New Number One Chinese Restaurant - Full Review 1540 W Ridge Rd, Rochester, NY 14615 Boss Fights and Bites Review Series First Impressions: The moment you walk in, you're hit with that classic takeout aroma - soy, garlic, sesame oil - you already know it's about to go down. The spot has that old-school Chinese takeout vibe: simple, clean, and focused on flavor, not flash. --- What I Ordered: General Tso's Chicken Shrimp Lo Mein Crab Rangoons Egg Roll Steamed Dumplings --- General Tso's Chicken: Sweet, spicy, and crispy - exactly how it should be. The sauce had a good kick without overpowering the flavor. Chicken was tender inside with that golden crunch. Easily one of the best in the area. Shrimp Lo Mein: Noodles were cooked just right - not too greasy, not too dry. Shrimp was fresh and had good bite. Could use a little more garlic or soy for depth, but still solid. Crab Rangoons: Creamy, crunchy, and packed with flavor. These were a hit. You get that satisfying crunch with the creamy crab filling - not overly sweet like some spots do. Steamed Dumplings: Soft and juicy with a flavorful pork filling. Dipping sauce was on point. Not doughy, just right. Egg Roll: Golden and crispy with a nice balance of cabbage and pork inside. Great with the duck sauce. --- Pros: Big portions, great value Fast service Hits all the nostalgic Chinese takeout cravings Clean and well-packaged Cons: Lo mein could use a little more flavor Limited seating (best for takeout) --- Final Verdict (8.9/10): New Number One Chinese Restaurant is bringing the heat. Classic Chinese-American dishes done right. If you're craving comfort food that hits every time, this place delivers - literally and figuratively. Perfect for a late-night boss fight meal or chilling after a long grind. Let me know what YOU always order from your local Chinese spot - and drop your suggestions for the next food battle read more

New Number One - Location - Chinese Near Me - Rochester, New York

See all

Ordered takeout as it was first time ordering from this restaurant. Very easy to order. 45min-1hr delivery time and came right on time. Food was hot, fresh and so good. We ordered orange chicken, sesame chicken, wonton soup and shrimp egg rolls. Definitely will order from here again. FYI: they do automatically take 10% for tip for driver. read more

New Number One - C8. Sesame Chicken Combo Platter It was so good that I forgot to take a picture lol - Chinese Near Me - Rochester, New York

Absolutely amazing Chinese food. Portions were great (I got three meals out of one order) and the price was unbeatable. Not much of a place to sit down in but service was efficient. read more

New Number One - General Tso's dinner special and Chinese donuts - Chinese Near Me - Rochester, New York

Overall a pretty solid American Chinese food location. I've ordered from New number one a few times and each has been consistent and satisfying. Although I'm not super thrilled with the use of styrofoam containers the amount you get in each is larger than most other places. I ordered a sesame chicken dinner special and was able to get 3 meals out of just the one order. The order also comes with a choice of an appetizer which is just a nice bonus. You can order over the phone however if you order using the online service you can get a 10% discount which is really nice as the food is already very reasonably priced at $8 per dinner special. The location is not currently allowing anyone inside so if you pick up you must call and they will deliver for curbside pickup. The owners and staff are very nice and have always been very accommodating even prior to covid. read more

New Number One - Sesame Chicken Combo Dinner special - Chinese Near Me - Rochester, New York

I get something from this restaurant almost every week because it's across the street from my office. They do my favorite noodle and chicken on a stick. They also have crispy veggie Spring rolls which seem hard to come by in the little shops like these. (If they also had my favorite crab Rangoon or generals tso, I'd give em 5 stars. But alas, perfection is also hard to come by. ) read more

New Number One - 4a. Chicken on a Stick (my favorite thing) - Chinese Near Me - Rochester, New York

See all

Old fashion Chinese food taste is hard to come by in this era of authentic this and authentic that. But this takeout restaurant has great flavors that all age groups will appreciate. It is a hole in the wall restaurant with no seating but great takeout or delivery food. They have hot and spicy dishes, an extensive list of appetizers and soups, all the proteins you would want plus some old-time favorites like Chop Suey and Egg Foo Young. The portions are generous, and their delivery time was exact. In addition, when our dinner was delivered, it was hot, not just warm to the touch but actually hot-hot. Rochester has a number of excellent Szechuan and Noodle restaurants but for an "authentic" Chinese American flavor, this is the place to order from. read more

New Number One? So what happened to the original number one- if i searched yelp, could i find a regular Number One?? Anyways, portions wise, 15/5 rating.., taste was 3/5, cuisine quality: 4/5 you get enough for literally 2-3 meals worth. Dinner specials are 7.95$ and filled to the brim with cheap fried rice, your saucy American Chinese food, and choice of an appetizer which in my opinion were better in variety compared to the typical general tso chicken, sesame chicken, etc. this is a take out place and great for those who love American Chinese take out food- that's the cuisine it is. It's not Chinese food, but it's pretty good American Chinese take out. Accept credit card and cash btw. Menus are those trifold paper menus with over 60 combinations of beer, chicken, shrimp, pork, with your typical mugu gai pan, mushu, sesame, etc sweet savory salty combos. Service is relatively fast- it's this tall random white guy who fries the spring rolls like a total bro and a Chinese family who seem to run this place. Parking lot is small but it's take out, so you're not aiming to sit here for long to eat- it's cold from outside air coming into the joint in winter, so you're probs gonna go home to eat anyways. So your 7.95$ include a choice of steam rice or pork fried rice. Choice of appetizer and then your main course. Pork fried rice- it's yellow rice with like maybe very very small bite of pork every 2-3 Bites- very dilute pork and very dilute frozen veggies. Tasted good with the necessary grease but just mostly rice 99% and pork garnish. Appetizer choice was interesting- I recommend the beef skewers that were actually quite generous and not dry and over cooked or too tough. Fried scallops- it was some flour scallop mixture with the flaky outside hash brown like outer edge- I'm not a fried foods person but if you were a fried junkie, you'd like this. Other options were chicken teriyaki, and etc Sesame chicken was pretty good- crispy and not soggy with the adequate sauce. The shrimp cashew dish wasn't as impressive too me- it was some watery saucy thing with lots of canned chestnuts and corn. Overall if you want cheap take out food, this is the place to go: 4/5. People ding this for not being authentic Chinese and it's not- it's its own subcategory called American Chinese take out. Simple as that. And for that, it meets the criteria and doesn't do a bad job. read more

My go to Chinese spot. The food is always delicious and their prices to portions are 5/5. The staff has always been super friendly.

It's a lot better than the ratings would suggest. The prices/serving sizes are very reasonable, the food is ready on time and the staff are friendly and responsive. read more

Great food, great service, great prices from great people! I order from here often and have never had a bad meal.

Super quick and really good. The staff is always smiling and friendly. I would definitely recommend.

Food and price is good. Portions are big for 2 meals. Highly recommend especially for college people.

For take out this is a solid average with an almost 80% track record for being really awesome and kind most of the time. The girls are great and the food is never bad. As far as prices go, order it all and you'll be so surprised at the total...in a good way. read more

They generally deliver on time. They have a good lunch and dinner special. They offer 10% off if you order online. It is not gourmet by any means but it hits the spot. We love their steamed dumplings. And we always get the wonton soup when someone is sick! Sesame chicken, shrimp with broccoli, beef with broccoli are among our favorites to order here. read more

Hands-down the best slutty (non healthy) sesame chicken in all of Rochester. It's my absolute favorite!!!

Stopped on the way home for take out, picked up Garlic Chicken and Chicken Fried Rice. Was ok, the vegetables were pretty fresh, but the chicken was kind of weird. Food was hot, service was good, and price was fair, will go back, but will try the beef to see if any better. read more

Picked up my food. Place looked a wreck inside with boxes and non food related items stacked up behind a makeshift glass partition and dirty counter. Fried shrimp dough was undercooked and old tasting. Sautéed broccoli was swimming in oil and rice was not fresh. Everything inedible and was tossed. I'm over it. read more

CAUTION: FRAUD ALERT!!! I've gone to this place for years even after I moved out of the area because I love it so much. Since the China virus they no longer take cash & so if you're not ordering online (I can't get what I want how I want it by ordering online) you have to give the person taking the order your credit card number, expiration date & CRV number. Yesterday I called to order & a female who spoke perfect English took my order & that's never happened before. It made ordering easier however 33 minutes after they closed Simone made a $50 purchase for an amazon gift card. This is the only business that I give all the information needed to make unauthorized purchases with my credit card. I've had to report the fraud, freeze my account, get a new account number & order a new card. I am positive the person I gave my credit card number, expiration date and CRV number did this. This is a bad way to do business & until I can swipe my card in person or pay with cash I will not be ordering from them again. Also they're now using styrofoam containers & they put the meat in the side dish spaces and not the main space & so you get less meat. read more

I have been in Rochester for about four months now. My son just got a bone marrow transplant. I have been ordering from new number One about once a week. We don't have much time to cook so we get a lot of takeout. And the food is always good from here. Always hot. You don't need a bunch of sauces everything is flavored very nice read more

In agony on the toilet later but pretty good nonetheless. Will definitely be back to give it another try.

This is my go to American Chinese food for Kung Pao Chicken. Highly recommend. It's exactly what you're looking for when craving the classic American Chinese takeout food. read more

Ordered food for delivery at 5:30. It came at 4:45. Delivery guy became very irate when I sent it back. Restaurant wondered why I "didn't like" the delivery guy. They promised to send it back, but I shouldn't have to deal with this. read more

Inconsistent as far as quality goes. Generally depending on who you get on the phone when you call for delivery you'll either not be able to understand what they're saying or you'll get an American guy working there who is very rude to you when he takes your order, as if your phone call specifically ruined his day. Food is alright at best, usually inconsistent in terms of quality. Delivery is very very very slow. I live on campus so it's difficult to find a good Chinese food place that delivers without a ridiculous minimum amount required. Order online to save the hassle of speaking to the employees. Can't recommend any specific dishes but you're safe with the usual stuff one would order from a Chinese restaurant. If you have other options in terms of Chinese delivery then I wouldn't recommend ordering from here. If this is the only place that delivers to you then order online and get simple food, that or get carryout from better places. I will say this about New Number One: If you want cheap Chinese food I don't think you can do better. read more

Served undercooked chicken. Refused to admit chicken wasn't cooked. Did not care about possibly getting customers sick. Refused to do the right thing and refund entire meal. We have ordered takeout from here many times without issue before today. read more

Average. The food is OK for non adventurous eaters looking for a meal. I don't have any experience with the delievery as I live close to the place and usually order my 6.95 combo meal for Pick-up on the way home from work. Ordering online with grub hub hasn't caused me any problems here. read more

I've only ever ordered delivery from New Number One, so I can't speak about the restaurant itself. I really like the food. You also can't beat the price. The portions are generous too. My usual order is General Tso's with a side of crab rangoons. I've been to a handful of takeout Chinese places, and it's the best General Tso's I've ever had. I particularly like that you can order and pay online (http://www.newnumberone.com). It's hassle free and easy-- nice delivery guys as well. Whenever I'm lazy and/or itching for cheap Chinese, this is my place of choice. You can do much, much worse. read more

They have the best Crab Ragnoo. Fresh food, and always good portions, definitely my go to spot. Good people.

Should have known better. I purchased a dish from this place several months ago and received a serving of hot gooey celery. I decided to try again, I ordered curry chicken with onions and this time received overcooked rice and a hot gooey serving of onions. Customers don't count here. Go elsewhere. read more

I've ordered delivery several times & the food is, for the most part, consistent. What has me upset is that upon delivery I noticed that they had written ALL of my credit card info manually on the receipt! I thought I was paying securely yet they so careless expose me, & I assume all internet customers to identity theft!!! read more

Not a good lunch. I mean ordering online was easy, they delivered within their time frame (40-50), it came hot...but the food was nasty. I got Chicken with Cashews and Pork Dumplings. The "chicken" was 80% celery. I don't know about other people, but when I order a dish called Chicken with Cashews, if there is going to be an excess of anything I would expect it to be either chicken or cashews. If this dish had been called Vegetable Stir Fry with Chicken and Cashews, it would have been more accurate but certainly not more tasty. Pretty sure the sauce was made of nothing but soy sauce and cornstarch. The dumplings were so bland. The dough was the consistency of play-doh, and it was so thick I couldn't even taste the pork. I had dumplings from Wegmans last night, and they were two times better than these. World's Best Supermarket wins again. read more

The quality of the food is decent at this restaurant, but I've had two instances of sub-par service which has been enough for me to not order from this place again. The first incident was when I placed an order online two days in advance for lunch for my sister and myself. The plan for was to pick up the food and then drop her off for work with her lunch early enough so that she could eat it before starting her shift. When I arrived at the restaurant, they didn't have anything ready. They tried to tell me they had no record of my order. They didn't seem to care that I'd shown up looking for my order and there wasn't one. Then one of the chefs found my order still tacked to their bulletin board, which was RIGHT BEHIND THE COUNTER. No apologies whatsoever, even though it was their mistake. They didn't even place my order as a priority, and continued waiting on other customers and putting their orders ahead of mine. When they FINALLY had our food done, not only did my sister have no time to eat her lunch before work, but she ended up being LATE for work. Maybe that alone should've deterred me from ordering from them again, but a couple months later I placed another online order. This time I placed the order the exact same day as pickup to prevent the same mistake. Because of how far away the restaurant is from my house, I ALWAYS place "pickup" as my option instead of delivery. Well, twenty minutes before my order was set to be ready I get a phone call from a man from the restaurant trying to confirm my address. I told him my address, but reminded him that I was picking up the food. He said "okay" and hung up. Just five minutes later he called me again to confirm my address. This time I implicitly stated that I was supposed to be picking up my food from the restaurant and that I was going there shortly. Again, I got an "okay" before he hung. It became clear to me that they screwed up my order information and put it for "delivery" and not "pickup". I printed up the receipt to confirm my order and right on the receipt it said "pickup". It didn't occur to them to check why I wasn't being charged a delivery fee. But the delivery man from the restaurant showed up at my door regardless. I gave him exact change because that was all I had on me. But when he saw he didn't get a tip he got very upset with me. I managed to scramble together a couple dollars to give him, but he still acted very rude to me. The food isn't worth it. This restaurant is completely disorganized and they've been incredibly rude to me. There's better places to go in Rochester than here. read more

The food is good, but getting it to you in a timely manner is another story. I've had several issues lately when ordering for our office: 1) The website says "fast free delivery". NOT true, there is a $2 delivery charge. 2) When ordering online, it says $15 minimum if the order is OVER 3 miles away. NOT true, Our office is 1.2 miles away and it forces us to order over $15 for delivery (BEFORE) all the fees. We had to order an extra item to get it to confirm our order. 3) We ordered food for 11:45 am delivery. At 12:00 pm, I called and the co-owner argued with me over the phone that the order says 1:00 pm. I told her I was looking at the receipt and she said it didn't matter, it was for 1:00 pm, but I could ask for sooner delivery time. I requested that right away and was told that my order would still arrive a few minutes to 1:00 pm...MY ORDER FINALLY ARRIVED AT 12:45 pm. 4) I printed my receipt and wrote a nice note (honestly, I wanted to be rude, but that doesn't help) to the owner asking for some compensation (food credit for today or the future) and received NO response as of the end of our workday...very disappointing. I rarely leave reviews and felt compelled to write one today because of the consistency in the behavior with them. Therefore, I am super sad to report that I DO NOT RECOMMEND this establishment. read more

good portions, tasty food, reasonable prices. if you have a craving for american chinese food, this'll do just fine.

I live within walking distance and always order online. They always have my order done within 15min or less. Cheap and quick food perfect for students/residents. Garlic beef is my go to order here. read more

Ordered a delivery from this place so I can only imagine what happens when you choose to "dine in"... This is the most horrible Chinese food I've ever had, I would give it minus 5 stars if I could. It's actually totally disrespectful to call this food Chinese it's so bad! I still feel the taste of that disgusting thing you call "dumplings" in my mouth. Yuk. I would normally never use words like I did in this review but this food is really bad, you guys should reconsider your business strategy, seriously. read more

They've been getting better at getting your order ready/delivered on time and having your orders as requested/specified. Once they remedy the issues other reviewers have specified, it could be a 4 star. read more

New Number One - Chinese Near Me - Rochester, New York

Was not feeling like cooking last night and I remembered Grub Hub was offering $5 off $10 orders! So this was the only place that delivered for free to where I was so I gave them a try out. I got some General Taos, was good, pretty standard. Fried Shrimp were crispy but a little too much breading and there were cumbs everywhere. Also, no tarter sauce! Your killing me smalls! I also got some fries which came in this tin foil like pouch, that kept them hot but you cant keep hot fries in an air tight container they get soggy from condensation =(. Pretty average all in all but hey who doesn't like $5 of free food!? read more

Best Chinese I've had, even after I couldn't finish it all I put it up and it was still just as good. Cooked well, I expected a little more pork in my rice but it was still good. read more

You get home late from work, no food in the fridge, nothing is open because it's Rochester. You check your grubhub options and all you see is a generically named Chinese take out place. It's your only choice this time of night. You check the fridge a second time, still no options there. Back to grubhub...you're highly skeptical about this Chinese place so naturally you check yelp and your heart drops. Your fears are confirmed, 2.5/5 stars. You never take a risk on anything less than 3/5 but again you have no choice so you bight the bullet and order your normal american Chinese staples. 45 mins later your food arrives. It comes by way of the restaurants delivery car with a lit up roof sign (a rarity when ordering from grubhub) and strangely the driver is a smiling bearded round white guy who looks like he listens to Grateful Dead - not what you were expecting, but not a bad look for New Number One. You get to your couch, start up your pre-selected late night dinner Netflix, it's 11:00pm and this is the moment of truth.....AND THE FOOD IS BOMMMMMB. Omg what? Perfectly crispy and sauced. Generously portioned.Nothing missing. Not a hint of any of the issues from the other reviews on here. I JUST ORDERED IT AGAIN A WEEK LATER TO BE SURE AND AGAIN BOOM IT'S AWESOME AND THIS TIME IM SOBER! Seriously, give this place a try and let me know if I'm just crazy. I'm highly critical of Chinese take out and twice now this place has not disappointed. Speed, Flavor, Cheap, Huge portions. Just WOW. THIS IS NOT A JOKE. read more

Your typical local Chinese take out place, but the food tastes much better here than at many similar places. I used to eat here a LOT when I lived right around the corner, so I always picked up and didn't have to deal with a delivery driver (which, judging from other reviews can be a problem). Best Cashew Chicken I've ever had, so that's what I stick with ordering. read more