I went and bought my son an affordable truck and David helped us and was amazing. He was quick…read moreefficient and gave us affordable payments even though my credit is shot. 100/10 would recommend

I called Corporate Fleet Sales on 11/20/25 at 10:25 a.m. The call was answered by a woman who asked…read morewhat I needed. I asked who I was speaking with, and she said her name was Arlene. I asked Arlene if I could speak with her manager. She then asked if this had to do with me wanting to return a vehicle. Mind you, this was the first time I had ever called this place, and I thought that was a red flag. I responded that no, it did not, and that I simply wanted to speak with the manager in charge. She then changed her tone with me and said he was not available at the moment. I said okay, no worries, and asked if I could get his email. She then asked what this was about. I told her the issue had nothing to do with her, which was why I was asking for a manager. At that point she became aggressive with me and said that if I didn't give her my name and number, she wasn't going to help me. Before I could get a word in, she transferred me to a line that rang twice and then asked if I wanted to leave a voicemail. I decided to call back. This time, the phone was answered by a man named Dennis. He seemed polite at first, but his tone gave off a bad demeanor. I asked if I could speak to the manager in charge, and he asked what the call was regarding. I told him the same thing I told Arlene, but unlike Arlene, Dennis was beyond rude. He said that if I didn't give him my name and number, he was just going to hang up on me, and that no matter how many times I called, he would continue to hang up. When I asked if he was a salesman there and why he cared so much about why I needed to speak to his supervisor, he simply hung up on me. After calling a third time, Dennis was treating the entire situation like a game. At one point, he kept cutting me off and repeating, like a lunatic, "No name, no number, I'm not going to help you." After saying that about seven times, he hung up again. I called back a fourth time, and now they just hang up every time. Based on the way both Arlene and Dennis handled my calls, it's clear this dealership has serious customer-service issues and an unprofessional internal culture. Their hostility, refusal to provide basic information, and repeated hang-ups weren't just rude--they signaled a place that has no respect for customers and no interest in resolving concerns. If this is how they treat someone simply trying to speak with a manager, I can only imagine how they behave once they've already taken a customer's money. This interaction alone was enough to make me completely lose trust in this dealership.

went in looking for a car I saw online and it was no longer there. after talking Luis Almanza and…read morehim really working with me I found the car I always wanted And didn't know it. Luis is the man! The team got me a good deal and I was in and out in less than 2 hours. Stop In and ask for Louis Almanza.

Traded my 2022 F-250 in for a 2026 F-150 and was the best decision I could have made. More fuel…read moreefficient, smoother ride for my family, and definitely an upgrade. I am definitely happy with Kole who sold me the truck, smoother process from start to finish. I sent an email wanting some info and couple hours later had the truck I wanted. I highly recommend Bill Brandt Ford for not just buying a vehicle but also doing the services. I dont take my truck anywhere else. The staff have always treated my family and I like one of their own and that is why I continue to deal with Bill Brandt.

Super quick DMV services! AAA's appointment service changed my original appointment without me…read morerealizing it till my said appointment, needed to do a transfer title today & was able to walk into Jimmy's auto and get it taken care of in less than 10 mins.

I would buy another car from jimmy EZ transaction fair value and a great car this is the 2 nd car I…read morebought form jimmys and he does do financing also warranty's .

I had a great experience being helped by Gabriel. I didn't end up getting the car I test drove, but…read morehe gave me a very fair price for my trade-in and the car. He was kind, honest and professional. Recommend this place!

I bought another car from here. It's the fourth one I've gotten. They have good customer service…read moreand I always get a fair deal.

I had an absolutely amazing purchase experience with the team here!…read more Jose was my salesman, and he was a true stand-up guy. I was looking for a very particular truck, and he and his manager went above and beyond, searching throughout Northern California to find the exact truck I wanted. They were able to get the truck delivered by the very next day, which was incredible! Their finance guy, Wayne, also worked diligently to get me the best financing rate possible. Overall, I had an amazing experience from start to finish. Everyone was helpful, professional, and genuinely went above and beyond to make sure I was taken care of. Thank you so much, Jose, Wayne, and the entire team! I truly appreciate everything you guys did. Highly recommend!

Very disappointing experience, especially since we purchased our vehicle here…read more We brought our vehicle here Saturday morning because it was experiencing dangerous hesitation/lagging when accelerating, particularly when merging into traffic. We chose this dealership because we purchased the vehicle here and trusted them to handle the issue properly. We were told the catalytic converter was the problem and that Ford would cover the repair at no cost to us. We were told the vehicle would be ready Wednesday and dropped off Thursday morning. The communication throughout the repair was extremely poor. We repeatedly had to call for updates because the dealership was not contacting us when they said they would. We also learned that an additional part had been replaced without our knowledge or authorization. That repair was covered under our extended warranty with a $100 deductible, but we were never contacted before the work was performed or given the opportunity to approve the charge/ know what was going on. When my bf questioned the $100 charge over the phone, Eric told him, "At least it was $100 and not $300." The amount was never the issue. The issue was that the work was performed without our authorization. Instead of acknowledging the lack of communication, we were made to feel like we should be grateful the unauthorized charge wasn't higher. Then Thursday came, and the vehicle had not been delivered because the drop-off had apparently never been scheduled on their end. My bf had to leave work early to deal with the situation. We were also concerned about whether the original acceleration problem had actually been resolved and whether the vehicle had been properly road-tested. Today, Chris, the manager who had been out yesterday, called my bf. Unfortunately, the conversation was just as disappointing. My bf explained that the issue was communication and authorization, not whether the additional part was covered under warranty. Instead of acknowledging the communication failure, Chris focused on the fact that the part was covered. He also stated that there had been no calls for updates and that things were not scheduled because they were "too busy." The only resolution Chris offered was to remove the newly installed part and put the OLD FAULTY PART BACK ON THE VEHICLE. That completely missed the point. We were not asking them to undo a necessary repair, we were asking why the repair was performed without our knowledge or authorization in the first place. What was most disappointing was the repeated lack of accountability and the rude way our concerns were handled. We were repeatedly treated as though we were the problem when we were simply asking the dealership to take responsibility for mistakes and communication failures on their end. A simple apology and acknowledgment would have gone a long way. We ultimately paid the $100 deductible to get our vehicle back. We expected much better from the dealership where we purchased our vehicle. The lack of communication, unauthorized repair, failure to properly schedule the promised delivery, and the way management handled our concerns completely destroyed our trust. We will not be returning here for service or purchasing our next vehicle from this dealership. We will be taking our business elsewhere.

Kevin was very Informative. Will work with the customer…read more Will go over and beyond to help. Very chill. Many years of experience.

My husband and I went to go stop by at East County Auto Sales to check out their Prius cars for…read moresale. We were greeted by Kevin who was very helpful and friendly. It was such a great experience bc Kevin and Wilmur gave us a fair value, smooth, and great customer service. I would highly recommend this place to my family and friends.

i came through for my oil change, and i made a call early in the week to schedule my appointment…read more i dropped off my car at service, and i was checked in, in less than 5 minutes. my wait was about an hour, and i was given full breakdown of my car and its state i took the time to check the Toyota out, and it has all your needs for your car. there is a Show Room area, with you can see cars, truck and all vehicles inside, with representatives ready to assist. outside in the lot, you can feel free to check those cars out too i'm glad my car is doing good, and i fr might think of getting new car soon

We were looking for a new Toyota Highlander and initially went to a different Toyota store and had…read morea horrible experience. We then walked into Antioch Toyota and met with Jim Benham. He immediately helped us out, showed us the options and asked us a lot of questions to ensure our needs would be fully met with the vehicle we were considering. There are a lot of options to look at so picking the right ones are critical to long term happiness. This store has true professionals and Jim did a beautiful job. We picked our car, completed the Papuans were out of there in 1.5 hours. Overall a fantastic experience.

We purchased a new Chevy Trax from Delta Chevrolet after shopping multiple dealers. Lance was great…read moreto work with, and Gino made the paperwork process quick and straightforward. The only advice I'd give is to review the numbers carefully and don't be afraid to ask about any dealer add-ons you don't want. They worked with us on the final deal, and we left happy with our purchase. Thanks again to Lance and Gino for the great service. Enjoying the new Trax!

Bought a new truck from here 10 days ago and has an incredible experience. Had been looking at a…read morecertain vehicle for 2 weeks. Met my salesman Pouria who was easy to talk to and wasn't pushy or ask for my number. I told him I would be back. When I came back I went to him and told him I wanted a test drive. We test drove 2 different vehicles with no pressure. Came back a couple days later and purchased due to the friendly staff and no pressure. Pouria is awesome and works hard to provide excellent customer service. I would trust him again and recommend him. Moe the manager was very helpful and upfront with stuff and was awesome. Gino in finance helped us get many rebates that we qualified for and was also easy to work with. Service department here is outstanding. Luke the service advisor is the best I have ever worked with and he's him regularly. Gina the cashier is always friendly and outgoing. The overall experience here was outstanding 5 stars. We will be buying from here again and continue to get service here as well. Way better than when it was winter.