I was a walk in on Sunday and worked with Tyler & Tad. I was eligible for an upgrade on my cell…read morephone. I was extremely impressed with the help I received from both of them. They were very knowledgeable and helpful, even after purchase when I was working on transferring stuff from old iPhone to new phone. Thank you.

I recently purchased an open-box Dell 15.6" Touchscreen Laptop from the Best Buy website listed at…read more$284.99 in "Good" condition. The listing clearly stated it was sold by Best Buy and available at the Fox Point, WI store location. The same laptop retails for around $600 new. Before purchasing, I went to the store to inspect the laptop in person. It appeared to be in excellent condition and worked properly. However, when I attempted to purchase it in-store, it rang up at $485. Employees and the store manager refused to honor the website price, despite the SKU number matching exactly and the listing not stating "online only." I was incorrectly told it was sold by a third-party seller, which was false. I was then forced to purchase the laptop online while standing in the store. Just minutes later, I received confirmation that the laptop was ready for pickup -- the exact same laptop already sitting in the store. Later, when I returned to pick it up, an employee offered an additional $20 discount for the inconvenience if I returned and repurchased the laptop. After returning it, the store again could not sell it back to me at the correct price and told me I had to wait over 2.5 hours for it to be released back into inventory so I could repurchase it online again. During this entire process, I was repeatedly pressured to buy more expensive laptops with fewer features. I was also told I could only receive the additional $20 discount by applying for a Best Buy credit card. The employee began entering my information for a credit application without clearly explaining that my credit would be run. I find this extremely dishonest and unacceptable. In the end, I eventually repurchased the laptop online for the original $284.99 price, but the entire experience was frustrating, misleading, and handled very poorly from start to finish.

Excellent inventory in a wide range of prices. Knowledgeable sales people. And, most importantly,…read morewe got a good value for our money.

STAY AWAY FROM HERE! I I moved from Arizona to Wisconsin. I spent over $10,000 in furniture and…read more appliances. First week had a problem with the Frigidaire fridge had a waterline problem they swapped out the first week then the second week Maytag washer had to be exchanged the second week. Then last year I bought a furniture set. In about year in half it started giving me problems with the reclining. I thought their would be no problems since I bought there New Leaf insurance that states on their website that they cover motor framing and accidents. They sent a tech out and refuse coverage because they said the frame was bent. Crazy thing is this frame is all steel and it's just me and my wife and nobody hardly ever sits in that loveseat, anyways I paid all that money for insurance and they will not cover it. They contacted colders and yet they still have not contacted me back open claim sent a Better Business Bureau and still no reply. Worst customer service ever. New Leaf insurance coverage is a scam. If you do decide to buy something here do not get their insurance. It's worthless.

Did a quick pick up and had to run in the store to pick something else up. Even though they were…read moresuper busy the staff were super helpful and attentive and quick. I got my order to my car and I then ran inside to pick something else up. At first I couldn't find it so I asked for assistance and the staff took time to stop what they were doing to assist me. The store was clean and organized. I love coming to this Target! Great experience!

Went into the store looking for a specific item. None on the shelves. Saw a box on top of a…read morepallet in the middle of the aisle. Asked an employee if we could get one from the box. "I am not in this department today. You will have to come back later". Went to Walmart up the road instead. Terrible customer service.

I recently purchased for delivery later this month a set of kitchen and laundry room appliances…read more My Salesman Jeff F. did a fine job in discussing and finding me in stock products for a delivery, in a very late moment sort of, on the fly appliance purchase. I was pleased to know also that Kettle Moraine Appliance had in store repairmen, also, for future use. Jeff did a fine job. Period. He has a very fine, extensive product knowledge base, and answered a lot of my appliance questions and concerns. He listened and I was not preached to, unlike too many Big Box Store clerks. I especially appreciated direct and accurate answers to my qualms of having to have a ventless clothes dryer. I have a quirky new kitchen set up where a built in alcove could take traditional stacked laundry units, but not an available exhaust pipe. So, a new style, all in one front opening single unit washer/electric ventless dryer was the solution. Jeff was a great and to the point "explainer" that the concept is sound and actually very common now a days. So, as a non - Digitally Gifted sort of fellow, I appreciated that . Also, and for me as a Semi-Retired guy, who is not one of the local Gentry Class, I was given the full attention and courtesy as if I were such. It was appreciated. -- Mike B., Milwaukee

We purchased a wall oven and were told it would be at their store within a week. I called after the…read moreweek and was told "we are short staffed" and that I should leave a message for my salesman. So I did. No call back so after another few days I called again and was told the same thing. Not until I basically demanded to speak to a manager did the receptionist respond appropriately and make it an appropriately handled discussion. I was then told by a manager when it would arrive. I called that day and they said it had arrived the day before. Then finally the salesman called after I already found out. The Installation crew was great thankfully. A week later I called to request a service guy to take a look at the door as it doesn't close right. The guy told me their service people weren't in that day and that I should call their West Bend store. Again, the customer is expected to do the store's job. I would not recommend them. If I can't find a better store next time I need an appliance I will order it online and deal with the installation on my own. They provided no added value. BTW my oven was $4000 so one would expect at least average customer service.

I am writing a happy review because my family enjoyed the recent children's workshop. We RSVP'd…read moreonline, check in was easy, all the supplies were packaged nicely, tables were set out with tools to make it easy. It was complimentary, but definitely got us through the door and purchasing more items.

The Grafton Home Depot is a great store with helpful staff, great stock, and amazing community…read moreevents. Today, they are cosponsors with my veteran group for a family holiday event -- Menorah building! There were children and families everywhere and fun was had by all! The Rabbi was running around giving out blessings, the Commander was passing out cookies, the veterans were snapping pictures, the Home Depot crew was handing out kits, the kids and families were banging hammers and laughing, and my poor service dog was trying to make sure I didn't pass out! It was a very successful event. Lots of kids. Lots of family. Lots of hammering and sharing. Good family fun. Thanks to community partners and old fashioned holiday spirit! For those who don't know the story of Hanukkah it is a story of miracles. In the true spirit of the story, miracles occurred today. Every time we thought we ran out of kits, a small stash would appear. And until the very end, every child was hammering and happily creating a Menorah. Children were able to even take the kits that were being tossed aside by children who wanted perfection (so they'd start over or abandon a less than perfect attempt). In the end, every child walked out smiling with a creation that they were happy to have. It was a sight to see! Nobody felt as if they didn't get what they came to get. Everyone was cooperating and taking what was available and creating a holiday miracle. I felt very happy to be a part of this day.

Great manager! Super at explaining everything and looking for the best price…read more We went in on a Friday afternoon and left at closing. We got two new phone and the store was super busy.

HORRIBLE EXPERIENCE DO NOT COME HERE. My wife and I stopped…read morein to buy two new phones, that's it. I specified with the rep that we wanted the plans to remain the same because our old plan had HBO MAX included. Well he ended up changing our plan without telling me and added an additional $10 onto the bill for a useless feature. I came back in to get this resolved and they refused to fix it. The manager even refused to talk to me about it. With the rep telling me that I had to call AT&T to voice my complaint. What's the point of an AT&T store if they can't directly manage my phone plan? This is ridiculous I've been an AT&T customer for over 15 years. From this experience I'm going to drop my plan with them and go elsewhere. AGAIN DO NOT COME HERE FOR ANYTHING, THEY WILL MESS IT ALL UP.

went to buy christmas presents today and sign says 11am-6pm. arrived at 12:45 and store was locked…read moreup and no sign indicated if they were closed for another reason. lots of lost sales.

If I could give this place a zero I would. My daughter came in to port her phone to a new service…read moreas the service we have gotten from Verizon itself has been horrible. We have repeatedly been overcharged on our account as well. So, my daughter comes in and the person that "assisted" her tells her something completely false about what is needed to change service. He was incredibly snarky and rude during this process and she left in tears. My husband was on speakerphone with them during this as well and called me after to say how horrible this person was being. I called to get the name of the person who did this and am waiting on an answer, not sure if I will ever get one but I also have a name of a lead that I am going to file this with as well. No matter what the issue a representative for a company should never cause a customer to leave crying. It is showing for some reason that I am in California, but I am in Wisconsin. Just found out the salesperson that dealt with my daughter was named Landon, who coincidentally was the one who told me they would find out the name of the associate who did this to my daughter. I had to call back today as I never received a call back.

Zach and Veronica were Great! Recommended the Grafton store for customer service.read more

I should of read the review about the cost of a service call…read more Won't use them again after I had to write a whopping check for a 15 minute call. And I so wanted to use and buy local.

Very pleased with Kissenger Appliance. Had a dryer repaired and the costs were exactly what they…read moresaid. $49.95 for trip to access problem, $20 per 15 min for labor. Took 15 min. to access and 15 min. to replace parts. Also bought a frig and stove. Shop local.