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    Kitchen Nail Bar - Santana Row

    4.6 (1.5k reviews)
    PriceyNail Salons
    Closed 8:00 am - 7:00 pm

    Services - Kitchen Nail Bar - Santana Row

    Manicure

    Manicure and pedicure

    Kitchen Nail Bar - Santana Row Photos

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    Recommended Reviews - Kitchen Nail Bar - Santana Row

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    Diana N.

    I came in cause two of my nails broke and I needed to get them fixed. Amy took care of me she was quick and professional. She definitely passed the vibe check. I might have to come back just for her. Also I saw they offer a membership

    Laura C.

    Lieu always makes my pedicure experience heavenly. She is a certified massage therapist so you bet her leg massages are going to be the best, lol. Lieu makes sure my eagle talon toes are perfectly trimmed, painted, and pampered. For acrylic nails I see Tammy! Tammy has an extreme attention to detail and also takes such good care of me. She always ask me if I like the color, design, shape etc and I am so easy to please am I love it anyway, I trust her work. Santana Row is more elevated, I love the openness, high ceiling and relaxing vibe. I like to help myself to the candy on their island table too. ​​​​

    Builder gel extension
    Sonia M.

    I recently had a very disappointing experience. The person working on me nicked my skin and caused bleeding, which was both painful and concerning. The drill bits they used didn't appear clean, which raised hygiene concerns. Additionally, they were a bit aggressive when switching hands and handling tools, making the entire session uncomfortable. The nails turned out fine, though I don't know if I would pay $110 for this service and experience again. Overall, I would not recommend this place based on my experience.

    Kerynne T.

    I followed Brian from Brokaw because he's worth it. I love getting my nails (gel builder) done by him because he listens to what I want and makes sure the details are exact. He's an artist with every design. My first time at this spot was randomly with Lana. This second time here, I specifically chose her. She is amazing! Lana has helped reduced and eliminate my in-grown toenails with the care she shows. My feet and legs are in absolute heaven each visit. Compared to the other two spots, parking is a bit harder because it IS at Santana Row. However, inside is much roomier. I highly recommend Kitchen Nail Bar, any location, for the professionalism, price, and skills!

    Love Christmas spirit!! Khloe is so comfy and knows what she is doing!!! Always happy with what she does
    Jenny C.

    I had service with Uyen and she did amazing job!!! Willing to come back and have service with her again

    I went here for the first time expecting a great experience. However, the nail tech I got, Byrant, while removing the old builder gel, managed to get nail dust flying everywhere, including onto the nail tech next to him and her customer. Furthermore, he broke my previous gel x so we had to remove it. Luckily, my natural nails had some length (couldn't do almond, so I settled with round) and we went with putting the builder gel directly on top. Downside: The round shape he filed my nails, is growing out inconsistently. To add insult to injury, barely 2 weeks have passed and there is already chipping occurring! I am very disappointed in the service. Be careful if you are booking with Byrant!

    Emily L.

    Today Lam did my nails and he was so awesome. Very gentle careful and kind. I had a great service acrylic fill for $75 and did cats eye green color. He was so patient with me when I had trouble deciding on the color and helped me make sure the set looked good. The original set was done elsewhere and it was a complete disaster and he was able to fix it and make it look so nice. I have already booked my next appointment with Lam and cannot wait to come back.

    So disappointed with my manicure here. Lana cut my cuticles too deep and filed aggressively. I was left with nicks and cuts on three fingers. A day later all of my cuticles are sore and the fingers with cuts are in pain! She then went ahead with the paraffin dip and gel over the open skin without ever pausing. She kept on telling me it's ok and fine and kept going! I'm very concerned about getting infection from the open wounds. The towels were worn and didn't seem to be well laundered, and the tools didn't look that clean.

    Gel builder w/ cat eye effect
    Jenny B.

    I went with 7 colleagues and we made an appointment a couple weeks ahead since there's 8 of us and they did such a great job! We went ahead and told them what services we wanted & they were very accommodating. They even offered water to us midway through. We all got to see with each other which is nice. The staff who helped me, her name is Sophia (or Sophie) & she did an amazing job! I asked for a gel builder mani with cat eye almond shaped nails and she did better than expected. I definitely would come back bc of their service and the quality

    Mary F.

    I stopped by on a whim this morning while I was shopping around Santana Row and was able to walk in without an appointment! I received a great gel manicure from Loan, who was super friendly. The inside is super cute! It really feels like a more elevated experience because of the decor. I'd definitely recommend checking it out!

    Ghost nails for Halloween!
    Sara T.

    Jolie is amazing! She's my go-to and always does an immaculate job. Want perfectly sculpted nails? Want a fun design? She's the most detail-oriented nail tech I've ever had, and I'm so glad I found her. I'm really particular about the length and shape of my nails--it drives me crazy when they're uneven or inconsistent, especially between the same nails on each hand (like if my left pointer is longer than my right). Jolie always checks and compares them (without me even asking!) and has me double-check them before polishing to make sure I'm happy.

    Lieu Le sweet lady who did my mom's pedicure.
    Ame S.

    Come see Lieu Lu for pedicures! She's great and friendly. My mom enjoyed her green tea pedicure with her.

    Yuen did my nails today and was very gentle and meticulous. She took extra time and care when it came to nail shaping too!

    best reds to pick from!!

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    1 month ago

    Very quick and accommodating, took us within minutes of walking in without a appointment, my tech Uyen was amazing!

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    1 month ago

    Gina does a great gel manicure! Efficient, clean, and kind. Highly recommend booking in advance. I like their pedicures too.

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    19 days ago

    Love coming here to see Katie and Emily! Service and quality is always top tier. They always make sure i'm taken care of.

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    Page 1 of 39

    Kitchen Nail Bar - Santana Row Reviews in Other Languages

    Ask the Community - Kitchen Nail Bar - Santana Row

    Does your Éclat de Jasmine Pedicure include a regular pedicure with nail polish and cuticle care?

    Hi Karin, Yes all of our pedicures include regular nail polish and cuticle care.… 

    Hello! Do you offer chrome but in dipping powder form?

    Hi Mallory, Yes we can chrome on dipping.… 

    Hi, do you offer dipping powder on pedicure?

    Hi Maddy, We don't offer dipping powder on pedicure but we do offer acrylics (with powder) for… 

    Did you stop doing OPI gel I see reviews from a week ago with people doing OPI gel?

    Hi Brown, We have few OPI colors and many other exciting colors from Gelixir, Royal, Apres...… 

    Price of manicure?

    Hi Baran, Here is our full menu: http://kitchennailbar.com Please take a look and let me know… 

    View All 10 Questions

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    Q Nails

    Q Nails

    3.5
    (137 reviews)
    1.1 mi
    $$

    I have been to Q Nails several times, and unfortunately, my experience has gotten worse with each…read morevisit. Sometimes there is a barking dog in the salon, and most of the time the place feels dirty and not particularly well-maintained. My most recent visit will definitely be my last. I stopped in for a walk-in pedicure and asked the man at the front if they had time. He said yes and directed me to a chair. After I sat down and he started filling the foot bath, two customers with appointments walked in. Shortly after that, another walk-in came in, and he turned her away. It was obvious he was annoyed that he had accepted me before realizing his scheduled clients had arrived. He rushed through my pedicure from start to finish. I actually don't mind a shorter massage, so that wasn't my main concern. What bothered me was the quality of the service. He applied only one coat of polish--no base coat and no top coat--and then immediately moved on to the next customer. Once my nails were dry, they told me I was ready to leave and charged me full price for what felt like a rushed, incomplete pedicure. I paid full price, but definitely did not receive a full service. I won't be returning, and based on my experiences, I can't recommend Q Nails.

    I've been going to ThatMan at Q Nails for over 15 years, and he is the only nail tech I truly…read moretrust. I've tried many other places over the past 20+ years, but no one has ever come close to his level of skill, precision, and consistency. Not only is his work exceptional, but his professionalism truly sets him apart. He is always focused, detail-oriented, and dedicated to delivering quality every single time. Over the years, ThatMan has become more than just my nail tech--he's someone I genuinely respect and look up to as a true example of what it means to be a professional. If you're looking for the best, you won't find anyone better.

    Photos
    Nail done by Jennie
    Nail done by Jennie
    Acrylics by Kim
    Acrylics by Kim
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    Nail set by Jenni
    Amy's Nail Lounge

    Amy's Nail Lounge

    4.5
    (319 reviews)
    0.4 mi
    $$$

    Went today for the second time now with my daughter and we both had a great time. It's her first…read moretime and they made her feel very happy and comfortable. For me I usually get a french tip but Amy suggested to do the ombre nails and I'm glad I said yes! I really love my nails and we can't wait to go back. Highly recommend!

    TL;DR: My big toes were messed up 3x and instead of taking accountability, the owner blamed me for…read morechoosing regular polish--a service she provides. No refund, no solution, and deeply unprofessional behavior. *~~ Service Overview & Pricing I booked a same-day appointment that the owner accepted. I requested: * #108 Gelixir purple gel polish + acrylic fill manicure * #108 Gelixir purple regular polish + basic pedicure The owner upsold heavily throughout. I even let her do extra work on my pinkies to build rapport. Total: $81 Tip: $15 (tipped before the service was completed) She opened the shop ~5 min late despite accepting my 9:30 AM appointment, & complained aloud, setting the tone for our session. *~~ Where Everything Went Wrong 1. First Mistake Toe spacers were applied after polishing but before the paint was dry, immediately smudging the big toe. 2. Second Attempt They only partially removed the polish to "fix" it. Because the initial coats weren't fully removed, the application was thick and uneven. After 40 minutes of "drying," the nail dented and the texture caught the lip of my shoe, scratching again. I told them I still had time if they wanted to properly redo it. 3. Third Attempt A kind staff member accidentally damaged the other big toe while helping me into disposable sandals. At this point, my toes had been ruined three separate times--all due to staff actions. *~~ The Owner's Response When I asked if they could use gel on the big toes (since the mistakes were theirs), the owner refused and claimed: 1. The colors "wouldn't match." 2. Gel and regular polish can't match--despite the Gelixir palette offering both and my manicure proving otherwise. 3. That because I chose regular polish, the outcome was my fault. She repeated this many times. 4. That regular polish takes "hours to dry in cold weather," something she never mentioned and is simply not true. By then I had been there from 9:30 AM to 12:20 PM, and the pedicure was the first service we started. *~~ Escalation & Unprofessional Conduct When I calmly asked for a reasonable fix (or at least accountability for my time), the owner became rude, defensive, and dismissive. She offered: * No refund * No partial refund * No refund of my tip * No solution She repeatedly told me I could "leave if I didn't like it" while her staff was trying to help me with bare toes. Instead of accountability, she lectured me with constant "you" statements and kept shifting blame. I stayed polite and attempted to de-escalate, but she kept escalating. My friend who was with me also felt the owner was short, judgmental, and rude from the beginning. As a Filipina, I'm familiar with cultural bluntness--this wasn't bluntness. This was aggressiveness and unprofessionalism. *~~ Service Quality & Safety Concerns * They used a pumice scrubber on my inner ankle bone, leaving raw skin and micro-cuts. * The owner drilled harshly on the sides and cuticle area during my fill, causing irritation and cuts. When I said "ow," she told me I "needed lotion." (I regularly moisturize; the issue was her technique.) * During upselling for designs/gems, she asked about two fingers. When I agreed, she worked on the wrong fingers, insisted I said "all," and did the same thing to my friend. * Despite her picking my friend's shade, she acted annoyed when we asked to see it on one toe. Odd behavior throughout--there's truly no winning with her. *~~ Final Thoughts Based on quality alone, this could have been a 2-star experience. But the owner's behavior makes it a 0-star experience. Earlier, she told me her business struggles with retention but has some regulars. Now I understand why. The recurring reviews about poor customer service suddenly make complete sense. Even her responses to negative reviews show the same pattern--confrontational, defensive, and unwilling to take responsibility. It's impossible to relax when the owner is hostile, unaccountable, and provides no customer care. This was my first time going (only to accommodate my friend's work schedule) because in theory the 9:30 AM start time is competitive. But honestly, you're better off walking one minute over to Winchester Nails, which is actually my regular spot. I'll never cheat on them again.

    Photos
    Amy's Nail Lounge
    Amy's Nail Lounge
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    Nails Haven

    Nails Haven

    4.5
    (286 reviews)
    2.4 mi
    $$

    First time coming here today, and I'm so happy I found this place! I've been looking for a new nail…read moresalon, and this one exceeded my expectations. I got a manicure done by Julie, the manager, and she was incredibly sweet, accommodating, and did an amazing job on my nails. I absolutely love how they turned out! I also got a pedicure done from Kayla, who was just as kind and made the experience so relaxing. It was exactly what I needed after spending the day walking around in heels. Overall, the staff was wonderful, the service was excellent, and I'll definitely be coming back!

    been coming here for a loooong time and have just recently stopped because they totally went…read moredownhill. When i first started coming here a year ago, they charged $40 for a full set with designs and I thought it was amazing.. fast forward to now- HORRIBLE! they try and up-charge you for every little thing.. the little pamphlet in the front said a fill would be $35 but when i sat in the chair somehow they were trying to charge me $75 for a fill with a simple french design and the lady said that pamphlet is old with "old prices on it"??? then maybe change it to the updated prices?? their loyalty program is also trash- every 8 points you get is 5% off but they refuse to even give that to you.. one last thing- I brought my best friend with me to get our nails done and she speaks fluent vietnamese and she was horrified to find out all of the ladies talk very poorly about the customers in their native tongue. It's absolutely disheartening and gross to hear the things they say about you right in front of you! long story short, i used to love the place down and put 10+ of my friends on to this place but the vibes are horrible now and it's safe to say none of us will be returning here!

    Photos
    Acrylic nails
    Acrylic nails
    My recent nails set
    My recent nails set
    Black + Chrome

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    Black + Chrome
    Chan’s Nails & Spa

    Chan’s Nails & Spa

    4.4
    (150 reviews)
    2.3 mi
    $$

    5 stars all across for this hidden gem. My sister went here to get her nails done. They were able…read moreto take her in that day. What was suppose to be just a mani pedi turned into a whole spa day for her. Kathy the owner is such a nice woman who offered her a scalp treatment that also comes with a facial. My sister could not say no since we keep trying ro find places that offer scalp treatment. So she ended up adding the service. I saw her after and she looked so refreshed and rejuvenated. Well my sister surprised me with buying me a scalp treatment/facial the next day. :) I got to the business a little early. The lady Phong was very nice and asked if I needed a mani or pedi. I ended up getting my gel pedi removed lol. She had some time so they fit me in and added this. Phong was very gentle and at the end gave me a 5 minute foot massage. Thank you Phong. Next they took me to the room where Kathy did the scalp treatment and facial. She played some relaxing music and omg the massage and everything she did felt so amazing. I rarely get facials so this was much needed for me. Can't thank them enough as well as the business. If you are in the area you should check them out. I hope to be back again.

    Above an Beyond Service, they will take their time with you no rush, an do respect that even as…read moreclosing time approached they continued with the same process made me feel very comfortable. Made my Nails exactly as I wanted. Most relaxed an comfortable seating a peaceful experience!! % recommend this place . Will definitely be back

    Photos
    Chan’s Nails & Spa
    Chan’s Nails & Spa
    Thank you Yen! Just the neon stars I wanted

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    Thank you Yen! Just the neon stars I wanted

    Kitchen Nail Bar - Santana Row - othersalons - Updated August 2026

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