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    HR Silicon Valley Plumbers

    4.5 (47 reviews)
    Open Open 24 hours

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    Services - HR Silicon Valley Plumbers

    Plumbing inspection

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    10 months ago

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    3 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    2 years ago

    Henry is very reasonable and proactive, great experience with my water heater installation

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    2 years ago

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    2 years ago

    Jessie was great and did a great job. They arrived on time. I would recommend them to anybody.

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    3 years ago

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    5 years ago

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    4 years ago

    Our boiler was replaced pretty promptly. It was replaced within 2 hrs. Thanks HR Plumbers!!

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    3 years ago

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    4 years ago

    Romeo did a hydrojet cleaning. He was quick, responsive and clear in explaining what was being done. Overall he did a great job.

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    4 years ago

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    Page 1 of 2

    HR Silicon Valley Plumbers Reviews in Other Languages

    Ask the Community - HR Silicon Valley Plumbers

    Do you install full home water softener?

    Yes sir, we do install water softener.

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    Review Highlights - HR Silicon Valley Plumbers

    and does so at all levels, from the owner Henry Rivera (the "HR" in the company name) down to his crew.

    Mentioned in 19 reviews

    Read more highlights

    You might also consider

    Water Heaters Only

    Water Heaters Only

    4.6
    (11 reviews)

    We hired water heaters only to replace a tankless water heater. Not only was Loni willing to come…read moreout and discuss the various options, but also recommended we save money by reusing some of what we had. When we decided not to, Loni made sure we understood exactly what we were choosing and that it would be a good choice for us. We eventually had some other work done, and this other plumber came and pointed out all of these "issues" with the water heater. Completely scared us with visions of fire risk and heaters not working in the dead of winter, told us that this wasn't to code (even though the permit was signed off). Loni came out again. Explained everything in great detail, as to how it worked, why the other plumber was wrong. Didn't get mad that we wasted his time, just wanted to make sure that we were happy with our water heater. All in all, a fantastic experience.

    Hired Water Heaters Only to replace a residential water heater in Hayward. They came out the same…read moreday and completed the install within a few hours of the call. However, often the truest test of a quality business is how they perform when things do not go well. In my case, I had to go four days without hot water because the unit I received was defective. The day after the install we found the tank had shut down, no hot water. After a reset and restart done over the phone with the installer assisting, the unit unfortunately failed again a short time later. The next day which was a Saturday, another technician came out to swap out the heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He removed the bad insulation, vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again, after we got one lukewarm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a new model of a different make from their supplier, we got the replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. However, I could not have asked for a more timely and considerate treatment as a valued customer of this business.

    Mike Counsil Plumbing and Rooter

    Mike Counsil Plumbing and Rooter

    3.4
    (704 reviews)

    Pablo and Brandon arrived for my water heater's annual maintenance and flush. Because the…read more4-year-old heater needed a new anode rod, they had to fully drain it and remove it from the pedestal stand to swap it out. It definitely needed the replacement, and they got everything reinstalled and flushed efficiently. This was on a Thursday, and Friday was the July 4th holiday. Later that night, my smart water leak sensor on top of the heater triggered a "wet" alert. I went out to the garage and noticed a small leak on the cold-side nipple. I called right away, spoke with their automated assistant, and got scheduled for Sunday morning. Not wanting to wait three days over the holiday weekend, I decided to tackle it myself. I purchased a new hose line, partially drained the tank, and inspected the existing gasket, which looked worn. After cleaning the threads and applying a little faucet grease to the washer, I hooked it back up--no more leaks! Just as I finished the DIY fix, Amanda from Mike Council Plumbing called to proactively upgrade my appointment and send a tech out first thing Saturday morning. The next day, Pablo also called, he or Brandon are fully ready to come out and take care of it. I let them know I had already managed to fix it, and both of them advised me to monitor the connection and call if anything changed. Amanda canceled the Sunday appointment made by the bot. I really appreciate the proactive approach from the Mike Counsil team on a major holiday weekend. I was a bit too quick to assume I'd be stuck waiting three days, but their team stepped up immediately. Pablo, Brandon, and Amanda excel in excellence! High recommended.

    I have used Mike Counsil plumbing many times over the years and I have always been very satisfied…read morewith their work. Unfortunately, when I called them today I found that they now have one of those accursed AIs that you have to talk to and explain your problem. I will NEVER use Mike Counsil again, just because of that AI. I want to talk to a human being!!

    The Tankless Guys Plumbing and Rooter

    The Tankless Guys Plumbing and Rooter

    4.8
    (60 reviews)

    We heard a leak coming from the walls in the morning and The Tankless Guys were there before noon…read moreto locate and repair. Very prompt, efficient and clean. Thank You Gert & The Tankless Guys Team ! Will perhaps consider doing a 'repipe' with them someday ... And note that they also do 'Tankless' water heater installs to replace old style, inefficient gas water heaters ..

    I had a water back up in my shower (ONLY). Requested service from American Home Shield to have a…read moreplumber snake the line. A technician from USA PLUMBING 925-962-5162 came out on 08/13/26 tried to clear it via snake and was unable to clear the line, we are talking about 6 feet at most. Plumber told me that the snake is hitting something and actually bending the snake, HE GAVE UP and left after he told me that a clean out was needed, of course American Home Shield does not pay for cleanout. THEN a friend referred me to: The Tankless Guys Plumbing and Rooter, GERT came out extremely friendly man, HE was puzzled to why and what I was told by the previous PLUMBER. GERT came in, went to the shower drain, inserted the snake and was successful at first try!! My shower is back in service. I can't thank GERT and The Tankless Guys Plumbing and Rooter, I CAN'T THANK ENUF!!! BTW my house is on CONCRETE SLABS no crawling space, IMAGINE the cost i would have run into if I had listen to the USA PLUMBING TECHNICIAN, breaking the CONCRETE to repair the lines!! THANK YOU GERT and COMPANY!!! You got my business.

    Water Heaters Masters

    Water Heaters Masters

    4.9
    (846 reviews)

    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

    HR Silicon Valley Plumbers - waterheaterinstallrepair - Updated August 2026

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