I brought my vehicle to Triton Auto Care for an alignment and other repairs totaling approximately…read more$1,600. The shop kept my vehicle longer than originally anticipated. When I returned to pick it up, I was informed that the alignment could not be properly completed unless I purchased and installed an additional part costing approximately $600. Despite paying for the alignment service, my vehicle's alignment remained incorrect, with the steering pulling noticeably to the right. The shop maintained that the additional part was necessary to correct the issue. Unsatisfied with the result, I sought a second opinion from another independent repair shop. The technician there was able to properly correct the alignment in approximately 20 minutes without installing any additional parts. According to the technician, the issue appeared to be that Triton Auto Care either misdiagnosed the problem or was unable to properly perform the alignment. After having the alignment corrected elsewhere, I contacted Triton Auto Care to request a refund for the alignment service, as the work I paid for had not been completed satisfactorily and I was forced to pay another shop to fix the issue. Triton Auto Care stated that they would need to inspect my vehicle to verify my claim before considering a refund. I returned to their shop with both my vehicle and documentation from the second repair facility. However, after inspecting the vehicle, Triton Auto Care still refused to issue any refund. As a result, I paid for an alignment service that was not properly performed and incurred additional expense to have the problem corrected elsewhere. I am filing this complaint because I believe I was charged for a service that was either performed improperly or not completed as represented, and the business refused to provide reimbursement even after the issue was independently corrected and documented by another repair facility.

My ML350 is finally operable and in excellent condition thanks to TRITON FOR DIAGNOSING MY VEHICLE…read more It was the FUEL INJECTORS. TRITON CHARGED ME $100.00 for all my woes Remember this car had 3 costly analysis: 1. Franks European Auto - $1,600.00 Misdiagnosed and still charged me. 2. Eurotek Automotive- $368.00 Not licensed 3. G&G Autohaus and Mercedes Benz Sahara collectively charged $2,300.00 vehicle still misfiring 4. Triton Auto - $100.00 Diagnosed and programmed my fuel injectors They were so kind and professional. Highly recommended and appreciated their professionalism in the care they provided me.

I'll admit, being on the road and getting a quick oil change is never ideal, but when you rack up…read morethe miles like I do, sometimes it just happens that way. I use Amsoil because I do drive so many miles and when I picked up my oil at the distribution hub not too far away these guys came up as one of the closest shops that handled Amsoil. They seemed happy to use the oil and filters I bought and damn if they weren't done exactly to the minute off when they said they'd be, which was very important as I had a deadline I was trying to meet with an auction house pickup. Great service at a great price, done on time, zero issues or complaints, makes this shop an easy recommendation.

Got my car in and out within 10 mins for an oil change. Ty to everyone who assisted in thisread more

I needed an out-of-state pre-purchase inspection on a used car and didn't know where to go. So, I…read morelooked on Google and saw Asian Imports had a great rating. Therefore, I called and talked to Wes (Service Manager). He is unbelievable! Every time I called or texted him, he responded immediately and answered my questions. He never rushed me and was always super professional and kind. I had the inspection done and was texted a full report and pictures of the car. Doing this remotely from Illinois was worrisome, but Wes made it simple, thorough, and made me feel comfortable. I highly recommend this place & Wes!

I noticed some oil underneath my truck the other day, so I brought it in to get checked out here…read moresince the last place that worked on my truck was Asian Imports Plus. Come to think of it, for the last 6+ years it's always been Asian Imports Plus that works on my truck except for a headlight bulb change at a buddy's shop in the Bay Area. Anyway, after about an hour, I got a call and I'm told that it turns out someone left an oil canister under the hood and whatever oil remaining in the canister is what made the mess under my truck. Totally unprofessional, but I'm not upset about that since it's more of a relief to me that it's not actually something that requires major attention and money. What does bother me though is that the last time I took my truck in was just for an oil change, but about one month later I come in for a little check up on a potential oil leak, but suddenly I'm told that there's a loooong list of maintenance and repairs that would total around $4500. I'm used to just being told what needs attention. Not upsells. This isn't typical of Asian Imports Plus. What I think the difference is from a month ago is: instead of seeing the usual guy up at the front, Erwin, there was a new guy. Long time customers that frequent Asian Imports Plus MUST know who I'm talkin about. You can't forget him. Hella cool filipino dude who is always there and on top of his work. Don't get me wrong new dude is cool and I have no problems with him at all. I'm sure he's just doing what he was trained to do. Both are very knowledgeable and helpful, and I'd totally shoot the breeze and have a beer or two with them. Just your typical laid back dudes, but I feel like Erwin was just more honest and told me what I really needed to have done which saved me money. Never not once during my 6+ years of going to Asian Imports Plus did I ever question what was being diagnosed and charged. This is the reason why I have been such a loyal customer to Asian Imports Plus in the first place. Honesty brings loyalty. Btw, I was told that Erwin "decided to leave," but I'm also told that he "got let go" from another source. Kind of suspicious. Possibly to bring in new blood that was trained to charge customers 3 times what the dealer charges plus labor. Yikes. I work too hard to get played. Just a fair warning to anyone looking to get some work done here. Another btw, I went to another shop in the same day for a second opinion and the diagnosis didn't completely match what was diagnosed earlier that morning. Asian Imports Plus actually overlooked TWO issues: my front brake pads need attention and also my driveshaft support bearing is worn down which I think is the most important thing on the list to be replaced. Both did agree on my power steering return line needing attention and also my CV boots are beginning to crack a little along with other maintenance like engine air filter and differential fluid. Asian Imports Plus diagnosis + bill: $4500 second opinion shop diagnosis + bill: $2100

My go-to spot for oil changes. Great price, awesome staff (Josue is super friendly), and they get…read morethe job done. I usually try to make an appointment. If I need to bring the car in last minute, I'll call in ahead of time, and they usually give an accurate sense of wait time. They have an indoor waiting area with refridgerated drinks. Great for getting work done while you're waiting. I always expect to sit around for a bit, but usually end up leaving sooner than expected. :) Came on a Thursday afternoon and waited less than an hour.

Got my suspension, transmission worked on and new tires. Service was efficient, honest and…read moreaffordable. Josue brings great energy and is always welcoming. Been coming here 2 years and highly suggest this shop for your repairs.

Caesar was amazing and professionals. From the moment I called the Store super kind and respectful…read more Customer service is unlike any other place. He takes his time to tell you what your Car needs and even shows you. He really works on building Trust with the customers, and I truly appreciate that. Thank you Caesar for making our experience great We will definitely be recommending our friends and family

I had just been there the day before. Justin was unable to give me a morning appt to have a…read morerepairable nail removed from my tire. I have always purchased our tires at this location. Never waited two hours? Customer service def needs improvement for this 20 year customer to return!!!

5 stars Finally, an honest mechanic in Vegas! I brought my…read morecar to Mr. Lee at Lee's Auto for an oil change since it had been about 7 months since my last one. Only problem? I'd barely put 400 miles on the car in that time. Most shops would've just done the service and taken my money without blinking. Not Mr. Lee. He looked at my mileage and told me flat out I didn't need it yet -- come back within the 12-month mark instead. In an industry where it's way too easy to get taken advantage of, that kind of honesty is rare and refreshing. Mr. Lee could've made an easy buck off me, but he chose to do right by his customer instead. That tells you everything about how he runs his shop. If you want a mechanic you can actually trust, go see Mr. Lee. Highly recommend!

Mr. Lee serviced my 2012 Silverado on December 3, 2025, for an oil change and a complete 16-point…read moreinspection. During the service, he found that my battery--originally installed by him back on September 19, 2022--needed replacement. That battery lasted over three years, which is impressive for the Las Vegas heat! What I really appreciate about Mr. Lee is his honesty and integrity. He could have easily come back with recommendations for things like a transmission or coolant flush, but instead, he gave me an honest, straightforward assessment. It's rare these days to find someone so ethical and skilled in their craft. Mr. Lee is a true professional and a gentleman with integrity. I highly recommend him to anyone looking for a trustworthy mechanic who stands behind his work.

You can feel confident and safe when you leave your car to be taken care of by Kenny and his staff…read more From the moment you enter the office you can sense you are in good hands! No hype, just honesty and assurance that you will not be ripped off.

Friendly staff that wants to help solve whatever your issues are. They do recommend leaving…read morevehicle as they want to ensure quality is consistent and you are not just coming back with the same issues. Pricing is very competitive as we always want price lower they do very good with value.

This is the Meineke Center located on Rainbow Blvd near Mtns Edge in 89178 . I cannot say enough…read moregood things about them. Fantastic service, a courteous and amazing customer service team and repair experts. they were honest, professional and friendly from the beginning with me from the repairs I actually needed , the true cost of parts - they gave me a choice of whether I wanted new parts or less expensive used parts. They gave me an honest time frame with phone calls updating me along the way. They also gave me a ride home when I dropped off my car and picked me up and brought me back to their repair center when finished . They went out of their way to find me the BEST way to pay for the repairs ( which ended up being 12 mos NO INTEREST). I have had countless repairs by countless places in town over the years and I have always been taken advantage of -( the worst was a dealership where I was overcharged by 500%) . The OWNER of this Meineke is honest , upfront and trustworthy. It took me awhile to find them but I will now never take my cars anywhere else . FIVE STARS ALL THE WAY-thank you!

Came in for an oil change. Super fast but done wrong. I have a plate under my car that protects my…read moreundercarriage, they put it in backwards and forgot screws. Didn't notice until I started driving and hit a bump. They are unprofessional, no uniform, no formalities, play w a plastic ball toy, put on chapstick and laugh about dropping screws on the floor. The music playing loud in the bay screams unprofessional and distracted. Would never go back. Seems like the manager Shawn was unsurprised by the liability. They never apologized or even offered a partial refund.