Fantastic customer service. Used Costco's Auto Program and they were leaps and bounds better than…read moreother Costco dealerships we had to deal with. Mark was super transparent about their pricing and was not pushy or made us feel like there was a catch. Showed us the Costco master discount list that every dealership is supposed to show you when you come to their dealership. At the end of the day, they were the best pricing and worked with us on what we wanted and what we didnt want on the car. While it was a bit disappointing about the communication about the add-ons being ready and it did waste half a day waiting around, the overall experience was great. Also, Danyal was super helpful when Mark wasnt around minus the whole add-on delays.

I was looking at a new car I sent in a request and asked to…read morebe communicated by email Mo called and texted me this AM I will not even give them a second chance if they can't follow directions Mo you screwed up

I'm Completely satisfied! Jacob Amaro went to extreme…read morelengths to find the vehicle I wanted. After monitoring all available inventory within 500 miles, Jacob found exactly what I wanted, 400 miles away, and arranged delivery to Simpson Chevrolet of Irvine. The experience didn't end there, Jacob assisted in setting up the various apps that comprise the Infotainment center and are necessary for OnStar, navigation and XM radio connectivity. Mike, the finance manager, went out of his way to accommodate my specific requests for the extended warranty, and maintenance agreements. As a business owner, I've purchased vehicles from other local Chevrolet dealers, and I can confidently say that Simpson Chevrolet has exceeded all my expectations. I highly recommend them as your top choice for your next vehicle purchase. WBC Trabuco Canyon, CA

Well, first of all Collin is on top of his game. No pressure just good interaction knowledgeable we…read morebought our ZR2 on the spot from him. Mike in finance is a great guy. We really enjoyed his company there.

I brought my car in for service and Matt Wooley was my Service Advisor. He was welcoming, friendly,…read moregot me into a loaner and on my way, quickly. There were several issues being addressed. Matt kept me well informed and was very responsive as we went through the process. The best service experience I've had yet. I will be requesting Matt as my Service Advisor moving forward!

5 Stars Thank you Kristi…read moreIrvine BMW You continue to exceeded our expectations Your honesty and loyalty is why we continue to only go to Irvine BMW Thank you for having a positive friendly vibe From check in to renting a loaner your help is forever grateful Its hard to trust anyone Thank goodness we found you!

I decided to buy a Bronco after my beloved Jeep turned out to be a lemon. After going to one Ford…read moredealership in the area that applied high-pressure sales tactics, I was relieved to find Tuttle-Click. First off, they had more of a selection than the other guys, which was a big plus. Secondly, I was helped by Troy, who was amazing. He made me feel comfortable and had no problem finding a model that was within my budget. Thirdly, Tyler was my finance guy and he was super cool and made the process fast and easy. These guys are amazing. I'll tell the world to go to Tuttle-Click Ford; I'd give them 10 stars if I could!

Amazing service great communication and went above and beyond to make things right. Justin was…read moresuper knowledgeable and did not push to sell me a car rather let me decide on my own after taking the time to test drive the car I was looking at two different times. Felt very respected to make my own decision and ultimately chose to do my business with him because of his knowledge, friendliness, and consideration. Definitely ask for him if you are looking to get a ford in Orange County. The staff was very professional and accommodating when an issue with delivery came up. They set me up with a very nice loaner car and made sure I had transportation until my ordered car arrived. I look forward to my continued relationship with Tuttle click and suggest anyone interested in buying in oc go and check them out.

I would like to thank Mr. Day Yang for his time and patience. We came in Saturday and test drove 2…read morevehicles. My husband and I are both car people, and Day really let us just test drive the vehicle and check out the features without fuss or being pressing. When it came to pricing for the lease - I can't argue. The deals were very reasonable and at this current time, included maintenance, which is awesome. I had never looked at or really considered a VW before. If you're in the market for a new car, I would go see Mr. Yang. He was great.

This review is based solely on my experience getting my car appraised for sale. I entered my VIN…read moreinto CarGurus and received three offers from different dealerships. Volkswagen gave the highest offer, so I came here! Their actual offer was $3,000 less than the CarGuru offer lol. Long story short, I left and went to the second dealership, where I sold my car in under 20 minutes for only $600 less than their original CarGurus offer. The experience at Volkswagen definitely made me feel like I was being ripped off. Definitely save yourself some time and skip this place if you're looking to sell! The employees I interacted with were very friendly (wish I could give Faith 5 stars! She was super sweet!), but the offer itself from the acquisition manager was a joke. I was told that CarGurus tends to give higher offers than necessary, but that hasn't been my experience--I previously sold a car through CarGurus for nearly the exact quoted amount. The low offer seems to be an issue specific to this dealership, not CarGurus.

I worked with Adel to sell my car. Smooth process. It took 20 minutes of paper work, me asking…read morequestions, running through the comps and having check in hand. And yes the check did clear. Adel was upfront with the appraisal value which was inline with my expectation. I would go though TIS again . Sad to see my beemer go

My husband and I had great experiences working with Adel from Trade in Solutions…read more We sold our BMW and received a fair price. He was very professional and easy to work with. I would definitely recommend "Trade in Solutions" If you need to sell your car.

Walked in today to just peruse but ended up leaving with a new Corolla. From the start, Brian was…read morefriendly, knowledgeable and super accommodating. Would highly recommend Autonation Toyota! Ask for Brian and you won't be disappointed!

Don't think I'll be coming here for maintenance anymore. I came in today for a simple oil change…read moreand was quoted nearly $1,000 for a 30K maintenance service. Reza T didn't initially show me a breakdown of the pricing and pressured me to sign while saying the wait would only be 3-4 hours. I mentioned there was a 20% off coupon, and he said he would apply it, so I agreed. Later, while I was already waiting, he had me sign another document that finally included the itemized breakdown. I also reminded him that I had a buy one get one free oil change, and he said he would check on it. In the end, I waited nearly 5 hours and still had to message them myself just to get an update. My car only has around 33K miles, and I've stayed consistent with maintenance every six months, so I'm not sure what justified a service quote close to $1,000. When I finally reviewed the breakdown, a large part of it was for things like a throttle service and cabin filter replacement, which actually had coupons available that I wasn't allowed to apply. On top of that, they now charge a 2% fee for credit card payments and no longer include a car wash. Overall, the experience felt disappointing and not very transparent. Unfortunately, the long wait times and pushy upselling tactics made this a disappointing experience, and I won't be returning.

I had already done my research, test-driven & decided to lease a Kia Sorento Hybrid, and started…read moresearching for my deal. I have no patience for games or sitting in dealerships, so I contacted several different dealerships through the greater LA area to get the rather aggressive deal I was asking for (including no dealer add-ons, etc). I had contact with 10 different dealerships & multiple auto brokers. I went back & forth with quite a few, and only Ricky in Internet Sales @ Kia of Irvine came even close to the numbers I was working for. He fairly pushed back on my numbers, but made a very competitive offer, and we compromised & met very close to what I was looking for. Even though I was pretty on-guard, there really were no games. Very little of the traditional "when can you come in [so we can pressure you]" or "let's get on the phone." He accepted my boundaries & worked with him It was clear that it was simply about selling the car, and working towards the deal. Day of, I drove pretty far (past several other Kia Dealerships) to sign & drive off. Ricky was tied up, but had Arthur give me another tour of the car, and he taught me more about the car in 10 minutes than I learned in an hour & a half of driving, sitting with other salesmen, and researching online. Kudos to Arthur for making the process simple. They presented me the numbers, and after the correction of a small oversight (honest mistake from having dealt with Ricky originally), I signed a lease exactly as agreed to. Signing paperwork with Aydin in Finance was as smooth as could be. He showed me what was available as add-on charges, but was already aware that I was not interested in anything, and just walked me through signing off the declines. I walked out with paperwork in hand (well, in my email inbox!), ready to go. Like I said, I drove pretty far for this deal. There were at least a half-dozen dealerships that were closer, but no one else seemed serious about sharpening their pencils & making a deal that worked for me as well as the dealer. Can't recommend Kia of Irvine enough, especially if you're like me & have no patience for doing the whole in-dealership, in-person "let's meet my sales manager" four-square shuffle.

I purchased a 2027 Kia Telluride LX on June 1, 2026. During the sales process, I received excellent…read morecustomer service from Arthur, the salesperson, as well as the sales manager and finance manager. They were all very helpful, and based on my positive experience with my 2023 Telluride, I felt confident purchasing another Kia. Unfortunately, only eight days after purchasing my new vehicle, I experienced a serious issue. One morning, when I started the Telluride, I heard a strange sound and noticed a battery warning light on the dashboard. I immediately contacted the dealership for advice. I was instructed to contact the nearest Kia dealership for service. When I explained that this was a brand-new vehicle and requested additional assistance, I was told that if the vehicle was still drivable, I could continue using it until my service appointment. Only a few hours later, I learned the hard way that this advice was incorrect. The vehicle completely lost power and left me stranded in the middle of a busy roadway with three lanes of traffic. The SUV became completely unusable, creating a dangerous situation for me and my family. I contacted the dealership again to explain my concerns, but I felt that once the sale was completed, the problem became mine alone to deal with. As a mother of five children, purchasing a brand-new vehicle was supposed to provide safety and reliability. Instead, I was left stranded and without confidence in a vehicle that was only eight days old. I am extremely disappointed that a brand-new 2027 Kia Telluride experienced such a significant failure so soon after purchase. I am requesting that Kia and the dealership review my situation and provide an appropriate resolution.