Service was professional and friendly staff. Quality work was completed on our vehicle and we will…read moredefinitely continue to utilize them for any future repairs.

My first experience at Wrench Works was when I brought my car in for an inspection. Right away, I…read morewas greeted by Valorie, who was very friendly and welcoming. It was a busy day, but she handled customers, scheduling, and phone calls with a great attitude. While I was there for about an hour, I noticed how caring and professional the team was. One technician took the time to help an older customer understand what was going on with her car before she left. He also assisted another customer in Spanish when she was having trouble communicating in English, and you could tell he made her feel comfortable and understood. I also had the chance to meet Matt, the owner. Based on my first visit, Wrench Works seems like a great shop with a team that genuinely cares about its customers. I'm looking forward to having more work done on my car here.

We purchased a 2020 Prius from Deepak at Planet Cars earlier this year, and I couldn't have…read moreimagined a smoother car-buying experience. I first found their listing online, which stood out as significantly better value than anything else I was seeing -- almost too good to be true. When I called, Deepak explained that because Planet Cars is a small lot with low overhead, they're able to offer very competitive, no-haggle pricing. He was upfront and clear: the car would be sold as listed, no upselling, no hidden fees -- just a fair price. I went to see the car, had it inspected at a local shop, and found it to be in great shape, exactly as described. We completed the deal that same day without stress or pressure. The whole process was easy, transparent, and refreshingly straightforward. The car has been running great, and we couldn't be happier with our purchase. Thanks, Deepak!

I just purchased a 2020 Prius from Ryan and it was a smooth and easy experience. I was able to set…read moreup an appointment quickly, which meant no need to wait for someone to help me. The car was in fantastic condition and drove smoothly. Ryan made the whole experience easy, which was perfect because I was buying a car for the first time and pretty nervous. Everything was clearly explained to me and now I have a beautiful car for a great price. Highly recommend Planet Cars if you're looking for a used vehicle because their prices are GREAT! The reviews don't lie and they even cleaned the car right up for me before I drove it home. 5/5 - absolutely recommend!

Amazing service provided for my daughters car. I definitely would recommend them to anyone i knowread more

Had my car detailed today and I can't believe how amazing of a job he did! My car was DIRTYYYY…read moreinside and out, and now it looks brand new. I am so happy with the job that was done. 100% recommend!

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

This place is always looking out for my Toyota!! They call when it's getting close to time for oil…read morechecks and remind us. I mean you can't get any better than that. Recently we did the oil change and mikes check up. Yet when we got home the car start acting funny. We called and told them and they had us bring it back. They assessed the car and found a leak. They took ownership as they had just assessed the car and got everything covered through warranty!! Now that is excellent customer service !! Thank you !!

I took my car in for an oil change at 7:30. I made an appointment and it's 9:41 and it's still not…read moredone. I've gone to Ammaar's Toyota since I've owned my car (2017). The service has gotten worse and worse, and for a car that's 10 years old it's not worth the time or money to take it here anymore. I'll be going to jiffylube or peep boys going forward. For all the money they spent on remodeling they should have hired more staff.

Can I just tell you Maleek and Daniel are amazing and need raises!! I just bought a new 2026…read moreHyundai Palisade last night and they went above and beyond to fight for me and match a deal that was given to me. Not only that they made sure to make sure my car was pristine and I was happy with it before driving off. MALEEK IS THE MAN TO GO TO! He not only fights for his people to get them the deal they are looking for he gets on his hands and knees in his suit attire to polish your car to make sure you leave happy in your new ride. They are VERY ethical, AND they are NOT pushy! THIS IS THE TYPE OF MEN I WANT TO DO BUSINESS WITH. Make sure you go see Maleek for a car he has YOUR BACK! I drove an hour to buy this car and it was well worth it! Thank you again gentlemen it was very nice working with you I will definitely be referring people here and will be seeing u back in a few years. To the owner of this dealership, they deserve raises!! They're hardworking and go above and beyond to get the job done but in an ethical way! Those are the type of people you want working for you! When you're honest and you do the right thing it comes back to you tenfold!

Over the past few days, I've been working out a deal for a Rivian on this lot. After a lot of back…read morein forth, we settled on a price I was comfortable with and I came in to test drive the car. When inspecting the car, I noticed how unkept it was. Mounds of sand in the front truck, the storage tunnel had drawings made with crayons on it. Just unkept and filthy everywhere. I test drove the car and noticed it had a slight pull to the left, which made me question the vehicles history, and asked for a full report. The car had an open recall, and when I asked the manager about fixing it, he tried to sell me on how they sell cars with recalls all the time and took no ownership over the issue. He stated that because Rivian has a slower turnaround time, that they refused contacting them about the truck I was interested in. Basically putting the issue on me. They clearly didn't recondition the car. Rushed it to market, and haven't invested anything into it. The sales rep was fine - more of a yes man - even agreeing with me on things I found questionable. The sales manager - Mike - refused to take ownership of anything and offerd no solutions to valid questions/issues.

I can't say enough about Paul and Mazzei Chevrolet. They truly went above and beyond--recognizing…read moremy situation and taking action to take care of both me and my car. They saved me thousands of dollars and handled everything with complete transparency and honesty. It's rare to find that level of integrity and customer care these days. I'm genuinely grateful and already looking forward to my next purchase with them

Earlier this week, I made an appointment here to get my tires rotated. Yesterday I received two…read moretext messages confirming my appointment. So I got up early on a Saturday morning, drove 20 minutes (each way) to show up and learn that my appointment would not be honored. When I arrived at the service area, there was a line of 6 vehicles waiting to get into the service department. I parked my car and walked in approximately 8 minutes before my appointment time to check-in... to have the ONLY employee in the service department tell me that they wouldn't even be able to get me started for at least an hour past my scheduled appointment. Why do you take appointments if you're not going to honor them? Why take appointments for a time when you don't have anyone on staff? Why are there six appointments showing up at the same time? What a waste of my morning. And now... I have to find somewhere new to get the service done.

I had a great experience buying my 2026 Honda HR-V AWD Sport…read more Shout out to Joshua Warshawsky for making the entire process, easy and quick! I am very pleased with my vehicle and the exceptional service provided by Josh, Ricardo, and Glen. Thank you Vacaville Honda Team!

**READ BEFORE SERVICING YOUR VEHICLE HERE**…read more My fiancé has a 2018 CRV that has had something wrong with the AC for the past 3 years. Mind you, she purchased this in Napa; however, lives in Vacaville. Honda has had a service bulletin/recall regarding a seal that needs to be replaced as it has caused several AC's to blow hot air or make the AC perform very intermittently. Service bulletins/recall alerts for any parts are 100% covered by the dealership and through Honda. When a customer comes in requesting the recall service to be performed, they should never be charged for inspections. If during the service appointment the department finds the source of the issue is not with the recalled part, the customer should still never be charged for the inspection unless this is discussed ahead of time and agreed upon. In looking at the past reviews and from my fiancé's experience the past few years, it seems Vacaville Honda's service department is running unethical practices that prey on customers who may not understand their rights, more specifically if they are women. She had taken the car for the recall to Vacaville Honda on two occasions in different years, trusting they would take care of the issue and do proper servicing in regards to what was stated in the bulletin. Twice, they not only charged her for inspections (to the tune of $250+ each time) but both times they stated the issue was not with the recalled part. This past visit back in August, they tried to quote her for a full AC replacement for $7000. Just recently, she and I had a discussion about her car's AC and we dug a little deeper into her experiences. After reviewing the documentation and service bulletin, and after diagnosing where the problem really was, I contacted a different Honda service department to perform the service regarding the recalled part, free of charge (as outlined in the actual service bulletin). Not only was the recalled part the issue that fixed her ongoing AC problems, but it was literally a 2 hour job that should have been handled correctly the past two times she went to Vacaville Honda. As her partner, I'm infuriated a company would put her through this and having to endure over 100 degree weather each summer because she couldn't afford $7000 to "fix" the problem. As a human being, I'm completely baffled how this unethical practice has been allowed to go on with multiple customers at this location. If you are a customer here with their service department, I would encourage you to read up on your rights for recalled parts and service bulletins. I would also encourage you to seek second opinions for anything they state "needs to be replaced". After collecting the documentation of her experiences, I will be taking this higher and will absolutely be reaching out to reviewers who have had the same experience. This should never be happening, especially at a dealership, and the service department as a whole should be held accountable for their unethical practices. Happy to be a resource for anyone who has had similar experiences.