Best experience Best…read moreexperience I love my car Emilio jr. is way better then Emilio Sr.

Best service ever!! Emilio is so nice and attentive, if you are looking to buy from small…read morebusinesses, this one is it!! They will give you a great deal and accommodate to your needs! TOTALLY RECOMMEND!!

Car had major problems and they refused to fix it. When I filed in small claims court they sold and…read morecouldn't reach them. A BMW/MERCEDES shop purchased it from me. Stay away from these thiefs

I was car shopping during the pandemic and came across community motors. I have to say that this…read morewas one of the best experiences in purchasing a truck. Even though the truck had some dings and was a little older. I felt like the deal hr gave me was pretty decent. Bryan was very professional and catered to our questions as well. All around great place and decent prices. Service was up to pat. Ask for Bryan and he would be gladly to assist you in a professional manner.

- update May 15, 2026 Dealership was able to transfer the…read moresalvage car title paperwork with Dmv, 7 weeks after purchase, very relieved title problems- 4/28/26- dmv has not received any title transfer paper in over 33 days after payment, I contacted Lawrence many times and he said he will follow up with his dmv agent, hopefully they will come through and get the car title transferred to me within 90 days otherwise I don't legally own the car despite buying for it, very uncomfortable with this situation

Over the top customer service! I hope they grow into a larger business! Did a lot of extra work…read moreafter the purchase at very fair rates!

I did my research prior to coming in and I had my eyes on a set car and once I came in it wasn't…read moreexactly what I expected so I started browsing around. Thankfully they had plenty of options. Luckily Nate was there to help me out. Pretty chill laid back guy, he didn't rush trying to make a deal and didn't try to sweet talk me at all, pretty straight forward but helpful nonetheless. You can tell he sells cars on a daily. Unfortunately to get the car out the same day my credit union took a little longer than anticipated and Nate was patient enough to let us deal with that without rushing me or anything. He helped me set up the car and get everything ready and available to pick up the phone when I had questions after the purchase. No bs, no nonsense, just straight business. Don't even try to haggle they have no room for it. If you're trying to buy a vehicle and you're truly interested you'll get what you're looking for.

This is a sister store to the Norco location same owners…read more If Premium Autos told you that you had to buy a warranty or add-on to purchase your car, read this. I successfully got my money back, and others should know they may have options too. Important: Once a proper cancellation request is submitted, companies generally should process eligible refunds within a reasonable time. In many cases, 30 days is a fair deadline to demand written confirmation and refund processing. This is the blueprint I used: Step 1: Review your paperwork for add-ons such as: - Warranty - Paint protection - Interior/exterior package - Theft device - Service contract Step 2: Find the warranty company or administrator listed on the contract and email them directly. Example contacts I used: - cancellations@vtg-services.com - info@roadvantage.com Step 3: Send a written cancellation demand including: - Vehicle info - Purchase date - Amount charged - Contract/product name - VIN (last 6 digits only) - Statement that no claims were used Step 4: Include this key statement: "Premium Autos told me they could not sell me the vehicle unless I purchased this product." Step 5: Mention California Vehicle Code §11713.18 regarding optional products being misrepresented as mandatory. Step 6: State clearly: "Please process cancellation and refund within 30 days of this notice or I will file formal complaints." Step 7: If ignored, complaints may be filed with: 1. California DMV Investigations Division 2. California Attorney General 3. FTC 4. CFPB (if financing involved) 5. Local District Attorney Consumer Protection Step 8: Request written confirmation that: - Contract is cancelled - Refund is processed - Refund sent to lender if financed I was able to successfully get my money back. Keep everything in writing, stay professional, and act quickly.

Picked up a car here from Andy Lin, and all I have to say is that these guys provided the best…read morecustomer service hands down. My deal wasn't easy to deal with as I had to get a vehicle trucked in from another state, and they seriously went through a lot of work to make everything possible (not just the trucking part). Andy was very professional, friendly, and patient with me throughout the entire process; You can tell that he genuinely cares and thinks in the client's best interest. It's rare these days to be able to find someone you can really trust for things like this. If you're looking to get a car, oil change, do body work, or anything car related, the team here can help you out with pretty much everything. They are car enthusiasts; they know what they're doing and are passionate about what they do. A huge thank you to Daniel and Tony as well for all the help!

I Recently purchased a Audi A4 from this dealer : ) Tony was very helpful! He gave me a pretty good…read moredeal. Good service!

Good cooperation and meaningfull negotiations,prompt service.Clean facility,friendly staff.read more

Absolutely unacceptable experience. I purchased a vehicle for around $46,000, put $11,000 down, and…read morecame in already pre-approved. My salesman, Will, and I agreed on a price, I signed the paperwork, and I left believing everything was finalized. Then, the very next day, I received a call saying they had "miscalculated" and that I supposedly owed an additional $1,000. Their justification was that the contract states any amount that was miscalculated is still owed. It's unbelievable that a dealership handling transactions of this size can make mistakes and then expect the customer to pay for them after the deal has already been completed. I upheld my end of the agreement, but apparently that standard doesn't apply to them. What makes this even more frustrating is that I came in already pre-approved and put $11,000 down, making the entire process straightforward. There was no reason for this kind of error. Instead of taking responsibility for their own mistake, they simply passed the cost onto the customer. This experience completely destroyed my trust in this dealership. If they can't accurately calculate a deal before having customers sign legally binding documents, what else are they careless about? I expected professionalism and honesty and got excuses and an extra bill because of their own incompetence. I would strongly advise anyone considering doing business here to review every document carefully and be prepared for unpleasant surprises after the sale. Very disappointed, and I would not recommend this dealership to anyone.

My husband & I have been car shopping for a while and the few dealerships that we went to were…read morereally rude and we had no help. We came to Toyota and we met Rosy Gomez. She's amazing and has patience. She makes sure that you actually leave with a smile in your face and wants to make sure you're doing something right. She cares about how the customer feels as well. We actually found a car with her and she helped us a lot. I recommend you guys to come and ask for Rosy. 10/10.

It's the best experience I have ever had buying a new vehicle. It was a quick process, very…read morefriendly reps. I knew what I wanted, and was in contact with Harley Wells (probably one of the best sales associate at Longo) who started the paperwork right away. She had me out of the dealership in less than an hour.

Great experience with everyone there very wonderful!! Very communicative in everything they do and…read morethe process in buying a car was very straight forward ! Thank you guys for helping me buy a car (:

Andrew is awesome! He navigated us through every question, concern; issue with with…read moreprofessionalism and thoughtfulness. We now have the Sienna that we spent ages looking for. Thank you Andrew for all that you did to guide us so nicely through the process.