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    Nixon

    3.2 (160 reviews)

    Nixon Watches Photos

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    Schedule of services performed free of charge on my watch.
    Terrence M.

    Blown away by Nixon's phenomenal customer service! I brought in my favorite watch, the Corporal, which I've worn almost daily for about five years because some moisture had gotten in the case after taking it to a shady repair shop recently. I dropped it off on a Monday and by Friday the watch was sitting in my mailbox completely like new! Not only did they REPLACE the case entirely, they checked/adjusted the timing and replaced the battery, as well. All of this, including the shipping, 100% free of charge. I'm already a huge fan of the brand but I didn't expect this level of exceptional customer experience. If you have any issues at all with your Nixon watch bring it by the store and they'll get you sorted. Also, it's the only location where you can build your own custom watch. I'll be back soon to do that knowing that my watch will be good to go for life.

    Kent R.

    I had 2 watch batteries replaced in the custom shop. The women was very friendly and was able to swap the batteries out in 20 minutes. Cost was $15 each. Nixon HQ is a cool barn style building. Open from 10 am to 6 pm. The kids got free sticker also. It's worth a visit if you are a big Nixon Watch fan. The custom shop is small.

    Christian M.

    The only place I come to get my watches fixed! They have good prices on new watches and repairs. My battery died in my classic Nixon I've had for years and couldn't find any places that could switch it out until I found this gem! Taylor and Diana were very helpful!

    Peeling "solid stainless steel" case. Horrible quality. Charging to repair it too.
    Mike C.

    Horrible customer service and quality is going downhill. I've had several Nixon watches now. First a Banks, then a 51-30, then a 51-30 Chrono and then finally a Chronicle. The Chronicle says that it has a solid stainless steel case on their website. Mine started peeling and flaking even though it was a silver watch. Below the paint is some kind of dark grey/black metal which is definitely not stainless steel. The peeling occurred over the first week or two of ownership. After that I decided that it was a POS and threw it in a drawer. We're moving now and so I just found it again. It was about 2 years after i bought it and they have a 2 year warranty so I figured I'd just try to see what would happen if I call for service. I called and talked to a guy who said it would probably just get replaced with the same watch or a different model for free. I wanted to make sure this was correct before sending it back because shipping in Canada is pricey so it would cost me $20-25 to send it back. Nixon customer service now says that they will charge me $98 to replace the watch. Also, they are only offering $275 towards a new watch even though the watch cost me $350 and it's still $350 on their website. So now it would cost me $25 + $98 + $75 to get the watch fixed. So basically $198 for something that they said they would fix on the phone previously. I'm super disappointed now and don't think I'll ever buy a Nixon product again.

    Nathan R.

    Nixon Team, I just wanted to give you a shout out with a BIG Thank You for taking care of me and my watch that I sent in for repair. My automatic watch had an issue when the second hand came off entirely, and I have no idea how it happened. The process of sending it in was easy, and you provided clear instructions as well. I received an email on the 7th of June saying that you received my watch, and it was sent back to me on the 23rd. It came back with some extra swag inside of the box as well! It included a 15% off promo card, sticker, a nice watch bag, cleaning cloth, and even a couple pieces of Bazooka Bubble Gum. I appreciate you guys very much and I always recommend Nixon to my friends or anyone looking for a watch. #NixonIsTheBest Your Biggest Fan, Nathan Radford

    Nixon The Mission next to a 42mm Victorinox automatic.

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    Page 1 of 4

    Ask the Community - Nixon

    I'm in town and need to add a link but I do not have the additional links. Could I come into the store and do they have links on hand to repair/add/replace?

    They may have one, or they might ship it to you. Only way to find out is to visit for yourself and cross your fingers.

    Bought a watch from tillys but it's kinda tight and it came with an extra link can I stop by to get it installed?

    Of course! If Tilly's is closer to you, they should have the tools to put in the link or you can swing by our Custom Shop at our HQ. Our address is 701 S Coast HWY Encinitas, CA 92024. Send us an email at support@nixon.com or give us a call at… Read more

    My ceramic player is a little too loose on me. I want to adjust the band. Do I need to make an appointment for it or can I just walk in and can I do so on a Sunday?

    If you live in Encinitas, you can bring it in. Our store hours are 10 a.m. to 6 p.m. Monday to Sunday, Thanks!

    Is this just a repair shop or Can I buy watches here too?

    We recently opened a retail store at this location. We have a large selection of watches, soft-goods, accessories and a Custom Watch Bar! Our hours are 10 a.m. to 8 p.m. Monday-Friday and 10 a.m. to 6 p.m. Saturday and Sunday. The shop can be… Read more

    View All 8 Questions

    Review Highlights - Nixon

    Diana that works In the Nixon Encinitas store is Awesome and very professional and give the best customer service.

    Mentioned in 8 reviews

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    Very strange that majority of the sales being advertised at the outlet stores here are "Buy 1 Get 1…read more50% off".. which to me, isn't much of a deal. Where's the 60, 70% off? Lol. I guess not too common nowadays. These outlets in general is pretty standard with pretty empty crowds so it's not hard to find a parking spot. The vibes here feel like more of a casual mall with the food and iced tea shops having more people in line for than any of the retail stores. However.. I was able to find a great deal at one of the stores! Still worth walking around to look and browse through some stores. Children activities.. they have a fun life-sized checkers board to play with and even a train ride.

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    Depending on what brands are for sale, you can score some great deals. Initially, we would sign up…read moreonline for a pre-selected time but found that just showing up at the door generally works and they just let you in, except when the brand was Vuori, lines were long when it came to that. Generally, there will be a mix of designer brands for sale, either with fixed prices or 60-70% off regular price. For example, I purchased Roxy waterproof hiking boots for around $20 and tshirts of brands like O'Neill, Obey, or Salty Crew are around $10-$12. Fun shopping experience, I would return.

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    Nixon - watches - Updated May 2026

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