After I gave them the info on the water heater, I got a quote. They were able to come to my home, same day, within a few hours, I spoke to Nick the technician and told me that it would take 90 mi uses to remove and replace my water heater. It was done in exactly that time frame. Very professional and friendly. The quote I received is what I paid including tax. Would highly recommend this company for thier efficiency, craftsmanship, and timeliness. read more

I think I posted here previously about their amazing customer service and pricing. I'm even happier today. I called because I have two smaller things I needed to fix. One I tried and couldn't figure out and the other I had zero clue. I called and requested the service, I was called back within an hour, had a great conversation with Melanie who advised me to send pictures to Nick the plumber. Nick called me, listened to me explain the issue, I answered a few questions and he explained what I needed to do. Took me all of 5 min for one issue and the other should take about 10 min. This is extremely helpful, because I did nothing special, I just had no clue what to do, but instead of charging me a service fee and spending 15 min at my home (like previous companies have done in the past), Nick saved me money and time, in turn freeing him or someone else there up to help other customers that truly need a plumber. KUDOS to you all on your business model. You have a customer for life. read more

We got a new washing machine. When it was being installed one of the shut off valves started leaking--a lot. I called Norfleet and several other highly rated companies to get quotes. Went with Norfleet because they could have someone out within 24 hours and the quote was very reasonable. Nick showed up on time. He assessed our very old plumbing and gave us several options to find a solution we could live with at a price we could afford. The repair was slightly higher than the quote on the phone but still very reasonable given the issue involved. With some extras we opted for, the total repair was still almost $200 less than another quote I got from a highly rated company. I also felt like Nick emphasized using quality parts so we won't be doing this all again in 5 years. I was so impressed with the time Nick took to explain our plumbing to us and he even went over--in detail--how my husband could make a few small repairs on his own. I feel like finding a trustworthy, reliable, friendly plumber is a small treasure when you own an older home. We lucked out finding Norfleet! read more

Nick did a great job replacing our old leaky shutoff valves going to our washing machine. The job involved opening some drywall, cutting out the old valves, soldering in some copper pipe and installing new compression valves. Nick gave us the option of just replacing the old leaky valve cartridge but this way makes it easier to diy in the future. Norfleet responded to our call quickly and was able to schedule us quickly. Nick showed up on-time and gave us our options after inspecting our old and unusual plumbing. We went with his recommendations and he worked quickly. I'm a handy-enough guy to tackle small jobs around the house and Nick even gave me some more pointers and products recommendations for future fixes. Norfleet will be our go-to plumber. read more

Courteous, on time, professional and reasonably priced! Nick was great, very polite and went strait to work getting the job done quickly and clean. I needed a faucet and garbage disposal replaced and drain cleared. I purchased the faucet and disposal on my own and it was no problem. I am very happy with Norfleet and plan on recommending them to my friends and the property management company I work for as a vendor. Thank you Nick! read more

Greatest plumber in the east valley. Used multiple times. Proficient and prompt. Answered all my questions. Quality workmanship.

Norfleet plumbing came to our aid in a timely manner. Nick was worried that our toilet leak may have caused damage to the wall or seeped below the tile, so he connected us with Cactus Wren who came out and tested for moisture. We were all clear, so Nick came back and reset our toilet. Nick is very knowledgeable about his craft and very service oriented. You can't go wrong by calling Norfleet plumbing! Great service with great pricing! read more

Nick is awesome. Great work and very professional. Highly recommended his company for anyone that needs a great plumber. Thanks again. Happy Holidays! read more

You can stop looking, this is the plumber to hire. I highly recommend Norfleet Family Plumbing. I needed my water softener replaced and Nick was quick to reply with a very competitive quote. He came out and did the job a few days later. Nick was informative, explained everything I needed to know and even asked if there was any other plumbing related questions he could answer while he was there. I've found my new go to plumber! read more

Norfleet is a quality company, especially Nick. They gave me a reasonable quote, arrived on time, and executed the things I needed to have done. Excellent work. Have no reservations from calling them again. read more

Nick was quick to come out and address the issue with my showers valve. He was straight to the point and explained everything clearly so I could make an informed decision on my repair. Nick was able to complete the work the same day and the quality was excellent. I would recommend Norfleet Family Plumbing for any of your needs and I will be keeping their info for any future needs I have. read more

Called late last evening w/ a leaky hot water tank. Thanks to all the reviews on Yelp, I selected this company! They came today, quoted price, picked up a new water heater, installed, clean-up, and out the door for a no nonsense, very competitive price ! This guy is so friendly and honest, he will be getting added to our 'condo book' of people to call for your plumbing issues! Thanks Yelpers for rating a five star company that's worthy of five stars. And thanks for the great service Norfleet!! Now, off to a hot bath! Yay! read more

Our water heater stopped working and an appointment for repair was made for the next morning. But Nick called that afternoon suggesting ways I might repair myself saving me a service charge. When that didn't work he said he could come over in a half hour to look at the problem, which he did and found the issue. Instead of ordering the part and waiting a few days, he picked up the part, came back and installed that afternoon. Very happy with the quality and speed of his service. read more

Hired Nick on a couple of occasions. Thorough and honest. Always clear about scope of work and pricing.

This review is for a water softener (64K system) and a VOC/chlorine filter installation. I contacted 3 other companies for the job. Not only was Norfleet family plumbing the cheapest, but Nick did an excellent job with the install. He was very patient with my questions and explained everything to me. The company is definitely small (it's just Nick and his wife Melanie who answers the phone & makes recommendations), but Nick likes it that way on purpose. I will definitely use him for all my future plumbing needs. read more

Nick and Melanie were amazing! They helped me with replacing my Mixet valve to a much better faucet. I love how the new MOEN looks-- will update this review once I see how the new one works. Update: This new valve works better than I expected. It's so quiet every time someone is using the shower now, I'm surprised how good this replacement was. read more

Norfleet Plumbing is the family-owned plumbing business that you want to have the phone number for on the side of your fridge. Somehow, with all of our technology at hand (literally) , I always use the side of our fridge for emergency contacts - Plumbers, electricians, etc. Nick, owner of Norfleet, has been a familiar face at our house since we purchased it in Oct 2014. He started by putting in a new water heater, so actually since BEFORE we actually moved in. In those days, Nick worked for a local, large plumbing organization. But, we found our Plumber! Shortly after we moved in, Nick struck out on his own, becoming the independent proprietor of Norfleet Family Plumbing. I was thrilled for Nick, partially because his prices were far more affordable than the larger plumbing firm he worked for previously, and also because, he's a great plumber and an all-around great guy! I trust Nick to do all of the plumbing around our house. I have no doubt that when I have an issue at my house, he will show up on time, do a great job, and charge a fair price. What more could anyone ask for? read more

I highly recommend Norfleet Family Plumbing. From the initial call to the end of service was great! Nick was very polite and professional. I'll be using Norfleet for any other plumbing needs. read more

My disposal needed replacement. The first plumber I called (who seems to have a fleet of vehicles) quoted $795, which I knew was preposterous, as the disposal costs around $250, and it's at most a 30 minute job for a plumber. Nick from Norfleet came out first thing the next morning after my call, and did the entire job for $375. He was very efficient, and additionally answered some questions I had regarding unrelated plumbing issues. I love when I can find a mom and pop business like this that provides great service at a very competitive price. I will definitely put Norfleet at the top of my list for all plumbing related issues. read more

Incredible service, great pricing and fast. Will definitely be using Norfleet for any plumbing needs moving forward! Highly recommend.

I meant to write this back in September but life gets in the way. The week I was about to go on vacation, on a Sunday night, I discovered my water heater was leaking. I contacted Norfleet and left a message. They called me first thing Monday morning and placed me on the schedule for that afternoon. Nick came by my house in the morning to take a quick look. He disconnected the water heater and drained it and advised me the base it stood on needed to be changed/fixed as it was really wet. I was able to find someone to fix the base. Nick was able to install the new heater right after I returned from my vacation. Really thankful I found them and how easy it was to work with them. read more

Nick and the Norfleet team are awesome. Super fast communication, fair prices, and just extremely knowledgeable and thorough in answering my questions before, during, and after the work. Highly recommended!Thank you! read more

Nick came out to assess our water heater situation that was happening and was extremely helpful and professional. I found them through the warranty on our water heater company and saw they had a great reviews on Yelp. He also noticed a safety hazard and charged us a reasonable amount to fix that issue. Will use them again in the future for plumbing needs! read more

Our 3 year old Water Heater (6 year warranty) went out in late December 2023. I called the Warranty company and they had no issues at replacing the faulty Water Heater (WH) free of charge, but they wanted the old WH back. I called around to see who would disconnect the old WH, do the changeout from old WH to new WH and then connect new WH up. Everyone I called acted like it was a major task and/or wanted too much money. One company wanted to charge me $800 to do this. Then I got lucky and found Norfleet. They did the job for $400, which included all warranty & transfer fees. They were professional, courteous, knew how to handle this situation, answered questions and made the process simple. I was thankful I found them and how easy they were to work with. Awesome! read more

Nick did an awesome and thorough job on on my water heater feed line repair. He also created a future drain and hot/cold water tie in for a sink I am adding. Great work, great communication, and great price compared to Other bids. read more

I wish I could give 10 for Norfleet Family Plumbing! Nick was prompt, kind and fixed our tub faucet quickly. He only charged a minimal service fee. I will not hesitate to call them for our plumbing needs in the future. read more

My electric water heater was leaking and tripped a CB. After resetting the CB, noticed burnt marks around the top heating element/thermostat access panel. I went on Yelp to get a few quotes and Norfleet responded w/ the best quote(by ~20%), had the best reviews, and was the earliest available to make the repairs. In fact, Nick was able to come out a day earlier than we scheduled to replace. The replacement was quick and done in a quality matter. Nick's very knowledgeable and answered all questions/concerns I had and gave me advise/quotes regarding a potential water softener/conditioner/RO unit. I would highly recommend Norfleet Family Plumbing and will call them again for any future plumbing issues/installations. read more

Norfleet Family Plumbing - Water Purification Services Near Me

Highly Recommend Norfleet Family Plumbing! Nick is AWESOME! Professional, polite, communicates, and very knowledgeable!! Speed: Our gas hot-water heater went out so we had no hot water. I called a few places and had to leave voicemails. When I messaged Nick on Yelp, he responded to me within a couple of minutes. They are fast to reply and come out quickly. Communication: I knew what was going on from the get go. Nick (Plumber) told me what was going on with my hot water heater and what it would take to get it up and running. He showed me what was going on with it and even spent time on the phone with the hot water technical support people to confirm analysis. Price: I'm a cheap guy. Norfleet Family Plumbing told me the cost and it was reasonable. Some companies won't even come out unless it's at least $300 or more. I hate price gauging. Norfleet Family Plumbing keeps their prices fair, honest, and remains very transparent. Thank you for your communication, speed, and affordable prices. I will continue to use you for many years to come. read more

Having just purchased an investment property in Phoenix, I relied on a list of referrals from my home inspector Don. As an out of town investor, one of the worries about investing outside my local area is not having reliable dependable plumber, electrician, HVAC, etc. I know now I no longer have to worry about someone for my plumbing needs. Nick is AWESOME. He is patient, kind, explains and educates, and gives options. He and his wife runs this family plumbing business and I wholeheartedly recommend without any hesitate to have Nick come out and take care of your plumbing needs. Thank you Nick for all that you do. Appreciate you. read more

Nick was amazing. He came highly recommended and did not disappoint. He took the time to explain everything, honest, knowledgeable and super helpful. read more

Norfleet Family Plumbing - Water Purification Services Near Me

The hot water at my house would run out and go cold in about 3 minutes, which definitely made showers go faster, however cold showers in February are not high on my to do list. Alas I reach out to a few plumbers to diagnose what I'm assuming is a faulty water heater. 1st plumber comes out, looks at it real quick, tells me the quick fix and is on his way. Nick from Norfleet comes out, spends a good amount of time testing and then explaining why he believes we have a slab leak. So I shop around for a leak detection company and sure enough, slab leak. Leak detection company's work was a little sloppy, so Nick took the time to reach out to them and see exactly where the manifolds are so he can steer me in the right direction. Again, I shop around and I was pretty pumped Nick at Norfleet came out with the best price. Nick came out to my house all day and did a fantastic job rerouting my pipes and for the first time I took a warm shower this morning, my god it felt good. So to recap, in my experience Norfleet is honest, knowledgeable, and is super communicative while also coming in at the best price in my situation. Wish I could give 6 stars. Thank you, Nick! read more

Excellent group of people working at Norfleet :) We had a Tub Faucet spraying water out anytime we turned on the Shower, had a company come in and do the drying & demo, then had to find a Plumber to fix the pipes themselves. Our house is old. The wiring was done poorly/dumbly, and knowing that, the piping was done amateurishly when it was built, too, unsurprisingly. Nick came out the very next day at a convenient time for us, and agreed that was the case, gave it a good inspection, and was very clear to us what his thoughts, intentions and even quote was. We never felt like we were up-sold on what needed to be done nor overcharged. We were lucky they'd had a cancellation, so he was able to come right back out the next morning and had it done in a couple of hours, and we went from a shoddy amateur pipe + rubber tube setup to a much nicer looking full copper pipe replacement, and came in exactly where the quote was expected to be, Nick clearly knows his stuff :) Throughout the whole process, Melanie was extremely helpful and communicative through Yelp Messaging to coordinate, and I never had to wait long for a reply even at later hours in the evening. Their hard work and dedication have saved us so much time and effort and frustration with handling this pipe leak repair process, and they deserve all kinds of praise for that alone. It seems like every other review on the site lines up with the service we received, so y'all can't go wrong hiring them - I know I'll be keeping his card handy if we need further plumbing work done (and knowing our house, we probably will sooner than later, lol) read more

Norfleet Family Plumbing - After they fixed it - Water Purification Services Near Me

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They installed a high quality water softener for me. Prompt, responsive, and did great work. The install was nice and clean. Highly recommend them. read more

Would highly recommend Norfleet Family Plumbing. Nick was very quick to respond to a request when we found a slab leak. He came out the next day at the time scheduled. He was knowledgeable and honest about the problem, which did not require any work to be done! He clearly explained why the issue was happening and resolved it quickly. Very knowledgeable, honest and friendly. will be using Norfleet now for all plumbing needs! read more

Update: Just had them come out to do a repair on our pipes and valves. I think what I like best about this place is that they have consistently been the only (or one of very few) place(s) that will actually give an idea of cost beforehand with enough information rather than insist on "we have to see it first." A non in-person Quote isn't as accurate (it wasn't for me this time), but there's value in knowing how much I need to brace myself for before someone comes out. I don't have time to make an appointment Over and again to find out I'll need to postpone a repair to come up with the funds. My only regret is not taking advantage of the yelp deal that was going at the time.... read more

We needed to replace all 4 of our toilets and also needed some repair work on a few sinks. Nick and Austin did an amazing job!! They we punctual, knowledgeable, and very friendly. They answered all of our questions and went above and beyond to ensure we were satisfied with the work they did. Couldn't have asked for more! read more

Highly recommend Norfleet plumbing. They were on time, courteous, and trustworthy. They honored a quote from 2018 and created a custom solution to my awful home DIY equipment. read more

*This is an embarrassingly late review, pardon the tardiness* Service done: Gas line installation. I was in the market to get an additional gas line installed, and I hit up a few places. I got the general we can do it or not with little to no explanation or even truly attempt to understand the job (even though I tried my best to explain in the initial outreach). Nick then reached out and was a game changer. The moment he walked in the door he was nothing but professional, friendly, and knew his stuff, no BS. He was able to explain to me a few things that other companies had not that I did not considered. Nick also wanted to educate me about the process of my request more than to try to make a sale of his service. Even the price was incredibly fair for what I had in my mind for what this would cost. After a few days of consideration with my options, I went with Norfleet. Nick was able to take care of all paper work for zoning and approval with the city and SW Gas. The speed at which to all took place from getting approvals to final inspections was within a few days. Amazing! He was even able to help me with some minor water softener piping to I could tuck the tank in closer to the wall. I would highly recommend Norfleet to anyone looking for a quality job done right. read more

Plumber came out on time and descaled my water heater with no problems. Very professional, didn't try to up sell anything and was honest and told me I only needed to have it done ever 2-3 years. Price was less than any other plumbing company I called. I will definitely keep them on my speed dial for the future read more

Great service and value! He installed our new kitchen faucet perfectly, repaired a bathtub drain, and went above and beyond to fix a pesky slow-flushing toilet. He also educated us on how we could manage some minor issues ourselves, and was very knowledgeable about particular plumbing issues associated with our modular home. read more