it off for another 15+ yrs...) Got the toilets in / done that day, and Carrie and crew came back another day that worked for all of us to do all the under the house work. Great work - very fair prices, they went the etc. mile to put in a bunch of blocking between floor joists and properly hang the water pipes (old ones were literally hung by a couple of wire coat hangers) - no extra charge, they did it because it was the right way to do it. For folks who complain about customer service - they're a small job - it's Carrie and her crew. The person who answers the phone is at a generic phone center, takes your info, and fires it off to Nelson Plumbing. But if they off on a job, under a house and or in the middle of something that needs to get done (like replacing water pipes and you have 0 water in the house until it's done), there's no time to answer right then... If it's not urgent, I'd be patient if you want a great job done at a really good price. john My previous review from Jan 2011: Had a big squishy spot in my front yard, and a water bill that was creeping up, so I did some research and got a recommendation for Nelson Plumbing. Boy was that the best move I made all year! Quick response, PJ came out that evening for an estimate, and started just 2 days later. Did some initial debug work to isolate the problem (was it the water main or the irrigation), so I wouldn't fix something that didn't need it. Ended up being the water main - got a really fair price (flat fee / foot - at / better than all other other phone quotes I got from 4 star or higher places), they went out of their way to do a great job, stayed late to finish it up so we could have water the same day, and but came back the next day to make sure that the leak was gone before they closed everything up. Great folks to work with - I'd recommend them to anyone and will use them for any plumbing needs I have. read more

In August, 2009, I returned from a trip to discover than an underground leak had developed in the main water line from the street meter to my house in the Almaden Valley. I chose to call Nelson Plumbing based on their ad in the yellow pages, and spoke with the owner, Richard. That same afternoon, Richard came to my house to provide a free estimate. After discussing the options with him, I decided to go with his recommendation to replace the entire length of a 30-year-old plastic supply line with a new copper line, which involved tunneling under landscaping and a concrete walkway. Richard and an assistant showed up bright and early the next morning, and worked steadily through the day to complete the task on time as promised. I am very happy with the way the job was handled, and quite impressed with the way the job site was cleaned up when the job was completed. As promised, the final cost for the job was exactly what we had agreed upon, with no additional charges whatever. I heartily recommend you call Nelson Plumbing the next time you have a plumbing problem. Eva P. San Jose read more

I was at my whits end with plumbing/piping problems in our house. I first went to "Bay Area Checkbook" at the library for local plumbers. I wanted to repipe my 60 year old, 1400 square foot house, from original galvanized metal to copper piping. I selected 4 top recommended plumbers in our area and talked to them over the phone. One of the plumbers I called did not do repiping, and highly recommended "NELSON PLUMBING". So, Nelson Plumbing was one of 3 companies I decided on, to come out and give me a bid. What I liked best about Carrie from Nelson Plumbing, was when she came out to meet with me, was her "can do" attitude. If I asked her, "Can you recess this pipe back into this wall?", she said "Yes". With the other two companies, it was either "no" or "maybe". I got the feeling with the other two larger companies, they would "get in" and "get out" quickly. While, with Carrie, I got the impression, they would do the job, to my satisfaction, until the job was done. And that is exactly what they did. For the cost of the project: Nelson Plumbing came in with the lowest bid. And the larger, well known company met their bid. Nelson Plumbing was a long time, family owned business. I like supporting family businesses. I thought the job, may take a bit longer, rather than a larger work crew. But, that was OK with me. Their estimate of time for the job would have been right on, if they hadn't run into so many obstacles. Obstacles were: outdoor junipers that seemed to worry the other companies, rocky creek bed soil to bore through, working with a converted garage/family room, and the list goes on. What can I say, it is an old house. But, they would readjust with each obstacle they ran into. They worked longer than normal hours. They cleaned up after EVERY DAY of work. They arranged their work to maximize our use of water needs. And, they remained professional through it all. Carrie was patient with my questions. She communicated through words, diagrams, showing me hardware, whatever it took to get the information across. I ask a lot of questions and she always had complete answers. They attempted to exceed my expectations, which are high, and succeeded time and again. It has been a few months since they completed the job, and I wonder, why we didn't do this years ago. The original pipes had corroded to where you could barely get a pencil through the center of the pipe's opening. We could only run one appliance at a time. The shower had become almost nonoperational, because bits of corroded material had fallen off within the pipes, and were now lodged somewhere you couldn't get at. NOW, we can run the outside irrigation, while running the dishwasher, while taking a shower and so on. NICE!!! Carrie called back to see if we were having any problems. And, I am confident, if we did, they would be back to fix it. Everything is great. I would highly recommend them. 12/8/2011 I just wanted to add, everything is still working perfectly that Nelson Plumbing worked on. It has been several years. Their work is very, very good. read more

After hearing the faint sound of running water for a couple of days prior, I came home one evening to a little river running from my yard, into the gutter, and down the street. That faint running water sound was replaced by a louder KA-CHING. Not only was my service line in need of repair or replacement but my lawn and ground cover was going have to be dug up, Ugggh! After consulting a review of plumbers from my local area and making a few phone calls, I realized that there are a lot of plumbers that don't do the type of work my problem required. However, I did get a recommendation from one plumber that was high on my list and I reasoned that a plumber with his type of rating wouldn't take the risk of blowing it by suggesting someone questionable. So I gave Nelson Plumbing a call. Nelson Plumbing accessed what needed to be done and gave me a couple options. They also promised that they would be very careful in putting my yard back together. In my head I said yeah right. But the work they did was true to their word. Although I had my doubts that the work could be done without damaging my sprinkler system in some small way, I was happy to have been proven wrong. You could hardly tell where the work had been done; I didn't have to do a thing after they left except follow their suggestion and run the water in the house for a while. And they did everything in one day The service is very old school friendly and the quality is first rate. I definitely recommend Nelson Plumbing for repiping and line repair needs. Richard, it was pleasure doing business with you and your family. read more

Nelson plumbing- a family business that treats its customers like family. Carrie and Master Plumber dad, Richard, did a masterful job re-piping our home. They were quick to get back to us when there was a need and Carrie's honesty and professionalism were impeccable. A Big Thumbs up! read more

P.J. did an awesome job adding a clean-out to our house! Nelson Plumbing was very accommodating and reorganized their schedule so they could do our job the next business day after we called them up! Their prices are super reasonable (especially when compared to estimates we had gotten from other plumbing companies for the same job). We are getting all new pipes for our home in the near future and are definitely planning on having Nelson Plumbing do the job! read more