Terrible service. I called and asked for a full set today at 3pm. I called and made an appointment for 3pm when I get off work and she preceded to call me and text me at 1-2 demanding I tell her if I'm coming or not. I had already confirmed on the phone I would be there at 3 for the appointment. Also her shop is horrible dirty. It's so gross I feel like I need to shower after every time I go in there. Do not go there save your time and money. Go somewhere else. She is rude and the place is so dirty. read more

Neo's Nail & Spa - Nail Salons Near Me - Santa Clara, California

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Kelly isn't a big place but she's excellent! Love her . Her work is great. I've tried other places for toes and nails and none last as long as hers. She does great work! I highly recommend read more

Today I had a very unpleasant experience here. My appointment started 30 minutes late without an apology, and during the pedicure my toe was injured and bled quite a bit. While I was receiving the service, she was also texting on her phone. When I politely asked her to stop, she became defensive and raised her voice at me instead of apologizing. I would not recommend this place to my friends or family. read more

I just got a gel manicure a couple days ago and it's already lifting and catching my hair in the shower or when I brush and style. I've never experienced that short of 2-3 weeks into a manicure. The painting was also sloppy and I have quite a few chips already. There wasn't much care put into the cuticles or shaping, it's simply not well done all around. The salon needs a declutter badly. There's old decor and dusty things stacked on every surface. It's $35 for a gel manicure but really it should be cheaper - this is actually a bottom barrel salon tbh. read more

Great service, Anna was very kind and took great care of me. My nails look incredible, you can tell she cares about her clients. She checks in with them during the appointment to make sure everything is going well and that they don't have any questions. She gave me a call back to confirm my appointment which I really appreciated especially since I called so late in the day. Luckily she was able to get me in and even stayed late, I have a trip tomorrow and am so grateful for her!!! read more

Two very sweet ladies took very good care of me. It is a tiny but cozy place that feels very inviting. I got a deluxe French manicure and pedicure. I'm very pleased with the amount of time they took, how gentle they both were and how pretty the results were read more

Neo's Nail & Spa - Loved my experience - Nail Salons Near Me - Santa Clara, California

Sunday was my first time here and I was very impressed, Upon arriving there was so much parking, I got help right away, I came with an inspiration photo and she made it look exactly how I wanted if not better !!! 10/10 will definitely suggest to friends & family Thank you so much ! you did amazing ! read more

Neo's Nail & Spa - Glitter and purple with flowers $45.00 ! Great price - Nail Salons Near Me - Santa Clara, California

Very nice expeornce with Cally. It was a day before Thanksgiving break and she was able to take me in. This is a cozy nail and spa place with two ladies. Very good service and very good selection of gel colors. read more

Neo's Nail & Spa - Deluxe pedicure with hot stone and wax. - Nail Salons Near Me - Santa Clara, California

She is so sweet and friendly and even included a hot stone massage into the service. 10/10 I came in with knarly runner nails and she was so kind and worked so fast yet so well. The place is also so clean! Will be coming here more!! read more

Great nail spot, always Listens to what you ask for. I really Recommend you try it out. read more

Neo's Nail & Spa - Another beautiful set! I loved them! - Nail Salons Near Me - Santa Clara, California

Not ok experience:( I booked my appointment at 1 pm and the nail tech told me to come back in couple hours and never came back again

Very small nail salon with two people working Kelly and Ana they both worked on my manicure and pedicure. Everything was reasonably priced and they did a great job on my nails, very friendly and quiet place to relax as well. Only suggestion I have is the place needs a little organization and cleaning. Would still come back here again:) read more

Love this place! I've gotten a few pedicures here and they've been great each time! I would definitely recommend, but make an appointment because it's small :) read more

Got a really good deluxe pedi here with Kelly. The whole pedicure was great I liked the product she used lavender and collagen can't go wrong with that! She was very sweet and professional. read more

The service was great and Kelly even gave me a discount in gel nail extensions, which are apparently pricier than regular acrylics. I got the gel nail extensions for $40 - what a steal! Will be coming back :) read more

Neo's Nail & Spa - my gel nail extensions - Nail Salons Near Me - Santa Clara, California

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Kelly was great and I liked her work ! Would definitely come back again. Good selection of colors as well!

I'm obsessed! These women are so, so sweet I feel pampered and taken care of all the time with them, and they really care about me. They ensure that whatever you ask for, you get it, and they'll make sure you feel good about it, too. The pedicures are so pampering, so amazing, and the manicures are gorgeous and I feel like such a queen leaving. read more

Best service here! Came out beautiful! They are sweet and considerate workers here! Absolutely loved coming here! It is now my go to nail shop! read more

Neo's Nail & Spa - Nail Salons Near Me - Santa Clara, California

Kelly does a very good job! She works long and hard. I will come again because my wife was very impressed with her nails.

Awesome service. Kelly is so detailed and she is so patient. Her work is amazing. Love my pedicure!!

Kelly offers quick service, she's very kind and respectful, and she always does a good and thorough job on many different services! The prices are also very reasonable. read more

Took my mom here after seeing and reading the amazing reviews. The service that she was given was so poor my mom asked for colors 103 and 66. The colors in the booked match the shirt that she wanted but as you can see the colors on my mom hand do not even look close.They are so brighter then what the book looked like and when my mom ask why did they not look like the same. The lady said that she didn't have the right colors that matched the book. My mom said why didn't you tell me that before because I could of picked out another color.My moms nails are all different sizes. My mom kept on asking to make them even but she didn't do that. The lady at the end said that we needed to give her a tip. I said no due to how unprofessional she was and lied to my mom and I about having those nails colors. Beware of this place. read more

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Went for gel manicure and deluxe pedicure, the owner did a great job, very patient and awesome work. Highly recommend this place.

Kelly did an amazing job on my nails after MONTHS of being without a mani/pedi. She took great care of me and actually listened to what I was asking for. She took her time and made sure I was happy. Jennifer did my pedi next and also took her time because she knew my feet were not in the best shape. She was very honest and clear about every step to make sure I was happy. read more

She doesn't clean the table and tools between customers. Also check the google reviews, majority of the recent ones are fake. I got a nail infection after going to this place. There are plenty of cleaner places, stay away from this one. read more

I have been coming to this salon on and off for more than 2 years. 3 weeks ago I had kelley give me what I thought was gel nails with tip. I tell her acrylic damages my nails, I don't want acrylic. She tells me I give you gel nails it last longer if she adds acrylic powder to the gel. So today, three weeks later (my appointment is 6:30pm) I go to her for a fill she tells me your nails are lifting you look like your hands in water a lot. I say that can't be because I always use rubber gloves when my hands are in water. She then says your nails are oily I tell her that can't be because when I use any oil or lotion I always use rubber gloves. I say to her you gave me a full set 3 weeks ago why is this happening? Kelley began yelling out of control I had to ask her to bring her voice down a level. So then she begins to take off all 10 cracked nails that are lifting. She is still complaining and arguing with me about it being gel or acrylic. She tells me I am her last customer, because she needs to go home and rest. Then a call comes in and she tells the customer to come on in. I say to her are you putting another customer in my place she says I am going to move you to the other tech because she does gel. At this point I now realize that Kelley does not know how to do gel and because she is so greedy she tells me anything to get my money. So by this time I am not feeling comfortable even to have the tech do my nails so I tell her thats ok, I don't want the gel nails. So I proceed to leave and she tells me $5.00 and I say for what and she tells me for taking off the lifted nails. I say really!!! so I look in my wallet and I have $3.00 she then says never mind. I say no here is your $3.00 I will be the bigger person you take it. Obviously she needed it more than I did. So take it!!! Moral of the story TELL THE CUSTOMER IF YOU DON'T KNOW HOW TO DO GEL NAILS, STOP LYING TO TAKE CUSTOMERS MONEY!!!! PS. Reading other reviews it appears my nails were cracking and chipping and lifting because she probably used the cheap supplies on my nails. OMG! It appears that Kelly does not use cheap supplies on all of her clients, only a select few.. I will take my money elsewhere. BEWARE SCAMMER!!!! read more

I'm always in this shopping center because my son goes to ernie reyes karate. So since its convenient I decided to give it a try even though I was hesitant because the lack of reviews. Once you walk in there is only 3 stations for nails. It is a pretty small space so supplies arent the most organized. I did not see any containers labeled soiled or clean and did not see any sanitizing machines like I've seen at other salons but the station I sat down at was clean. I was helped right away, there was only 1 lady getting a manicure with another tech. The tech who helped me may of been a manager or owner. She was answering phones, greeting customers and working on my nails. This did not bother me because she was very nice and did not make me feel like she was neglecting me or my nails. The price is good and comparable. I paid $28 for a fill and fix 1 broken nail. I wanted one gold nail and the options were few like most salons but my tech pulled all of them and made sure she put the right gold combination so that it would not look to thick or see through. The fill took about an hour, I was in no rush as i was waiting for my son to finish karate class. I was overall very happy with my nails and the experience. My tech made the experience pleasant. Neo's nails is definitely worth the try! read more

Neo's Nail & Spa - Fill- red & gold- coffin shape - Nail Salons Near Me - Santa Clara, California

Loved this place! I got exactly what I wanted in a reasonable amount of time. The nails are great quality; I've had them for a month now and I still can't get them off. Highly recommend! :) read more

Neo's Nail & Spa - My nails :) - Nail Salons Near Me - Santa Clara, California

This is the worst manicure I have ever received! I was looking forward to my appointment as I have been on a nail break and left disappointed and more stressed as I paid $45 for a set I did not like. Cons: the shop is very small and messy. Do not come here if you are looking for a luxury or relaxing experience. The nail techs do not use gloves, the equipment is scattered everywhere, and they use scissors to cut the nails as opposed to a nail tool, which I have never seen before. - the woman messed up my nails multiple times and did not even acknowledge it until I asked for it to be fixed. I had to constantly ask for things to be done correctly and be fixed. - they charge $5 extra if you want longer nails because the nail tech said "long nails are ugly". Very unprofessional. - no sort of relaxing ambiance whatsoever. The shop is very dirty and a low quality experience overall. - it took the woman 2+ hours to do a basic white dip manicure on short nails. I was appalled. Other nail shops I go to have me in and out in less than an hour for a style so simple. Complete lack of efficiency and organization. Overall, I was so disappointed by my experience. I look forward to the nail salon as a relaxing, self care day. This nail salon was a complete waste of money, time, and left me more stressed than before I came in. 0/10. Save your money and go to a quality nail salon! read more

I loved this place on the nails were amazing I'll Jessica understood what I wanted and she made my vision into reality definitely recommend her 100% read more

I swear I've had the worst service here ever. The first time was a bad experience and I should have learned. Decided to give it a second chance which was a mistake that I won't make again. I believe the owner is named Kelly. I made an appointment with her for 6:15pm. I got there and she was only just finishing gluing on tips for the lady she was helping.. I sat here and waited until 6:45pm, and asked what time it was actually going to be. She then told the lady she was helping to wait and had me sit down. Only to completely rush through doing my nails. She was very rough with the files and drills. When I pointed out certain things I'd like fixed (shape/length) she literally ignored me and said the way it was is fine. The entire time I was there it seemed as thought it was a huge inconvenience for her. I was getting a French tip done, the last time I was there I had a black polish and cat eye done, I asked for her to remove little bits of black left on the sides so it wouldn't be visible on the new French tips. She told me the black is my nail. It isn't polish. I told her she was wrong and to use a buffer on it. Within seconds it came off. Obviously the black polish is not my nail. That is just being lazy and not paying attention to your job. I've have never left a nail salon this ticked off before. This is the first time in the 17 years i've been getting my nails done that I will not be leaving a tip. DO NOT GO HERE! read more

Neo's Nail & Spa - Nail Salons Near Me - Santa Clara, California

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This salon is a gem! I used to go to another nail salon just down the street, but they were ridiculously overpriced. The ladies here charge a very fair price and do a wonderful job. The owner took her time trying to shape my nails so they look even and also helped me choose a nice color. I love that the pedicure includes hot stones too. A big plus for me. It's hard to see the location at first because it's sort of hidden near a karate gym. But there is ample parking and a sign is posted right before you enter the lot. Definitely recommended! read more

I like getting the deluxe pedicure here because you get a lot for the price. It's a small nail shop and I've only seen 2 people working here at a time, but I call ahead to see what the wait is. read more

the place is very small dusty and dirty, when she did my nails I got big fungus in my thumb led to lose my nail, pain, and to use prescription medication to help with healing and pain, she had very bad customer service yelling and screaming at the customer, she didn't understand the customer need, she only want to do the job read more

Ms. Kelly is the best nail artist I've ever had so far. She really enjoyed doing my nails and not rush at all even she was supposed to close. I really appreciate that the nail came out in such an amazing shape with shiny stones . Also, the price is really competitive read more

Neo's Nail & Spa - Nail Salons Near Me - Santa Clara, California

I recently found this nail salon about 6 months ago and absolutely love it! I've been continuously coming here since then even though I have plenty nail salons near me. Both the manicure and pedicure technicians are great. They listen to what I want and deliver what I want. I love the way she shapes my nails and offer suggestions but never pushy. She also has a lot of colors and nail designs to choose from. Regular Pedicure is only $20 and gel pedicure is only $25. read more

Neo's Nail & Spa - Nail Salons Near Me - Santa Clara, California

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Kelly did my nails for the second time in 3 weeks. No chipping or lifting .Kelly is a pro and focused on the work she does on your nails!

Found this place while searching for a place for a full set & pedi after work. Kelly was so sweet and she did an amazing job with my nails. Got exactly what I wanted. The shape and everything is absolute perfection! She has been working alone due to COVID but she really does take care of her clients. Will definitely be a regular of hers! read more

Neo's Nail & Spa - Nail Salons Near Me - Santa Clara, California

I am posting this so that other people are aware of what to expect when visiting this establishment. I came in for a fill and the nail techs told me that I either had to get the same color powder or get a completely new set because when they did my nails the first time they didn't set a clear powder before adding the colored one. I then asked if they could do an ombré design with the same colored powder and they proceeded to try to talk me out of it because it was "too much work." I finally agreed to just get a fill of the SAME powder. Whether I'm paying $30 or $40 I expect to receive the full service which I did not. The nail tech who did my nails didn't apply the clear powder on top and proceeded to only apply gel top coat which I'm my opinion defeats the whole purpose of me asking for colored powder. I then told her that I did not agree to gel top coat and she insisted that my nails would be fine without it, I told her that I would not pay $35 for her to only do half of the service so she agreed to decrease my price to $25. The issue with the service here is that you can never point out a flaw or have a decent conversation with Kelly. She immediately starts yelling and claims that if you don't like your nails that you don't have to pay for them (which is completely untrue). I was 100% unsatisfied with mine but she still made me pay $30. This is not the first time that she acts unprofessional or yells at me, but I tend to go back to give her the benefit of the doubt. Not to mention, that this establishment totally disregards COVID-19 safety guidelines. Especially Kelly, always wearing her mask below her nose and leaving her mouth uncovered. Not once do you see her wash her hands or at least use hand sanitizer in between clients or at least wipe her work place or chairs down. No social distancing whatsoever either. I have attached a few pictures of what my nails look like. THEY LOOK DIRTY and you can see the spots where they filed it down but didn't place the colored powder correctly. However, I STILL paid for this. read more

Neo's Nail & Spa - MIDDLE NAIL LOOKS DIRTY/BROWN. - Nail Salons Near Me - Santa Clara, California

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I came over for vacation to the Bay Area and I was really trying to find a nail salon that did very good pedicures and by luck I found this place. Kelly did a pedicure for me and my husband and she did amazing she used wax and hot stones with was so nice and relaxing, I am super happy with the results and we are definitely coming back. read more