I love VCA pet hospital. I've been taking my 4 year old Dachshund, Hazel, there since she was 3 mos…read moreold. Despite my dog acting completely out of control due to severe anxiety, everyone there is extremely nice and accommodating to her. Linda at the front desk is so sweet. Dr. Machicao is the absolute best! She's been very good with my weenie, never pushy, and explains things thoroughly for me to understand. Every procedure we've had done has gone well. I'm happy with VCA

Absolutely do NOT recommend VCA Old River Animal Hospital. They have changed for the worse…read more Their system "glitched" and somehow deleted my dog's long-standing auto-ship medication that had been on file with Dr. Jackson, who was AMAZING. Of course, Dr. Jackson has now left, and everything has gone downhill since. Now the "general manager" -- who is not a veterinarian -- decided to play doctor and tell me that my dog's condition, pannus (chronic superficial keratitis, scar tissue/cloudiness in BOTH eyes), isn't a chronic condition. That is flat-out wrong. Pannus IS chronic and requires lifelong management. I'm sorry, but where did you get your veterinary license to make medical decisions? Instead of simply continuing an established treatment plan that has already been diagnosed, documented, and treated for, they now want me to: Cancel all my existing plans Schedule a visit with another doctor Pay AGAIN Just to be told the exact same thing: Yes, he has pannus. Yes, it's chronic. Yes, he needs ongoing medication. This is a complete waste of time, completely unnecessary stress for my dog, and feels like nothing more than a money-making scheme. This hospital used to be great. Now it's disorganized, dismissive, and more interested in billing than patient care. Losing Dr. Jackson clearly took the quality of care with him. Highly disappointed. Highly frustrated. Highly do NOT recommend.

When our Chihuahua was having pancreas problems, the veterinarians and staff were absolutely…read moreamazing. They took the time to explain everything, answered all of our questions, and truly cared about helping her feel better. It meant so much to us during a stressful time. The office staff is also wonderful -- always friendly, helpful, and welcoming every visit. You can tell everyone here genuinely loves animals and cares about their clients. We're so grateful to have found such a trustworthy veterinary office and highly recommend them to anyone looking for excellent care for their pets!

Be sure they will take care of your baby!! They don't judge,…read morethe prices are reasonable (even cheap sometimes) and is one of the few veterinarians left that actually care and will try to help your furry baby with love and care

This place was worth the drive from San Jose to do the dental cleaning. One hour driving in the for…read morethe dropoff and one hour and 15 min after pickup.

Affordable dental care for my dog. Had a great experience. Everyone was super nice. I would highly…read morerecommend them.

Amazing service. Friendly staff. I requested a new patient appointment and was seen within a couple…read moredays. The facility is clean. The doctors were informative and helpful with everything. So far so good with no complaints. They have an online pharmacy so you can order all your meds and treatment online and have it shipped to you.

This seems like a bit of a repetitive review…read more The good: Very clean. Very nice. Great hours and availability. The docs seem to know what's going on. They have a lot of staff on hand and specific prescription food. Their response for prescriptions to send out to Chewy is also very fast. The bad: Most of the time I call and they answer and ask me to hold (unless it' an emergency). I hold and hold ... and HOLD. In fact I have held sometimes over 20 minutes and nobody every comes back to help me. Just because it's not an emergency and I am willing to hold that does not mean FOREVER! After you help your customer in line then it's my turn please. Oh also, you had better have a LOT of money because this place will not start with the basic things. They immediately head right to the easiest way to make as much money as possible. Cat got a wheeze and lost a couple pounds? Let's run bloodwork for $650. That all came back fine? Oh ok, then let's do an Xray for $650. All clear there? Doc basically refuses anything else but an exam of the GI for $750. We pass on the GI test and the breathing get's worse. Call back and now they want to start the process over again with chest Xrays for another $650. How about starting out small and do some steroids or an antibiotic first? I guess that's not going to make them enough money. Imagine going into a doctor and saying you have a fever and a cough and they immediately send you in for Xrays and bloodwork and CT scans and an MRI just for the hell of it. Hey Jules ... Not everyone has a money tree in the back yard.

I have taken all of my animals there since their birth. They are professional, knowledgeable and…read morecourteous. In fact we needed to collect a urine sample, so one of the staff walked with us in the field until we were successful. Now, having said that, there have been a few snags along the way, but you have to be patient, kind, and understanding after all we are all human. When we did run into a snag, which is very rare, they went above and beyond to help correct the situation.

They couldn't have nicer people working there. Dr. Miller is very thorough and very knowledgeable…read moreabout the information she gives out. We love her!! Not to mention Simone. This gal is so upbeat and extremely pleasant to be around. We love her too!!!

Our kitties are always happy to see Michelle & her team come to visit while we're away! One of our…read more"boys" is shy but has warmed up to the ladies after their feeding and playtime each day. They also send photos & updates on the kitties which we enjoy receiving. Our home is tidy, safely locked and our cats are calm when we arrive home. We trust Michelle to take good care of our "boys" & our home whenever we're away! Thanks, Michelle & team at All Wags Care! See you next time!

Michelle is absolutely amazing. She has been our dog walker and pet sitter for 2 years. She takes…read moregreat care of our dog Teddy and always sends daily updates (and pictures!) with her visits. Anytime we went on a trip she also took care of Teddy, which was a huge relief for us. We built up a great relationship with Michelle and had absolute trust in her and her ability to take care of Teddy and all his needs. She always communicates promptly and has been accommodating for any changes in schedule that have come up for us. We were very sad to have to stop using her services when we moved away. Thanks for everything Michelle!

Really mixed reviews…read more 1st interaction was for a quote to bring my dog in because she chewed her butt raw. They were not the lowest priced but Sam showed genuine compassion for my pup. I brought her in They performed services and prescribed medication. When I paid, I felt very cared for by Sam and Dr. Aman. I had no issues. Easily perfect service, from them and the vet tech who did the work. 5/5* 1 month and 3 days later, I call this business back because I'd like to give them more business- that's what you do when you feel cared for. I'm not gonna bad mouth nobody, but whoever answered today completely turned me off from this place. Sam come train the weekend warrior. You don't tell the customer who states exactly what they want- which is a service you provide, that they have to jump through hoops to get it. (pay for an exam, speak to a doctor and assess if that's what she needs.). I know what my babygirl needs and wanted to go somewhere I thought I could trust. You made me feel like I was talking to a scam artist today. 0/5* My general consensus is that your experience will depend upon the employee you get when you call in. 50/50 for me right now but I'm unsure if I'll bring Kiona back after this call for a routine ear cleaning felt more predatory than caring.

11/09/2023- Took my brother and my furnephews since the boys had appointments They had watery eyes…read moreand itchy ears. They had 2 separate appointments, but they ended up taking them both in at the same time. The front desk/vet tech was very welcoming and answered my questions about bringing in a stray apartment complex cat, that has adopted me, for a check up.

Happy Tails Urgent Care are wonderful! They have been so great to us for over 12 appointments and…read moreall 3 vets are so compassionate calling to check on us after our specialist referral and being supportive every step of the way for a long, complicated antibiotic resistant inner ear infection. Staff and the vets were so kind comforting me when we found out my dog's ear drum ruptured from the infection and I burst into tears and broke down. Jessica and Jeane remember us every time and even with 3 major emergency cases today they gave my basic appointment great service and multiple updates. We are so lucky to have this Urgent Care in Tracy and good people working there

Found a kitten in the parking lot and took her to this spot late one night. They were able to get…read moreus in last minute and assist. We ended up keeping the kitten and took her back here for follow up care. Prices were affordable and kitten care packages available to save even more. Upfront with the costs, so no surprises. Front desk and techs staff very friendly and helpful.