I had the unfortunate need to use this great company when a pipe started leaking in my attic. Luckily I caught it the same day and Nick's was able to send a tech that afternoon. I got an immediate diagnosis and estimate- everything was very clearly explained so I felt completely comfortable authorizing the work. It was done very well and pretty quick. I'd definitely use them again if anything else happens. #2025BIGBACKAPPROVED read more

Absurdly expensive. My tenants called them and I didn't want to make them have to call someone else, but easily cost 30 to 50% too much. I told my tenants not to call them again. Pretty disappointing to see a small local business rip off their customers. read more

It was New Year Adam (the day before New Year Eve) and I have just purchased a property. The existing water heater was nearly 20-years old and needed replacement. I looked around and it looked like Nick's provided top quality work and service. I called and miraculously, I got an appointment for them to come take a look the very next day (no price quotes could be given over the phone; RED FLAG #1). NICK'S, I I've had a terrible experience with your company. I requested replacement of a 50 gallon water heater. The plumber came out the next day, which was New Year Eve. I was told it would be just over $5k to replace, I declined and was offered a reduction to $4,900.00. I accepted, expecting the service that comes with that type of fee. The unit arrived and was installed. In the process, the wall frame and sheetrock were damages. They also left circular scratches on my wood flooring. But it doesn't stop there. In the next day or two, I discovered that there was no hot water. I later looked at the unit and noticed that the unit is not a 50 gallon water heater. I called to return the unit, and take my money back. The struggle to terminate the service two days later (given the New Year holiday) was one of the largest pains I have encountered and some of the worst customer service I have experienced. A link to the recording from the first manager is below. I wish I recorded the second conversation as it took the inappropriate interaction of words to another level. I am a business owner and I would be absolutely appalled and embarrassed if my employees treated anyone the way I was treated by your company. I will never be a customer of Nick's Plumbing, and I will absolutely tell everyone about my experience. I wish I had read the reviews of your company prior to initiated horrible service. Ultimately, the threatening of legal action to recover the funds I paid is what it took to have them come out and remove the unit. My original unit was not returned, and I was left with two hoses connected together and no water-heater. Please listen to this recording, and to all those reading this review, trust all the reviews on here about the horrible experience. https://netorgft10894116-my.sharepoint.com/:u:/g/personal/adam_corralfirm_com/IQCp766c9xBwSo-4ct1LmXWfAc7DViHLJd3cxR319InvCKA?e=QbjeaV read more

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Do not use. Stay away! AC unit was working, tech comes out for maintenance check-up, says there may be a leak but AC should be ok for next few weeks until repair scheduled in 7 days, charges $2000 out of $4000 quoted repair, then AC stops working as soon as he leaves! This is not the first time suspicious issues have popped up after "check-ups". We had a membership with Nick's for the past 2 yrs and sure enough they have slowly sucked us out of hundreds of dollars each time. Today was the last straw! Their manager Jeff takes absolutely no accountability for this VERY suspicious sequence of events at today's "maintenance" check. Save your HARD EARNED money and headaches. Take it from someone who was sucked for TWO years too long! read more

They told me I needed to replace two units on the a/c. It turned out the intake filter needed to be replaced!

Called Nicks to unclog a shower drain. Plumber came out and told me it needed to be descaled or the clog would return. My tenants needed their shower so I said yes. They charged over $400 to do this simple task. The plumber sent me a before and after photo of the drain and all I saw was hair in the drain. No pipe photos or anything, just a picture of a clogged and unclogged drain. Are you serious? No matter where you go, there's always someone looking for an opportunity to take advantage of you. I was foolish, because my contractor warned me about Nick's plumbing years ago. Never again. And I can't wait to give this company as much bad press as possible! read more

Nick's used to be my preferred plumbing and AC service company. But today a tech came out to diagnose and fix my nonrunning AC system. He presented me with a Good ($600), Better ($1000) and Best ($1700) option to "fix" my AC. Most of the "fixes" were unnecessary, as all he had to do to get my AC running was to replaced a fuse and an amp contactor (about $15 in parts...but $500 in labor). He then attempted to get me to pay another $600 to replace the pan alarm and condensate switches (about $30 in parts and about 5-10 minutes to do). I didn't like being overcharged nor did I appreciate being coerced into paying for unneccesary work. I will never use, nor recommend Nick's Plumbing and AC Service again. read more

High prices - $273 bucks to replace a tub spout w/ shower diverter and I supplied the part. Job took 15 minutes. I will not be calling them again. read more

High pressure sales. Was charged $7000 to install a tankless water heater. I did not know the cost until after the job was done and he handed me his tablet to sign. I didn't have much of a choice. I tried gettingi to talk to the owner and he finally responded 5 days after install. After a lot of back and forth, he agreed to refund me $1000. I expect $2000 more to be satisfied. The heater they installed is very good and you can buy it direct from a local distributor for $1600. Installation should be around $500 including any miscellaneous parts he may need. $7000, less $3000 to me leaves them $4000 for parts and labor. Sounds fair to me. I don't expect a response from them and don't expect any additional refund. The attitude of the GM would refuse that. Dishonest, grossly over charged and no recourse other than YELP. GM told me that had several hundred 5 star reviews. He needs tutoring in math! Just another dishonest excuse. read more

On Friday, the 2nd I had technician William Peterson come out because the gate valve in the water cut off to my townhouse broke in the closed position, so we had no water to the house. He looked at the issue and verbally told me that the repair would cost approx. $785 but due to the late hour, he was not able to fix it that day. I showed him the front area where the meter cutoff would approx. be located, it was buried by a Centerpoint contactor while they were doing work. He told me this would not be an issue, and they would be able to find it with a shovel the next day. I said great and to get me on the schedule for as early as they could the next day so we could get water back to the house. On Saturday the 3rd, technician Willie Johnson showed up and immediately told me that the previous estimate given by William was incorrect and that instead of $785 it was now $1875 for the repair. I was blown away and asked why I would be quoted on thing Friday and another thing Saturday. His response was he had no idea why William would give me that quote and that if I wanted the repair done it was now going to cost an additional $1095. He also informed me that it would costs $750 for them to locate the water main even after William said locating it wouldn't be an issue and never mentioned an additional charge. At this point we haven't had water for 24 hours, so I had no choice but to bite the bullet and pay the almost $2000 difference from my Friday quote to my Saturday quote. Needless to say, I would never use Nick's plumbing again and would warn anyone I know in the area to choose a different plumbing company. read more

Nick's Plumbing & AC are amazing! The guys are always prompt with timing! We've used them several times. They unclogged our drains that had been haunting us for years! We purchased a new dishwasher and had issues draining. We called in for help and they sent a tech within the next hour! Great guys!! read more

contacted Nicks to obtain pricing on replacing an anode rod, I was quoted 670 for the job, which is insane, this is the price of a new water heater at Home Depot , also I was informed I would receive a discount for the job since Nicks plumbing did not honor the first appointment and rescheduled my appointment for a different day. No discount was applied to the estimate. I am perplexed at how this company has so many good reviews. Service is lacking and pricing is extreme read more

The Extra Mile ! My request was met well upon calling... an appointment was scheduled to be within a couple hours. Jarrod showed up as promised, reviewing the issue and clearly laying out the process and potential pricing going forward. His work was professionally thorough and effective, leaving zero mess! To my surprise, I later saw on my Ring camera that Jarrod had also brought my recently emptied recycle bin from the curb to its place adjacent to the house. A clear 10 out of 10 for Jarrod at Nick's Plumbing read more

BEWARE they grossly overcharge. Too late us, check reasonable and customary charges on line for the Houston area before allowing them to begin. we tried to call and speak to a Service Manager no calls were returned. read more

Way too pricey. And some of the techs don't seem to be qualified. They had to come twice for a simple problem and charged over $800 for an hour's work. I wish i had called someone else read more

They were awesome on the phone. Tech arrived. He was very junior and took a bunch of pictures on iPad and said he would be back due to having to call his supervisor. He didn't do any diagnostics on the hot water heater. Came back and said it needed a controller which was under warranty and a $400 price. I diagnosed myself and determined there was a little rust in the gas tube feeding the burner. Blew it out, assembled and the burner fired up. I did ask the tech if they could blow it out but he said they don't do that. Bottom line if I would of let them change the controller that wouldn't have fixed the problem. I wouldn't recommend this company based upon my experience. They need not to let loose inexperienced techs and charge such high rates. $400 to change out a valve that would take 30 minutes is just taking advantage of folks. Enough is enough. read more

Wow! Nick's is an amazing company! Our tech Chris came out to service some errors on our HVAC which included some plumbing /Drain issues. With in 2 hours he had it's all fixed. They gave us a great reasonable price and even better service. I feel like Covid and post Covid all service lrociders have lost the art of customer service but Chris and Nick's plumbing were wonderful. I'll call them for any HVAC or plumbing need! Thanks!!! read more

Nick’s Plumbing & Air Conditioning - Chris had to go to our 4th floor to work and he was a champ going up and down getting things correct! Hard worker! - Plumbing Near Me - Houston, Texas

I called Nick's plumbing as my regular plumber left the country for military service. They were professional and arrived timely. That's about all the good. What I was not fond of was no clear pricing was provided to me before the technician showed up. They said I would pay a $79 fee for them to come out which would be waived if I proceeded with work. I was MIND BLOWN when he told me to run the snake down ONE drain was going to cost me $650. I attached my invoice image for reference. I had never ever paid over $200 for a plumber to clear a drain before. Well, I had already taken the day off work and needed the issue fixed before my guests arrived so I agreed to pay it. $349 to run the snake and $300 just to come up my stairs because I don't have an elevator. I offered to carry the tools for him, but he said that was a liability issue. I just couldn't believe it cost so much to just go up some stairs. Like....I could hire a crew of movers for 2 hours for $300 to carry all my furniture up and down stairs and drive it across town for me, but to carry one piece of equipment up and down 1x costs $300....pretty ridiculous. I also had a second sink in my bathroom which was backing up and the technician said he could not run the snake down because of my type of pipes. Yet, he did not provide any alternative solution. I had this same drain unclogged by other plumbers in the past without any issue. They didn't use the snake but used other tools (I do not know what they are, because that is why i hire professionals... ) Well, I guess Nick's doesn't know about these other tools. A few months later, when the sink was barely going down, I used some Drano to fix the problem which Nick's could not seem to address and it cost me only $5. Would I call Nick's again? Maybe in case of an emergency, but I definitely want to look around for a better rate. read more

Nick’s Plumbing & Air Conditioning - Plumbing Near Me - Houston, Texas

My furnace stopped lighting and was only blowing cold air, so I called Nick's due to their high ranking on Google. Miguel was a great technician and was able to arrive the same day and diagnosed that the furnace ignitor was bad. He had to communicate with the home office to get pricing to replace, which ended up being $722. It seemed high, but I approved the amount since I needed heat. To do due diligence, I have called around to several places that have provided the going rate should be $400-$450. So Nick's charge was 60% higher than the standard rate. I have requested a call back from the operations manager to discuss, but if they are un-willing to adjust the charge, I give them 1 star for gouging. read more

Nick’s Plumbing & Air Conditioning - Plumbing Near Me - Houston, Texas

Yikes... these guys are the worst. They came to fix my leaky toilet at 430pm the appointment window was 10-12pm. I had to take work off. When they finally arrive they say I need my toilet REPLACED, but he has one in his truck which is only $3,500... my lucky day. I called a real plumber and he fixed the problem for under $80. Save yourself the time, money, and dignity and use any other plumbing service. Trust me the bar is set pretty low (and broken if Nick's installed the bar). read more

Skimming through the past reviews, I agree with a lot of feedback I see. My usual AC guy was unavailable so quickly so I called Nicks for an overall new home inspection. I was quoted a price on the phone and said IF repairs needed to be done then it would be a higher amount which I understood. I then received the invoice for $385 which is $100 more than what I was expecting for the inspection. I called and they reimbursed me and said it was miscommunication with the technician. I am happy they reimbursed me but a little off put that I had to call in the first place and that it was more pricey than what I have paid in the past. read more

We needed a camera plumbing inspection prior to purchasing an older home. As a retired couple with health considerations this is most likely our last home purchase. We are so grateful that Jared did our inspection. He was thorough, kind, understood our concerns and answered all of our questions. This is the type of work ethic that we don't see very often. We highly recommend Jared of Nick's Plumbing for inspection needs. We will most certainly call for any plumbing repair needs.Thank you for such a positive experience. read more

It pays to use Yelp. I asked a couple of people for recommendations, and I got two: Nick's and a local guy named Brian Burkhalter. I called both, and Nick's was quick to send someone out. I checked for reviews and saw that people were complaining about being overcharged, with prices at $400 to $800, which seemed crazy. The last time I had a drain cleared, it was about $30. I realize that was long ago, but this did seem excessive. I asked Nick's for a price over the phone, and they said they couldn't tell me because they had to look first. But after the guy looked, he showed me his pricing guide, and $400 is their standard drain-clearing price. I am convinced that they could have just given me that price over the phone after hearing my description. At least they said that the inspection was free, and it was. It sounds like others who wrote reviews were charged for the inspection and other things. I decided to go downstairs and call the other recommendation, and they quoted me $195.00 over the phone without looking or knowing that I had any other quote. They just told me their standard price for clearing a drain. I felt bad having the guys go home, who worked for Nick's, after they came out to look at my drain; however, if they had given me their price over the phone, I wouldn't have had to have them come out. I didn't feel bad enough to pay $200 extra. They were very nice guys, but so is the other guy, according to my friends' recommendations. read more

First, DON'T! To make it a short review, my wife's sister is a single grandmother and caregiver to her being grandchild. She relies on her sister and me to help when the need arises. When she called and said she smells gas we called the gas company and Nick's Plumbing. The gas company had located the leak, turned off rhe gas and recommended our plumber check other equipment. Nicks Plumbings bid was in writing and was north of $4000. When I questioned all the work the tech said all was needed to meet code and he would lose his license if he did any less. I called another company Modern Plumbing. They checked all appliances replaced two gas valves, total bill was under $300. Need I say more. Oh, the gas company came back checked the plumbers work and put there seal of approval on that being all needed. Modern also did a pressure test on the gas lines while there just to be safe. read more

Scammers trying to do work for 4X market price. Call out, broken fan motor, quote me $2700 for the repair. Try to dig into details of bill, service man gets defensive, will not separate labor/equipment. Part ways. Call a local competitor company fixed for $650. read more

I'd agree with the overall sentiment provided here on Yelp - Nick's is fine; to me, their service is professional but carries a way heftier price tag than what is merited. I recently had the gasket and bolt kit connecting my toilet tank to base replaced since the old one was leaking - total cost was $190. I will say that the plumber was excellent and did a great job of explaining the issue to me and told me that it was a relatively simple fix if I wanted to do it myself for cheaper, so I appreciated that transparency. However, time and willingness to take on a project myself were not on my agenda, so I went with their pricey fix. If I wasn't too lazy to find a different plumber option, I would have done so by now. However Nick's has come through an several plumbing emergencies for me and are located very close by, so they have that going for them. read more

So as a little update, with all of the back-and-forth, phone calls, and having to have two plumbers come behind this company they had a general manager named John Eccles reach out and attempt I guess to rectify the situation. At first I was really happy to be hearing from somebody since Jose never called back at all. This man John was pretty condescending and basically told me I had no ground to stand on when the evidence is obvious that the work I received was not the totality of the work I was needed even though I was told it was, I was quoted 3500 more dollars because they brought the wrong equipment and I did not need $3500 work worth of work I had to have two plumbers come out and bring proper equipment and they had to literally redo all of the work that Nicks did and yet and still John seems to find that this is completely acceptable for their level of customer service. I would warn against using this company at all because if you're not satisfied you're going to get nothing. I would also highly use suggest using a credit card because this would absolutely be a transaction that I would be disputing but unfortunately I cut them a check. TERRIBLE. read more

Nick's has been our plumber for many years but we will no longer use them. They installed a replacement house drain in our back yard in January, which required digging through the patio and a brick walk and under a cement bird bath. The contract limited their responsibility for repair, but we were told everything would be put back as it was. The brick walk is at least in the same position that it was, though no longer sunk into the ground, but the flagstone at the bird bath was torn up and left that way, so that it is now a hazard for tripping. This project cost $13,500, but will now require additional expense to remove the hazards of loose brick and flagstones. read more

Nick’s Plumbing & Air Conditioning - Plumbing Near Me - Houston, Texas

We had someone come out to change our water filter in our whole house water system and when we got home this evening, we had no water in the entire house. They're open 24 hours is a joke. It's an answering service but they can't call anybody to come help us, they were great up until about a year ago. read more

William provided efficient and professional service. Partial replacement of the water line leading to my house. Estimate was provided on the spot and work was completed within the time frame given. Looking at the mixed reviews on here I guess the service quality really depends on each individual plumber. Ask for William B, you won't be disappointed read more

Nick’s Plumbing & Air Conditioning - Partial replacement of water line - Plumbing Near Me - Houston, Texas

Came out for AC - told me that it was frozen on Saturday and to wait it out with the AC off in the middle of August for Monday. They said there is a leak probably somewhere and that the capacitor would need to be changed he could somehow see it had been changed in 2018. The capacitor repair would be 2200 and if there was anything wrong with the unit that would be need to be changed and that would be 6k+. Now I told him (Edwin) well if the repair is like over 500$ I am going to get a second opinion and if they come out and say it is over 2k I am going to get a 3rd opinion. I had Efficient Polar Air come out at 9PM on a Saturday they fixed the issue and said when the builder installed my unit they did not vaccuum around the expansion valve and that it would just need to be cleaned and maybe a new expansion valve. They fixed the issue that night and said that there is a lot of competition among AC companies right now, but what was told to me by Nicks was not matching up with what they are seeing. If you are calling Nicks Plumbing do not have them look at your AC. I was scammed out of there call fee of 70$ for them to try to sell me a new AC. CAll Efficient Polar Air and don't waste your time with them. I wouldn't trust this business at all!!! read more

A bad experience working with Nick's Plumbing. I would never use them again after my one and only repair in 2021. I learned after our repair that Nick's charged more than 3 times the normal price of other plumbers. Look elsewhere. read more

Nick's ripped me off with their egregious and frankly, unethical, overcharging for basic components. I can't consider them a reputable business after my experience. My AC system needed a replacement capacitor, which is a common failure and easily fixed. These components can be sourced for $20-50 online and installed by anyone with very basic DIY skills in 20 minutes. Nick's charges nearly $600 for this single component. But it doesn't end there. When replacing this single component, they also require you to purchase an additional, unnecessary second one (hard start kit) for the same exorbitant markup. Sometimes this component is needed but frequently it is not. An ethical business would make this evaluation and then add the component only if needed - not the case with Nick's. They knowingly lied by stating that they must be installed together and that both are required. Then they charge an additional $600. It's clear that this is their standard business practice and not a single unscrupulous technician. I understand that they are a business and need to charge for parts and service to make money, but there's a difference between a service fee and a 1000% (one thousand percent) markup. Nick's markup is appalling and they can't be trusted or recommended for anything. At the end of the day, it is on the consumer to be aware of what they're agreeing to pay but there's also responsibility on a service provider to be acting in good faith. Nick's has completely failed here. For further information on how cheap and easily these components can be replaced, do a search for 'AC capactitor replacement' and reference this and other youtube videos. https://www.youtube.com/watch?v=uixFLQGCHb8 read more

Refusal of giving rates before job completed. No quote, which is the first red flag. Over charged, when got comparison quotes after the fact. I should have trusted my gut instinct ad shopped around instead of going with convince. The job was done and was done well, but I was over charged so embarrassingly high that I just cannot be satisfied with the job done. I would suggest shopping around and never going with someone who refuses to give you a quote. Tricksters. read more

Nick's was recommended to us by a close friend and we used them to service two properties we own before the summer period. Everything seemed ok at the time although work was recommended at both properties to get them summer ready so we paid for that work. Only a few days after the unit at one of the properties was serviced, the AC stopped working. Nick's weren't able to get out to see us timely so we asked Premier to come out instead. They were there in a few hours and were able to resolve the issue. They informed us it didn't look like the unit had been serviced in a long time and that when they drained the system the drain water was "like mud" which our tenants witnessed at the time. Thankfully Premier got us out of a real difficult situation in extremely hot weather. We subsequently complained to Nick's who stated that the service was properly completed, and that "well, Premier would say that to make us look bad". Ultimately we paid Nick's $1,000 for a pre-summer service and were badly let down. They clearly missed the obvious stuff and we were left to pay the price. Appreciate that units can develop leaks at any time but the fact that the draining of the system resulted in issues just proved to us that they didn't do their job properly and took us for a ride. Would not recommend them to anyone unless you're looking for a poor service quality. On the plus side the service engineer was very personable. read more

I called This company to check for a gas leak in my home. I was told there is a $49.00 fee to come out and check. That the fee will be waved if they do the work to repair the leak. They get here and I was told that for them to check for the leak it is an additional $180.00. JUST TO SPRAY SOAPY WATER ON THE JOINTS OF THE GAS PIPE !!! AND that if there is a problem; on top of this, the $180.00 would NOT be included in the cost of the repair. This was NOT told to me when I made the appointment, I understand that the $49.00 was to check for the leak... So they $49.00 only to drive here and tell me it's an additional $180.00. They made $49.00 ONLY for that. I DO NOT recommend them at All. SCAMMERS !!!!! read more

I called and set up a visit to my residence which they gave me a 8-10 am window. It wasn't until 9:53am that I decided to call and check up on when they would arrive. I was told the technician wouldn't arrive until 10:30. I inquired why I wasn't given a phone call to explain that they were running late, the receptionist stated that she was about to call. I waited until 10:34am still no technician nor a phone call. So I called back and cancelled. I explained if you gave me or another customer a two hour window you can't expect me to cancel plans that I have in the afternoon. Nick's Plumbing has a 96% customer satisfaction rating maybe I caught them on a bad day. I would not recommend them based on their lack of professionalism. read more

If you want a plumber who never shows up, then gets there and is rude to you, use Nicks plumbing! Honestly the worse company I have dealt with. Never again. Jose was the dispatcher from hell. read more

My water heater recently broke, and I had to get it replaced. Luckily, the water heater was still under warranty so I just had to get someone to come and install the new one. I called them as Rheem suggested them as one of the plumbers certified to work on this. They came out and quoted me $3700 to replace a water heater. I told them that it seemed very high compared to other quotes I had received, and he said that once they came in they would upcharge me once they came to see what had to be done. I am a woman, and he saw that I am single and tried to rip me off! I ended up paying someone to come and do the same job for $450 the following day! Save yourself the time and money and call the next plumber on the list. read more

Robert came over and fixed an issue with my A/C today. He was professional,detailed, and personable. Thank you for the work that you did for my family and I! read more