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    Neo's Nail & Spa

    3.9 (61 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

    Services - Neo's Nail & Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Neo's Nail & Spa Photos

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    Recommended Reviews - Neo's Nail & Spa

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    Loved my experience

    Two very sweet ladies took very good care of me. It is a tiny but cozy place that feels very inviting. I got a deluxe French manicure and pedicure. I'm very pleased with the amount of time they took, how gentle they both were and how pretty the results were

    Glitter and purple with flowers $45.00 ! Great price
    Lavina V.

    Sunday was my first time here and I was very impressed, Upon arriving there was so much parking, I got help right away, I came with an inspiration photo and she made it look exactly how I wanted if not better !!! 10/10 will definitely suggest to friends & family Thank you so much ! you did amazing !

    Deluxe pedicure with hot stone and wax.
    Dhvani D.

    Very nice expeornce with Cally. It was a day before Thanksgiving break and she was able to take me in. This is a cozy nail and spa place with two ladies. Very good service and very good selection of gel colors.

    Another beautiful set! I loved them!

    Great nail spot, always Listens to what you ask for. I really Recommend you try it out.

    my gel nail extensions
    Erin S.

    The service was great and Kelly even gave me a discount in gel nail extensions, which are apparently pricier than regular acrylics. I got the gel nail extensions for $40 - what a steal! Will be coming back :)

    Best service here! Came out beautiful! They are sweet and considerate workers here! Absolutely loved coming here! It is now my go to nail shop!

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    3 months ago

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    2 years ago

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    8 months ago

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    1 year ago

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    10 months ago

    Not ok experience:( I booked my appointment at 1 pm and the nail tech told me to come back in couple hours and never came back again

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    2 years ago

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    3 years ago

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    2 years ago

    Kelly was great and I liked her work ! Would definitely come back again. Good selection of colors as well!

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    4 years ago

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    2 years ago

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    2 years ago

    Kelly does a very good job! She works long and hard. I will come again because my wife was very impressed with her nails.

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    2 years ago

    Awesome service. Kelly is so detailed and she is so patient. Her work is amazing. Love my pedicure!!

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    2 years ago

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    3 years ago

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    3 years ago

    Went for gel manicure and deluxe pedicure, the owner did a great job, very patient and awesome work. Highly recommend this place.

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    6 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    3 years ago

    Kelly did my nails for the second time in 3 weeks. No chipping or lifting .Kelly is a pro and focused on the work she does on your nails!

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    5 years ago

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    6 years ago

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    4 years ago

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    Page 1 of 2

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    Review Highlights - Neo's Nail & Spa

    The service was great and Kelly even gave me a discount in gel nail extensions, which are apparently pricier than regular acrylics.

    Mentioned in 21 reviews

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    Q Nails

    Q Nails

    3.5
    (137 reviews)
    1.9 mi
    $$

    I've been going to ThatMan at Q Nails for over 15 years, and he is the only nail tech I truly…read moretrust. I've tried many other places over the past 20+ years, but no one has ever come close to his level of skill, precision, and consistency. Not only is his work exceptional, but his professionalism truly sets him apart. He is always focused, detail-oriented, and dedicated to delivering quality every single time. Over the years, ThatMan has become more than just my nail tech--he's someone I genuinely respect and look up to as a true example of what it means to be a professional. If you're looking for the best, you won't find anyone better.

    I have been to Q Nails several times, and unfortunately, my experience has gotten worse with each…read morevisit. Sometimes there is a barking dog in the salon, and most of the time the place feels dirty and not particularly well-maintained. My most recent visit will definitely be my last. I stopped in for a walk-in pedicure and asked the man at the front if they had time. He said yes and directed me to a chair. After I sat down and he started filling the foot bath, two customers with appointments walked in. Shortly after that, another walk-in came in, and he turned her away. It was obvious he was annoyed that he had accepted me before realizing his scheduled clients had arrived. He rushed through my pedicure from start to finish. I actually don't mind a shorter massage, so that wasn't my main concern. What bothered me was the quality of the service. He applied only one coat of polish--no base coat and no top coat--and then immediately moved on to the next customer. Once my nails were dry, they told me I was ready to leave and charged me full price for what felt like a rushed, incomplete pedicure. I paid full price, but definitely did not receive a full service. I won't be returning, and based on my experiences, I can't recommend Q Nails.

    Photos
    Nail done by Jennie
    Nail done by Jennie
    Acrylics by Kim
    Acrylics by Kim
    Nail set by Jenni

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    Nail set by Jenni
    Amy's Nail Lounge

    Amy's Nail Lounge

    4.5
    (321 reviews)
    2.8 mi
    $$$

    Walked in for a pedicure and Amy was so nice! She did a simple French tip but it came out so good!…read moreWill definitely be back!!

    TL;DR: My big toes were messed up 3x and instead of taking accountability, the owner blamed me for…read morechoosing regular polish--a service she provides. No refund, no solution, and deeply unprofessional behavior. *~~ Service Overview & Pricing I booked a same-day appointment that the owner accepted. I requested: * #108 Gelixir purple gel polish + acrylic fill manicure * #108 Gelixir purple regular polish + basic pedicure The owner upsold heavily throughout. I even let her do extra work on my pinkies to build rapport. Total: $81 Tip: $15 (tipped before the service was completed) She opened the shop ~5 min late despite accepting my 9:30 AM appointment, & complained aloud, setting the tone for our session. *~~ Where Everything Went Wrong 1. First Mistake Toe spacers were applied after polishing but before the paint was dry, immediately smudging the big toe. 2. Second Attempt They only partially removed the polish to "fix" it. Because the initial coats weren't fully removed, the application was thick and uneven. After 40 minutes of "drying," the nail dented and the texture caught the lip of my shoe, scratching again. I told them I still had time if they wanted to properly redo it. 3. Third Attempt A kind staff member accidentally damaged the other big toe while helping me into disposable sandals. At this point, my toes had been ruined three separate times--all due to staff actions. *~~ The Owner's Response When I asked if they could use gel on the big toes (since the mistakes were theirs), the owner refused and claimed: 1. The colors "wouldn't match." 2. Gel and regular polish can't match--despite the Gelixir palette offering both and my manicure proving otherwise. 3. That because I chose regular polish, the outcome was my fault. She repeated this many times. 4. That regular polish takes "hours to dry in cold weather," something she never mentioned and is simply not true. By then I had been there from 9:30 AM to 12:20 PM, and the pedicure was the first service we started. *~~ Escalation & Unprofessional Conduct When I calmly asked for a reasonable fix (or at least accountability for my time), the owner became rude, defensive, and dismissive. She offered: * No refund * No partial refund * No refund of my tip * No solution She repeatedly told me I could "leave if I didn't like it" while her staff was trying to help me with bare toes. Instead of accountability, she lectured me with constant "you" statements and kept shifting blame. I stayed polite and attempted to de-escalate, but she kept escalating. My friend who was with me also felt the owner was short, judgmental, and rude from the beginning. As a Filipina, I'm familiar with cultural bluntness--this wasn't bluntness. This was aggressiveness and unprofessionalism. *~~ Service Quality & Safety Concerns * They used a pumice scrubber on my inner ankle bone, leaving raw skin and micro-cuts. * The owner drilled harshly on the sides and cuticle area during my fill, causing irritation and cuts. When I said "ow," she told me I "needed lotion." (I regularly moisturize; the issue was her technique.) * During upselling for designs/gems, she asked about two fingers. When I agreed, she worked on the wrong fingers, insisted I said "all," and did the same thing to my friend. * Despite her picking my friend's shade, she acted annoyed when we asked to see it on one toe. Odd behavior throughout--there's truly no winning with her. *~~ Final Thoughts Based on quality alone, this could have been a 2-star experience. But the owner's behavior makes it a 0-star experience. Earlier, she told me her business struggles with retention but has some regulars. Now I understand why. The recurring reviews about poor customer service suddenly make complete sense. Even her responses to negative reviews show the same pattern--confrontational, defensive, and unwilling to take responsibility. It's impossible to relax when the owner is hostile, unaccountable, and provides no customer care. This was my first time going (only to accommodate my friend's work schedule) because in theory the 9:30 AM start time is competitive. But honestly, you're better off walking one minute over to Winchester Nails, which is actually my regular spot. I'll never cheat on them again.

    Photos
    Amy's Nail Lounge
    Amy's Nail Lounge
    Amy's Nail Lounge

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    Kitchen Nail Bar - Santana Row

    Kitchen Nail Bar - Santana Row

    4.6
    (1.5k reviews)
    2.5 mi
    $$$

    Had such a lovely experience at Kitchen Nail Bar! The salon is beautiful, clean, modern, and has…read moresuch a relaxing vibe right in the heart of Santana Row. A huge thank you to Lam & Lana for taking such great care of me. Their attention to detail, professionalism, and warm hospitality truly made the experience feel elevated and pampering. You can tell they genuinely care about their clients and take pride in their work. From the service to the atmosphere, everything felt polished and welcoming. Perfect little self-care moment after long law school days. Highly recommend if you're looking for quality nails and wonderful service in San Jose!

    Worst nail extension job I've ever experienced. $96 later: massively misshapen nails, not at all…read morewhat I even asked for with length and shape. Dismissive front desk. Uncooperative nail tech. Upon booking, I told the front desk I'm very picky. I'm a creative director by trade and I need someone very precise. She cut me off saying don't worry all my technicians are very good. Consequently, I had shown the nail tech my last manicure and asked him to recreate these very basic neutral medium length almond nails. I asked him for advice regarding what nail extension technique would achieve the look. We debated a bit. I know a lot about nails because I used to have a nail business in LA. I made a choice amongst the techniques and he insisted on another and proceeded with that, insisting I wait and see. He refused my feedback along the process as I watched him make big mistakes like cut the nails way too short, shape each nail unevenly, and taking shapes way too off to one side and yet kept telling me to wait and see. Well, too late now it's done and anyone in their right mind would see this is a garbage job in addition to being nothing that I asked for except for the color of the polish. See what they gave me compared to my previous mani and how much they differ. Nails sit lifted on some nail beds and straighter on others, but unevenly distributed gel. They're just all over the place. A salon is only as good as it's consistency. I do not recommend.

    Photos
    Broken acrylic nail
    Broken acrylic nail
    Kitchennailbar
    Kitchennailbar
    Kitchennailbar

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    Kitchennailbar
    Nails Haven

    Nails Haven

    4.5
    (284 reviews)
    2.5 mi
    $$

    This is THE pedicure spot in my humble opinion. I always get the deluxe and not many places will do…read morehot stone massage with every pedicure package, but this place does that. My deluxe also comes with paraffin wax & massage. They even serve complimentary beverages like tea, coffee, water, and sparkling water. The workers don't have ful blown conversations in their native language like many other places, which I appreciate (I'm Vietnamese, so I understand it all, but I'm just speaking up for my other girlies). So this is definitely a relaxing vibe kind of place. It's usually very quiet when I go even with the salon chairs all filled. If you do come here please say hi to Julie the manager there, she's the best!

    I've been getting my nails done here for about two years and have had some of the best manis. I had…read morea brown set of gels done in December that lasted 4 weeks. I had one nail with that set that separated after a day and the salon re-did it for free. On Monday this week I had my first mani-pedi here. I had gels for both. One of my toe gels totally came off after a day, and my left thumb polish came off the same afternoon that I had the mani done. Since then, I had the gel on my left hand fixed (so I came back once on Wednesday, then Thursday (yesterday) two nails on the right hand both separated in the same corner. I just had those two nails re-done and asked for the right color, but it's a different color. It's just really strange and disappointing to have to get a mani fixed twice- seems like the prep wasn't great this time around and last time around. I'll be back one more time after this but it may be time for me to find a new salon.

    Photos
    Acrylic nails
    Acrylic nails
    My recent nails set
    My recent nails set
    Black + Chrome

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    Black + Chrome

    Neo's Nail & Spa - othersalons - Updated July 2026

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