Let me start by saying, my server was great. The atmosphere was good. I give this location (it's the only one I've been to, so far) 2 stars, because they really should stick with JUST ice cream. I ordered loaded fries. The menu said, covered with bacon and melted cheese. It was NOT melted cheese. It was that crappy cheese sauce. The cheese sauce had been sitting long enough to develop "pudding skin." I know this because, the "skin" was on top of my fries. I also ordered the smoked cheddar bbq cheese burger. It came on toast, sliced in half. Most of the burger was in 1 half, so it was like eating half a grilled cheese and onion sandwich. The coffee was decent. The ice cream was delicious. The food was mediocre. If you're looking for a good burger, go somewhere else. If you're looking for good Ice cream, this is the place. Please, Newport Creamery, call Chef Ramsay, if you want to continue to serve meals. read more

Hi, I visited the Newport Creamery off of Warwick ave in Warwick Today 7/17/20. I ordered three different meals from the menu for take out. I went inside the store to pay for the items but I notice a women came inside the store with a open container of food which was the wrong order. The manager than realized that she gave my order away to a different customer. The manager took the order from the other customer and put it in my bag with my other orders. It was very nauseating to see the manager of the store trying to give me an order that was given and examined by other customer who than later took into her car. I was appalled by the managers lack of safety during the COVID-19 pandemic. I asked the manager to please remove the item that was returned by another customer out of my bag and to please make a new order. I felt very upset that I had to witness the manager taking those actions right in front of my eyes. I am afraid to go back to the store since I have witnessed the manager not taking the CDC protocols seriously. Thank you for taking the time to read this. The managers name is Julia M. read more

Newport Creamery - Desserts Near Me - Warwick, Rhode Island

Not to happy about the menu. This is for all the Newport Creamery's I ordered a burger with fries and asked if they could add a hot dog to my meal. I was told, no, you have to order the hot dog meal seperatly, I said to the employee, "thats stupid" she just shrugged her dhoukders. I didn't want to order 2 meals I just wanted to add something else to the meal I ordered, of course I would pay for the hot dog. It is idiotic that you can't add something else to a meal. What ever happened to customer service and thinking outside the box? The impression I got was, it's not Burger King you can't have it your way. read more

On a recent trip to Rhode Island, we visited this ice cream shop to try the coffee cabinets (aka milkshakes.) My husband and mother-in-law told me that these are an RI staple. The shakes here are called Awful Awfuls and they are huge! The kid's size (a Junior Awful Awful) was still so filling that I had no room for dinner that evening - so it's a pretty great value. The coffee shake was very good, rich and heavy on the coffee flavor, although a little icy. Being a fan of both milkshakes and coffee, how could I help but dig the combo? The service here was also super duper friendly! Even faced with an indecisive out of towner, they were generous with the samples and suggestions read more

Have you ever been to an establishment where you've had multiple inadequate experiences, with hopes that one of your visits will restore faith in the place? My boyfriend and I have had multiple inadequate visits at this location, but tonight's visit really did it for us. We arrived at Newport creamery with our family, where we ordered multiple sundaes off of the menu. My boyfriend asked for the peanut butter crunch sundae, with no hot fudge and extra peanut butter. And he also wanted to add Reese's Pieces to it. The worker wrote the order down on paper, and proceeded to ask if he would like nuts on his sundae. This sundae does not come with nuts, and since he strongly dislikes nuts, he said no. When we got home, he opened his sundae and it did not contain any toppings other than nuts, and whip cream... this is unacceptable and quite ridiculous. Honestly, we wouldn't mind if this were the first time this has happened at this location, but it happens every time we go! The staff never knows what comes on the sundaes that are on the menu, and even when we say word for word what we would like, they still don't make it correctly. I mean, it's making a sundae how hard can it be? I think the management seriously needs to properly train the workers at this location. When you have a chain restaurant, it is pretty standard that all things should be made the EXACT same way and the staff should know the menu inside and out. I know that it's not because they have "high turn around" or "new staff due to summer break". We see the same individuals every time we are there, so they should be more than familiar with the menu. In sum, we will not be returning. And for those that read this review, stick to mom & pop places. At least the management there pays attention to the knowledge of their staff members. read more

$5 for a very small single scoop of ice cream?!! are you serious NPC??!! outrageous price, ice cream is mediocre at best, i can buy 2 full scoops of home made at specialty shops for $5. will boycott this antiquated out dated place. go some where else thats at least updated to this decade. this place needs to close its doors it's clearly done. would rate less than zero if that were a choice read more

I've only been here to get the 1/2 gallon take outs (guilty secret time!!), so I can't offer any opinion on the food. But their ice cream is really good and a good value - especially since they still use full 1/2 gallons :-) Fast service, good selection, easy in and out. Yep, I'm a fan! read more

Good service and friendly staff. Food is good but nothing really stands out. I haven't tried their ice cream yet though, which I think is their specialty. We'll have to come back and give it a try. read more

Love this place! Got the three appetizer sampler which comes with onion rings, mozzarella sticks, and their quesadilla. Amazing! Honestly, one of the best quesadillas i've ever had (and i've had many!). I was surprised at how good it was but I would definitely order it again and possibly even get just the quesadilla as my entree! Cheesy, with salsa inside and bacon! So good! For my actual meal, I got the super crunchy grilled cheese! It is a grilled cheese with mozzarella sticks inside! OMG! Amazing!! Get it with seasoned fries too! The sandwich is to die for-get it with a side of their marinara sauce (it doesn't come with it, but ask for it) the sandwich can be too "cheesy" without breaking it up with some marinara sauce so make sure you ask for a side of it! Would definitely recommend you get this grilled cheese! Of course we finished our meals with an Oreo Awful Awful! (For those who don't know, its a milkshake but a great one at that!) Will be back soon! Great family restaurant!! read more

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Started out with gross, food encrusted silverware. Not a good sign. Had to ask twice for new ones. Then, two of the four people in our group ordered Awful Awfuls to drink with their meals. We received the other sodas, appetizers and our meals, but still no Awful Awfuls. Our server was young, and had a couple other tables, so we tried to give her the benefit of the doubt. However, when it got to the point where we were almost done with our meals and we still didn't have the drinks, I went up to the counter and asked about them, and was told she was just starting to make them. I explained that we were almost done with our meals, and that they had wanted their drinks WITH dinner and not after. The waitress said "oh you can take them home with you." I explained that wasn't the point, and that they should have been made and brought out with everything else. She just stared at me blankly, like a deer in the headlights. While waiting for the manager to make our order, we observed another table that our waitress was helping also becoming increasingly frustrated as they too were made to wait for their food, and also for someone to come and cash out their check. I understand and appreciate that wait staff work hard and are often busy, but don't unapologetically subject your customers to horrible service, without so much as a word of explanation or apology. In closing, my opinion is that the ice cream is great, but the food and service leave A LOT to be desired. read more

3rd and last time this summer! Ice cream doesn't taste the same. We are only here summers but it's also not creamy I actually chew ice. It's better for me, I certainly do not need it! read more

I usually just come to the takeout window for ice cream. The girls inside are all super sweet and I have no problems. The problem was watching the manager restocking cookies with her mask hanging off of one ear, therefore no face covering at all. read more

Very frustrating experience. I LOVE Newport creamery and grew up on it and this experience today ruined it for me. There was only one server and it was on the busier side, I work in the industry so believe me I have the most patience when it comes to this but the service was horrible. If you are going to take a very long time to greet us you can at least get the food right. I asked for cheese on my sandwich and got none, she gave my friend a completely different thing rather than what she ordered, thankfully the great cook took care of the mishap and made her the right sandwich. The manager on could've done more but didn't. We were given no straws, napkins, silverware. She didn't even check on us once in passing to see if we were good she came up to us 20 minutes after we finished and asked "are you guys gonna get anything else," didn't even ask us how it was... and then got us the check where her manager ran our cards for us which she could've asked us how everything was or apologize. Like I said I work in this industry you can do the bare minimum and still get over 20% from me. Being busy isn't an excuse to not make sure people are enjoying their time when they are giving you their money. Even if it was a quick everything good guys it would've been better. The cook really was the best part of the visit. I just hope for better next time. read more

Our server grace was amazing!!! So sweet and funny! Her manager however was a complete jerk! Talking poorly about his employees in front of us!!! Completely unacceptable read more

Only tried the Awful Awful's... and, well, it wasn't awful, but it wasn't life-changing or even that good. I got the chocolate Awful Awful and my fiance got the Mocha, and from the top both looked kinda beige and not dark like I'd expect from a chocolate or mocha shake. They also weren't very thick. Mine was actually thinner than most milkshakes (like really thick, slightly chocolate, milk). It tasted fine, but not super chocolate-y. Service was kind of slow and haphazard. read more

I've been here a few times. It is small as far as Newport Creameries go. It wasn't really clean tables had leftover crumbs on them but they were bussed. I like this place only because I like Newport Creamery in general. It's a Rhode Island small restaurant chain that is one step up from diners. They do try to keep up with what is going on in the current restaurant trends as evidenced by their quesadillas and entree sized salads. The food is not amazing. It's comfort food, New England style. This is a good place for a family to dine at as usually on a certain day they have a special activity day for families with small children. This was one of the nicest places that my Grandparents took us when we were kids. Basically they were diner/greasy spoon type customers whose motto was: the bigger, the better. And the restaurants still retained the old style counter service that you'd find in diners as well as the typical booths. I usually order the fish and chips at Newport Creameries because their hearty and fresh. This time I and my friend ordered the daily special: The Big Beef Melt. I had fries with it and she had coleslaw. It's nice that you can get steamed broccoli, fries, seasoned fries, coleslaw or potato salad instead of being stuck with whatever they give you. The sandwich was not what I expected. I can't say that that means it was bad, it wasn't. It was awesome, seriously but the calories on this baby made my heart get stuck on a beat. Imagine two grilled cheese sandwiches with a hamburger patty between the two as if they are buns. I was a bit floored. This was for $7.99 no less. It had tomatoes and lettuce on the side which was excellent when I added the pieces to the sandwich. I like greens and vegetables on my burgers and these two things actually added some much needed crunch and (believe it or not,) lightness to this carb-o-rama recipe. Both my friend and I almost balked when we saw the burgers placed in front of us. But we also ate every last bit. Of course I couldn't eat dinner last night but as a seldom enjoyed treat it really hit the spot. Newport Creamery has good burgers. Some of the restaurants make an excellent burger, the one that used to be in Wakefield never failed to make a juicy hot patty. The burgers come in two sizes: the Big Beef a 1/3 lb. patty and a Superburger a 1/2 lb. patty. I may be wrong but I thought that they also had a smaller patty that they used for the kids meals. Anyway they also carry a Morningstar Farm patty as well for the vegetarian. They serve a Holy Cow burger that is 2 1/2 lb. patties served club style; my son used to favor those before becoming more conscious of his eating habits. They serve club sandwiches (I also used to eat these pretty regularly,) as well as other types of sandwiches like chicken breast, a real fish fillet battered on a bun, hot dogs, tuna melts and other kinds of sandwiches as well as wraps and the afore mentioned quesadillas. They also have regular dinner entrees that are typical fare in New England as well as most any other place like chicken dishes, a chopped sirloin dish and a few seafood dishes. As an aside I have to remark that I favor Newport Creamery fries over any other fries. They taste similar to what McDonald's fries tasted like before they stopped frying their fries in animal fat. Since I drown my fries in vinegar you'd think I wouldn't be able to taste the difference but I can. I love them. The servers were nice and laid back. The counter men were friendly and helpful. When I remarked that I love NC's Pumpkin Ice Cream, the man behind the counter told me they'd be getting it soon in time for the Fall season. I asked if there'd be Egg Nog Ice Cream too and he told me that there would be. These two flavors are typically hard to find and so delicious. I'm not an ice cream person but every Fall I find a Newport Creamery and buy it if it isn't sold out. I will always go to Newport Creamery basically because I want to support local businesses and because of the nostalgia factor. I'd recommend it if you aren't looking to be WOWED! If you want a decent local place that serves nice food it's the place to go. Oh yeah! And it's a creamery people! It's where the Awful Awful comes from! Ice cream here is great. They have a nice creamy type. They still have frozen pudding an old style flavor that you rarely see nowadays (it's also called tutti frutti elsewhere and may seem yucky because it has dried fruits that are marinated in rum and mixed into the ice cream but it is actually delicious.) So get a treat too! (My friend and I went and browsed through Job Lot across the street and came back to eat a banana split. It was a relaxing happy day.) read more

The burgers are pretty good... the potatoe salad not so much and the portion was extremely meager.. the deserts were excellent I will visit again. For desert only however. The prices for the deserts was very reasonable compared to other experiences. read more

This place feels more new than a 2015 $1 bill. The newly renovated location has all the staples that "the creamery" is known for but with a fresh look. Ever heard of an Awful Awful? Get one. Can't decide? Try Coffee. The food is ok, but one is going to either re-live their childhood or to get dessert - be sure you do one or the other! A great feature is the to-go counter which is not limited to food but you may also pick up dessert. A small freezer to the right of the to-go counter offers different sized packages of ice cream. read more

Agreeing with the other complaints here, the service was slow and sloppy. The tables and overall look about the spot was dirty. Ordered fish and chips, they were pretty good. The place needs a renovation badly. read more

A childhood favorite for me, good food and rootbeer floats! Stop at the golden cow!

Can't go wrong with an awful awful but, the food is not too great. Ordered take out and was highly disappointed. I got a tuna salad, side of veggies, and a side of sweet potato fries. The salad was sloppy. I thought it tasted good though. The veggies were so soggy I tossed them. People I was with told me they looked disgusting. The fries were kinda dry and cold. When I picked up my food the staff was very disorganized. I will go there for some ice cream but nothing else. read more

Rhode Island has so many great restaurants, why would anyone go to Newport Creamery??? The food is ALL pre-bought, mostly frozen CRAP of the poorest quality! Same with their ice cream- bought from a factory that churns out a dime a dozen product. If you like this food, you should also head over to Olive Garden, McDonald's and Chili's! read more

I first came here on a Monday and had to try the awful awful it was any but. This place is a great way to fight the summer heat.

Very poor service waited a hour for a check and gave us wrong food. Ice cream was very poor and didn't even give us our silverware until we asked for them had to wait 10 minutes for water. read more

Newport Creamery - Desserts Near Me - Warwick, Rhode Island

north prov. newport creamery sucks ...watery awful awfuls and they do not full it up it comes 3/4 a ways full for $5,,,saw cook whipe sweat off with gloves and did not change them and the very worst sirlion dinner for $9,,,,ever, burnt, not edible and brought attention to the tall manager with the glasses and not only did he say i was hard to please he did not replace it for me without me paying full price and until this, we were regulars, complained online to coorperate and they dont care, no one ever replied to my email and our family would spend approx. $50 a week here.. never again north providence newport creamary , middletown newport creamery is always good , consistant and if any problems they fix it unlike north prov... read more

Great place for the kids!! And believe it or not...they have great breakfast!! This location is currently being renovated I think....cannot wait to see what it looks like! read more

Poor service, the whole place smelled like a dirty mop. Never coming to this location again.

11am 12/27/2014 walked in, place was not busy at all Sign says "wait to be seated" correction should say "all employees will look at you and ignore you" 3 wait staff behind the counter looked at us and just stood there doing nothing but holding up the walls. 4th was walking around saw us and walked away. . We left but told the 3 behind the counter "great service". Not one of them even acknowledged us waiting at the door. If they were busy "will be right with you" would have worked but they were to busy holding up the counter from flying away read more

The two stars are for their desserts. Their service is absolutely horrible. It took half an hour just to get menus and then another half an hour to order our drinks and so on. A expected hour and a half long trip turned to three and a half hours. Their food was below average and their bill is expensive. If you are in this area for dinner, I suggest going to Rigatoni's for dinner and then come here for dessert. read more

Tonight I went down to Newport Creamery... My experience was fantastic because the ice cream as always was amazing, but also its because my waitress by the name of Nicole. Not only is she absolutely beautiful, she's always nice when I come in and I'm never disappointed when she's my waitress .#WifeMaterial No doubt I will keep coming back. read more

we always usually get the same friendly waitress who has a daughter same age as my son. She is awesome and always right there when needed. The food is ok but we come here mostly for the kids anyhow. Ice cream is always good read more

We went to the one in Newport. Wait staff was very friendly. The awful awful is delicious! My hubby and I used to come here all the time several years ago when we lived in Newport. It's still as delicious as we remember it to be! Gotta have it! read more

Get the raspberry chip. Delicious! Not too sweet. Always friendly service who lets me try almost every ice cream flavor while having such a good attitude about it read more

My burger wasn't cooked properly and the people next to me ordered food and there sides where switched. But awful awful are the best. Good not so much. read more